NNSY Liebherr Crane Service - PWS2.docx

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Service Contract for Liebherr Crane Fleet_NNSY
Solicitation number
N4215825RC50786
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This Performance Work Statement (PWS) details a service contract for repair and maintenance of the Liebherr mobile crane fleet at Norfolk Naval Shipyard (NNSY). The contractor must provide Original Equipment Manufacturer (OEM) certified technicians to perform life cycle maintenance, troubleshooting, and repair services for the crane fleet, utilizing only OEM parts or authorized substitutions. Key requirements include responding to repair requests within 24-48 hours, providing comprehensive service completion reports, and demonstrating crane operational status after each service call.

The contract has a base period of 12 months with four 12-month option years, targeting commercial businesses with preference for HUBZone-certified companies. Contractors must comply with strict safety protocols, including mandatory personal protective equipment, fall protection requirements, and site-specific access procedures involving the Defense Biometric Identification System (DBIDS). The contractor will be evaluated on performance metrics including timeliness, service quality, cleanliness, parts usage, warranty handling, and report submission. The solicitation is managed by the Department of the Navy Naval Sea Systems Command, with a solicitation closing date of September 24, 2025, and an expected performance period from September 30, 2025, to September 30, 2026.

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SF 1449 - N4215825Q0019_SAM.pdf PDF

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1. PERFORMANCE OF WORK STATEMENT (PWS)

1.1 Introduction. The requiring activity is Norfolk Naval Shipyard (NNSY), Portsmouth, Virginia. NNSY Lifting & Handling Department (L&HD) requires a service contract for repair and maintenance of the NNSY Liebherr crane fleet.

1.2 Scope. The contractor shall provide all Original Equipment Manufacturer (OEM) certified technicians, transportation, equipment, tools, materials, supervision, technical expertise, and OEM engineering support to repair or perform life cycle maintenance on site when required by the L&HD. The contractor shall utilize only OEM parts or authorized part substitutions. Contractor work performance shall encompass troubleshooting and evaluating, diagnosing, and resolving mobile crane issues that result in malfunction, or shutdown of a mobile crane in the NNSY Liebherr crane fleet.

Training from OEM qualified technicians will be provided as requested. The training will be both operational and maintenance based. Operational training will include controls, basic operations, start-up procedures (operations checks), handling of counterweights, and employment of swing-away. Maintenance training will include troubleshooting, hydraulics, electrical, boom maintenance, track maintenance, engine specs, safeties and sensors.

2. APPLICABLE DOCUMENTS

2.1 Reference(s)

2.1.1 Contractor applicable OEM mobile crane maintenance and service manuals

2.1.2 Contractor applicable OEM specification drawings, documents, bulletins and publications

2.1.3 Government Weight Handling Program Management, NAVFAC P-307

2.1.4 Liebherr’s General Terms and Conditions of Sales and Service (incorporated herein as “GTC”)

3. REQUIREMENTS

3.1 Safety and Personnel Protective Equipment (PPE)

3.1.1 Personal Protective Equipment (PPE). The contractor is responsible for providing all their employees with PPE and ensuring they utilize PPE while on NNSY property. All personnel will follow site requirements for wearing PPE at all times while in a posted area. Mandatory PPE includes a hard hat, safety glasses with side shields, steel-toed safety shoes, and hearing protection on their person in case it is needed. In addition, all personnel shall wear any additional PPE as appropriate to control hazards of the work being performed (examples: life vests, personal fall arrest systems).

3.1.2 Fall Protection. The Contractor shall provide and utilize proper guarding around every open-sided platform and work surface edge or shall use other means of fall protection to include a fall protection safety harness and lanyard, fall restraint system, safety nets, or other appropriate protection against fall hazards meeting the requirements of 29 CFR 1910, 29 CFR 1915, and 29 CFR 1926.

3.1.3 Spill Contingency and Control. The Contractor shall notify the shipyard Fire Division at 757-396-3333 immediately upon discovery of any spill discharge, regardless if Contractor generated or by another source. Notification shall identify when spills/discharges are Contractor caused. The Contractor shall cleanup all spills and discharges caused by any of its work operations. The Contractor shall maintain cleanup capability commensurate with the spill potential of its work operations.

3.1.4 Job Site Cleanliness. A “clean-as-you-go” work methodology for contractor work shall be used to maintain a level of cleanliness that will not cause a work environment to be unsafe. The level of cleanliness expected at NNSY is as follows: Surface shall be visually free of grease, oil, flux, scale, dirt, loose particles and any other contamination foreign to the base metal. Tap water residues on all metals and light superficial rust on carbon steel surfaces, caused by short-term exposure to the atmosphere, are permitted. Light dust on cleaned surfaces is not objectionable, if the quantity and size of the particle does not adversely affect system operations.

