S02_Sources_Sought-Cataloging.doc

Expert Services for Bibliographic Assistance for Cataloging of Germanic and Romance Language Monographs and Multi-Part Items

SOURCES SOUGHT SYNOPSIS

The National Library of Medicine, part of the Department of Health and Human Services’ National Institutes of Health, is issuing this sources sought synopsis as a means of conducting market research to identify parties having an interest in and the resources to support this requirement to acquire limited or copy-cataloged bibliographic records for 600-1500 foreign language monographs. The materials will be a mix specifically of Catalan (1%), Dutch (3%), French (24%), German (38%), Italian (14%), Portuguese (1%), Romanian (7%), and Spanish (12%). It is anticipated that approximately 70% of the items will require copy cataloging and 30% will require original limited level RDA cataloging.

The result of this market research will contribute to determining the method of procurement. The applicable North American Industry Classification System (NAICS) code assigned to this procurement is 519120 Libraries and Archives. The small business size standard is $6.5 million. The government anticipates a period of performance of five years (one base year plus four option years) with an estimated start date on or about June 1, 2014.

THERE IS NO SOLICITATION AT THIS TIME. This request for capability information does not constitute a request for proposals; submission of any information in response to this market survey is purely voluntary; the government assumes no financial responsibility for any costs incurred.

If your organization has the potential capacity to perform these contract services, please provide the following information: 1) Organization name, address, email address, Web site address, telephone number, and size and type of ownership for the organization; and 2) Tailored capability statements addressing the particulars of this effort, with appropriate documentation supporting claims of organizational and staff capability. If significant subcontracting or teaming is anticipated in order to deliver technical capability, organizations should address the administrative and management structure of such arrangements.

The government will evaluate market information to ascertain potential market capacity to 1) provide services consistent in scope and scale with those described in this notice and otherwise anticipated; 2) secure and apply the full range of corporate financial, human capital, and technical resources required to successfully perform similar requirements; 3) implement a successful project management plan that includes: compliance with tight program schedules; cost containment; meeting and tracking performance; hiring and retention of key personnel and risk mitigation; and 4) provide services under a performance based service acquisition contract.

BASED ON THE RESPONSES TO THIS SOURCES SOUGHT NOTICE/MARKET RESEARCH, THIS REQUIREMENT MAY BE ISSUED AS A SMALL BUSINESS SET-ASIDE OR SOLE SOURCE. Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding their submissions.

Submission Instructions: Interested parties who consider themselves qualified to perform the above-listed services are invited to submit a response to this Sources Sought Notice by April 11, 2014 at 12:00 Noon Eastern Standard Time. All responses under this Sources Sought Notice must be emailed to Justin.Fraser@nih.gov.

If you have any questions concerning this opportunity please contact: Justin Fraser at 301-435-4375.

ADVANCE \d4 Statement of Work

EXPERT SERVICES

for

Bibliographic Assistance for

Cataloging of Germanic and Romance Language Monographs and Multi-Part Items

A.

Background Information The National Library of Medicine annually acquires over 1900 monographs in the foreign languages earmarked for this project, and it has an arrearage of over 1000 titles in these languages. NLM requires assistance in cataloging these monographs since it does not have the necessary resources or the language expertise to catalog them.

B.

Purpose and Objectives of the Procurement The purpose of this purchase order is to acquire limited or copy-cataloged bibliographic records for 600-1500 foreign language monographs. The materials will be a mix specifically of Catalan (1%), Dutch (3%), French (24%), German (38%), Italian (14%), Portuguese (1%), Romanian (7%), and Spanish (12%). It is anticipated that approximately 70% of the items will require copy cataloging and 30% will require original limited level RDA cataloging.

The project is envisioned to consist of a base year period, beginning on or about June 1. 2014, with four one year options for renewal.

C.

Vendor Requirements The vendor shall furnish services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government under the terms of this purchase order, as needed to perform the work set forth in the Statement of Work.

