SOW_FY19-FY23_BASE_TASK_-_7-30-2018.pdf

NASA Glenn Education Support Services 3 (ESS3) 1 Table of Contents 2

A. INTRODUCTION 3

B. BACKGROUND 3

C. GENERAL REQUIREMENTS 3 - 4

D. CONTRACTOR’S EVALUATION 4

E. GOVERNMENT FURNISHED PROPERTY (GFP) & SERVICES 4

F. GENERAL INSTRUCTIONS 5

1.0 CLIN I – PROGRAM MANAGEMENT OFFICE (PMO) 5

1.01 Contract Administration and Business Management 5 - 6

1.02 General Administrative Requirements 6 - 8

2.0 CLIN II – BASE SERVICES 8

2.01 Project Formulation, Planning, Coordination, & Control 8 - 9

2.02 Educator Professional Development 9

2.03 Student Opportunities 9 - 10

2.04 Curriculum Development 10

2.05 Staffing – Location, Travel, Transition, and Work Hours 10

2.06 Design, Development, & Maintenance of Internal & External Web Interface 11

2.07 Special Projects 11

2.08 Data Collection 11 - 12

3.0 CLIN III – INDEFINITE DELIVERY INDEFINITE QUANITY TASKS 12

3.01 NASA Internship and Fellowships 12

3.02 Engineering Design Challenge (EDC) Implementation 12 - 13

3.03 Engineering Design Challenge (EDC) Evaluation 14

3.04 Administration of Sub-Awards 14

3.05 Data Collection, Performance Monitoring & Evaluation 14 - 15

Appendix A1 Reports 16 Appendix A2 Reports Table 17 Appendix B Education Project Life Cycle 18 Appendix C Office of Education Organizational Chart 19 Appendix D List of Acronyms 20 Appendix E Terms and Definitions 21 - 24

A. Introduction

The Office of Education (OE) has a requirement for a highly integrated, highly skilled program and project staff to support the administration of a portfolio of STEM activities, evaluations and partnerships. The Baseline Support Task Order defines requirements for baseline support for the Agency and Center programs, projects and activities administered by Glenn Research Center’s (GRC) Office of Education (OE). The Contractor shall provide all management, labor, supervision, material, and equipment to successfully manage all project activities described herein.

This baseline support task order specifies the contractor’s requirement to provide support that encompasses the appropriate skill sets, content knowledge and years of relevant experience to lead and/or support OE’s day-to-day/routine activities. The contractor staff shall have the skills necessary to lead or support the planning and implementation of the Agency and Center—student, teacher and educator, and general public—STEM education programs, projects and activities.

The contractor’s staff shall possess the expertise to lead the development and delivery of evidence based interventions for K-12, out of school time and higher education audiences.

This work includes but is not limited to the development of STEM content modules, challenges, pilot efforts, Educator Professional Development Workshops, and literature reviews to support the design, development, and enhancement of current and new opportunities. The contractor shall also conduct and support the evaluation and assessment of the programs, projects and activities.

B. Background

The GRC OE administers educational programs at the national, regional, and local levels. The baseline OE work is located predominately in the OE at GRC. Performance of this baseline support task will require regular interfacing with OE project managers and team leads. It may require interface with the OE chief, deputy chief, Agency program managers, NASA Glenn scientists and engineers, students, parents, STEM collaborators and stakeholders, and various educational partners i.e., administrators, teachers and educators at all academic levels. For purposes of this procurement, National programs are defined as programs implemented on a scale beyond Glenn Research Center’s regional area of responsibility, and that require close coordination with other NASA Centers, NASA Headquarters, and strategic partners. Regional programs are defined as programs implemented only in GRC’s six-state region that consist of:

Ohio, Illinois, Indiana, Minnesota, Wisconsin and Michigan. Local programs are defined as programs implemented within an approximate radius of fifty miles of GRC.

C. General Requirements The contractor’s staff shall possess the expertise to lead the development and delivery of STEM content modules, Educator Professional Development Workshops, and conduct literature reviews to support the design, development, and enhancement of current and new STEM education programs, projects and activities. The contractor shall also conduct and support the evaluation and assessment of the programs, projects and activities; as well as perform the following duties, but not limited to:

• Recruitment of program participants, mentors and volunteers

• Processing of program participants—including notifications of selection and pairing students with mentors

• Planning and implementation of orientation sessions

• Design, develop and deliver workshop content for students and educators

• Manage workshop logistics

• Develop recommendations for program improvements and implementation strategies

• Assist with project planning, scheduling, and lessons learned

• Data entry into Agency and Center level databases

• Evaluation of programs and projects

• Data collection, review, validation, analysis and report generation

• Provide support for task order sub-awardees

• Provide Technical support to all programs and projects

D. Contractor’s Evaluation The Contractor will be evaluated, at a minimum once per year, by NASA’s Office of

Education at NASA Headquarters, GRC OE, and any stakeholders. The Contractor’s evaluation will include, but not limited to, progress towards deliverables and milestones, quality and innovation of work products, demonstrated use of evidence-based practice, and control of costs and identifications of efficiency in operations.