NNSY Liebherr Crane Service (PWS)

3.1.6 Restricted Items. Contractors are prohibited from bringing onto federal property the following items:

· All forms of alcohol and illegal drugs.

· Shotguns, handguns, machineguns, firearm silencers, ammunition of any type, blasting caps or similar items of explosive material (i.e. fireworks), starter or flare pistols, pellet or BB guns, dynamite, teargas and their dispensing devices, and other similar devices.

· Any blades in excess of four inches, and other weapons that can be used as a weapon.

· Smoking is only permitted in designated areas.

3.2 Defense Biometric Identification System, (DBIDS) and NAVSEA Badging

· Contractor will complete the SECNAV 5512 form(s) and forward them to their NNSY sponsor/Contracting Officer’s Representative (COR).

· The sponsor will complete the CVS spreadsheet utilizing the information the information on the completed SECNAV5512 forms and forward all documents to Commander Navy region Mid-Atlantic (CNRMA) for vetting.

· CNRMA will add the contractor to the “179-day List” which is utilized by the Pass and ID office to create the DBIDS card.

· Once on the 179-Day List, the contractor may go to Pass and ID to have their DBIDS card generated.

· Present following forms of valid identification: Real ID or driver’s license, birth certificate and social security card (all three) or passport.

· Green NAVSEA access badges can be generated at this point with contractors providing proof of U.S. Citizenship (Birth Certificate/ US Passport).

· Present a completed copy of the SECNAV 5512/1 form.

3.2.1 Portable Electronic Device (PED). A PED is defined as any non-stationary electronic apparatus with singular or multiple capabilities of, but not limited to recording, storing, and/or transmitting data, voice, video, or photo images. (eg. cell phones, laptops, tablets and wearable devices such as fitness bands and smart watches).

· NAVSEA 04 Ser 04/281 IMPLEMENTATION PLAN FOR ALLOWING CAMERA-PORTABLE ELECTRONIC DEVICES WITHIN THE CONTROLLED INDUSTRIAL AREA.

· NAVSEAINST 2200.1A PORTABLE ELECTRONIC DEVICES POLICY

· SECPROMAN Vol 5510.36 Rev E In accordance with ref (a), personally owned camera PEDs will be authorized inside of the Controlled Industrial Area (CIA) and all Security Islands. Camera enabled PEDs will remain unauthorized within Controlled Nuclear Information Areas (CNIAs), Nuclear Works Areas (NWAs) and Open Storage Areas.

All PEDs, camera enabled or not, are still prohibited within NWAs and Open Storage Areas.

The allowance of camera enabled PEDs inside of the CIA and Security Islands does not negate existing photography policies. Unofficial photography, filming of video, or live streaming from the camera-enabled PED remains prohibited within the CIA or any NAVSEA controlled space outside of the CIA. Further, audio recordings (both digitally or magnetically) in NAVSEA spaces is prohibited without the approval of the Code 1120 Security Director.

3.2.2 Computer Access. For any laptop or tablet computer required for performance of this statement of work, NNSY information security must approve admission of the computer to the shipyard. The request shall contain the following information:

1. Purpose of IT request

2. Location of use

3. Name of user

4. Type (Laptop, tablet, etc.)

5. Make, model, item and Ser #)

6. How equipment is being delivered

7. No camera

3.3. General Work Specifications

3.3.1 Services. The contractor shall provide all OEM certified technicians, transportation, equipment, tools, materials, supervision, technical expertise, and OEM engineering support to repair or perform life cycle maintenance on site when required by the L&HD. The contractor shall utilize only OEM parts or authorized part substitutions. Contractor work performance shall encompass troubleshooting and evaluating, diagnosing and resolving mobile crane issues that result in malfunction or shut down of a mobile crane in the NNSY Liebherr crane fleet.

3.3.2 Contractor workmanship. Contractor workmanship shall provide a standard of quality consistent with that of OEM specifications and government high quality expectations. The contractor shall perform work in accordance with latest OEM publications cited in reference 2.1.

3.3.3 Contractor notification. The contractor shall perform repairs or maintenance to a mobile crane upon notification that the mobile crane is malfunctioning or inoperative. Upon receiving notice from the L&HD Contracting Officer Representative (COR) that an emergent service is required (see section 3.3.4), the contractor shall troubleshoot the emergent condition providing service only to restore the mobile crane to a safe condition. The contractor shall then provide an estimate for the emergent service and any additional service required to make the crane operate under normal conditions.

3.3.4 Response time. For non-emergent repair requests or maintenance requests, the contractor shall respond on site within 48 hours after notification from the Contracting Officer. For emergent repair requests, the contractor shall make every effort to respond on site within 24 hours after notification from the L&HD COR. Emergent repair requests are deemed as conditions that jeopardize the safety of the equipment (may result in substantial damage or equipment failure) or safety of personnel (may result in injury or death).