The vendor shall perform the following activities:

Task I.

Preliminary Activities

Subtask A: Searching the Voyager ILS For each title, the Vendor shall search the NLM Integrated Library System (ILS) system to locate the matching in-process record for the title to be cataloged. The matching record may be searched by NLM Shelving Number, MRI (Machine-readable Identifier), title, or text word, or a combination of these.

In the process of searching for the in-process record, the vendor shall ascertain that a cataloged record for the book does not already exist in the system. Name and meeting access point searches are performed as a double check when no record is found under the title or text words from the title. If a cataloged record is found in the NLM ILS instead of or in addition to an in-process record, the item shall be flagged and returned uncataloged to NLM with the positive search results attached (i.e., a printout from the NLM ILS of the matching cataloged bibliographic record).

The Vendor shall notify NLM of any titles for which an in-process record is not located in the NLM ILS and shall defer cataloging of that item until the problem is resolved. NLM will resolve all such problems and provide instruction to the Vendor within three working days of the reported problem.

If, in performing this step, it is recognized that the in-process record is a record that NLM has downloaded as copy from OCLC (i.e., the MARC 040 field does not contain $a and $c of DNLM), then the Vendor shall determine if the copy is AACR2 or RDA by checking the 040 field for $e rda. If the copy is AACR2 proceed to perform Task II, applying the instructions of Task II, Subtask A.1 “AACR2 Copy Cataloging” and all remaining Task II subtasks. If the copy is RDA, proceed to perform Task II, applying the instructions of Task II, Subtask A.2 “RDA Copy Cataloging” and all remaining Task II subtasks.

If, in performing this step, it is recognized that the in-process record is not a record downloaded from OCLC, the Vendor shall proceed to perform Task II, applying the instructions of Task II, Subtask A.3 “Limited RDA Cataloging,” and all remaining Task II subtasks.

The Vendor shall therefore create copy or limited cataloging records for 600-1500 monographs in the foreign languages in the quantities set forth in the delivery schedule. The copy or limited cataloging records shall be prepared as described below in Task II, Subtask A.1 or Subtask A.2 or Subtask A.3 below and shall include Subtasks B-E below, including, description, authority work, subject cataloging, and coding of each monograph.

Subtask B: Items to be Returned to NLM Uncataloged If a cataloged record is found in the NLM ILS instead of or in addition to an in-process record, the item shall be flagged and returned uncataloged to NLM with the positive search results attached (i.e., a printout from the NLM ILS of the matching cataloged bibliographic record).

If the item is a numbered volume of a multi-volume set and a record is found in the NLM ILS for either a previous volume or the multivolume set, return the item to NLM uncataloged as an “Added Volume”.

If the item is a foreign language translation of an original English title return the item to NLM. If the item is a foreign language translation from another foreign language and NLM owns the original title (found by searching the NLM ILS) return the item uncataloged to NLM with a printout of the record for the original title.

If the classification number on the item is W1, W2, or W3 and/or if the item belongs to a numbered series and NLM’s authority record for that series indicates that the series is classed together (060 W1, W2, or W3) return the item uncataloged to NLM as a “Serial Analytic” problem.

Task II.

Cataloging Subtask A: Descriptive Cataloging 1.

AACR2 Copy Cataloging

For items for which AACR2 copy is available, the Vendor shall complete the cataloging in the NLM ILS. The Vendor shall:

a. Verify that all required data elements in the body of the description (beginning with the title and ending with the imprint) match the item in hand;

b. If the matching record found in the NLM ILS has been downloaded from OCLC and Leader byte 17 of the record is coded I, 1, 2, L, 4, 8, 5, 7, K, or M), the Vendor shall alter the Leader byte 17 in the NLM ILS to be the value “7” for limited. For such records, the Vendor shall generally not add or delete any access points except as noted in Subtask B Access Points and Name Authority Work. The Vendor shall complete the record to reflect the bibliographic elements, including series, according to the Anglo-American Cataloguing Rules, Second edition, 2002 revised ed. (AACR2), the Library of Congress Rule Interpretations (LCRIs), and shall apply NLM-required coded fields, as instructed in the NLM Limited Cataloging Manual.

c. If the matching record found in the NLM ILS has been downloaded from OCLC and Leader, byte 17 of the imported record is coded 3, or E, the Vendor shall treat the title as limited and complete the cataloging following Task II, Subtask 3 “RDA Limited Level Cataloging”.

