Attachment_A_FOMS_III_SOW.pdf

ATTACHMENT A

Facilities Operations and Maintenance Services III (FOMS III) Statement of Work

NNG16572637R

Attachment A

Facilities Operations and Maintenance Services III

Statement of Work

Table of Contents

1 PART 1 – GENERAL REQUIREMENTS

1.1. PURPOSE

1.2. CENTER FACILITIES

1.2.1. Buildings

1.2.2. Critical Facilities

1.3. MANAGEMENT

1.3.1. General

1.3.2. Facilities

1.3.3. Alternative Fuel Vehicles

1.3.4. Hours of Operation

1.3.5. NASA Procedural Requirements (NPR)

1.4. OTHER GSFC CONTRACTS/GOVERNMENT EMPLOYEES

1.5. QUALITY CONTROL

1.6. SECURITY

1.6.1. Critical Access Areas

1.6.2. Compliance with Security Requirements

1.6.3. Disclosure of Information

1.6.4. Residency

1.6.5. Identification of Vehicle

1.6.6. Identification of Employees

1.6.7. Property Loss

1.6.8. Access

1.6.9. Visitor Badges

1.6.10. Keys

1.7. TECHNICAL REFERENCE LIBRARY

1.8. CONFIGURATION CONTROL

1.9. ENVIRONMENTAL PROTECTION

1.9.1. Compliance

1.9.2. Waste Management and Recycling

1.10. SAFETY

1.11. WARRANTY PROGRAM

1.11.1. General

1.11.2. Warranted Equipment

1.11.3. Trouble Calls on warranted equipment

1.12. INSTALLATION-ACCOUNTABLE GOVERNMENT PROPERTY, MATERIALS AND SERVICES

1.12.1. Installation Services and Facilities

1.12.2. Installation-Accountable Government Materials (IAGM)

1.12.3. Installation-Accountable Government Property (IAGP)

1.12.4. Government Fueling Services

1.12.5. Availability of Utilities

1.12.6. Installation-Accountable Government Emergency Services

1.12.7. Installation-Accountable Government Radios and Radio System

1.13. LICENSING/CERTIFICATION/TRAINING

1.13.1. Licensing/Certification

1.13.2. Worker Qualifications

1.13.3. Training

1.13.4. Predictive Testing and Inspection (PT&I)

1.13.5. Personnel Certification Plan

1.14. EXECUTIVE ORDERS ON SUSTAINABILITY IN THE FEDERAL GOVERNMENT

2 PART 2 – BASELINE (CORE) CONTRACT REQUIREMENTS

2.1 PROGRAM MANAGEMENT

2.1.1 O&M Program Management Reviews

2.1.2 Industrial Relations

2.1.3 FMD Committees

2.1.4 Formulation Activities and Program Reviews

2.2 OPERATIONS AND MAINTENANCE PROGRAM IMPLEMENTATION

2.2.1 Program Implementation

2.2.2 Safety and Health

2.2.3 Emergency Procedures

2.2.4 Safety Equipment

2.2.5 Recertification

2.2.6 Inspections

2.2.7 Accidents and Near Misses

2.2.8 Damage

2.2.9 Safety, Health, and Accident Prevention

2.2.10 Radiation Protection

2.2.11 NASA Safety Reporting System (NSRS)

2.2.12 Safety Plans for Hazards

2.2.13 Quality Control Plan (QCP)

2.3 BUSINESS MANAGEMENT

2.3.1 General

2.3.2 Contract Management, Reviews, and Reporting

2.3.3 Subcontract Management

2.3.4 Government Real and Other Property Management

2.3.5 Real Property Management:

2.3.6 Property Management:

2.4 WORKMANSHIP AND MATERIALS

2.4.1 Housekeeping:

2.5 COMPUTING ENVIRONMENT

2.5.1 Contractor Responsibility

2.5.2 Government Provided Desktop Computers and Software

2.6 DATA – RECORDS, REPORTS, AND WORK PLANS

2.6.1 Records

2.6.2 Hardcopy and Electronic Format

2.6.3 Contract Completion or Termination

2.6.4 Ownership of Information

2.6.5 Data Collection and Reporting

2.6.6 Preventive Maintenance (PM) Plan

2.6.7 Annual Work Plan (AWP)

2.6.8 RCM Program Management Plan

2.6.9 Materials Management Plan and Annual Inventory Plan

2.6.10 Equipment Management Plan

2.6.11 Subcontract Management Plan

2.6.12 Annual Cost Metrics Reports

2.7 OPERATIONS AND MAINTENANCE

2.7.1 General

2.7.2 Prepare & Perform all Work Plans

2.7.3 Work Control

2.7.4 Timely & Quality Work Accomplishment

2.7.5 Minimize Mission Interference

2.7.6 Work Status Update

2.7.7 Maintain CMMS database

2.7.8 Keep Customers informed

2.7.9 Tour Equipment & Building Systems

2.7.10 Repairs and Trouble Calls (TC)

2.7.11 Major Repairs

2.7.12 PM and PT&I

2.7.13 Electrical and Electronic Systems

2.7.14 Low Voltage

2.7.15 High Voltage

2.7.16 HVAC/R and Compressed Air Systems

2.7.17 Local Exhaust Ventilation (LEV) Systems

2.7.18 Mechanical Maintenance Distribution Systems

2.7.19 Elevators and Service Lifts

2.7.20 Roofing

2.7.21 Structures, Piping, and Plumbing

2.7.22 Goddard Child Development Center Canopies

2.7.23 Emergency Fencing Repairs

2.7.24 Storm Water Management Structures

2.7.25 Uninterruptible Power Supply (UPS) Systems

2.7.26 Power Distribution Units (PDU) Maintenance and Repair

2.7.27 Life Safety Systems

2.7.28 Utility Control Systems (UCS)

2.7.29 Food Service Equipment

2.7.30 Kitchen Exhaust Hoods

2.8.1 FOC

2.8.2 Work Reception

2.9 CENTRAL POWER PLANT

2.9.1 Building 31 Central Power Plant Complex

2.9.2 Maintenance and Repair of Centrifugal Chillers

2.9.3 Building 31 Sand Filtration System

2.9.4 Building 24 Central Power Plant Complex

2.9.5 Building 24 Boiler Plant