The Contractor’s support of the NASA projects will be evaluated in accordance with the NASA Education Project Lifecycle (See Appendix B). This lifecycle includes external assessments conducted by NASA selected third party evaluators. These evaluations are conducted using industry standard data collection and analysis methodologies and approaches to conduct credible and objective measurement of the impact of education offerings.

E. Government Furnished Property (GFP) & Services

The Contractor shall provide all management, labor, supervision, material and equipment to successfully manage all contract activities with the exception of items provided as Government Furnished Property and Services. The Government intends to provide the on-site facility space and equipment currently being utilized by incumbent contractors as they become available and as indicated on the Government Furnished Property and Services list.

The space and equipment shall be utilized only for the purposes of this contract. The facilities include: shop area, storage areas, and office space for on-site personnel.

The Contractor shall provide any additional office space necessary to complete the efficient performance of this contract in an off-site location.

The Contractor shall order office supplies and materials through the Government, using the appropriate requisition forms routed through the Government for approval. Supplies not available from the Government shall be purchased by the Contractor with the consent of the Contracting Officer or the Contracting Officer’s Representative and subject to clause 52.244-2 Subcontracts (Cost Reimbursement). Only minimum supplies shall be stocked.

F. General Instructions After contract award, the contractor shall submit a “Management Task Approval” (MTA) form with each deliverable submitted. The form shall be signed by the Contractor’s management confirming the completion of the task(s). The final delivery will not be considered official until the government’s Project Manager has signed the form as an accepted delivery. The government reserves the right to modify the MTA form template.

1.0 CLIN I – PROGRAM MANAGEMENT OFFICE (PMO)

1.01 CONTRACT ADMINISTRATION AND BUSINESS MANAGEMENT

The Contractor shall provide effective and efficient business processes, and administrative and technical program management for effective direction and control of this contract. The Contractor shall provide and use management information systems, which monitor and measure performance, and allow for the planning, scheduling, organizing, controlling, and reporting of all activities required by the Statement of Work and the contract. These systems shall be utilized to ensure accomplishment of program technical and schedule requirements, and cost objectives. At a minimum, the Contractor shall:

a. Develop and implement effective, efficient, and responsive management process and systems.

b. Institute and maintain effective oversight of all contract activities.

c. Ensure effective integration of administrative, business, and technical functions.

d. Develop and implement effective management approaches to identifying, analyzing, tracking, and mitigating contract related risks associated with:

i. Contract transition/phase-in.

ii. Contract administration.

iii. Technical performance.

e. Develop annual staffing plans vs. projected workloads.

f. Develop and implement an effective management approach for estimating, projecting, controlling, and reporting contract costs.

g. Develop and implement an effective management approach for communicating and documenting contract activity.

h. Develop and implement an effective management approach for initially staffing and maintaining contract required staffing.

i. Develop and implement an effective management approach for scheduling, monitoring, and overall contract and task performance.

j. Develop and implement an effective management approach for monitoring Government Furnished Property.

A. Communications The Contractor’s team shall initiate and maintain regular and effective written and oral communications with the CO and COR to discuss a wide range of contract performance issues including, but not limited to: process improvements, risks and related issues, corrective actions, recovery plans, and other details of contract operations (Base and IDIQ). The Contractor shall, at the Government’s request, document in writing the decisions made during these communications.

B. Regulatory Changes Changes in regulations and regulatory requirements may change requirements in tasks.

The Contractor shall work with the NASA CO and COR to adjust for any such changes.

C. Prioritization of Work

Due to scheduling needs, the Contractor may have multiple task orders and/or task order proposal requests under way simultaneously. Under such conditions, the Contractor shall complete all orders within the schedule allowed. The Government reserves the right to divert the Contractor to work on task orders of higher priority. In such cases, time extensions shall be granted, via a modification to the task order, for completion of task orders that have been delayed because of Government actions. The time extension shall be at no added cost to the Government.

1.02 GENERAL ADMINISTRATIVE REQUIREMENTS

A. Staff Training and Certifications

The Statement of Work requires, in all areas of performance, the appropriate level of formal education, experience, certification, current mandatory training, and a detailed knowledge of applicable Federal statues, executive orders, and federal regulations, as well as state and local statues and regulations. In addition, a thorough awareness of all relevant NASA and GRC policies and procedural manuals is required.