2. RDA Copy Cataloging

a. Verify that all core elements required by RDA are included and match the item in hand;

b. If the matching record found in the NLM ILS has been downloaded from OCLC and Leader byte 17 of the record is coded I, 1, 2, L, 4, 8, 5, 7, K, or M the Vendor shall alter the Leader byte 17 in the NLM ILS to be the value “7” for limited. For such records, the Vendor shall generally not add or delete any access points except as noted in Subtask B Access Points and Name Authority Work. The Vendor shall complete the record to reflect any additional bibliographic elements, including series, considered to be core by the Library of Congress-Program for Cooperative Cataloging Policy Statements (LC/PCC PS) and/or the NLM metadata application profiles (MAP) and shall apply NLM-required coded fields

c. If the matching record found in the NLM ILS has been downloaded from OCLC and Leader, byte 17 of the imported record is coded 3 or E, the Vendor shall treat the title as limited and complete the cataloging following Task II, Subtask 3 “RDA Limited Level Cataloging.”

3.

RDA Limited Level Cataloging

For items for which copy is not available, or the copy is not full or core level, the Vendor shall build on the existing Voyager in-process record for the foreign language title provided to create an NLM limited level RDA cataloging record. The NLM limited level RDA cataloging record created shall be based on the monograph provided, following RDA, the LC/PCC PS, the NLM MAP and any other relevant NLM documentation. NLM follows the PCC guidelines which are currently being revised.

This SOW is based on current documentation and specific instructions may be updated based on revisions to PCC documentation. NLM will notify the Vendor by email of any changes in PCC practices that specifically affect NLM cataloging practices. Any emails sent to NLM staff regarding changes to NLM cataloging practices or policies will be forwarded to the Vendor. In addition, the Vendor will be notified via email when NLM has updated relevant internal documentation. The Vendor will be expected to monitor the PCC website for news and information regarding changing cataloging policies and practices.

To complete RDA limited level cataloging, the Vendor shall:

a. Modify or overtype the data in the matching in-process record to create a limited level cataloging record for the foreign language monograph or multi-part item

b. Describe each item according to the bibliographic elements defined as CORE in RDA and as modified by the NLM MAP, including the following elements:

Title proper

Preferred title for the work (if needed)

First parallel title proper or first parallel title proper in English (if present)

Other title information (if present)

First Statement of responsibility relating to the title proper (if present)

Designation of Edition (if present)

Designation of a Named Revision of Edition (if present)

First place of publication

First publisher

Date of Publication

Place, name, date of distribution or manufacturer (in absence of publisher)

Copyright date (only if different from publication date)

Series/Subseries (if present), including ISSN and numbering (if present)

Mode of issuance

Identifier for the manifestation (ISBN number and the alkaline paper qualifier (if present))

Notes as specified in the NLM MAP

Content Type

Media Type

Carrier Type

Extent

Language

Illustrative content

First named creator or other person/family or corporate body associated with the work

c. Complete the record, including all appropriate descriptive elements present in the item according to the specific instructions in RDA and supplying all ISBD punctuation. The Vendor shall apply all appropriate LC/PCC PS.

d.

Code the appropriate elements of the 008 field, even when the 5XX field notes are not being added for bibliographical references and indexes.

Subtask B.