2.9.6 Building 24 Diesel Generator System

2.9.7 Building 24F Fuel Farm

2.9.8 Building 24 pH Neutralization System

2.9.9 Replacement Parts

2.10 SERVICES

2.10.1 Planning

2.10.2 Condition Assessment

2.10.3 Support for NASA Wide Condition Assessment

2.10.4 Development of the 5-year Project Plan

2.10.5 Project Packages and Briefings

2.10.6 Construction Support

2.10.7 Commissioning and Operational Readiness Review (ORR) Requirements

2.10.8 RCM Requirements

2.10.9 Outage Requirements

2.10.10 Fire Alarm System Manager Requirements

2.10.11 Parts & Tool Inventory

2.10.12 Joint Inventory

2.10.13 Inventory Discrepancies:

2.10.14 Inventory at Contract Completion:

2.10.15 Heavy Equipment Operator and other site Requirements

2.10.16 Excavations

2.10.17 Other Duties

2.10.18 Utility Meter Requirements

2.10.19 Service Work Requirements

2.10.20 Chemical Treatment

2.10.21 Miss Utility

2.10.22 Cost Estimating

3 PART 3 – INDEFINITE DELIVERY/INDEFINITE QUANTITY (IDIQ) REQUIREMENTS

3.1 GENERAL INFORMATION

3.2 TO INFORMATION AND TRACKING

3.3 SNOW AND ICE REMOVAL

3.4 DUCT CLEANING

3.5 SPECIAL EVENTS

3.6 PAINTING AND CAULKING

3.7 CONCRETE AND PAVING

3.8 ADDITIONAL GEWA SUPPORT

3.9 ASBESTOS ABATEMENT

3.10 LEAD ABATEMENT

3.11 NEW EQUIPMENT

3.12 MISCELLANEOUS MAINTENANCE, REPAIRS, AND SERVICES

3.13 COMMISSIONING SERVICES

3.13.1 Commissioning Agent (CxA) Responsibilities

3.13.2 Commissioning Record

3.13.3 Qualifications of Commissioning Personnel:

3.14 ENERGY MANAGEMENT PROGRAM SUPPORT

3.15 MISSION SUPPORT

3.15.1 Mission Support and Integration & Test, O&M and Repair

3.15.2 Mission Support Supervisor

3.16 PEST CONTROL

3.17 WATER TESTING

1 PART 1 – GENERAL REQUIREMENTS

1.1. Purpose.

The Contractor shall provide Facility Operation and Maintenance Services (FOMS) for the

National Aeronautics and Space Administration (NASA), Goddard Space Flight Center

(GSFC), Greenbelt, Maryland. For the purpose of this contract, “GSFC” herein refers to the

GSFC facility in Greenbelt, Maryland only.

All requirements listed in this Statement of Work (SOW) are baseline except for those specifically designated as Indefinite Delivery/Indefinite Quantity (IDIQ) which will be procured through the issuance of Task Orders (TOs). Appendix 1 is a complete list of the

Appendices and Attachments, and Appendix 2 is list of the acronyms throughout this document.

1.2. Center Facilities.

The GSFC Greenbelt site is approximately 1126 acres, and consists of buildings, roadways, parking areas, open spaces, and underground utility infrastructure with utility plants.

1.2.1. Buildings. GSFC has 36 major buildings and 114 minor structures on-site that range in complexity from clean rooms and laboratories to major office complexes to warehouses. These structures are located on the main site and the four adjacent sites (Area 100, 200, 300, and 400). The current square footage of GSFC buildings is approximately 2,502,000 net square feet. The Contractor shall be responsible for the Operations and Maintenance (O&M) of facilities systems, structures, and collateral equipment contained within this square footage including high and low voltage electrical, underground utilities, transformer yard, and Building 24 and 31

Central Power Plants . Building descriptions are provided in Appendix 3.

1.2.2. Critical Facilities. GSFC has a number of facilities conducting critical operations for

NASA. The availability of a number of the electrical and Heating, Ventilation, Air

Conditioning, and Refrigeration (HVAC/R) systems in these buildings is critical to the success of NASA’s mission. Examples of these critical mission facilities include the Hubble Space Telescope (HST) Control Center, which controls the HST in orbit as well as the direct download of data from on-orbit satellites and instruments. A loss of electrical power or HVAC/R to this facility would present an unacceptable interruption in operations. Facilities conducting critical operations include but are not limited to: Buildings 3, 13, 14, 24, 28, 31, and 32. Buildings 3, 13, 14, 24, 31 and

32 are supported by dual commercial power feeds with Uninterruptible Power

Supplies (UPS) and backup emergency power generator capability as well as redundant chillers and chilled water circulating pumps supported by backup power generating systems. Building 28 is supported by dual commercial power feeds with

UPS.

1.3. Management.

1.3.1. General. The performance specification allows maximum flexibility to implement the best practices and methodology of the industry while exercising creative and innovative technical approaches to meet the requirements of GSFC. All data, software, Government Furnished Equipment (GFE) and tools, Standard Operating

Procedures (SOP), etc., are the property of GSFC.