B. Safety, Health, and Environmental Regulations The Contractor shall ensure that all personnel, including sub-contracted personnel, comply with all Federal, State, local, NASA and GRC Safety, Health, and Environmental laws, regulations, requirements, policies, and guidelines when staffing and performing tasks.

The Contractor shall also comply with any Safety, Health, and Environmental regulatory reporting and training requirements applicable to this contract. In addition, the contractor shall support NASA Glenn’s Environmental Management System (EMS) efforts by participating and supporting the GRC in achieving and maintaining its ISO Certification.

C. Deliverables The Contractor shall prepare and deliver the following as required below. Monthly Reports shall be submitted on or before 15 calendar days of the subsequent month (unless otherwise specified). Unless otherwise specified in the contract, all reports to the COR and CO shall be submitted as follows: an electronic copy sent via encrypted email.

1. Weekly Progress Report The Contractor shall submit informal progress reports for the individual awarded task orders, and the status of all base effort.

2. Monthly Technical Activity Report The Contractor shall include a summary of technical activity, including significant progress, status of milestones, accomplishments, problems (i.e., major issues, schedule impacts, etc.), and future plans. These reports shall be submitted in electronic form to the COR for review and comment by

NASA.

3. Task Order Status Report

Within 10 working days after the close of the Contractor’s accounting month, the Contractor shall submit a Task Order Status Report for open tasks containing, at a minimum, the following by task:

a. Task name

b. Actions taken during the month.

c. Planned actions.

d. Problems encountered.

e. Summary of tasks completed and pending.

4. Contractor Financial Management Reports The Contractor shall prepare and distribute NASA Form 533M entitled “Monthly Contractor Financial Management Report” and the NASA Form 533Q “Quarterly Contractor Financial Management Report” in accordance with the instructions set forth on the reverse side of the form and in the NASA Handbook “Procedures for Contractor Reporting of Correlated Cost and Performance Data” (NPR 9501.2, Current Revision is Rev E). A Contract Baseline shall be provided within thirty (30) days of the contract effective date. The Contractor shall provide a completed Excel schedule GRC 533 Baseline to the Contracting Officer (CO) and Contracting Officer’s Representative (COR), specifying each required reporting category as budgeted on a month-by-month basis for the duration of the work effort (Optional work efforts shall be separately summarized and Fiscal Years shall be subtotaled).

5. Financial Status Within 60 working days after contract completion, the Contractor shall submit for the contracting officer’s approval a Final Financial Status Report in the same format as a Form 533M. All figures reported are to be the actual and final figures.

6. Innovation Plan Within 60 days of contract award, an approved Innovation Plan shall become a part of the contract. Revised/updated Innovation plans shall be required on an annual basis. The plan shall recommend alternatives to the established procedures and/or organizational support of the contract with the intended impact of reduced costs and/or greater efficiencies in performance of the contract requirements. The plan shall include technical and cost information sufficient to enable the CO to evaluate the feasibility and impacts. The Contractor shall propose changes in other activities that impact performance on its contract, including Government and other Contractor operations, if such changes will optimize cost savings. Innovation Plan review meetings will be held to encourage collaboration with the Contractor, CO and COR to implement any approved innovation approaches. The final approval for any approach lies with the CO.

7. Security Plan Within 60 days of contract award, an approved Security Plan shall be submitted to the CO and COR for approval and it shall become a part of the contract. The Security Plan shall abide by all regulatory policies and plans as identified by NASA and the federal government.

Revised/updated Security plans shall be required on an annual basis. The final approval, or changes, shall be submitted to the CO and COR.

8. Reports and Deliverables Table The table and narrative in Appendix A1 & A2 summarizes technical reports as specified in the Statement of Work.

2.0 CLIN II – BASE SERVICES

2.01 PROJECT FORMULATION, PLANNING, COORDINATION, & CONTROL

A. The Contractor shall conduct reviews of peer-reviewed educational research to identify and recommend new programming and implementation strategies or to optimize the implementation of existing NASA programming.

B. The Contractor shall benchmark existing public and/or private efforts at the local, regional, and/or national levels to identify and recommend best practices for program implementation.

C. The Contractor shall conduct discussions with potential customers and external audiences to identify needs, gaps in service, and opportunities to scale successful efforts and recommend programming aligned with customer feedback.

D. The Contractor shall support the development of project planning documents and strategies that align with Center and Agency policies and procedures.

E. The Contractor shall ensure compliance with GRC EO Business processes for project design, development, implementation, evaluation and close-out.

F. The Contractor shall review projects for fidelity of design principles, implementation and evaluation strategies, and recommend areas of improvement.

