STATEMENT_OF_WORK--Gulfstream_IV-SP_SN_1246_Full_Service_Maintenance_Support_and_Services_.docx

STATEMENT OF WORK

NOAA Gulfstream IV-SP, S/N 1246, Full Service Maintenance Support and Services IDIQ

Background:

The National Oceanic and Atmospheric Administration (NOAA) Aircraft Operations Center (AOC) owns and operates a Gulfstream IV-SP, S/N 1246 and FAA registration N49RF, for the purpose of high altitude weather research. The primary mission is for tropical cyclone surveillance, research, and reconnaissance during the hurricane season starting 01 June and ending 30 November every year. The aircraft is based at Lakeland Linder Regional Airport in Lakeland, FL, and operates world-wide in tropical as well as Arctic environments. The aircraft was purchased new in 1995 and underwent several scientific and instrumentation modifications to meet NOAA’s mission requirements. The aircraft has a unique configuration and is unlike any commercially available Gulfstream IV-SP. Current total airframe time as of June 25, 2018 is 7807 TT, 2762 Cycles, and 0 APU Hours. The number of flight hours flown per year varies between 350-450 hours per year. The aircraft is managed by the NOAA AOC Maintenance Branch and currently maintained by NOAA AOC Aerospace Technicians and contract maintenance services in accordance with Original Equipment Manufacturer (OEM) maintenance requirements. N49RF is currently on the Computerized Aircraft Maintenance Program (CAMP) Plan. The aircraft follows the Operations I and Operations II Maintenance Inspections. Each Operation Package is completed every 24 months and consists of numerous calendar, time controlled, cycle controlled and ''on condition” inspection items. The Operations II Inspection Package is considerably more involved than the Operations I Inspection Package. In addition, a general inspection is performed every 150 flight hours primarily by AOC Aerospace Technicians.

Objectives: AOC requires a 2-year (2, 1-year ordering periods) Indefinite Delivery, Indefinite Quantity (IDIQ) contract to provide aircraft maintenance, OPS I and OPS II inspection packages and other scheduled or unscheduled maintenance, repairs, and inspections.

A.1 Scope: The service requirement is for the contractor to perform scheduled aircraft inspections, maintenance, repair and modifications at the contractor's facility or on site at AOC, Lakeland, FL. In addition, the contractor shall provide and supply parts and technical support during unscheduled maintenance with the aircraft on ground (AOG) in any location away from the contract maintenance facility. The intent is to award an IDIQ service contract with a 2-year period of performance beginning 1 April 2019. The contractor shall perform all inspections, maintenance, repair and modifications when the aircraft arrives at its facility. The aircraft will be flown to the contractor's facility by NOAA personnel prior to commencement of the required maintenance. NOAA requires Aviation Service Changes (ASCs)/Customer Bulletins (CBs), Supplemental Type Certificates (STCs), Airworthiness Directives (ADs), and occasional Engineering and Science modifications to be complied with which shall be done in accordance with all manufacturer's and Federal Aviation Administration (FAA) publications. The contractor shall be responsible for all documentation and log book entries. The contractor and Contracting Officer's Representative (COR) will agree on the acceptable downtime for each inspection or work package at the time of scheduling. However, during the standard Operations I and Operations II packages, downtime shall not exceed 30 calendar days after delivery of the aircraft to the maintenance facility. In addition, the contractor shall provide routine maintenance support on an as-needed basis, both at the contractor facility or at the AOG location. All required tasks to be performed shall be supplied as per the CAMP.net database item due list. The calendar and hourly due lists are known items and any new requirements will be given to the contractor as they arise. The contractor shall furnish all labor, materials, equipment and parts necessary to perform the following types of service, which include but are not limited to: Gulfstream Computerized Aircraft Maintenance Program (CAMP), inspection, repair, maintenance, required manufacturer's and/or customer-requested modifications on an as-needed basis. A list of discrepancies from the inspection will be forwarded to the on-site COR and to the CO.

