NOFO - Patient Feedback Data Collection Grant - Low Burden Counties.docx

U.S. DEPARTMENT OF STATE

U.S. EMBASSY

Nairobi, Kenya Notice of Funding Opportunity

A. PROGRAM DESCRIPTION

The U.S. President's Emergency Plan for AIDS Relief (PEPFAR) announces an open solicitation for organizations to submit applications to implement the second component of a community led monitoring grant in Kenya: Routine data collection of patient and provider feedback at PEPFAR sites.

PEPFAR Kenya recognizes the critical role that civil society organizations (CSOs) play towards achieving epidemic control in Kenya. To this end, PEPFAR Kenya is implementing a CSO Community Led Monitoring (CLM) aimed at collecting patient and provider level input related to the quality of services provided at PEPFAR sites. CLM has three components:

Component 1: Support for a CLM Coordination Mechanism

Under CLM, PEPFAR Kenya will support the creation of the CLM coordination mechanism which will be compromised of key stakeholders such as CSOs, the Government of Kenya, CMHT, NASCOP, GF, FBOs, the private sector, and PEPFAR Kenya. The coordination mechanism will meet monthly to review patient and provider feedback and all other relevant data sources (e.g., DQAs, SQAs, MER, SIMS, etc.) with the aim to better understanding barriers and enablers to accessing services at the client level and from the client perspective in facilities and communities.

Component 2: Routine Collection of Patient and Provider Feedback

Under CLM, PEPFAR Kenya will award grants to local civil society organizations who will be responsible for data collection of patient and clinical staff experience at the facility level at PEPFAR sites. The questions and observations will be centered around programmatic themes as determined by the CLM coordination mechanism and entered into an anonymized data platform that will be available internally for decision making, as well as publicly. Grantees under the community led monitoring will be eligible for administering the survey questions.

Component 3: Establishment of a Sustainable Data Collection Platform

Under CLM, PEPFAR Kenya will support a web-based platform to aggregate and visualize patient and provider responses to questions using customer satisfaction surveys, SIMS, and other data sources. This platform will provide users with real-time data on sites’ quality of services derived from the responses. The framework will ensure data collected is in alignment with both the Kenya National Bureau of Statistics (KNBS), and United States Government. This will enable data collected under CLM to be recognized as quality data in accordance with local government standards and be interoperable with other data sources. An additional component will include capacity building of CSOs to adhere to quality guidelines in their collection of citizen-generated data.

Please carefully follow all instructions below.

Program Objectives:

PEPFAR Kenya has allocated support under CLM component #2 for CSOs to routinely collect patient- and provider-level data related to the quality of services provided at the site level in three categories of counties (evolved, scale-up, and reboot).

Proposed Counties:

For this second phase of CLM, PEPFAR Kenya’s objectives will focus on the following counties: Mombasa, Turkana, Samburu, Nakuru, and Narok.

Successful CSO(s) will be responsible for:

· Routine collection of patient and provider feedback. (Questions and observations will be centered around programmatic themes as determined through the CLM Coordination Mechanism.)

· Working with locally based CSOs or individuals to establish a schedule to collect scale and open-ended questions related to service delivery from the individual patient and clinical staff level at both public and private facilities within a given county. By using the appropriate tools to feed into a web-based platform.

· Entering the data in an anonymize data platform.

· A complete observational assessment of sites in the five counties. This assessment must be shared with the CLM Coordination Mechanism.

B. FEDERAL AWARD INFORMATION

Length of performance period: 6 months

Anticipated start date: 11-18-2021.

Funding Type: Grant, Fixed Amount Award.

Program Performance Period: Proposed programs should be completed by 05-31-2022.

C. ELIGILIBITY INFORMATION

1. Eligible Applicants

The following organizations are eligible to apply:

· Kenyan civil society/non-governmental organizations.

PEPFAR implementing partners who currently work on service delivery at the site level are not eligible. International non-governmental organizations are not eligible.

NOTE: In keeping with PEPFAR’s global requirement of having 70% of funding and implementation be directed to local indigenous organizations, the CLM will prioritize and increase efforts under COP19, COP20, and COP21 plans to increase county-specific local indigenous organizations in the delivery of PEPFAR Kenya programs and services. For this CLM NOFO, local, indigenous and grassroots organizations representing diverse communities and populations already working in the noted counties are highly encouraged to apply.

2. Other Eligibility Requirements

In order to be eligible to receive an award, all organizations must have a unique entity identifier (Data Universal Numbering System/DUNS number from Dun & Bradstreet), as well as a valid registration on www.SAM.gov. Please see Section D.2 for information on how to obtain these registrations. Individuals are not required to have a unique entity identifier or be registered in SAM.gov.

D. APPLICATION MATERIALS

Complete application MUST include the following:

· Completed and signed SF-424, SF-424A and SF-424B forms.

· Cover page (not exceeding ONE page, word document) including a table with organization name, project title, and name and contact information of the organization’s primary point of contact.

· Table of contents (not exceeding ONE page) listing all documents and attachments with page numbers.

· Proposal narrative outlining project goals, objectives, proposed costs, and activities with timeline (not exceeding FIVE pages).

· Budget amount of funding request (excel workbook), costs must be in U.S dollars.

· Budget narrative (word document) that includes substantive explanations and justifications for each line item in the detailed budget (not exceeding ONE page).

· Your organization’s recent audit or 1-2 examples of recent positive performance.

· 1-page CV or resume of key personnel who are proposed for the program with their role description.

· Monitoring and evaluation narrative plan (not exceeding TWO pages, word document).

· All organizations must include their DUNS number on their proposal.

D.2 Please visit this website (a) http://fedgov.dnb.com and register to get a DUNS number. (b) www.SAM.gov

E. SELECTION CRITERIA

The PEPFAR office will conduct a preliminary assessment and review applicants based on the following selection criteria:

· Must have experience with different data collection software, platforms, and tools.

· Must show a track record of conducted surveys, trainings, site visits, follow up, and the outcomes.

· Extensive background in data collection and data analysis.

· A proven history of collaboration with various organizations including public, private, and international.

· A clearly outlined budget.

Applicants are only allowed to submit one proposal per organization. If more than one proposal is submitted from an organization, all proposals from that institution will be considered ineligible for funding Applications which do not comply with the CLM requirements will not be considered. An internal committee will review the applications on the shortlist. If your proposal is considered, PEPFAR will contact you.

F. REPORTS AND ACCOUNTABILITY

· Funded CSO will be required to submit a monthly and a final report including financial accounting with receipts.

· Monthly reports must be shared with the CSO operating the first component of the CLM project.

· CSOs are required to share data and work closely with a software company selected by PEPFAR.

G. EVALUATION CRIETERIA

Applications will be reviewed based on the criteria below:

1-Project Management expertise 2-Data analysis expertise 3-Cost evaluation

An internal PEPFAR Kenya committee will review the applications on the shortlist. If your proposal is considered, PEPFAR will contact you.

Submission dates and time:

PEPFAR will only accept proposals from the date of this notice through November 4, 2021.

No applications will be accepted after that date.

Questions about this solicitation may be directed to the PEPFAR office in Nairobi: NairobiPepfarCLM@state.gov.

Email Submission:

All application materials must be submitted to: NairobiPepfarCLM@state.gov

SENSITIVE BUT UNCLASSIFIED