G. The Contractor shall develop recommendations for the recruitment and retention of participants in NASA programming; especially female students and students who are from populations that are underrepresented and underserved in STEM fields and careers.

H. The contractor shall identify and develop relationships with local, regional and national partnerships, in particular with organizations that have a successful track record of reaching students in under resourced communities or from underrepresented or underserved populations.

I. The contractor shall use direct recruitment methods, technology and social media to raise the awareness of NASA programs and opportunities with target audiences.

J. The Contractor shall develop briefing documents, presentations, issue papers, summary papers, and support documentation to support stakeholder meetings and discussions.

K. The Contractor shall periodically review implemented projects and training for compliance with all Center, Agency, and OE policies, procedures, and business processes and align projects and training as necessary.

2.02 EDUCATOR PROFESSIONAL DEVELOPMENT

A. The Contractor shall design and deliver long and short duration workshops, in-service presentations and training opportunities to support educators in the use of NASA Education resources through direct, in person support, scaffolding, mentoring, presentations on-site, off-site, and through web, video and collaborative technology.

B. The Contractor shall support educators in the customization of NASA Education resources to align with the needs of students and public audiences.

C. The Contractor shall support the alignment of NASA Education resources with national, state or district level education standards.

D. The Contractor shall support the alignment of NASA Education offerings with existing local, state or national STEM reform movements to address student achievement gains.

E. The Contractor shall implement strategies to recruit educators into NASA Education offerings.

2.03 STUDENT OPPORTUNITIES

A. The Contractor shall design and deliver opportunities that will engage students in NASA Education content on-site at NASA facilities, and through web based and collaborative technology.

B. The Contractor shall design and deliver opportunities that will engage students in NASA Education content off-site in classrooms, museums, science centers and informal settings, and through web video and collaborative technology.

C. The Contractor shall design and deliver opportunities that will allow students to interact with NASA subject matter experts or use NASA mission data in formal and informal education settings.

D. The Contractor shall design and deliver student orientations and mentor training as needed.

E. The Contractor shall implement strategies to recruit participants into student opportunities - in particular students who are traditionally underrepresented in STEM fields or underserved by federal programming.

F. The Contractor shall coordinate the pairing of participants with NASA subject matter experts and mentors to support shadowing and internship opportunities for on-site Student Programs and activities.

G. The Contractor shall coordinate the pairing of participants with NASA subject matter experts and tutors to support classroom projects, tutoring opportunities, local and national STEM initiatives for off-site Student Programs and activities.

H. The Contractor shall track participant data as specified by NASA such as: registration information, demographic data, session attendance, re-enrollment, and future course selection The Contractor shall adhere to NASA business policies in the review of student applications and make recommendations to project management on program participation for internship, scholarship, shadowing, onsite, offsite and special education events where audience size is a limiting factor or opportunities are awarded competitively.

2.04 CURRICULUM DEVELOPMENT

A. The Contractor shall design and develop standard based, inquiry based, age appropriate lessons plans, design challenges, curriculum support materials, classroom demonstrations and educator guides for implementation in formal and informal settings that use the NASA mission as a context for student engagement and learning.

B. The Contractor shall adhere to NASA curriculum development guidelines including beta testing and the use of focus groups to optimize content prior to release.

C. The contractor shall periodically conduct beta testing and analysis of current curriculum offerings with focus groups from target audiences and develop recommendations to enhance offerings.

2.05 STAFFING - LOCATION, TRAVEL, TRANSITION, AND WORK HOURS

A. The Contractor shall provide support staff at the NASA Glenn Research Center where programs and projects are administered. The Contractor may also provide support at other locations where placement of staff may lead to efficient performance of the contract, such as: a corporate office, in the vicinity of NASA Headquarters, and at or in the vicinity of other NASA Field Centers. The Government may require Contractor services to other organizations within the NASA Office of Education, or other NASA or Federal STEM installations. The Contractor shall be able to support such services, including those which require extended travel or permanent employment in the specified location. In general, the services will pertain to projects and programs administered through the NASA Glenn Research Center. Travel to NASA Headquarters, NASA Field Centers, implementation sites, and NASA partner sites shall be required. Whenever possible, travel will be limited by collaborative technology.

B. The Contractor shall work with incumbent contractor staff to ensure seamless transitions as programs and tasks are integrated. No later than 30 calendar days from the commencement of the phase-in, the Contractor shall ensure that the initial staff is fully qualified and possesses any necessary certifications required for successful performance of the contract. For staff integrated into the contract at later dates, the Contractor shall ensure that the hired staff is fully qualified and possesses any necessary certifications within 30 calendar days of the transition date. The Contractor shall include this information as part of its Monthly Status Reports.