1.3.2. Facilities. The Government will furnish or make available to the Contractor adequate facilities to perform all necessary functions within the scope of the contract. All such facilities will be provided in an “as-is” condition. The Contractor shall provide all management, labor, supervision, tools, equipment, materials, spare parts, incidental engineering, transportation, O&M, repair, plant engineering, and planning necessary to fulfill the work required by this contract unless specifically stated as furnished by NASA. These activities emphasize supporting the missions of

GSFC in a safe, reliable, and timely manner, with minimum disruptions to facilities occupants and users.

1.3.3. Alternative Fuel Vehicles. The Contractor is strongly encouraged to use non-gasoline/diesel (incl. non-E-85) alternate fuel vehicles on GSFC, to the maximum extent practical, to carry out the on-site contract requirements. Hybrid vehicles are not considered alternate fuel vehicles. Electrical power through standard convenience outlets will be available to this end. No other form of alternate fuel is currently available on-site. With this in mind, the Contractor will be requested to propose a plan with the goal to convert their total fleet of vehicles to alternative fuels by at least the below percentages over the life of the contract. The Contractor should maintain a consistent approach to the selection of alternate fuel type, and justify why that approach is in The Government’s best interest.

Contract Year 1: Convert 2% of the total fleet

Contract Year 2: Convert an additional 4% of the total fleet

Contract Year 3: Convert an additional 4% of the total fleet

Contract Year 4: Convert an additional 5% of the total fleet

Contract Year 5: Convert an additional 5% of the total fleet

Total Vehicle percentage conversion to non-gasoline/diesel (incl. non-E-85) alternative fuel vehicles by the end of the contract: 20%.

1.3.4. Hours of Operation. The Contractor shall work a primary shift which is considered

“core hours” from 7:00 a.m. to 3:30 p.m., but shall have a small skilled workforce with staggered hours (from the core hours) until at least 6:00 p.m.

1.3.5. NASA Procedural Requirements (NPR). The Contractor shall adhere to the most current version of NASA NPR 8831.2F, Facilities Maintenance and Operations

Management. Current versions of all NPRs referred to in this SOW can be electronically accessed at the following website: http://nodis3.gsfc.nasa.gov/.

Current version of the Goddard Policy Directives (GPDs) and Goddard Procedural

Requirements (GPRs) referred to in this SOW can be accessed at the following website: https://gs279gdmsias.gsfc.nasa.gov

The Contractor shall obtain, fill-out, and adhere to all GSFC required forms and SOP such as: security forms, excavation permits, hot work permit, confined space entry permit, outage requests and all lock-out tag-out procedures in accordance with the

Contractor’s approved Safety and Health (S&H) Plan. The Contractor shall obtain prior approval from the Contracting Officer Representative (COR) for unscheduled work requiring shutdown of any equipment for over 60 minutes during core work hours, except for an emergency.

1.4. Other GSFC Contracts/Government Employees.

The Government may undertake or award other contracts for additional work at or near the site of work performed under this contract. The Contractor shall fully cooperate with other contractors and Government employees and shall carefully adapt scheduling and work performance under this contract to accommodate the work by others and minimize impact to customers.

1.5. Quality Control.

The Contractor shall provide a Quality Control Plan (QCP) in accordance with section 2.2.13 of this document.

1.6. Security.

http://nodis3.gsfc.nasa.gov/displayDir.cfm?t=NPR&c=8831&s=2F http://nodis3.gsfc.nasa.gov/ https://gs279gdmsias.gsfc.nasa.gov/GDMSv2/viewLibrary.htm

1.6.1. Critical Access Areas. The Contractor is required to work in critical access areas at

GSFC. These areas include some portions of Buildings 3, 13, 14, and 28 and all electrical and mechanical rooms within Buildings 3, 13, and 14. In addition, Buildings 24 and 31 are restricted areas with limited access; contract personnel will need key-card access or be escorted. The Contractor shall obtain proper clearance to allow easy access for accomplishing work. Background investigations are a pre-requisite for certain positions that require work in critical locations. In areas identified as critical, a "SECRET" level of clearance is required.

1.6.2. Compliance with Security Requirements. The Contractor shall comply with all NASA and GSFC security requirements. A National Agency Check with Inquiries (NACI) investigation is required for all Contractor employees needing access to GSFC. At contract award, upon request, and at any time thereafter, the Contractor shall submit the name and address of each employee hired for work on this contract and shall ensure all questionnaires and other required documentation are completed and submitted in a timely manner. The Contractor shall update the list within 10 calendar days of any changes.

1.6.3. Disclosure of Information. The Contractor and its employees shall not disclose or disseminate any information concerning Government operations, including those performed by contractors for The Government, which could result in or increase the likelihood of a breach of security or interrupt the continuity of operations.

Disclosure of information relating to the services hereunder to any person not entitled to receive it or failure to safeguard any classified information that may come to the Contractor or any person under its control in connection with work under this contract, may subject the Contractor, its agents, or employees to criminal liabilities.

1.6.4. Residency. No employee or representative of the Contractor shall be admitted to the site of work unless they furnish satisfactory proof they are a citizen of the United

States or, if an alien, that their residence within the United States is legal.

1.6.5. Identification of Vehicle. The company name shall be displayed on each of the

Contractor's vehicles in a manner and size that is clearly visible. All Contractor vehicles shall display a valid State license plate, shall be maintained in good repair, and adhere to Maryland Motor Vehicle Administration (MVA) regulations.

1.6.6. Identification of Employees. The company name and name of employee shall be displayed on each of the Contractor's employees’ shirts in a manner and size that is clearly visible. GSFC will provide identification badges for each Contractor employee. GSFC badges shall be worn by Contractor’s employees at all times.

