Language_Access_RFP_Letter_NIHOD2016090RFP.docx

Public Health Service

May 26, 2016 The National Institutes of Health (NIH)/Office of Director/ Office of Equity, Diversity and Inclusion.

RFP #: NIHOD2016090RFP

Project Title: NIH/OD/EDI Language Access Services: Translation and Interpretation

The NIH seeks a contractor who is knowledgeable in Translation and Interpretation Services with three or more years’ experience in the field to provide services for the NIH’s Office of Equity, Diversity and Inclusion.

I. Interpretation:

1. Provide oral language assistance services using qualified and certified interpreters or staff whose proficiency in non-English languages has been well documented, (including but not limited to executing second checks for translations) to ensure that individuals have an equal opportunity to participate in the services, activities, and program administered by the NIH. Interactions shall be in the form of in both face-to face and telephone encounters.

2. Provide support services to component NIH Institutes, Centers, and offices by providing oral multilingual interpretation services for a wide range of meetings and events, including but not limited to intake sessions, interviews, meetings, conferences, workshops, seminars, litigation proceedings, briefings, training events, hearings, and other occasions where the Government requires communication support from one source language into a second language.

3. On a per call basis, Contractor shall provide consultation and planning assistance to requesting agencies for conference interpretation services to determine interpretation team requirements and equipment requirements. Incidental items may include equipment requirements.

II. Translation Languages required for the purpose of translations shall include, but are not limited to, Spanish, Chinese (traditional), Vietnamese, Amharic, French, Korean, Brazilian Portuguese.

1. Provide translation of a wide range of materials, including but not limited to print and electronic media, in such a way as to make them accessible in various formats into languages other than English as specified in individual tasks orders that are culturally appropriate, easy to understand by target audience and written using plain language elements and standards as defined by the Plain Language Action and Information Network (PLAIN). Examples of translated materials include but are not limited to medical and scientific information slated for broad public dissemination, including public outreach and educational materials, Web content and web applications. Social media content: Press releases, backgrounders, and summaries of published medical.

The contract type for this requirement is An IDIQ Hybrid: T&M/Firm Fixed Price. Some services like the Oral Language Assistance is expected to be T&M while translation services can be based on fixed price. Please see statement of work in RFP package for specific service details and sample task order for which a separate price proposal is required.

Send questions to Sharmaine.fagan-kerr@nih.gov by 5:00PM on or before June 9, 2016. Questions will not be taken over the phone.

Send one original and four copies of your technical proposal and one original and two copies of your business by 10:00 A.M. EST on June 27, 2016 to:

National Institutes of Health Office of the Director Office of Logistics and Acquisition Operations (OLAO) Attn: Sharmaine Fagan-Kerr 6011 Executive Blvd., Rm. 505C, 5th floor.

Bethesda, MD 20892-7663 If your quote will be delivered by courier service, Federal Express, UPS, or Express Mail, the city, state and zip code should read ROCKVILLE, MD 20852.

Sincerely, Sharmaine Fagan-Kerr.

Contracting Officer, OD/OLAO.

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