NW_Attachment_II_-_QARS.pdf

ATTACHMENT II - QUALITY ASSURANCE REQUIREMENTS SUMMARY

NEWS WRITING, GRAPHICS, AND PODCASTS FOR ENVIRONMENTAL HEALTH PERSPECTIVES

NATIONAL INSTITUTES OF ENVIRONMENTAL HEALTH SCIENCE

RESEARCH TRIANGLE PARK, NC

This draft Quality Assurance Requirements Summary (QARS) is provided so that the Contractor can be familiar with the level of service expected.

Required Service Deliverable Performance Standard Acceptable Quality Level (AQL) Monitoring Method

News writing, graphics, and podcasts

PWS. Section 3. Provide news writing, graphics and podcasts

News manuscripts Based on EHP style guide provided; all content must be factually true and correct; any statements or quotes must not be misrepresented or taken out of context. All statistics, opinions, estimates, and/or predictions must be cited to authoritative original sources.

Fewer than 3 typos or grammatical errors per article. Appropriately reference opinions in a neutral, scientifically conservative manner free of perceptible bias.

# of corrections

Licensed graphics Graphics shall work strategically with the text to convey information that would be cumbersome or impossible to describe in words, and/or visual appeal. Based on appropriateness for the content and the favorable price/licensing terms.

100% of final, approved graphics used on EHP website.

Use of graphics on website and random public compliments and/or requests for reproduction or reuse.

Original drawings Graphics shall work strategically with the text to convey information that would be cumbersome or impossible to describe in words, and/or visual appeal. Based on appropriateness for the content and the favorable price/licensing terms.

100% of final, approved graphics used on EHP website.

Use of graphics on website and random public compliments and/or requests for reproduction or reuse.

Podcasts Podcasts approved and posted online with the 508 approved transcript.

99.9%+ EHP’s current standards for posting podcasts – adequate volume levels in the audio file, accuracy of the transcript (no content errors, fewer than 3 typos).

Metrics for downloads and

“clicks”