3.3.5 Reports. The contractor shall submit one legible copy, in electronic media (i.e., a Microsoft Word document, PDF), a service completion report for repairs completed, maintenance performed, or training provided. The service completion report shall include crane conditions noted, components repaired, parts replaced with part numbers, and the labor cost with labor man-hours used to restore the mobile crane to a fully operational condition. This report must be submitted within three business days to the L&HD COR.

3.3.6 Parts warranty. All parts used in mobile crane repair or maintenance shall carry the standard commercial warranty from the time of installation (This PWS does not include any labor, parts, or service support performed during the standard warranty period of the equipment unless explicitly agreed to in writing. All warranty-related work must follow Liebherr’s warranty process as agreed under the sales contract and Liebherr’s GTC.

3.4 Quality Assurance

3.4.1 Quality provision. Mobile cranes shall be operational after completion of each contractor service call (repair or maintenance). Prior to leaving the site, the contractor will demonstrate or assist the Government personnel in demonstrating to the COR or designated representative that the serviced mobile crane is operating correctly.

3.4.2 Contractor evaluation. The Government shall evaluate the contractor’s performance under this contract using the below contractor review standards.

· Timeliness (does the contractor arrive on time)

· Performance (is the service performed in a reasonable amount of time)

· Cleanliness (does the contractor perform clean-as-you-go)

· Parts (is OEM parts available and used for repairs and maintenance)

· Warranty (is warranty requests honored and completed in a timely manner)

· Reports (are reports complete and submitted on time)

3.4.3 Disputes. Any disputes between the L&HD COR or designated representative and the contractor technician regarding contractor performance will be immediately referred to the Contracting Officer.

3.4.4 Repair vs replacement. The contractor shall notify the L&HD COR if it is determined that repair of a crane component or part exceeds the replacement cost of component or part. The contractor shall not be expected to perform the repair costs if the repair cost exceeds the replacement cost.

4. ACCEPTANCE CRITERIA

4.1 The contractor shall notify the government representatives upon completion of task completed. Contractor to have all documentation regarding the repairs accomplished and provide acceptance/reject criteria for any test to be accomplished. The government reserves the right to accept or reject the repairs accomplished. If work is incomplete or complete with discrepancies, supporting rationale and a corrective action plan must be provided to the government via submission of one legible hard copy or approved transferrable media. Upon completion of work or correction of discrepancies a follow up inspection shall occur for acceptance of work completed

5. DELIVERABLES

5.1 Contractor deliverables. The contractor shall submit the following documents to the government representative points of contact listed in section 7.

5.1.1 Service completion report (see section 3.3.5)

6. PERIOD OF PERFORMANCE (POP)

6.1 The contract POP shall be one base year of 12 months from the date of award and four 12-month option years. The POP reads as follows:

6.1.1 Option year one

6.1.2 Option year two

6.1.3 Option year three

6.1.4 Option year four

7. NNSY POINTS OF CONTACT

Defense Biometric Identification System and NAVSEA Badging (REQUIRED FOR ALL CONTRACTS)

All contractors, with the exception of permanent party (or “seated” contractors with Common Access Cards (CACs), will be required to obtain a DBIDS card to gain access to NNSY.

Procedure for receiving a DBIDS card:

a. Contractor will complete the SECNAV 5512 form(s) and forward them to their NNSY Sponsor/Contracting Officer’s Representative (COR).

b. The sponsor will complete the CVS spreadsheet utilizing the information on the completed SECNAV5512 forms and forward all documents to Commander Navy region Mid-Atlantic (CNRMA) for vetting.

c. CNRMA will add the contractor to the “179-Day List” which is utilized by the Pass and ID office to create the DBIDS card.

d. Once on the 179-Day List, the contractor may go to Pass and ID to have their DBIDS card generated.

e. Green NAVSEA access badges can be generated at this point with contractors providing proof of U.S. Citizenship (Birth Certificate/ US Passport).

Portable Electronic Devices (PEDs) (REQUIRED FOR ALL CONTRACTS)

A PED is defined as any non-stationary electronic apparatus with singular or multiple capabilities of, but not limited to recording, storing, and/or transmitting data, voice, video, or photo images (e.g., cell phones, laptops, tablets and wearable devices such as fitness bands and smart watches).

a. NAVSEA 04 Ser 04/281 IMPLEMENTATION PLAN FOR ALLOWING CAMERA-PORTABLE ELECTRONIC DEVICES WITHIN THE CONTROLLED INDSUTRIAL AREA

b. NAVSEAINST 2200.1A PORTABLE ELECTRONIC DEVICES POLICY

c. SECPROMAN Vol 1 5510.36 Rev E

In accordance with ref (a), personally owned camera enabled PEDs will be authorized inside of the Controlled Industrial Area (CIA) and all

Security Islands. Camera enabled PEDs will remain unauthorized within Controlled Nuclear Information Areas (CNIAs), Nuclear Work Areas (NWAs) and Open Storage Areas.