C. The Contractor shall provide all required services during Glenn Research Center’s normal business hours of Monday through Friday with exception of Federal holidays.

The Contractor shall provide required services which accommodate educational programs occurring during non-normal business hours (i.e. student competitions, community events, special exhibits) as specified in the issued tasks. These activities typically require some weekend and holiday hours. Flexible work schedules shall be utilized to avoid the use of overtime.

2.06 DESIGN, DEVELOPMENT, AND MAINTENANCE OF INTERNAL AND

EXTERNAL WEB INTERFACES

A. The Contractor shall design and develop web pages, databases, virtual environments, and educational simulations to engage students, educators and the public in NASA education content that aligns with NASA.gov content and management requirements.

B. The Contractor shall work with existing NASA education and public affairs staff to update or modify existing content on the nasa.gov portal.

C. The Contractor shall be responsible for the development and maintenance of databases and web applications to support data collection, demographic data, longitudinal tracking of participant information, project registration, and project operations that align with NASA GRC information technology requirements. The contractor shall comply with NASA Technical standards and ensure interoperability and security with other NASA systems.

2.07 SPECIAL PROJECTS

A. The Contractor shall support Agency and Center Special Projects including management of student competitions, special recruitment events (i.e. national conferences, regional and local events), community outreach events, and outreach to museums and science centers.

2.8 DATA COLLECTION

On an annual basis NASA collects data in the following ways:

A. Office of Education Performance Measurement (OEPM) The contractor shall:

1. Ensure that each NASA Project data is entered into OEPM after completion of each session in alignment with establish Agency business processes.

2. Verify the accuracy of reports submitted by third parties, business partners, grantees and customers.

3. With NASA approval, implement projects or take necessary actions to enhance and expand project based on evaluation results.

B. Tracking of Participants The contractor shall work with NASA to develop processes and mechanisms to track participants in accordance with Agency and the Office of Management and Budget (OMB) policies and guidelines. The contractor shall:

1. Describe an approach to implementing the projects. As part of this description, address the approach to smoothly transitioning the current undergraduate students into the proposed project plans and also address the commencement of other significant aspects of the approach.

2. Describe an approach to public engagement and promotion and include details on specific opportunities and mechanisms to collaborate and partner, if any, with organizations that will be leveraged to ensure a diverse balance of scholar participants.

3. Outline a plan to work with project management in addressing internal and external evaluations and reviews.

4. Outline an approach to continuous improvement that documents outcomes and demonstrates progress toward achieving the objectives of their proposed education activities.

3.0 CLIN III - INDEFINITE DELIVERY INDEFINITE QUANTITY

(IDIQ) TASKS

A. The Contractor shall provide all management, labor, supervision, material, and equipment to successfully manage all contract activities with the exception of items provided as Government Furnished Property (GFP) and Services (discussed in subsequent section).

All work performed under the contract will be issued by individual task orders in accordance with Federal Acquisition Regulation Clause 52.216-18 entitled ‘Ordering’.

The type of work to be included in individual task orders is outlined below, but not limited to. A description of the type of IDIQ tasks are issued in the form of “Sample Tasks”. Three (3) sample tasks and one (1) Scenario will be attached as separate documents.

3.01 NASA Internships and Fellowships

A. Support the identification, placement and selection of interns, scholars and fellows, in order to support near-term workforce outcomes through career development experiences

B. Implement a process for providing stipend payments to the NIFS participants

C. Utilize contractor provided or NASA owned application systems to identify mentor opportunities, receive program applications, select participants and secure necessary access to NASA facilities, badges, and IT assets.

D. Review program applications for compliance with requirements, including but not limited to GPA, school enrollment, availability during opportunities

E. Lead program orientations that inform students about Center policy, IT access, codes of conduct and expectations.

F. Enhance student onsite experiences through structured tours, speakers, workshops, career exploration events and culminating experiences.

G. Monitor student progress against project expectations and resolve conduct or performance challenges in coordination with NASA

H. Implement a process for providing stipend payments to student and faculty participants I. As requested secure housing for program participants J. Provide training and support to students and mentors on contractor provided or NASA owned IT systems

3.02 ENGINEERING DESIGN CHALLENGE (EDC) IMPLEMENTATION

This position is administratively located at NASA Glenn Research Center (GRC). The worksite may be at NASA GRC or in the Office of Education at NASA Headquarters;

this position may require significant travel. The position will require operational interface with the Center and Agency Education Leadership including OE Chief, Deputy Chief, OE project managers, team leads, team members, Agency program/portfolio managers, NASA Glenn scientists and engineers, students, parents, STEM collaborators and stakeholders, and various educational partner i.e., administrators, teachers and educators.