Access Points and Name Authority Work The Vendor shall not evaluate choice of primary access point for records downloaded from OCLC where the imported record contained “pcc” in field 042 [Note: the 042 $a pcc shall be deleted by the Vendor and replaced with nlmcopyc, so note of this needs to take place prior to that step] and/or the imported record contained DLC $c DLC in field 040. In copy records which are not coded “pcc”, the Vendor shall review the choice of primary access point for correctness according to AACR2 or RDA as appropriate. All other access points are retained in the downloaded copy cataloging records, unless it is evident from the piece in hand that, per AACR2, LCRIs, or RDA and the LC/PCC PS, that an obvious error has occurred, or if there is not an authority record for that name access point in OCLC or the NLM authority file. Non-primary access points lacking an existing authority record may be deleted if not required by the NLM MAP. All access points on the final record must have a corresponding authority record, so if the access point is required and it does not have an existing authority record, one must be created.

For copy not originally downloaded as “full” or “core”, the Vendor shall determine according to RDA the correct primary access point and other access points, including numbered or unnumbered series, if present, as required according to the NLM MAP.

Any new authority records created must be coded as RDA. Any authority records used in conjunction with an RDA record must be coded as RDA. Therefore, any AACR2 authorities needed when cataloging an RDA record must be re-evaluated and recoded as RDA following NLM procedures related to authority work located in KnowMan.

Note: The Vendor shall provide NLM with printouts of all authority work performed in Voyager including records before and after edits. It is not necessary to provide printouts of searches resulting in zero hits. Any edits made to the NLM NAF should be flagged for NLM. Vendors are not allowed to perform modifications of authority records in OCLC.

Subtask C.

Subject Cataloging 1.

Subject Headings:

The Vendor shall:

a. Select up to 3 appropriate main headings from the latest edition of the MeSH vocabulary available online via the MeSH Browser at http://www.nlm.nih.gov/mesh/MBrowser.html and NLM instructions.

Record these in MARC 650 $a.

Note: Historical time periods are included in the rule of three in (a) above. However, Pregnancy and Age group descriptors are excluded from this rule.

b.

Apply all appropriate topical subheadings to the main heading(s) as permitted by the instructions in the MeSH Browser available online at http://www.nlm.nih.gov/mesh/MBrowser.html and NLM instructions.

Record these in MARC 650 $x.

If the central concept cannot be expressed by one main heading or main heading / topical subheading combination, up to three main headings or main heading / topical subheading combinations may be assigned to a title.

c.

Additionally add up to three geographic headings as appropriate to the item being cataloged. Record these in MARC 651 $a. Add appropriate topical subheadings to the assigned geographic headings as permitted by the instructions in the MeSH Browser available online at http://www.nlm.nih.gov/mesh/MBrowser.html (Note: only the topical subheadings epidemiology or ethnology may be applied to geographic headings. Record these in MARC 651 $x.)

d.

Additionally add up to three publication types as permitted by the instructions in the MeSH Browser available online at http://www.nlm.nih.gov/mesh/MBrowser.html and NLM instructions. Record these in MARC 655 $a.

e.

Provide subject access for any names (600, 610) or titles (630) discussed in the work. The names must be in the correct RDA format, as they are established in authority records. If an authority record does not exist, one must be created. Do not use the MeSH form of a name if it exists. Provide a related work added entry for a law, act, etc. when it is the subject of the work.

f.

All main headings, main headings and their allowable topical subheadings, geographic headings and their allowable topical subheadings, publication types, form/genre headings must be coded according to NLM instructions.

2.

Classification a.

For all titles cataloged, the Vendor shall verify the correctness of the shelving number in the 060 field in the bibliographic record against the one that appears on the piece in hand. If the shelving number in the record does not match the number on the item, complete the cataloging and flag it as problem for NLM.

For all titles cataloged, the Vendor shall assign an alternate classification number complete with Table G numbering, if applicable, from the latest edition of the National Library of Medicine Classification (available on the web at http://wwwcf.nlm.nih.gov/class/). The Vendor shall transcribe/copy the classification number into a new 060 field. For subjects peripheral to core medicine, pertinent sections of the Library of Congress classification schedules are used to assign the alternative classification number. All alternate classification numbers are coded with an 060 first indicator of 1 to indicate the item is not shelved at this number at NLM.

