NIA1 260000000732.docx

Michigan.gov/MiProcurement

Michigan.gov/MiProcurement

AWARD RECOMMENDATION

The Department of Technology, Management, & Budget’s Procurement office has completed the reevaluation of RFS 240000001279 Zero Trust SSE and is recommending an award to World Wide Technology, LLC in the amount of $9,804,171.41 pending State Administrative Board approval, if applicable. More information on the State Administrative Board can be found at: State Administrative Board. The State initially awarded to Trace3, LLC via the Cisco Systems Inc Master Agreement 210000001333 in the amount of $8,234,029.80.

Bidders who were not recommended for the award are encouraged to schedule a debriefing session with the Solicitation Manager. The debriefing session will provide the bidder with the State’s rationale on why the bidder was not recommended for the award. The Solicitation Manager may be contacted as follows:

Kristine Mills, Solicitation Manager.

MillsK11@michigan.gov 517-242-6402 Public copies of all bidder proposals can be found here: DTMB - Bid Proposals (michigan.gov) Background Information:

This Request for Proposal (RFP) was to solicit responses for selection of a Contractor to provide services commonly described as Security Service Edge (SSE). The term of the licensing is 3 years.

Bidders:

The RFP was posted on SIGMA VSS on March 1, 2024. The following bidders submitted proposals by the published due date of April 9, 2024.

Chicago, IL 6011

Dallas, TX 75202

CDW Government LLC

230 N. Milwaukee Ave.

Vernon Hills, IL 60061

Deloitte & Touche LLP

30 Rockefeller Plaza New York, NY 10112

Lumen

100 CenturyLink Drive Monroe, LA 71203 LLC

NuHarbor Security, Inc.

553 Roosevelt Highway Colchester, VT 05446

Presidio Networked Solutions Group, LLC

660 E.10 Mile Road, Suite 110 Ferndale, MI 48220

Trace3, LLC

7505 Irvine Center Drive Suite 100 Irvine, CA 92618

World Wide Technology, LLC

1 World Wide Way St. Louis, MO 63146

*SDVOB: Service-Disabled Veteran Owned Business **GDBE: Geographically Disadvantaged Business Enterprise

EVALUATION SYNOPSIS

I. Evaluation Process A Responsible Vendor is a vendor that demonstrates it has the ability to successfully perform the duties identified by the solicitation. A Responsive proposal is one that is submitted in accordance with the solicitation instructions and meets all mandatory requirements identified in the solicitation.

Proposal Instructions: Evaluation Process

The full evaluation process is stated in the RFP Proposal Instructions.

II. Evaluation Method Responses to this solicitation were reviewed by Joint Evaluation Committee, which consisted of the following individuals:

Jason Frost, Director DTMB, Platform Support Services

Aaron Dupree, Director DTMB, Michigan Security Operations Center

Sunil Polavarapu, DTMB, Agency Services

Jim Wilbur, Technical Lead DTMB, Michigan Cyber Security

Stephanie Jeppesen, State Administrative Manager DTMB Cybersecurity and Infrastructure Protection

Alan Knox, SecOps Analyst DTMB, Cyber Security and Infrastructure Protection

Toney Casey, Director DTMB, Client Service Center Jayson Cavendish, Chief Security Officer, DTMB, Cybersecurity and Infrastructure Protection

Whitnie Zuker, DTMB, CTO

Rex Menold, Chief Technology Officer

DTMB

Andrey Verevko, General Manager, CTO DTMB, Platform, Design & Support Services

Tanner Jones DTMB, Project Manager

David Wilson

DTMB

Manny Rosales, General Manager DTMB, Agency Services

III. Evaluation Results A. AHEAD, Inc Bidder has not met the requirements of being responsive and responsible due to:

a) Bidder did not follow proposal instruction and broke up submission leading to the omission of key documents including a redlined copy of the Terms and Conditions and additional data security schedules.

b) Bidder also did not respond to Column C of the Business Specification Worksheet indicating if the requirements were current capabilities, required configuration, etc.

c) Bidder did not provide contact information for the references Presidio Networked Solutions Group, LLC Bidder has not met the requirements of being responsive and responsible due to:

a) Bidder did not provide experience requirements or references for Contractor Technical Solution Engineer.

b) Bidder did not provide references for Contract Program Manager.

c) Bidder did not provide any information for Contract Security Officer

d) Bidder did not provide contact information for the references

Vendor Questions Worksheet

Bidder's response did not address how the company will scale up to manage the increase in gross sales