All PEDs, camera enabled or not, are still prohibited within NWAs and Open Storage Areas.

The allowance of camera enabled PEDs inside of the CIA and Security Islands does not negate existing photography policies. Unofficial photography, filming of video, or live streaming from the camera-enabled PED remains prohibited within the CIA or any NAVSEA controlled space outside of the CIA. Further, audio recordings (both digitally or magnetically) in NAVSEA spaces is prohibited without the approval of the Code 1120 Security Director.

Submarine SPECIFIC PEDs Instructions: In accordance with COMSUBLANT/ COMSUBPACINST 2075.1C, the use of PEDs while in or on Department of Navy Submarines are prohibited.

Access to Classified Information or Spaces

All contractors executing this contract are required to have a minimum-security clearance of ___________ (Completed by SME).

All contractors requiring access to classified information, or those spaces containing un-sanitized classified information, shall possess a final security clearance.

In addition to completing the steps above, if the contractor requires access to classified information, spaces, or equipment in the contract, grant, or other legal agreement, as appropriate.

DoD contracts must require contractors to monitor CUI for aggregation and compilation based on the potential to generate classified information pursuant to security classification guidance addressing the accumulation of unclassified data or information. DoD contracts require contractors to report the potential classification of aggregated or compiled CUI to a DoD representative.

Contractors, pursuant to mandatory DoD contract provisions, will submit unclassified DoD information for review and approval for release in accordance with the standard DoD Component processes and DoDI 5230.09.

All CUI records must follow the approved mandatory disposition authorities whenever the DoD provides CUI to, or CUI is generated by, non-DoD entities in accordance with Section 1220-1236 of Title 36, CFR, Section 3301a of Title 44, U.S.C., and this issuance.

RESTRICTED DATA SPECIFIC

All contractors requiring a red NAVSEA badge and access to Restricted Data (RD) shall have a final security clearance.

Red NAVSEA badge personnel may require access to Nuclear Areas, Nuclear Information, Nuclear equipment, Naval Nuclear Propulsion Information (NNPI), RD, and Not Releasable to Foreign Nationals (NOFORN) data due to the nature of the work being performed on Naval Nuclear propulsion systems.

A red NAVSEA badge is necessary for the execution of nuclear and some non-nuclear work; inclusive of the propulsion plant and secondary spaces as well as those systems which support the propulsion plants which may not be located in the propulsion plant when any of those spaces can’t be sanitized. Access to RD and the issuance of red NAVSEA badges will be issued in accordance with NAVSEA M-5510.2.

CONTROLLED UNCLASSIFIED INFORMATION ACCESS

The DoD will provide information to contractors and will identify all information which is Controlled Unclassified Information (CUI) via the contracting vehicle, in whole or part, and will mark such documents, material, or media in accordance with this issuance.

When CUI is generated by non-DoD entities protective measures and dissemination controls, including those directed by relevant law, regulation, or government-wide policy, will be articulated in the contract, grant, or other legal agreement, as appropriate.

DoD contracts must require contractors to monitor CUI for aggregation and compilation based on the potential to generate classified information pursuant to security classification guidance addressing the accumulation of unclassified data or information. DoD contracts require contractors to report the potential classification of aggregated or compiled CUI to a DoD representative.

Contractors, pursuant to mandatory DoD contract provisions, will submit unclassified DoD information for review and approval for release in accordance with the standard DoD Component processes and DoDI 5230.09.

All CUI records must follow the approved mandatory disposition authorities whenever the DoD provides CUI to, or CUI is generated by, non-DoD entities in accordance with Section 1220-1236 of Title 36, CFR, Section 3301a of Title 44, U.S.C., and this issuance.

SEATED CONTRACTOR SPECIFIC

All contractors who receive CACs and are granted access to Navy or NNSY information technology systems and are stationed at NNSY as their permanent work location are “seated” contractor

All seated contractors will be required to report to BLDG 1502, 2nd floor, to the Personnel Security Office (Code 1127) for check-in. Code 1127 will own the seated contractor in the system of records and will be responsible for the maintenance of the contractor’s security profile.

All seated contractors will be required to attend, at a minimum, the security education portion of NNSY New Employee Orientation.

The security education portion will contain, but is not limited to, Antiterrorism Level 1, Combatting Trafficking in Persons, Active Shooter training, Information Security, Personnel Security, and Operations Security Awareness training.

Further, all seated contractors will be required to complete all annual computer-based security refresher training, which is tracked and verified by the training coordinator for the code to which the contractor is assigned.

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