Subtask D.

MARC Coding, Holdings, and Final Processing 1.

For cataloging records prepared, the Vendor must ascertain that all MARC coding (including the leader and fixed fields) and the local fields are input following NLM instructions. The vendor should perform a validation of the cataloged record utilizing the Validator software provided by NLM. Any errors discovered by the Validator software should be corrected before submitting the completed record to NLM.

For all items the Vendor shall edit the records so that the Encoding Level in the leader is coded as the value “7” for limited and the 992 $p is coded as “EL” for those records not already coded as limited.

2.

When the Vendor is ready to deliver a cataloged item, the Vendor shall a.

Add the 947 field to each bibliographic record to be delivered in a batch. The Vendor shall input a 3-digit code to be determined and the batch number.

b. Add the 994 field to each bibliographic record to be delivered in a batch. The Vendor shall input “CDN” (i.e., Cataloging DoNe) and the date the cataloging was completed.

c. Return to NLM a final “CDN” printout of the NLM ILS bibliographic record, authority records. Insert any necessary flags for the attention of NLM staff.

Subtask E.

Authorization After two weeks necessary for final review and approval of the Vendor’s cataloging by NLM, the Contracting Officer’s Representative (COR) will notify the Vendor by e-mail of any errors requiring correction or that the cataloging records in a particular batch can be authorized.

A cataloging record will successfully be authorized if there are no validation errors present and all associated authority records are accurate and authorized. Record authorization shall be performed only on NLM approved Vendor created bibliographic records according to NLM instructions for changes in the 995 field. Additional instructions in this procedure will be provided in NLM training. The Vendor shall assure that all cataloging records in an approved batch are authorized.

D.

Government Responsibilities 1.

Materials (600-1500 titles) for cataloging in the foreign languages (a mix of Catalan, Dutch, French, German, Italian, Portuguese, Romanian, and Spanish). The Government shall supply the materials to be cataloged in 6 bimonthly shipments of 100-250 titles. All materials are assumed to be in good condition unless flagged to note already existing damages. Books are expected to be returned in the same condition as received.

2.

The Government will supply online access to NLM’s computer as required to perform the statement of work.

NLM will supply the Voyager system software, KnowMan, Validator, NACO Counter, macro and e-mail software, and access to OCLC Connexion needed to perform the tasks in the statement of work.

Online access to NLM’s computer will be available remotely as follows:

Voyager (NLM’s Online Cataloging System)

Monday through Friday 8:00-6:00 p.m. EST guaranteed hours

Monday through Friday 6:00-9:00 p.m. EST non-guaranteed hours

There will be no NLM staff support for Saturday and Sunday hours, evening hours after 6:00 p.m. EST, or on Federal holidays. If the system goes down during any of these times, NLM personnel will not be available to assist the Vendor.

NLM Classification

Monday-Sunday 24 hours except 11:00 p.m.-Midnight

Accessible via the Internet at: http://wwwcf.nlm.nih.gov/class/

MeSH Browser:

Monday-Sunday 24 hours except 11:00 p.m.-Midnight

Accessible via the Internet at http://www.nlm.nih.gov/mesh

KnowMan (Knowledge Management System)

Monday through Friday 8:00-6:00 p.m. EST guaranteed hours

There will be no NLM staff support for Saturday and Sunday hours, evening hours after 6:00 p.m. EST, or on Federal holidays. If the system goes down during any of these times, NLM personnel will not be available to assist the Vendor.

Accessible via the Internet at https://sharepoint.nlm.nih.gov/Projects/knowman/default.aspx

The work shall be performed off-site at the Vendor’s facilities and all materials shall remain in the United States. The Vendor shall be responsible for supplying computers, monitors, and printers in addition to high-speed computer connectivity to NLM’s computer (i.e., cable or DSL or other high speed communications format supporting Web connectivity). All cataloging records shall be completed in the NLM Voyager ILS. OCLC Connexion is used for authority record searching and verification. The Vendor shall supply the printer cartridges, and paper required to provide the required hardcopy printouts

E.

