ATTACHMENT_1_-_Technical_Evaluation_Criteria.pdf

NIH-NIDA-CSS-18-4895770

Animal Protocol, Animal Facility Operations and Veterinary Medical Records Management Software for NIH Animal Care Section

ATTACHMENT 1: Technical Evaluation Criteria

The Government will award a contract resulting from this requirement on the basis of best value, technical factors and price considered. Technical factors together shall be considered more important than price and all technical evaluation factors are detailed below.

The evaluation will proceed in two phases. The first will establish which offerors are in the competitive range. In the second phase, offerors deemed to be in the competitive range will provide temporary access to a demonstration version of the software to evaluate its features, how well it can be adapted to our operations, its ease of use and its compatibility with other NIH IT systems. The trial version of the software will be used in our facilities using government servers and wireless infrastructure. All modules of the system will be tested for 30-45 days. Offerors will need to provide training to those individuals serving as evaluators.

First Phase Technical Evaluation/Selection Criteria The technical evaluation factors are as follows:

Factor 1: Compliance with NIH IT Requirements

The Contractor shall describe the technical specifications of the software, server requirements, etc. that enable the product to be compatible with NIH IT security requirements. Does the system meet all NIH/NINDS IT requirements for installation, backup, system updates, virus control, user access rights and other requirements?

15 points.

Factor 2: Existing Compatibility with Mobile Devices

The contractor will describe the compatibility of their software package with mobile devices and how data is entered and displayed on all compatible interfaces.

15 points

Factor 3: Past Performance

The Contractor shall provide a list of at least three (3) recent (past 3 years) purchasers/subscribers of the product with knowledge of the product’s features, ease of use and implementation. References shall include the following information:

a) Name of organization

b) Time of initial purchase or subscription

c) Contact Name, Title, Telephone Number and E-mail address

NIH Animal Care Section

Feedback from other users including, but not limited to, those contacts supplied by the offerors will be considered in the evaluation.

15 points

Factor 4: Software Functionality

The Contractor’s proposal shall address each area of the product description requirements. The software must be able to support multiple species and all three functional areas, animal protocol management, facility operations management and medical records management.

15 points

Factor 5: Integration and Data Migration

The Contractor shall provide a detailed description of how their system can integrate with legacy NIH systems for animal ordering and procurement (CAPS) and how key data from legacy NIH systems (IASP) can be migrated to the Contractor’s software system.

15 Points

Factor 6: Task Management

The Contractor’s proposal should include a description of how tasks can be assigned (example: animal-based, room-based, etc.) with their software, a well as a description of how information can be entered and retrieved

10 Points.

Factor 7: Implementation Plan Scope and Timeline

The Contractor’ proposal shall provide a detailed plan of the scope and timeline for implementing the Contractor’s software system, including acceptance by and training of the NIH client. The implementation plan will be evaluated for comprehensiveness, efficiency, and the ability of the plan to meet the internal goals of the NIH.

15 Points

Second Phase Technical Evaluation/Selection Criteria The vendors determined to be in the competitive range will provide training and temporary access to a demonstration version of their software, which will be rated using the following technical evaluation factors:

NIH Animal Care Section

Factor 8: Software Features

The Contractor’s demonstration software will be evaluated by different types of stakeholders on tasks relevant to their positions at NIH. On site demonstration software will be evaluated by potential users for its available features and their ease of use, intuitiveness and anticipated impact on workflow.

For example, Principal investigators will be asked to generate new protocols, amendments and annual reviews. ACUC coordinators will assign reviews, generate agendas, minutes and reports and other typical tasks. ACUC members will evaluate the ease and utility of protocol review features of the software. Animal facility staff will perform a cage census, assign and execute various tasks typically performed in animal facilities, and generate cage cards.

Technicians and veterinarians will generate medical records, document treatments and other typical tasks. The ability to perform audit trails, attach a variety of document types and configure the desktop graphic user interface will also be evaluated.

Other considerations in the evaluation will include, but not be limited to:

• Mobile applications to be used on wireless tablets in animal holding rooms.

o Ease of data entry o Speed of system o Graphical User Interface (GUI)

• Reporting and Querying o Are pre-programmed reports useful for NIH purposes?

o Can other reports be easily configured by users to meet individual and departmental needs?

• System Configuration o Can the system be easily configured to meet NINDS and NIDCR specific requirements across all of the modules?

• Do each of the modules demonstrate the ability to meet the specific requirements of NINDS and NIDCR?

• Desktop User Configuration: Are the various users and stakeholders satisfied with the GUI?

o Are essential functions for each user role easily accessible thru the

GUI?

o Are essential dashboards clear and available for each user role?

o Are messages sent to each user displayed and apparent?

o Is the system speed robust and responsive for data entry and message responses to other system users?

100 points

NIH Animal Care Section