1.6.7. Property Loss. The Contractor shall submit to the Contracting Officer’s

Representative (COR) a full report of lost or stolen Government property and equipment assigned to Contractor employees within 3 calendar days of any new missing property. The Contractor shall report any and all damage to Government property to the Protective Services Division, Code 240, and to the COR within 1 hour of occurrence. The Contractor shall notify and file a report with the GSFC Protective

Services Division as soon as possible and no later than 24 hours after discovery of the occurrence.

1.6.8. Access. The Contractor shall be responsible to obtain authorized access from the

Protective Services Division to buildings and facilities and to arrange for these to be opened and closed to accomplish work under this contract.

1.6.9. Visitor Badges. Unescorted visitor badges for U.S. citizens and Legal Permanent

Residents (LPR’s) may be requested in the eMOD system for temporary access to center from 1-29 calendar days. A valid form of ID will need to be provided for access to the center. Groups of more than 12 people accessing center for the same event must be requested through the Special Events Coordinator on extension 6-

6873. Requests put in for more than 12 people in the eMOD system will be rejected.

Foreign nationals may not be inputted through the eMOD system and must be entered into IdMAX.

Escort-Only badges are available to last minute U.S. citizen and LPR visitors and do not need to be requested through eMOD. A GSFC employee with a PIV badge must take responsibility for the visitor and accompany them at all times while on center.

Individuals with Escort-Only badges found without their escorts may have their visit terminated immediately and escorts may face repercussions.

1.6.10. Keys. Keys for Government furnished spaces may be issued to a limited number of

Contractor personnel.

1.7. Technical Reference Library.

The Facilities Management Division (FMD)maintains a Technical Reference Library (TRL).

The Contractor shall provide to the TRL, through the COR, all new equipment O&M manuals relevant to this contract throughout the entire contract period.

1.8. Configuration Control.

Many of the systems at GSFC are under configuration control. Therefore, the Contractor shall submit in writing to the COR all requests for configuration changes and obtain written

Government approval from the COR prior to making configuration changes to any existing system.

1.9. Environmental Protection.

1.9.1. Compliance. The Contractor shall conduct all operations in compliance with GSFC as well as with Federal, Maryland, and local environmental regulations. The

Contractor shall comply with the most current version of all applicable environmental permits and with GSFC implementation plans and procedures. Plans and procedures include but are not limited to:

GPD 8500.1C, Environmental Policy and Program Management

GPR 8500.1B, Environmental Planning and Impact Assessment

GPR 8500.3F, Waste Management

GPR 8500.4D, Air Quality Management Program

GPR 8500.5C, Water Management

250-WI-8500.0.7 Visual Observation of Emissions

GPR 4100.2 Hazardous Material Data Management

GPR 8500.8 Site Investigation and Remediation

200-PG-8500.1.3 Animal Management

200-PG-8500.5.1 Groundwater Monitoring and Production Well Maintenance

GSFC Integrated Contingency Plan (ICP)

The GSFC-Greenbelt Stormwater Pollution Prevention Plan (SWPPP)

NPR 8530.1A, Affirmative Procurement Program and Plan for Environmentally

Preferable Products (REVALIDATED 4/3/09 with Change 3)

All environmental protection and compliance matters shall be coordinated with the

COR and the Medical and Environmental Management Division (MEMD), Code 250, of GSFC. The Contractor shall immediately report all spills of hazardous materials, or any unpermitted release to the environment to 911 (or 301-286-9111 from a non-GSFC or cellular phone) or by radioing the Facility Operations Center (FOC) https://gs279gdmsias.gsfc.nasa.gov/GDMSv2/anonymousDownload.htm?docId=2509 https://gs279gdmsias.gsfc.nasa.gov/GDMSv2/anonymousDownload.htm?docId=2521 https://gs279gdmsias.gsfc.nasa.gov/GDMSv2/anonymousDownload.htm?docId=2523 https://gs279gdmsias.gsfc.nasa.gov/GDMSv2/anonymousDownload.htm?docId=2524 https://gs279gdmsias.gsfc.nasa.gov/GDMSv2/downloadFile.htm?docId=23434 http://nodis3.gsfc.nasa.gov/displayDir.cfm?t=NPR&c=8530&s=1A from a GSFC-issued radio. The Contractor shall notify MEMD of any non-routine process that results in a discharge to the sanitary sewer or storm sewer system before starting work. The Contractor shall comply with the instructions of the appropriate GSFC Safety Officer and the GSFC MEMD with respect to avoidance of conditions which create a nuisance or which may be hazardous to the health and safety of on-site personnel or the public. The Contractor shall observe and adhere to all requirements for handling and storage of combustibles, flammable and hazardous supplies, materials, waste, and trash. Select Contractor staff shall obtain on-site training associated with the GSFC Integrated Contingency Plan (ICP), the

Stormwater Pollution Prevention Plan (SWPPP), and Hazardous Waste

Management.

1.9.2. Waste Management and Recycling. The Contractor shall manage all wastes in accordance with the latest version of GPR 8500.3, Waste Management. The

Contractor shall maximize the recycling of materials. The Contractor shall manage hazardous waste, universal waste, and lead acid batteries generated at GSFC in accordance with the latest version of GPR 8500.3, Waste Management. Hazardous and universal wastes are disposed of by Code 250. Code 250 provides labeled containers and designates an accumulation area. Used fluorescent bulbs shall be placed in labeled universal waste containers provided by Code 250. The Contractor shall contact Code 250 when containers are full for proper disposal.

The Contractor shall follow the latest version of NPR 8530.1, Sustainable

Acquisition, as required by contract clause 52.223-10 “Waste Reduction Program” to maintain a waste reduction program. The Contractor shall provide an annual Waste

Reduction and Recycling Accomplishments Report by November 30th detailing its waste reduction accomplishments and its recycling accomplishments for the previous fiscal year, per contract clause 52.223-2 “Affirmative Procurement of

Biobased Products Under Service and Construction Contracts” and 52.223-9.