Reporting Requirements and Deliverables

1.

Deliverables

Each monthly delivery shall consist of:

a.

Completed RDA and/or AACR2 cataloging records in Voyager, along with the corresponding authority records, for the Germanic and Romance Foreign language items cataloged and shall consist of the month's deliverable of 50-125 cataloged records. Return cataloged monographs and multi-part items supplied by NLM under D.1 above. Each title cataloged shall be accompanied by one NLM Voyager printout of the corresponding cataloging record and all related authority records found in the online authority file, including printouts of all authority records found, created, or modified. The printouts of the authority records shall be inserted in the physical item, along with the printout of the NLM Voyager bibliographic record for the cataloged title.

Monthly return of cataloged monographs shall match the quantities of bibliographic records required each month and shall include any items returned to NLM uncataloged. By the end of the performance period, all monographs and multi-part items shall be returned to NLM.

The cataloged monographs shall be mailed/returned at the Vendor's expense to the following address:

Cataloging and Metadata Management Section

National Library of Medicine

Building 38, RM 1N08

8600 Rockville Pike

On a monthly basis, beginning two weeks after receipt of the first delivery, the Vendor shall be notified by NLM’s COR via e-mail whether a batch (identified by number and date of “Catdone” by the Vendor) has been approved or not. Upon approval, the Vendor shall make sure that all limited cataloging items within an approved batch are authorized successfully. NLM will verify the authorization of released batches.

b) Deliveries shall be for a total of a minimum of 600 titles cataloged and a maximum of 1500 titles cataloged.

c) Optional Period Quantities

Optional Period One: Period of Performance: on or about June 1, 2015-May 31, 2016

Task I-II = 600-1500 titles cataloged Optional Period Two: Period of Performance: on or about June 1, 2016-May 31, 2017

Task I-II = 600-1500 titles cataloged Optional Period Three: Period of Performance: on or about June 1, 2017—May 31, 2018 Task I-II = 600-1500 titles cataloged Optional Period Four: Period of Performance: on or about June 1, 2018-May 31, 2019

Task I-II = 600-1500 titles cataloged 2.

Reports

The vendor shall provide the following reports:

Monthly Reports Includes identification of the batches delivered and, at a minimum, each report shall include:

a.

Number of titles cataloged by language for which payment is being requested.

b.

Cumulative number of titles cataloged by language to date.

c.

Number of titles returned uncataloged in the month and the cumulative number returned uncataloged d.

A qualitative description of overall progress e.

An indication of any current problems which may impede performance and proposed corrective action.

The first monthly report consists of the first full month of performance plus any fractional part of the initial month.

Final Report The final monthly report shall constitute the final report and shall include a summation of the work performed and results obtained for the entire contract period.

F.

Program Management and Control Requirements NLM quality review of cataloging records will be 100% for the first two months. Thereafter, sample size reviewed by NLM may vary from 20% to 100% of the records in any batch.

G.

Inspection and Acceptance Requirements The Vendor is responsible for reviewing all bibliographic records and their accompanying authority records to assure that all submitted work will meet the NLM's quality standards.

If, during quality review of a batch, an error is discovered which results from a recent change in cataloging policy and/or practice and that change occurred between the time the Vendor completed the cataloging and NLM is performing the review, it will be returned to the Vendor to correct, but will not be counted as an error. When the Vendor is notified of an error resulting from a recent change in practice, they will be informed of the changed policy/practice and where this change is documented for future reference.

These standards are as follows:

1.

Cataloging Rules

Depending upon the standards used to create the records, quality review will be based on AACR2 rules and LCRIs OR RDA and LC/PCC PS, as modified by the NLM MAP. The number of records containing errors based on these standards must not exceed 15% of the total number of items delivered in a batch.

