NOI to Sole Source Swisslog.pdf

Department of Veterans Affairs Network Contracting Office (NCO) 16 Notice of Intent (NOI) to Sole Source

The Department of Veterans Affairs Network Contracting Office (NCO) 16 intends to issue and award a Sole Source single award Firm-Fixed Price type contract to Swisslog Healthcare, 11325 Main St, Broomfield CO 80020 for a Pharmacy Automation Service and Support Agreement, at the Central Arkansas Veterans Healthcare System (CAVHS), 4300 W 7th St, Little Rock AR 72205. It has been determined through initial Market Research that only one responsible source can provide the required equipment as identified below, in accordance with Federal Acquisition Regulation (FAR) 6.302-1 “Only one responsible source and no other supplies or services will satisfy agency requirements”.

Item /Description of Supplies/Equipment:

On-site preventative maintenance visits, including Semi-Annual inspection and adjustment of Swisslog AutoCarousel equipment. One Base Year plus Three Optional Years.

See the attached Statement of Work for specific details about the services to be provided.

THIS IS NOT A REQUEST FOR COMPETITIVE QUOTES/PROPOSALS AND NO

SOLICIATION IS AVAILABLE.

Telephone requests will not be honored. No award will be made based on quotes or offers received in response to this notice. All responsible sources may identify their interest to meet this requirement to Bennett W Smith, Contracting Officer, bennett.smith2@va.gov by 4:30 PM (CST), Firday, November 14, 2025. Additionally, any response to this notice must show clear, compelling and convincing evidence that competition will be advantageous to the government by providing the following:

1.Business Size and Socio-Economic Status: (a) Indicate whether your business is large or small

(b) If small, indicate if your firm qualifies as a small, emerging business, or small disadvantaged business (c) If disadvantaged, specify under which disadvantaged group and if your firm is certified under Section 8(a) of the Small Business Act (d) Indicate if your firm is a certified Hub zone firm (e) Indicate if your firm is a woman-owned or operated business (f) Indicate if your firm is a VIP verified Service-Disabled Veteran Owned Small Business (SDVOSB) or Veteran Owned Small Business (VOSB) (g) Include the DUNS number of your firm. (h) State whether your firm is registered with the System for Award Management (SAM) at www.sam.gov and/or the VetBiz Registry at www.vetbiz.gov. If not, please NOTE: any future solicitation could only be awarded to a contractor who is registered in SAM. To receive award based on VOSB or SDVOSB status, you must be registered in the VetBiz Registry.

2. Authorization to Perform: Prospective non-OEM contractors MUST provide an authorization letter from Swisslog Healthcare identifying they are authorized to provide the required Original Equipment Manufacturer (OEM) parts/equipment.

The intent of this notice is for informational purposes only. Interested parties may submit information for consideration by the government to: bennett.smith2@va.gov no later than the response due date/time identified above.

http://www.sam.gov/ http://www.vetbiz.gov/

Statement of Work (SOW) Swisslog Automation Equipment (AutoCarousels and Supporting Equipment) Services

Little Rock & North Little Rock/Central Arkansas Veterans Healthcare System (CAVHS)

1. BACKGROUND

1.1 The Swisslog Automation Equipment (AutoCarousels and Supporting Equipment) at Little Rock and North Little Rock (CAVHS) needs to be maintained by trained and certified personnel at all times. A new maintenance contract is needed for support and services.

2. PURPOSE

2.1 The purpose of this requirement is to initiate a new service agreement/contract for the Swisslog Automation Equipment that are currently being used in the facilities. The proposed service agreement/contract would cover preventive and corrective maintenance, phone support, and proprietary software updates for the following time period: Base year of twelve

(12) months and three (3) option years that are twelve (12) months in length (for each option year).

3. WORK HOURS AND SCHEDULING ARRANGEMENTS

3.1 Services will be performed only Monday through Friday 8:00 a.m. to 5:00 p.m. Prior to work being performed proper coordination shall be initiated between the contractor and the government to ensure that services/work can be executed when scheduled. Work will not be scheduled or be performed on federal holidays. The Federal Holidays which are observed by the federal government are annotated below.