A.2 Delivery Requirements: The aircraft shall be delivered to the Contractor's facility by NOAA AOC personnel prior to the start of required maintenance services. The AOC requires the aircraft be inducted into the Operations Package at the Contractor's facility each year. The Operations Package I and II inspections are complied with on alternating years and typically performed in March-April-May prior to the Hurricane Season start on 01 June. Calendar controlled maintenance is also required in December prior to the start of any winter project. Any unscheduled maintenance occurring between 01 June and 30 November will need immediate attention and Priority 1 handling for AOG aircraft with minimum down time due to the requirement to have the aircraft on alert for Hurricane Missions.

A.3 Delivery Schedule: The maximum aircraft downtime for Operations Package I and Operations Package II is 30 calendar days after delivery of the aircraft to the Contractor's facility. Specific delivery and service schedules may vary slightly from the above dates based on inspection items and discrepancies found during inspection periods. Actual induction dates to be coordinated between contractor and NOAA AOC.

A.4 Government Property: Government owned parts, equipment, and property shall be returned to the Government. The cost of shipping the returned parts shall be the responsibility of the Government.

A.5 Quality Assurance: NOAA/AOC may desire to have a representative witness any part of performance of this contract. The Contractor shall keep the Contracting Officer Representative (COR), and the NOAA/AOC Point of Contact apprised of the progress and schedule. NOAA shall have access to the aircraft throughout the terms of this contract. NOAA will provide representative for final acceptance and test flight.

A.6 Insurance Against Loss or Damage to Government Property: In addition to the coverage required under Clause 1352.228-70 Insurance Coverage, the Contractor shall, at its own expense, provide and maintain hull liability insurance of not less than $60,000,000.00 to cover the aircraft on which this work will be performed. Before award of this Contract, the Contractor shall provide to the CO written documentation that the required insurance has been obtained. The policies evidencing the required insurance shall contain an endorsement to the effect that any cancellation or any material change adversely affecting the Government's interest shall not be effective:

· For such a period as the laws of the State in which this work is to be performed prescribe; or

· Until 30 days after the insurer or the Contractor gives written notice to the Contracting Officer, whichever period is longer.

A.7 Parts, Discounts, and Warranties: The Contractor shall provide all replacement parts, materials, and consumables. However, the Government reserves the right to provide the same, if advantageous at any time during the contract. Government provided parts shall be warrantied for workmanship only. The Government will make the final determination on whether new, new surplus, overhauled, repaired, or serviceable parts will be installed on the aircraft. Parts and components in an “as removed” status will not be installed on the aircraft. Any part or component that has not reached its recommended service life but fails inspection and needs to be replaced will be treated as an over and above. Since the Government cannot determine which parts or components if any meet this criteria, maintenance contractors shall provide what labor rate they will charge the government, per hour for “over and above” discrepancies. Secondly, contractors shall provide the percentage markup or discount of replacement parts. Parts Manufacturer Approval (PMA) parts are acceptable. The Contractor shall provide the industry standard implied warranty on all products and service but no less than 2 years on parts.

B. 1 Required Maintenance: Operations System #1 (OPS1) and Operations System #2 (OPS2) Package: Shall be performed in accordance with the manufacturer’s maintenance requirements with given by s/n 1246’s personalized Computerized Maintenance Program (CAMP). The CAMP will be the main driver for all scheduled maintenance actions. CAMP Run 2015-2020 should be used as a reference. OPS 1 is due 01 April 2019. Ops 2 is due 01 April 2020.

Please see attachment Compliance Ops1 and Ops2.pdf for specific maintenance items to be accomplished.