NASA Education makes direct use of NASA content, people, or facilities to involve students and educators in NASA science, technology, engineering, and mathematics (STEM). NASA Content Specialists provide educational expertise in the design, development and delivery of curriculum, support materials and professional development to formal and informal education communities.

Content Specialists provides professional development, training and support to a variety of audiences through single and multi-day workshops and conferences, collaborative technology and the scaffolding and demonstration of research based effective practice in the delivery of STEM content to students. Content specialists also design and develop educational materials that use NASA content as a context for student learning and engagement.

Engineering design challenges (EDCs) are an integral part of educational content where students have the opportunity to work on real-world challenges in a collaborative, team-based environment, applying the lessons learned to the technical problems of the workplace. The Glenn EDC project will connect students, at both in-school and out-of-school (OST) settings, with the unique challenges faced by NASA scientists and engineers as they design the next generation of aeronautics and space vehicles, habitats, and technology. It is anticipated that 150 total afterschool programs serving 7,000 students in up to 25 states will be engaged in this work. This work will consist of:

A. Modifying EDCs to align with NASA missions and customers’ needs;

B. Providing Face-to-Face and blended professional development to educators working with students at these in-school and OST settings;

C. Designing and executing scientist and engineer virtual connections with students during the implementation which provides students with a platform to brainstorm design solutions with scientists and engineers, and learn about STEM careers;

D. Creating a strategy and conducting Technical Assistance to site facilitators responsible for implementing the EDCs with students to assist them with content modifications or questions and technology and programmatic issues that may arise.

E. Creating a plan to review and provide feedback of student teams’ final product submissions which capture the teams work on the EDC throughout implementation including final design solutions challenges encountered.

F. Support Culminating Event showcases conducted by sites to provide students with a platform to present their final designs which may occur in person or virtually.

G. Communicate with NASA and customers on a regular basis to ensure implementation of projects are executed as planned.

3.03 ENGINEERING DESIGN CHALLENGE (EDC) EVALUATION

A. Scope of Work

In order to plan and conduct the Glenn EDC Project evaluation, the contractor shall:

1. Participate in a Kick-Off meeting

2. Plan Glenn EDC Project Evaluation

a. Develop a detailed evidence-based evaluation plan in alignment with industry standards and NASA Glenn EDC project goals, objectives and outcomes. The evaluation will be approved by NASA and collaborator(s);

b. Develop /prepare for administration of data collection instruments and protocols;

c. Provide technical assistance for compliance with Federal law and regulations on information collections and human subjects research;

d. Develop and prepare required submissions to receive approval through the Office of Management and Budget Paperwork Reduction Act and Privacy Information Act as necessary

3. Conduct Glenn EDC Project Evaluation

a. Select and recruit evaluation sites;

b. Provide guidance and support to evaluation stakeholders to comply with the data collection requirements of this evaluation;

c. Collect data;

d. Analyze data and report evaluation findings

3.04 ADMINISTRATION OF SUB-AWARDS

A. The Contractor shall provide operational and administrative support to identify, select and provide sub-awards for scholarships, internships, materials and resource kits, pilot efforts, participant travel and other funded support opportunities.

B. The Contractor shall develop and administer scholarship opportunities for students at the undergraduate and graduate levels; paid internship opportunities for students at the high school, undergraduate, and graduate levels and faculty from K-12 and higher education institutions.

C. The Contractor shall develop selection criterion and a process to recommend scholarship and paid and unpaid internship recipients to NASA Project Manager.

D. The Contractor shall provide financial administration and logistical coordination of travel arrangements for students and other participants to attend items such as:

forums, workshops, research experiences, and other special opportunities at GRC, other NASA Centers, and other partner sites.

3.05 DATA COLLECTION, PERFORMANCE MONITORING and EVALUATION

The contractor shall perform the following:

A. Develop data collection strategies for the collection of data to address Agency, Center, and project specific needs.

B. Develop evaluation strategies that align with industry standards and federal guidelines to demonstrate the efficacy, impact and efficiency of operations

C. Develop interview protocols, surveys, questionnaires, inventories and other data collection tools.

D. Develop an organizational conflict of interest plan to ensure that evaluations are developed and executed in a credible manner.

E. Align with all government regulations and NASA policies pertaining to the collection, storage and use of data collected from the public.

F. Submit data collection instruments to the responsible NASA Official for approval through the NASA HQ Evaluation Manager.

G. Collect Agency required surveys and summary forms in the Office of Education Performance Management (OEPM) System located at: oepm.nasa.gov or in another NASA designated performance assessment and evaluation system.