• New Year’s Day

• Martin Luther King’s Birthday

• President’s Day

• Memorial Day

• Juneteenth

• Independence Day

• Labor Day

• Columbus Day

• Veterans Day

• Thanksgiving Day

• Christmas Day

• Any other day specifically declared to be a national holiday (per Federal Statute, Executive Order, or by the President’s Proclamation).

An alternative schedule (different from the schedule described above) may be utilized if there is mutual agreement between the government and the contractor regarding this alternative schedule.

4. SCOPE

4.1 The vendor shall provide all labor, materials, hardware, maintenance, and support necessary to ensure the Swisslog Automation Equipment functions at full capacity while in use at the facilities (to include operating as intended by the manufacturer). Required services for the system include (but are not limited to) the following information/items (listed below). Required services on the equipment shall also include the Deliverables as annotated in Section 5 of this Statement of Work.

4.1.1 The proposed contract shall include a service plan to furnish all parts and labor to support and maintain in good working condition the Swisslog Automation Equipment at Little Rock and North Little Rock (CAVHS). All materials and services provided shall be in accordance with the Original Equipment Manufacturer (OEM) specifications and guidelines. The systems covered are as follows:

VAMC Description MX Number Serial Number

PM

Frequency

Hardware Support

Software Support

North Little Rock AutoPharm Workstation 598 MX1960924 MXL8522H7W N/A Not Included Included North Little Rock AutoPharm Workstation 598 MX1960926 MXL8522H7T N/A Not Included Included North Little Rock AutoCarousel Workstation 598 MX2089744 MXL8522H7P N/A Not Included Included North Little Rock Workstation 598 MX1965973 8CG73835Q7 N/A Not Included Included

North Little Rock

AutoCarousel Storage and Retrieval System 598 MX2089746 180610799 Semi-Annual Included Included

North Little Rock

Computer Digital Desktop/Workstation 598 MX1965972 8CG8321Q36 N/A Not Included Included

North Little Rock Intermec PD Series Printer None 142C1850238 N/A Not Included Included North Little Rock Intermec PD Series Printer None 142C1850237 N/A Not Included Included North Little Rock Intermec PD Series Printer None 142C1850240 N/A Not Included Included North Little Rock Intermec PD Series Printer None 142C1850229 N/A Not Included Included

Little Rock AutoPharm Server 598 MX1952325 2M290904TG N/A Not Included Included

Little Rock AutoPharm Server (Test) 598 MX1952327 2M290904TF N/A Not Included Included

Little Rock AutoPharm Workstation 598 MX1965971 MXL90825F5 N/A Not Included Included

Little Rock AutoPharm Workstation 598 MX1965974 8CG738389L N/A Not Included Included

Little Rock AutoPharm Workstation 598 MX1965975 MXL8522H8G N/A Not Included Included

Little Rock AutoPharm Workstation 598 MX1965977 8CG73859RG N/A Not Included Included

Little Rock AutoCarousel Workstation 598 MX2531463 MXL0163CMF N/A Not Included Included

Little Rock AutoCarousel Workstation 598 MX2531927 7M07H73 N/A Not Included Included

Little Rock AutoCarousel Storage and Retrieval System 598 MX2822826 21-12713 Semi-Annual Included Included

Little Rock AutoCarousel Storage and Retrieval System 598 MX2822820 21-12712 Semi-Annual Included Included

Little Rock

Pharmaceuticals Refrigerator/ Freezer(This is an AutoCool.) 598 MX1964316 2063492 N/A Not Included Included

Little Rock

Pharmaceuticals Refrigerator/ Freezer(This is an AutoCool.) 598 MX1964326 2063496 N/A Not Included Included

Little Rock

Pharmaceuticals Refrigerator/ Freezer(This is an AutoCool.) 598 MX1964329 2063494 N/A Not Included Included

Little Rock

Pharmaceuticals Refrigerator/ Freezer(This is an AutoCool.) 598 MX1964323 2063493 N/A Not Included Included

