Controlled_Rate_Freezers__2014-2015.doc

STATEMENT OF WORK

Pre-Inspection and Service Agreement Controlled Rate Freezers

1) BACKGROUND INFORMATION

The National Institutes of Health (NIH) is one of the world’s largest biomedical research organizations and is the focal point for US government health research. NIH is comprised of thirty different Institutes and Centers (IC’s) which conduct research in a variety of scientific disciplines.

The Dale and Betty Bumpers Vaccine Research Center (VRC) at the National Institutes of Health was established to facilitate research in vaccine development. The VRC is dedicated to improving global human health through the rigorous pursuit of effective vaccines for human diseases.

There are three controlled rate freezers located in room 1510 at building 40 that are utilized for on-going research programs. It is desired to have these units covered under a service agreement to minimize equipment downtime.

2) PURPOSE AND OBJECTIVES OF THE ACQUISITION

To place the controlled rate freezers within a full-service preventive maintenance program to optimize equipment uptime, reliability and provide prioritized repair. The desired preventive maintenance agreement must provide for semi-annual inspections and calibration, all parts and labor to perform maintenance activities as suggested by equipment manufacturer. Agreement must additionally cover needed repairs/labor throughout term.

3) CONTRACTOR REQUIREMENTS:

a) The contractor shall;

i) Maintain factory trained service personnel on staff

ii) Provide priority repair for customer defined emergencies 24/7/365

iii) Provide semi-annual inspection, preventative maintenance, adjustments and calibrations

iv) Provide certificate of calibration

v) Provide detailed status report of PM activities including recommendations

vi) Cover all preventive maintenance parts and labor 100%

vii) Provide unlimited phone and email support

viii) Annual replacement of LN2 solenoid valves

ix) Communicate with end user and Facility Manager regarding equipment performance and repair status.

4) CONTRACTOR SUPPLIED MATERIALS

a) The Contractor shall provide all necessary parts and equipment necessary to perform remedial repair and planned maintenance of the above equipment.

5) GOVERNMENT FURNISHED MATERIALS

No Government furnished materials are provided under this contract.

6) REPORTING REQUIREMENTS AND DELIVERABLES

a) Technical support, repair as needed, and planned maintenance.

7) INSPECTION AND ACCEPTANCE

a) All work will be inspected and approved by NIAID designee.

b) All work will be completed in accordance with industry standards.