H. Adhere to NASA policy on evaluation of project participants and collection of participant’s evaluation instrument using OEPM (or NASA designated system) or hard-copy formats if an OEPM system (or NASA designated system) is unavailable. If hard-copy is utilized, the Contractor shall ensure that the data is inputted according to and within the established due dates into the OEPM system.

I. Conduct analyses of project data to determine effectiveness of efforts, attainment of NASA Agency Annual Performance Goals (APG) and GRC Center level goals and identify successful practices or areas of improvement. Information on current APG’s and samples of historic performance assessment can be found at http://www.nasa.gov/offices/education/performance/index.html. The 2018 NASA Strategic Plan can also be found at https://www.nasa.gov/sites/default/files/atoms/files/nasa_2018_strategic_plan.pdf.

J. Summarize and present findings.

K. Support the development of lessons learned documentation.

L. Maintain a NASA Education Lessons Learned database.

M. Utilize evaluation results for Project Formulation, Planning, Coordination, &

Control of future projects.

N. Develop data collection strategies for the collection of valid and reliable data to address Agency, Center, and project specific needs.

O. Track participation response rates of NASA data collection surveys.

P. Develop data collection strategies for the collection of valid and reliable data

APPENDIX A1: PLANS/REPORTS

A. Management Operations Plan (Annual): The Contractor shall submit by October 10th of each year, a comprehensive management operations plan containing, at a minimum, the following: a staffing plan with an organizational structure, an operations plan, a communications plan and company policies and procedures. The plan shall include policies and an approach to ensure that local and national evaluations are conducted in a credible manner free from organizational conflict of interest.

B. In alignment with NASA Guidance the contractor shall submit within 30 days of award and update annually an IT security plan that demonstrates compliance with NASA policies for the use of any contractor provide IT systems, databases or assets (including cell phones, laptops or other mobile devices). The plan shall also address the contractor’s strategy for protecting participant information necessary in the completion of tasks or administration of sub-awards.

C. Technical Task Report/ESS3 Year End Report: The Contractor shall submit by October 10th of each year starting 2019, a comprehensive technical task report containing a summary of all tasks and their elements, performed by the contractor during the previous fiscal year.

D. Cost Reports (Monthly): The Contractor shall submit monthly Cost Reports (also known as NF-533 Reports) in accordance with NASA FAR Supplement Clause 1852.242-73 entitled ‘NASA Contractor Financial Management Reporting.’

E. Safety Reports (Monthly): The Contractor shall submit a ‘Service Contract Injury Report’ within seven (7) days after the end of each month. In the event of an accident involving Contractor personnel during the performance of the contract, the Contractor shall submit a ‘NASA Mishap Report (NASA Form 1627) within one workday after the incident.

F. Task Updates (Bi-Weekly): The Contractor shall provide bi-weekly task updates to the cognizant NASA Task Manager.

APPENDIX C: Office of Education Organizational Chart

APPENDIX D: LIST OF ACRONYMS

ACES Agency Consolidated End User Services Agency National Aeronautics and Space Administration (NASA) APG Annual Performance Goals BMS Business Management System BSA Business Service Assessment Center NASA Glenn Research Center CCB Change Control Board CMR Communication Material Review CO Contracting Officer COR Contracting Officer’s Representative CR Change Request EDC Engineering Design Challenge EMS Environmental Management System FBO Federal Business Opportunities FY Fiscal Year GFP Government Furnished Property GRC Glenn Research Center ISO International Organization for Standardization MSI Minority Serving Institutions MTA Management Task Approval NASA National Aeronautics and Space Administration NASA HQ NASA Headquarters OE Office of Education OEPM Office of Education Performance Management OMB Office of Management and Budget POC Point of Contact PoP Period of Performance PM Project Manager Six-State Region Ohio, Indiana, Illinois, Michigan, Minnesota and Wisconsin SME Subject matter expert SOP Standard Operating Plan SOW Statement of Work SSN ` Sources Sought Notification STEM Science, Technology, Engineering and Mathematics

STEAM Science, Technology, Engineering, Arts and Mathematics

APPENDIX E: TERMS AND DEFINITIONS

(A) Activity

An educational process or procedure intended to stimulate learning through actual experience.

(C)

Curriculum Support Materials The identification of the required subjects and topics that are critical for a given grade or age. NASA’s curriculum support materials focus on those disciplines it employs to successfully complete missions and make advances in STEM disciplines. NASA’s curricular resources are developed to national standards, peer reviewed and tested in classrooms before being released.

(E) Evaluation

The process used to provide independent assessments of the continuing ability of the program/project to meet its technical and programmatic commitments. Evaluation also provides value-added assistance to the program/project managers.