Little Rock

Pharmaceuticals Refrigerator/ Freezer(This is an AutoCool.) 598 MX1964325 2063495 N/A Not Included Included

Little Rock AutoCool +H/ Refrigerator-Biologicals 598 MX2503726 2093367 N/A Not Included Included

Little Rock Intermec PD Series Printer None 142C1850225 N/A Not Included Included

Little Rock Intermec PD Series Printer None 142C1850216 N/A Not Included Included

Little Rock Intermec PD Series Printer None 008C1950046 N/A Not Included Included

Little Rock Intermec PD Series Printer None 134C1550024 N/A Not Included Included

Little Rock Intermec PD Series Printer(Not in use.) None 142C1850205 N/A Not Included Included

Little Rock Intermec PD Series Printer(Not in use.) None 142C1850190 N/A Not Included Included

Little Rock Intermec PD Series Printer(Not in use.) None 142C1850215 N/A Not Included Included

Little Rock Intermec PD Series Printer(Not in use.) None 008C1950039 N/A Not Included Included

Little Rock Intermec PD Series Printer(Not in use.) None 142C1850214 N/A Not Included Included

Little Rock AutoPharm Workstation (Not in use.) None T8X1834C1457 N/A Not Included Included

Little Rock AutoPharm Workstation (Not in use.) 598 MX1965978 8CG7383884 N/A Not Included Included

Little Rock AutoPharm Workstation (Not in use.) 598 MX1965968 MXL8522H8L N/A Not Included Included

The scope of work includes the following items:

• Semiannual preventative maintenance

• OEM materials & parts as necessary

• OEM software updates for the equipment

Work will be performed on the equipment at the following locations: CAVHS/John L.

McClellan Memorial Veterans Hospital, 4300 West 7th Street, Little Rock, AR 72205 & Eugene J. Towbin VA Healthcare Center, 2200 Fort Roots Drive, Bldgs 66 & 170, North Little Rock, AR 72114.

5. DELIVERABLES

5.1 DELIVERABLE #1:

PREVENTATIVE MAINTENANCE & REPAIRS:

Contractor shall perform the OEM's scheduled preventative maintenance on the equipment.

Contractor shall perform all repairs on the equipment stated herein in accordance with the OEM recommendations to ensure all equipment functions as intended by the manufacturer. It is the responsibility of the contractor to provide all required preventative maintenance and repairs on the equipment to include being a subject matter expert (SME) in this area. Only OEM parts shall be furnished by the contractor. Only qualified, capable, knowledgeable, trained, and/or certified personnel shall be permitted to perform preventative maintenance and repairs on the equipment.

5.2 DELIVERABLE #2:

SOFTWARE UPDATES:

Contractor shall provide software updates as necessary to maintain full functionality of the installed system. All software updates shall be installed by the contractor to current OEM specifications during the performance period of the contract at no additional cost to the government.

5.3 DELIVERABLE #3:

SCHEDULING AND CHECK IN:

Prior to work being performed and/or services being executed such work/services shall be scheduled and the facility notified in advance. A mutually agreeable date shall be determined before such work/services begin. (The government may not be in a position to accommodate the contractor without prior notification, coordination, and scheduling of services in advance).

Contractor representatives and/or technicians shall check in with the appropriate facility representative when on-site and before beginning work.

5.4 DELIVERABLE #4:

REQUIRED REPORTING:

Contractor shall provide the government individual service reports for each occurrence that service is provided. These reports shall be provided via e-mail to the appropriate government representative. The government reserves the right to request hard copies of these reports if needed. Such reports shall include (but are not limited to) the following information.

a) Name of Contractor

b) Name of person, representative, and/or technician who performed the work/services

c) Date, Time (starting and ending), and location for all work performed

d) Itemized Description of all Work Performed and Services Rendered

e) Equipment Name, Manufacturer Name, Model Number, and other identifying numbers of equipment that was serviced

f) Equipment downtime and/or other mission related factors that may or may not impact the future delivery of patient care at the facility

A specified format for the required service reports is not specified. However, such reports shall be thorough and complete enough to demonstrate that all required services have been performed by the contractor and/or contractor representatives for the equipment specified.