“Estimate of percentage of Recovered Material Content for EPA-Designated items”.

The Contractor shall maintain a chemical inventory, including types, location, and quantities stored and used per year. The Contractor shall assign an administrator to coordinate with the MEMD, Code 250, to input the data into the GSFC Hazardous

Material Management System (HMMS).

https://gs279gdmsias.gsfc.nasa.gov/GDMSv2/anonymousDownload.htm?docId=2523 http://nodis3.gsfc.nasa.gov/displayDir.cfm?t=NPR&c=8530&s=1A

1.10. Safety.

The Contractor shall conduct all work in a safe manner in accordance with the Contractor’s approved S&H Plan and shall comply with all GSFC and Occupational Safety Health Act

(OSHA) requirements. The Contractor shall provide training and Personal Protective

Equipment (PPE) for required personnel. For more details on safety and health, see section

2.2.2 of this document.

1.11. Warranty Program.

1.11.1. General: The Contractor shall support and enforce all warranties. The program includes all warranties for facilities, structures, utilities, construction, and equipment that have been transferred to the property accounts of The Government, regardless of the source of the warranty. Data regarding the warranty program shall be maintained in the Computerized Maintenance Management System (CMMS).

The Contractor is responsible for updating the CMMS promptly to reflect all warranties associated with newly installed equipment, including any warranties associated with the installation of replacement parts in existing equipment.

The Contractor shall perform all maintenance that is necessary for the warranties to remain in effect.

1.11.2. Warranted Equipment: The Contractor shall be knowledgeable of the equipment, parts, and components that are covered by warranty and the duration of such warranties. Equipment, components, and parts, other than those installed under the contract, shall not be removed or replaced, or deficiencies corrected while still under warranty of the manufacturer or the installer without prior approval of the

CO and COR.

1.11.3. Trouble Calls on warranted equipment: The Contractor shall provide initial response to all Trouble Calls (TC) on warranted equipment. If investigation reveals a suspected defect covered by the warranty, the Contractor shall inform the COR within 3 calendar days of receiving the TC. All defects in materials or workmanship, defective parts, or improper installation and adjustments found by the Contractor shall be reported to the COR so that necessary action may be taken. As approved by the COR, the Contractor shall make initial calls to the provider of the warranty.

1.12. Installation-Accountable Government Property, Materials and Services.

In accordance with The Government property clauses in this contract and the following paragraphs, The Government will furnish or make available to the Contractor certain

Government-owned facilities, equipment, material, and utilities for use in connection with this contract.

1.12.1. Installation Services and Facilities. The Government will furnish or make available to the Contractor adequate facilities to perform all necessary functions within the scope of the contract. Facilities currently provided are listed in Appendix 4.

The Contractor shall obtain written approval from the CO prior to making any modifications or alterations to the facilities. At the completion of the contract, all facilities shall be returned to The Government in the same condition as received or modified through the period of performance of the contract, except for reasonable wear and tear.

1.12.2. Installation-Accountable Government Materials (IAGM). A significant amount of

IAGM will be furnished to the Contractor on a “one-time” and “as is” basis (see

Appendix 5).

1.12.3. Installation-Accountable Government Property (IAGP). The Government will make available to the Contractor the IAGP described below. The property is classified as either General Purpose or Special equipment. Title to General Purpose and Special equipment will remain with The Government. Government-replaced equipment is subject to funding approval; therefore, specific replacement schedules are not available.

1.12.3.1. General Purpose Equipment. Equipment that is commercially available and has historically been provided to the Contractor in performance of this contract is listed in Appendix 6 of this contract. Appendix 6 contains both controlled equipment and non-controlled equipment. This equipment will be made available to the Contractor in an "as is" condition for its use in accomplishing work under this contract. Use of this equipment for work not directly associated with this contract is strictly prohibited. The Contractor shall be fully responsible for maintenance and upkeep of the equipment. The failure of any of this equipment to perform shall not excuse the Contractor for work required under this contract. The

Contractor shall be responsible for replacing this equipment.

1.12.3.2. Special Test Equipment. Equipment considered unique to this effort and essentially permanent in duration is listed in Appendix 6 of this contract.

The responsibility to control, provide maintenance, replace, or otherwise modify the inventory of mobile Special Equipment and Special Test

Computer Equipment lies with The Government.

1.12.3.3. Machine Shop, Tools and Metal Shop Equipment, Heavy Equipment. The various machine tools and equipment including, but not limited to, carpentry shop, metal shop, machine and electrical shop, plumbing shop equipment, and heavy equipment will be provided to the Contractor for its use. This equipment will be made available to the Contractor in an “as is” condition for use in accomplishing the work required by this contract. Use of this equipment for work not directly associated with this contract is strictly prohibited. The Contractor shall provide maintenance and upkeep of the equipment. The failure of any of this equipment to perform will not excuse the Contractor for work required under this contract. Appendix 6 contains a list of all Machine Tools and Metal Shop Equipment. The

Contractor is not responsible for replacing this equipment.

1.12.4. Government Fueling Services. The Government will furnish the Contractor fuel

(unleaded gas, diesel, and electricity) from the GSFC Logistics and Transportation

Management Branch, Code 270, for Contractor-provided and Government-provided vehicles that are operated in conjunction with this contract.