B.2 Scheduled Calendar and Hourly Items to Include Aircraft on Ground (AOG) Support during hurricane season and project deployment: The contractor shall conduct inspections, repair, servicing, and supply replacement items for NOAA G-IV SP aircraft to include: labor, materials and supplies, consumables and equipment. Failed parts are "over and above" items since they are not scheduled. Scheduled items are based on projected flight hours flown and forecasted elapsed calendar time throughout the year. These inspection items are tracked via commercial database CAMP.net and are therefore scheduled items based upon both aircraft total time and calendar month. Technicians forecast when inspection items are due, component overhauls are required, and life limited parts must be replaced. Components that are not on a scheduled interval are replaced on condition. Calendar and Hourly item maintenance should align with the time frame established in A.3 of this SOW (30 days from induction). Conduct aircraft maintenance for Aircraft on Ground (AOG) situations in order to return the aircraft to service as quickly as possible allowing the AOC to maintain operational capabilities during severe storm seasons. Quick turnaround maintenance is defined as that which receives priority handling from all available vendor resources based on a 24 hour/day, 7 day/week schedule. When the aircraft is deemed AOG, it is expected that the aircraft be returned to service within 12 hours of induction into maintenance; however, it is understood that the actual time frame will depend on nature of discrepancy. This shall include support for unscheduled drop-ins, parts and technical support for AOC, and unscheduled maintenance.

B.3 Over and Above Items: The COR will be responsible for reviewing the list of discrepancies and making a recommendation to the Contracting Officer (CO) to either accept or decline the Contractor's proposal. Additional work should not be performed on the aircraft without prior approval from the CO. For purposes of this Statement of Work, the term "over-and-above" shall mean: "Item discrepancies discovered during routine scheduled maintenance or during unscheduled maintenance which are not a part of a continuous maintenance program.” These discrepancies often affect the safety of the flight crew, aircraft, and scientific instrumentation, and NOAA mission effectiveness. In most cases, the aircraft will not be able to fly another flight without the discrepancy being fixed. Often pilots are faced with unplanned aircraft systems failures that force them to immediately transit to a maintenance facility for repair. These issues must be immediately fixed by the authorized maintenance facility for safety and mission accomplishment. Any part or component that has not reached its recommended service life but fails inspection and needs to be replaced is to be treated as an ''over-and-above''.

Over-and-Above Parts and Labor:

The Contractor shall document discrepancies during the course of work and report the documentation must include:

· Description of each discrepancy found (over-and-above repair items) necessary repairs to the COR.

· Number of man-hours per discipline required to complete each discrepancy

· Hourly rate for personnel performing the work

· Parts costs (Show the appropriate discount or markup percentage)

· Total Dollar Amount for each discrepancy

· Total Dollar Amount for complete list of discrepancies

· Estimate of time required for completion of discrepancies

B.4 Option for Painting Services: The Contractor shall furnish all materials, equipment, special tools, services, certified Factory trained personnel (labor) and facilities (except as otherwise specified) to perform the Services identified herein. The repainting requirements shall be in accordance with Gulfstream Aerospace and Federal Aviation Administration (FAA) directives and publications in effect at the time Services are performed.

This item is not guaranteed and will be at the discretion of the government.

Paint Requirement:

All paint stripping and refinish painting shall be in accordance with the manufacturer's specifications by use of Gulfstream Aerospace GAMPS 4000 (Gulfstream Aircraft Manufacturing Process Services) and the material manufacturers specifications.

Paint Stripping:

Protective masking materials shall be applied to the aircraft windows, composites, and applicable flight controls. All openings shall be sealed. Ferrous alloy (titanium) fasteners shall be protected as required. All fasteners shall be protected from the possibility of hydrogen embrittlement from the stripping process.

Sanding:

The aircraft shall be sanded as required to remove all paint or primer residue.

Composites:

Applicable composite areas, fairing duct inlets, nose and tail radomes, dorsal fin, and cowlings shall be sanded down to original primer (base). The composite shall be painted with an anti-static primer, followed by a flexible fill primer and sanded for smooth top coat applications per GAMPS 4000 specifications.

Paint Specifications:

Flight Controls:

The flaps shall be removed for stripping, priming and painting. After final paint is applied to flaps and aircraft, the flaps shall be reinstalled and operationally checked in accordance with Gulfstream Maintenance Manuals.

Conversion Coating:

Protective masking material shall be applied to sensitive areas. The aircraft shall be washed with a chemical rich soap, scrubbed, and rinsed with fresh water. Alodine shall be applied, left on aircraft until color change is evident, and then rinsed off with fresh water. All masking materials shall be removed.