2.

Authority Work

Every access point must have an authority record present in the Voyager authority file. Eighty-five percent (85%) of all name records (personal, corporate, conference, or uniform title) headings created and/or modified by the Vendor shall conform to the requirements for the establishment of authority records and must be error-free. Ninety-five percent (95%) of all the bibliographic records must use the correct access point.

Subject Headings

The number of records containing errors in assigning subject headings according to the current MeSH vocabulary as selected from the MeSH Browser must not exceed 5% of the total number of items delivered in a batch.

4.

Classification

The number of records containing incorrectly assigned class numbers from the NLM Classification or the Library of Congress Classification schedules records in the alternate call number field must not exceed 5% of the total number of items delivered in a batch.

4.

Typographical Errors

The number of typographical errors must not exceed 5% for all MARC formatted bibliographic cataloging records delivered in a batch.

5.

Coding Errors

There must be no more than one coding error (e.g., indicators, NLM ILS and MARC coding, or NLM-defined local fields) per cataloging record or authority printout, and at least 95% of all cataloging records and printouts delivered in a batch must be free of input/coding errors.

Items which do not meet quality standards will be returned to the Vendor and must be reviewed and corrected at the Vendor’s expense. In addition for any batch rejected (i.e., batches which do not meet the quality standards in Item G (Inspection and Acceptance Requirements) and returned to the Vendor), NLM shall impose the following liquidated damages in accordance with FAR 52.211-11(a) (attached):

a.

If the batch is returned once, NLM shall impose a 10% reduction in the unit price charged for all the cataloged items in the rejected batch. The contractor shall be paid .9 of a unit for each title cataloged in that batch (e.g. if the rejected batch contains 30 items, the Vendor shall bill NLM only for 27 items).

If the batch is returned more than once, NLM shall impose a 50% reduction in the unit price charged for all the cataloged items in the rejected batch. The contractor shall be paid .5 of a unit for each title cataloged in that rejected batch (e.g. if the rejected batch contains 30 items, the Vendor shall bill NLM only for 15 items).

c.

For any materials returned in a damaged condition not previously identified, NLM shall impose a fee for repair or replacement.

� All NLM specific documentation can be accessed via KnowMan, NLM’s documentation management tool located at � HYPERLINK "https://sharepoint.nlm.nih.gov/Projects/knowman/default.aspx" �https://sharepoint.nlm.nih.gov/Projects/knowman/default.aspx�

� Available at � HYPERLINK "http://www.nlm.nih.gov/tsd/cataloging/NLM_RDA_Metadata_Application_Profile.pdf" �http://www.nlm.nih.gov/tsd/cataloging/NLM_RDA_Metadata_Application_Profile.pdf�

� For NLM application of MARC coding for RDA records, see MARC 21 encoding to accommodate RDA elements: NLM practice available at � HYPERLINK "http://www.nlm.nih.gov/tsd/cataloging/MARC_21_coding_to_accommodate_RDA_elements.pdf" �http://www.nlm.nih.gov/tsd/cataloging/MARC_21_coding_to_accommodate_RDA_elements.pdf�

�Apply publication types using the appropriate NLM-supplied macro lists.

� Using NLM supplied macro software, the addition of this data requires minimal effort (estimated at 2 seconds per title).

� NLM security rules specify that all Vendor staff shall complete two (2) hours on online Mandatory Computer Security Awareness training, available at � HYPERLINK "http://irtsectraining.nih.gov" ��http://irtsectraining.nih.gov�) and that each Vendor staff member print and submit to NLM the required “Certificate of Training”. This training must be completed within two (2) weeks of the purchase order start date and for option periods, each year within two (2) weeks after notification by NLM of the URL for the online training. As Vendor staff changes, each new Vendor staff member assigned to this project shall complete the online training and submit the required “Certificate of Training” within two (2) weeks of assignment to the work of this purchase order.