1.12.4.1. Fuel Management Plan. The Government has unique keys for disbursement of fuel for vehicles and equipment. Keys are assigned a specific ID number that corresponds to a unique vehicle or miscellaneous equipment. The Contractor is responsible for the safeguarding of the fuel keys and for the assignment of keys to a designated Contractor management staff for control and assignment to personnel when fueling vehicles or equipment is required. The Contractor will create a fuel receipt, to be filled out by employees when fuel is dispensed, which contains the following information: date of the fueling, vehicle ID #, mileage, and gallons dispensed. The employee will sign the receipt and return it with the unique fuel key to the Contractor’s designated management staff for key control and recording on a Vehicle Fuel Log

(VFL). The Contractor will maintain the VFL and provide an updated copy to the designated government representative for reconciliation no later than the 5th day of every month. The Government representative will receive a fuel report from the Government supply department and utilize this report in conjunction with the Contractor provided VFL to reconcile and audit all fuel disbursements recorded for the month.

1.12.5. Availability of Utilities. The Government will furnish the following utility services to perform the work under this contract: electricity, steam, natural gas, water, sanitary sewer, storm drain, and local communications on-site. Utilities specified above will be furnished at no cost to the Contractor. The Contractor shall comply with regulatory and energy requirements as listed and described in this contract. NASA will provide utilities to the Contractor, as needed in support of this contract. The

Contractor shall conserve water, energy, and all other utilities at all times during the performance of work related to this SOW. The Contractor shall provide input to the

Government when conservation of resources can be improved.

1.12.6. Installation-Accountable Government Emergency Services. The Contractor shall report all emergencies by dialing 911 on Government telephones for ambulance, fire, safety, security, or environmental incidents or (301)286-9111 on cellular phones. The Protective Services Division may be reached directly at (301)286-

7211. The GSFC Health Unit is located in Building 97, and the phone number is

(301)286-6666. It is open Monday through Friday, between 7:00 AM and 3:30 PM.

The GSFC Health Unit may only be used for emergencies.

1.12.7. Installation-Accountable Government Radios and Radio System. GSFC operates and maintains a central multi-channel Ultra High Frequency (UHF) radio system for all employees and contractors who need to use the system. This includes FOMS, Construction Management, Safety, Protective Services, Facilities Management

Division Customer Service, and Logistics.

1.12.7.1. General. The Contractor shall not utilize any other radio communication devices in managing the work under this contract. The Contractor shall return to the Government any used Government owned radios that become obsolete or can no longer economically be repaired or maintained.

If the Contractor determines the radio equipment turned in is still necessary to accomplish the work, the Contractor shall request (in-writing) the necessary radio and ancillary equipment to the COR for approval.

1.12.7.2. Facilities Operations Console (FOC) Master Station. The FOC located in

Building 31 is managed by FOMS contractor and has the master station.

The Contractor shall monitor all channels. The FOC shall perform a daily radio check with key users and shall serve as the system monitor to turn in trouble calls (TC) to the radio system maintenance contractor, when needed.

1.12.7.3. Desktop Station. The work reception desk has a desktop station and the

Contractor will be provided with hand-held radios for use in managing the work under this contract. These radios will be controlled and maintained, as required by The Government.

1.13. Licensing/Certification/Training.

1.13.1. Licensing/Certification. All licenses and certificates shall be kept current throughout the contract period. The Contractor shall ensure employees are trained as appropriate in environmental compliance, hazardous materials and hazardous waste management, ozone-depleting substances, non-exempt substitute refrigerants, combustion training, asbestos O&M activities (16 hour class) and asbestos awareness training (2 hour class) for employees who may have contact with asbestos, safety, and emergency response, as well as other areas relevant to the work in accordance with applicable laws.

1.13.2. Worker Qualifications. The degree of skills of each individual shall be commensurate with that required for the work they perform. All apprentices and trainees shall be supervised and shall have all work inspected by the applicable lead mechanic, technician, or engineer for their particular field. This requirement applies to all crafts. The Contractor shall continuously maintain an adequate qualified staff with suitable management, professional, trade, and administrative expertise to ensure that work is performed, scheduled, and completed in accordance with the contract.

The Contractor’s training records, kept on-site, shall document thorough, accurate, and complete education levels, certifications, licenses, and any other supplementary training programs or courses that demonstrate their staff’s qualifications. All personnel shall accomplish the requirements of this contract in a professional and customer-oriented manner which includes understanding the customer’s needs, having the ability to meet those needs, and showing a commitment by every member of the Contractor’s organization to be responsive, flexible, and provide their best expertise.

The Contractor shall provide a list to the CO and COR of the names and titles of all maintenance personnel including the responsible supervisory persons authorized to act for the Contractor within 14 calendar days after award. The list shall be updated and provided to the CO and COR within 2 calendar days whenever changes occur.

The Contractor shall remove from the site any individual whose behavior is deemed by the CO or the COR to be contrary to the public interest or inconsistent with the best interests of The Government.

1.13.3. Training. The Contractor shall develop and implement a training program to accomplish specialized and site-specific training and development of its employees to ensure that worker skills, qualifications, certifications, and experience are commensurate with the employees’ work assignment, work place risk, and consistent with aerospace/industry standards and NASA requirements. The

Contractor shall have and maintain a system to track the training requirements and status. The Contractor shall provide all necessary training set forth by OSHA and/or

NASA standards prior to work being performed. The Contractor shall maintain all training records and provide these to any Government inspector or auditor when requested. All training shall remain current and up-to-date as required by OSHA and NASA standards and as set forth in 2.2.2.

1.13.4. Predictive Testing and Inspection (PT&I). The Contractor shall have onsite, vibration analysis capability at or exceeding level 3 per the vibration Institutes of

America requirements. The Contractor shall have personnel experienced in all phases of PT&I, including but not limited to, Vibration Analysis, Motor Circuit

Evaluator (MCE), Ultrasonic and Ultrasound Testing and Inspection, and Balancing and Alignment of Rotational Equipment.