Educator Professional Development

Professional development, usually through practical application, for persons currently employed as educators in both formal and informal settings. This is a broader term, inclusive of teacher professional development, and the work NASA does to increase the technical skills of informal educators. NASA infuses its content into these development opportunities to provide educators with the knowledge necessary to successfully teach a STEM subject.

(F) Fellowships

Competitively awarded fellowships are offered to support independently conceived and designed research by highly qualified graduate and post-graduate students in disciplines needed to help advance NASA’s missions.

Formal Education

Programs intended to provide support for or to strengthen education at the elementary and secondary through postgraduate levels, including adult education.

(I) Informal Education

Informal education activities are those with the intent to provide voluntary, self-directed opportunities for individuals who are motivated by personal needs and interests. This type of education takes place outside the established formal education pipeline.

Internships

Competitively awarded positions that provide research or engineering opportunities for high school and undergraduate students in which they gain real-world experience contributing to the operation of a NASA Center or the advancement of NASA’s missions.

Implementation

To put in place the necessary resources and take action to perform a program or project.

Implementation Plans are developed with clear requirements and traceability to the Agency Strategic Plan in order to verify compliance to the plan, define the baseline from which monitoring and evaluation will occur, and to enable the development of performance reporting to external stakeholders.

(M) Museum Alliance

The Museum Alliance is a community of practice comprised of informal science educators at museums, science centers, planetariums, observatories, zoos, aquariums, parks and nature centers who wish to incorporate NASA’s activities and materials into their exhibits and visitor programs. It is intended to bring current NASA science and technology to visitors through professional development of staff and provision of materials such as visualizations, access to NASA experts, educational materials, etc.

Mission The core function(s) and primary job(s) of the Agency.

Metric

The various parameters or features of a process that are measured. A standard of measurement.

(N) NASA Education Community

Includes all personnel involved in formal and informal NASA Education activities including Speaker’s Bureau events, science fair judging, mentoring, etc.

NASA Education

At NASA, the formal and informal education programs and the people who support them. The term “NASA Education” includes more than the people and programs of the Agency’s Office of Education; it includes the people and efforts of NASA’s mission organizations and Centers, and as such, represents the Agency’s entire educational portfolio.

(O) Office of Education

The Office of Education manages NASA’s education budget and administers national education programs that draw on content from across the Agency. The Office provides the leadership for setting Agency education goals, coordinating and integrating NASA’s education framework, implementation approach and policies.

The Office of Education is responsible for ensuring compliance with external requirements, laws and NASA-wide processes, procedures and standards related to the education budget. The Office solicits external advice on matters pertaining to education and represents the Agency externally, especially in interactions with Congress, the Administration and other federal agencies.

Outreach

Activities intended to raise awareness of, or interest in, NASA, its goals, missions and/or programs, and developing an appreciation for and exposure to science, technology, research and exploration.

Outcome

Result of a program effort (what happened as a result of the program) compared to its intended purpose.

(P) Program

A strategic investment by a Mission Directorate or Mission Support office that has defined goals, objectives, architecture, a funding level and a management structure that supports one or more projects.

Project

A specific investment identified in a program plan having defined goals, objectives, requirements, life-cycle costs, a beginning and an end. A project yields new or revised products or services that directly address NASA’s strategic needs. They may be performed wholly in-house; by government, industry or academic partnerships; or through contracts with private industry.

Program Assessment

A determination, through objective measurement and systematic analysis, of the manner and extent to which federal programs achieve intended objectives.

Portfolio

A collection of investments and strategies, such as research development, managed to further a common goal or goals.

(S)

STEM

The disciplines of science, technology, engineering and mathematics.

STEM Content Development

Creation of education content that includes science, technology, engineering, and mathematics material and knowledge from NASA’s missions. NASA’s STEM content supports informal and formal educators by providing them information that can be used as part of an activity or lesson that may fill a curriculum requirement.

Student Experiential Activities

Hands-on learning activities occurring in formal and informal settings that engage and inspire learners of all ages while advancing NASA’s goals in STEM education.

(U) Underserved Communities

Often used interchangeably with “underrepresented,” particularly as it relates to the sciences and engineering. Specifically, it is used to promote access and opportunity to persons of diverse backgrounds— racial, ethnic, gender, religious, age, sexual orientation, disabled, and other populations with limited access—to decent and affordable housing, gainful employment, and other services. In the STEM area, “underserved” has typically referred to women and persons with disabilities.

Underrepresented Communities

Refers to persons from racial and ethnic groups whose enrollment in STEM education or participation in STEM professions is much smaller than that group’s representation in the general population. African Americans, Hispanics/ Latinos, and Native Americans and Pacific Islanders currently fit this definition.