0.25

Bidder's response did not provide gross annual sales

0.25

Bidder omitted contact information or dollar value on some of the references

Bidder response to the debarred question only addressed the solution provider and not the bidder

0.5

Bidder's experiences 1 and 3 were not of the same scope

Bidder's references 1 & 2 were for solution provider and did not involve bidder to demonstrate their experience with projects of a similar size and scope. Bidder did not provide contact information for experience 3. Bidder did not provide dollar value for references to determine if the projects are of the same size of the work described in the RFS

Bidder's references 2 & 3 were for solution provider and did not involve bidder to demonstrate their experience with projects of a similar size and scope.. Bidder did not provide dollar value for references to determine if the projects are of the same size of the work described in the RFS.

Bidder's references were for solution provider and did not involve bidder to demonstrate their experience with projects of a similar size and scope. Bidder did not provide dollar value for references to determine if the projects are of the same size of the work described in the RFS

Bidder provided redlines to the Insurance Terms

Bidder currently has a low Michigan economic impact with plans to add only minimal additional Michigan resources to support this Contract

Bidder did not provide average or minimum wage to employees in Michigan

0.5

Bidder did not provide health insurance coverage information or minimum or average wage to employees in Michigan

0.75

Resumes

Bidder did not provide sufficient amount of time for the resources allocated to the project

Bidder did not provide references for Contractor Program Manager/ Product Specialist

0.5

Bidder's Technical Solution Engineer response did indicate SSE Experience

Bidder did not provide references for Technical Solution Engineer

0.5

Bidder did not provide references for Contract Security Officer

Schedule A- Statement of Work

Bidder did not accept Schedule E- Data Security Requirements as presented

Bidder is still in the process of obtaining FedRamp certification

0.5

0.5

Bidder did not provide a Disaster Recovery Plan

0.5

Bidder did not provided documentation to support ADA Compliance

0.5

Bidder did not provide a detailed plan for training

Bidder's plan for transition to State support was insufficient and Transition Out Plan lacked detail

Bidder did not provide a detailed Transition Out Plan

Bidder's Transition Out Plan lack detailed

Bidder's key personnel did not match provided resumes/letter's of commitment

Bidder cannot commit to Key Personnel

Bidder cannot agree to background checks

IV. Technical Evaluation Summary

Resumes

Schedule A- SOW

Schedule A- Attachment 1- Business Specifications Worksheet

V. Original Pricing Summary Pricing was evaluated for the bidders who passed technical. The following is a summary of their price proposals:

Managed Service (includes licensing and hosting)

$33,257,552.26

VI. Original Award Recommendation Award recommendation is made to the responsive and responsible Bidder who offers the best value to the State of Michigan. Best value is based on the proposal meeting the minimum point threshold and offering the best combination of the factors stated in the Proposal Instructions Evaluation Process section, and price.

Trace3, LLC provided the best value to the State. Best value factors for Award Recommendation including but not limited to:

· The solution leverages the State’s investment in Cisco Secure Client and Identity Services engine to offer the lowest cost solution and easiest transition process.

· Trace 3 is a fulfillment partner under the Cisco Systems Inc MA 210000001333 allowing this purchase to be made under that Contract in which Cisco has agreed to State’s Standard Contract Terms and Data Security schedule.

Award Recommendation is made to Trace3, LLC in the amount of $8,234,029.80.

VII. Reevaluation Results After much consideration, the State decided to pivot away from the Trace3/Cisco solution and reevaluated the other vendors who submitted proposals.

VIII. Renegotiations The State reviewed the proposals submitted by the other bidders who passed technical and entered negotiations with CDW-G and WWT. WWT was able to maintain their original bid pricing, including the option year escalation rates.

IX. New Pricing Summary

X. New Award Summary Award recommendation is made to the responsive and responsible Bidder who offers the best value to the State of Michigan. Best value is based on the proposal meeting the minimum point threshold and offering the best combination of the factors stated in the Proposal Instructions Evaluation Process section, and price.

World Wide Technology, LLC provided the best value to the State. Best value factors for Award Recommendations include but are not limited to:

· WWT’s technology stack supports the State’s security architecture by providing a broader set of real‑world user types, devices, applications, and data classifications.

· WWT was able to maintain their original bid pricing, including the option year escalation rates, providing the next lowest overall cost to the State.

· WWT provided a model in which the proposed technology vendor, Zscaler, negotiated using the State’s terms and conditions.

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