1.13.5. Personnel Certification Plan. Many of the elements in this contract require work on systems that are critical to the success of GSFC’s Center’s mission and are potentially hazardous. Therefore, the Contractor shall have a personnel certification plan that establishes the Contractor’s certification requirements for personnel working in these situations. The plan shall also indicate what controls are in place to assure only qualified personnel shall be used on critical work elements. This plan shall be submitted to both the CO and COTR sixty (60) calendar days after contract award and updated and re-submitted annually thereafter.

1.14. Executive Orders on Sustainability in the Federal Government.

The Contractor shall support GSFC to meet the goals of EO 13693 Planning for Federal

Sustainability in the Next Decade, and the Energy Policy Act of 2005. The goals are to reduce energy usage; measure, report, and reduce greenhouse gas emissions from direct and indirect activities; conserve and protect water resources through efficiency, reuse, and storm water management; eliminate waste, recycle, and prevent pollution; leverage acquisitions to foster markets for sustainable technologies and environmentally preferable materials, products, and services; and to maintain and operate high-performance sustainable buildings (following the Guiding Principles for Federal Leadership in High

Performance and Sustainable Buildings) in sustainable locations. The Contractor shall comply with EO 13693 during day-to-day operations, when purchasing materials and equipment, and while completing Preventive Maintenance (PM) and repairs.

2 PART 2 – BASELINE (CORE) CONTRACT REQUIREMENTS

The work in this Section includes, but is not limited to: (1) the O&M and repair of facilities and equipment at GSFC; (2) accomplishing recurring services (such as PM and PT&I) that involve routine, periodic maintenance and incidental repair requirements associated with facilities, utility systems, and dynamic equipment for which no specific operators are assigned; (3) operations that require the continuous presence of qualified person(s) during a specified time period, including tours to mechanical and electrical rooms to ensure equipment is operating properly; (4) planning, projects and service work; and (5) documentation and reporting requirements as stated in further

Sections.

This baseline set of requirements shall be implemented on all assets and equipment listed in

Appendix 8 (Appendix 8 also indicates a plus/minus number of pieces of equipment for each equipment type). As GSFC constructs new buildings, deconstructs old buildings, or modifies the use of spaces, the list of assets will change accordingly. NASA is operating under the policy known as

“Freeze the Footprint” which requires GSFC to deconstruct an equal or greater building square footage than proposed new. In general this means that GSFC will not grow in overall facility infrastructure. The Contractor shall perform baseline work on additional assets and equipment that are within the +/- range given in Appendix 8 (Baseline Equipment by Type), without the need for a task order (TO.)

2.1 Program Management

2.1.1 O&M Program Management Reviews. The Contractor shall participate in monthly and semi-annual O&M Program Management reviews at GSFC. These reviews shall cover all aspects of GSFC operations, including accomplishments, problems, corrective actions and other details required to provide an overview of the entire

GSFC operation. Progress reviews will be scheduled and chaired by the COR and held monthly, or as directed, and shall be attended by the Contractor’s managers and supervisors.

2.1.2 Industrial Relations. The Contractor shall apprise the GSFC Industrial Relations

Officer, Code 210, of its industrial relations activities. The Contractor shall apprise the CO and COR of any impending union contract negotiations and their potential programmatic impacts. These include, but are not limited to, providing contingency plans approved by the Contractor’s corporate management that would ensure meeting the requirements of the contract during periods of labor unrest or extraordinary or emergency situations or operations.

2.1.3 FMD Committees. FMD has established committees to improve facilities and infrastructure, as well as to resolve engineering issues at GSFC. The committees currently include the Energy Efficiency Committee, Reliability Centered

Maintenance (RCM) Committee, and the MAXIMO® Configuration Control Board.

Contractor personnel shall attend and participate in these committees to ensure input from the maintenance and operations organization is appropriately considered in developing FMD Division and Branch approaches to solve problems.

Time commitments on these committees can vary depending upon number and activity. As an example, the MAXIMO® and RCM teams meet biweekly and there are staff meetings weekly at the branch or division levels. There are approximately

15 meetings a month (subject to vary) to support various committees. A list of these meetings is provided in the table below:

Meeting Frequency Chairperson FOMS attendees

Central Plant Projects Weekly Government Plant Supervisor

Construction of Facilities (CoF) scope & prioritization

Annually – includes 3-4 meetings

Government Planners

Electrical Staff Quarterly Government Electrical shop lead and

Electrical Planner

Energy Efficiency Committee Monthly Government Planners

Facilities Review Committee (FRC) As needed Government Planners

Hot & Cold Calls Monthly Government HVAC/R shop Lead and

HVAC/R planners.

Lifting Device Committee Quarterly Government Assistant Project Manager and Safety Officer

MAXIMO® Configuration Control

Board Monthly Government Planners & PM scheduler

Monthly Status Monthly Contractor All managers & leads.

Meeting Frequency Chairperson FOMS attendees

Multi-Year (MY) project scope & prioritization

Annually – includes 3-4 meetings

Government Planners

Planning Staff Meeting Weekly Government Planners

Project Operational Readiness

Review (ORRs) As needed Government Shop Leads

Project Status Bi-weekly Government Planners & Scheduler

Safety Steering Committee Bi-weekly Government Assistant Project Manager, Safety Officer, shop leads

Shark Tank for Class III Projects

Annually – includes 3-4 meetings

Government Planners

Reliability Centered Maintenance monthly Government RCM tech

2.1.4 Formulation Activities and Program Reviews. The Contractor Institutional

Planners shall participate in and support, as requested by the COR, project planning and formulation activities as well as management operations meetings which include, but are not limited to, the monthly GSFC FRC meetings and other engineering, environmental, and program reviews as shown in the table in Section

2.1.3. This may include, but is not limited to, presentations on the Contractor’s implementation status, impact on the program due to proposed requirement changes or budget and funding conditions, or any other aspect of the program for which the Contractor is responsible.

