Nikon Repair BPA_SOW-revised.pdf

Enclosure 4a, PWS Page 1 of 4 Pages

2Oct2014/Version 6

STATEMENT OF WORK (SOW)

Contract Number: HQ0516-FY21-0009 Task Order Number: N/A Tracking Number: N/A Follow-on to Previous Contract and Task Order Number:

N/A

1. Contracting Officer Representative (COR):

Name: Glenn Stewart Organization: DINFOS

Department of Defense Activity Address Code (DODAAC): HQ0515

Address: 6500 Mapes Rd, Ft Meade, MD 20755 Phone Number: (301) 677-4194 Fax Number: N/A

E-Mail Address: gstewart@dinfos.edu

Name: Jeremy Henley Organization: DINFOS

DODAAC: HQ0515

Address: 6500 Mapes Rd, Ft Meade, MD 20755

Phone Number: (301) 677-2809 Fax Number: N/A

E-Mail Address: jeremy.m.henley.civ@mail.mil

2. Contract or Task Order Title: Defense Information School (DINFOS) Nikon Equipment Repair.

3. Background: DINFOS has seven individual courses of instruction that utilize Nikon cameras, lenses and speedlights. DINFOS currently has 900+ Nikon DSLR cameras, 3500+ Nikon lenses and 600+ speedlights to support up to 586 students on a daily basis. DINFOS has two FTE basic camera technicians that perform operations checks; troubleshooting and minor repairs however, when damage is beyond their capability and/or covered by warranty, we have to send Nikon equipment out for repair to Nikon as Market Research revealed that Nikon has no partnership with second-party repair facilities and Nikon’s only authorized repair facility is at their New York offices.

4. Objectives: Establish a Blanket Purchase Agreement with Nikon Inc., 1300 Walt Whitman

Road. Melville, NY. 11747-3064, to provide the Defense Information School with. The DINFOS requires a Blanket Purchase Agreement in order to efficiently be able to send Nikon specific equipment, to include but not limited to Digital Single Lens Reflex (DSLR) Cameras, Mirror-less Cameras, Lenses, and Speedlights for repair. The DINFOS currently has two FTE basic camera technicians that perform operations checks; troubleshooting and

Page 2 of 4 Pages

2Oct2014/Version 6 minor repairs however, when damage is beyond their capability we have to send equipment out to Nikon for repair. This has typically been done on a case-by-case basis via GPC but there are times where we need to be able to send multiple items that may be over the GPC threshold for repair services.

5. Scope: The contractor shall receive, inspect, troubleshoot any and all Nikon government furnished equipment (GFE) requiring repair and then provide the DINFOS with an itemized estimated cost of repair, to include parts, labor and shipping/receiving, for each item sent for repair. The government will then either authorize the repair or decline repair of each item. If the government has authorized repair the contractor shall perform all necessary work to repair and return items back to…

Glenn Stewart or Jeremey Henley C/O Defense Information School 6500 Mapes Rd.

Fort George G Meade, MD. 20755

If the government elects to decline repairs on any piece of GFE the contractor shall return unrepaired equipment back to the above addressees.

6. Performance Requirements: Inspect; troubleshoot and repair any and all Nikon equipment.

Deliverable:

-1 Base Year of repair services to include parts, labor and shipping/receiving.

-Option Year 1 of repair services to include parts, labor and shipping/receiving.

-Option Year 2 of repair services to include parts, labor and shipping/receiving.

-Option Year 3 of repair services to include parts, labor and shipping/receiving.

-Option Year 4 of repair services to include parts, labor and shipping/receiving.

Warranty: The contractor shall provide their standard warranty for repair equipment.

Inspection and Acceptance. The Government will perform an inspection and operational check on all items returned to DINFOS from the contractor. Final acceptance will be conducted via Wide Area Workflow.

7. Performance Standards:

Performance Standard Acceptable Quality Level

(AQL)

Method of Surveillance

Subtask 6.

Performance occurs with no required re-performance or re-work at least 80% of the time. Problems that occur are minor and are resolved in a satisfactory manner.

Routine inspection of deliverable products and services.

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8. Place of Performance: Nikon Inc.

1300 Walt Whitman Road Melville, NY. 11747-3064

9. Period of Performance: March 1st, 2021 – February 31st, 2026

10. Repair Schedule:

SEQUENCE TIMEFRAME FORMAT

Government sends out equipment to contractor for repair

Contractor receives equipment Contractor sends itemized estimate Within one week from date of reception .pdf via email Government Approves/Declines Repair

Within three business days from reception of estimate email via email

Contractor Repairs Equipment Government Receives/Inspects Equipment

Within 60 days from Approval of estimate email

Contractor Invoices in WAWF Government Accepts in WAWF

11. Security Requirements: This section shall be considered a supplement to block 13 of the Government provided DD 254, Contract Classification Specification. The following security requirements shall apply to this effort.

References:

a. DOD 5200.2-R, DOD Personnel Security Program.

b. DMAI 240-110-36, Personnel Security.

c. DOD 5220.22-M, National Industrial Security Program Operating Manual.

d. DOD 5220.22-R, Industrial Security Regulation.

e. DODM 5200.01, Information Security Program, 24 February 2012

12. Government-Furnished Equipment (GFE)/Government-Furnished Information (GFI): The contractor shall be responsible for the security of all GFE in their possession once received until returned.

13. Records/Data: All records and data that pertain to the repair of equipment shall be included in the return of each item of equipment back to DINFOS.

14. Section 508 Accessibility Standards. The following Section 508 Accessibility Standard(s)

(Technical Standards and Functional Performance Criteria) are applicable (if box is checked) to this acquisition.

Technical Standards

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2Oct2014/Version 6

☐ 1194.21 - Software Applications and Operating Systems ☐ 1194.22 - Web Based Intranet and Internet Information and Applications ☐ 1194.23 - Telecommunications Products ☒ 1194.24 - Video and Multimedia Products ☐ 1194.25 - Self-Contained, Closed Products ☐ 1194.26 - Desktop and Portable Computers ☐ 1194.41 - Information, Documentation and Support

The Technical Standards above facilitate the assurance that the maximum technical standards are provided to the Offerors. Functional Performance Criteria is the minimally acceptable standards to ensure Section 508 compliance. This block is checked to ensure that the minimally acceptable electronic and information technology (E&IT) products are proposed.

Functional Performance Criteria

☐ 1194.31 - Functional Performance Criteria