Primer Application:

Protective masking shall be applied to all proper areas. Epoxy chromate corrosion protective primer shall also be applied. All skin butt seams and lap seams shall be sealed as necessary for a smooth finish.

Topcoat Application:

Two topcoat applications of selected base coat color paint shall be applied in accordance with the manufacturer's specifications.

Landing Gear:

The landing gear, struts, gear doors, and wheels, shall be prepped, pressure cleaned, and sanded. The existing type of gear paint shall be applied. Following painting of the landing gear, an operational check of the emergency and normal gear swing shall be completed in accordance with the Gulfstream Aerospace Maintenance Manual.

Layout of Design:

Layout of the design will be provided by the Government prior to commencement of the specific portion of Service in which they are required. Final layout and striping must be properly documented and accepted (signed off) by AOC representative.

Placards:

Placards shall be installed in accordance with FAA and NOAA requirements for installations added on the aircraft.

Antennas:

All antennas shall be painted except where prohibited by antennae manufacturer. Communication Blade antennas and small L Band antennas shall be painted with lacquer, or in accordance with the manufacturer's specifications. All lower blade antennas shall be painted with a red warning mark on bottom of antenna and leading edges covered with L1-J 1 leading edge (erosion) tape. All static wicks shall be replaced with new wicks. Any antennae that are accidently painted against manufacturer requirements will be the sole responsibility of the contractor for replacement.

Nose Erosion Boot:

A clear vinyl nose erosion boot shall be applied to the nose and satcom radomes.

Entrance Door and Door Frame:

The entrance door and frame shall be prepared for painting and painted to match the fuselage base coat (white).

Baggage Door and Door Frame/Rear Bay (Boiler Room) Door:

The inside of the baggage door and frame, and rear bay access door (hell hole) and frame, shall be prepped for painting and painted to match the fuselage color (white).

Emergency Exit Marking:

Exit bands shall be applied around the emergency exit windows and on the entrance door in accordance with FAA requirements.

Wing Walk:

Wing walk shall be applied to the RH and LH wing walk areas. Border color shall be the same as emergency exits. Filler Primer Application and Sealant fill primer shall be used on butt seams, lap seams, and rivet rows, to comply with a smooth finish to fuselage and wings. Sealant shall be used to fill any voids in existing areas.

Wheel Wells and Rear Beams:

Wheel wells and rear beams shall be scrubbed and pressure cleaned with solvent to remove any grease or foreign elements. The wheel wells shall be masked and sanded and primed as required and then painted white with all door seals to be replaced with new seals.

NOAA Identification:

The Government will provide the layout of the NOAA 1090 and flags to be applied prior to commencement of the specific portion of the Services in which they will be required. Final approval (signature sign off) required by AOC representative.

Performed RVSM Inspection:

I.A.W. Chp.53.00.00 Sec. 35 of Gulfstream Maintenance Manual, the aircraft and/or items listed above were repaired, inspected, and or replaced I.A.W. manufacturer's specifications and FAA approved data, and have been determined airworthy and are approved for return to service.

Final Detail:

Windows shall be cleaned and hand polished. All exposed metal (bright work) on leading edges of wings, thrust reversers and horizontal and vertical stabilizers shall be repolished. Gap seams between polished area and new paint shall be sealed, 4” chafe area shall be cleaned internally and externally.

Additional Requirements:

The Contractor shall provide an inbound inspection upon arrival and an outbound inspection upon departure of the aircraft at the Contractors facility.

Corrosion Repair:

Any corrosion found on the aircraft must be repaired and approved through Gulfstream Aerospace Corporation (GAC) Service Engineering. As part of the paint scope requirements, the Contractor must provide a plan of action for handling corrosion found during the painting process. Such plan must involve GAC Service Engineering the GIV Structural Repair Manual and the Nondestructive Testing Procedures Manual.

Paint Warranty:

All parts, labor, and material furnished shall be warranted to be free from defects and workmanship for a period of 3 years or 1,000 flight hours, whichever occurs first following the date of Government acceptance.

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