2.2 Operations and Maintenance Program Implementation

2.2.1 Program Implementation. The Contractor shall be responsible for all planning and scheduling associated with the overall institutional program.

The Contractor shall:

a. Plan and schedule all work to ensure all material, labor, and equipment are available to complete work requirements within the specified time limits and within the prescribed quality standards.

b. Plan and execute work in a manner that does not interfere with the normal occurrence of NASA and tenant business and missions, or with the timely and cost efficient completion of all other ongoing and future institutional efforts.

c. Include in its planning and scheduling the major milestones for any assigned activity. The overall planning and scheduling process shall furnish accurate overall information which provides the Government sufficient insight into the Contractor’s ability to analyze, mitigate, and control scheduling risks to maintain flexibility and maximize the performance of contract requirements while optimizing the use of available resources.

d. Make the work schedule available electronically and accessible by the Government at any time.

e. Schedule staff to accommodate necessary weekend or off-shift work and avoid over-time pay for increased hours.

f. Provide status information on all Task Orders on an ongoing basis in Maximo. This status shall include, but is not limited to, task order title, planned budget, actual budget, funding type (CM&O, multi-year, ROI, end-of-year, customer funded), work order number, task order number, projected start date of repair/replacement, projected end date of repair/replacement, current status, and status description. The status description shall include any issues that are or may cause problems for scope, cost, or schedule.

2.2.2 Safety and Health. All contractor personnel shall be technically, physically, medically, and emotionally qualified to perform the duties they are assigned to.

For hazardous operations, the Contractor shall:

a. Define hazard areas and exclusion zones that protect participating and non-participating personnel in the event of a mishap.

b. Establish and implement personnel limits in areas where hazardous operations occur.

c. Control access into these areas during the conduct of hazardous operations and ensure that only active essential personnel are in these areas during hazardous operations.

d. Report lost time accidents and reportable incident rates on a monthly basis to the CO. A lost time accident is an event which causes one or more days off work (consecutive or not) after, but not including, the day of an occupational injury. The Recordable Incident Rate (RIR) is the result of adding all nonfatal recordable injuries occurred in a 12-month period, multiply that by 200,000, and then divide that by the total number of hours worked in that 12-month period.

2.2.3 Emergency Procedures. The Contractor shall ensure that its employees know how to report any on-center accident, fire, toxic chemical, hazardous material, electrical, security, flooding, or police emergency.

2.2.4 Safety Equipment. The Contractor shall provide all safety equipment necessary to meet the requirements of the contract. All safety equipment shall meet all current

OSHA and NASA requirements. Equipment shall be calibrated as recommended by the manufacturer and inspected before each use by trained employees. These safety requirements are specific to the various types of equipment utilized during the inspection, assembly, and checkout of hazardous systems. If respirators are required or used on a voluntary basis, contract personnel would be subject to compliance with the latest version of GPR 1820.2 Respiratory Protection.

Equipment covered under these requirements includes, but is not limited to, work platforms, trailers, basket trucks, cranes, slings, pressure vessels and hoses, boilers, transformers, switchgear, chillers, generators, and meters.

2.2.5 Recertification. All operators of overhead lifting devices and mobile cranes shall have a Crane Operator’s License issued by the GSFC Lifting Device Program

(LDE). All such equipment utilized in support of hazardous systems or operations shall be certified (mechanical test, electrical calibration, etc.) and tagged with certification data and date through the GSFC Recertification Program. All rigging equipment shall comply with the latest version of NASA Standard 8719.9A, Lifting

Standard.

The Contractor shall:

a. Ensure this equipment is in good working order and that all calibrations and certifications are current.

b. Submit a completed permit (GSFC form #23-8) for all rented or leased lifting devices to the Lifting Manager, Code 360, for approval prior to use.

c. Develop and implement a plan for the periodic calibration and certification of all applicable equipment used in support of hazardous systems or operations. This plan shall be submitted as part of the S&H Plan.

2.2.6 Inspections. The Contractor’s workspace may be inspected periodically for OSHA and NASA compliance by the Government. Abatement of violations will be the responsibility of the Contractor and shall be corrected within five working days of the Government’s notification. The Contractor shall provide an escort to applicable

NASA GSFC organizations and an OSHA inspector.

2.2.7 Accidents and Near Misses. The Contractor shall:

a. Report any incidents of exposure or possible exposure to any hazardous substance and all accidents resulting in death, trauma, occupational disease, bodily injury, or environmental damage to the COR, Code 200 Safety Manager, and the GSFC Industrial Safety Officer within 1 hour of their occurrence during core working hours, or within 4 hours of their occurrence during non-core working hours.

b. Conduct an internal mishap investigation when deemed appropriate and report findings to the COR within five working days of the accident.

c. Provide support to mishap boards or investigations when requested by the Government.

d. Complete a NASA mishap report (NASA Form 1627A) in accordance with the latest version of NPR 8621.1C, NASA Procedural Requirements for Mishap and Close Call Reporting, Investigating, and Recordkeeping.

2.2.8 Damage. The Contractor shall submit to the COR a full report of damage to

Government property, equipment, or the on-site environment by its employees to the COR, Code 200 Safety Manager, and the GSFC Industrial Safety Officer within 24 hours of the occurrence. At a minimum, the report will include a description of the damage and how it came to be, as well as the Contractor’s plan and schedule to redress it

2.2.9 Safety, Health, and Accident Prevention. A pre-work conference between the

C…