NB647070-25-02238 Statement of Work.pdf

STATEMENT OF WORK

NB647070-25-02238

TITLE: Instrument Service for Agilent LC-MS/MS

LAB REQUESTING SERVICE: Material Measurement Laboratory, Applied Chemicals and Materials Division

I. BACKGROUND

The Applied Chemicals and Materials Division (ACMD) develops measurement science, standards, data, and measurement services to support new breathalyzers for forensic toxicology and clinical diagnosis. This includes the determination of “breathprints” consisting of organic molecules with breath concentrations ranging from parts-per-billion (ppb) to parts-per-trillion (ppt). To support this mission, ACMD utilizes LC- MS/MS (liquid chromatography - tandem mass spectrometry) comprising the following modules:

Agilent 1290 Infinity II High Speed Pump (S/N: DEBA205687) Agilent 1290 Infinity II Multisampler (S/N: DEBAQ03745) Agilent Upgrade InfinityLab Sample Thermostat (S/N: DEBBP34104) Agilent 1290 Infinity II Multicolumn Thermostat (S/N: DEBAZ06494) Agilent1290 Infinity II Diode Array Detector FS (S/N: DEBAV03873) MS40 RotaryVane Pumps LCMS Version (S/N: IT21285057) Agilent Jet Stream Compact CNI (S/N: SG21279008) Agilent QQQ LC/MSD - 6470B (S/N: SG2138G206)

II. SCOPE OF WORK

ACMD requires instrument service for an owned Agilent LC-MS/MS, located at the National Institute of Standards and Technology (NIST), 325 Broadway, Boulder, CO 80305. The instrument service must include all modules listed above. The Contractor shall provide the following services:

• One (1) on-site preventive maintenance visit for each 12-month period of the contract. The contractor shall contact the NIST Technical Point of Contact (TPOC) at least 10 business days prior to the proposed date of the visit.

• OEM consumable parts required for preventive maintenance are included in contract price.

• Unlimited on-site emergency repair visits.

• OEM parts required for repair are included in contract price.

• OEM consumable parts required for repair are included in contract price.

• Cost for service engineer labor and travel are included in contract price.

• Replacement of any part/module/instrument that cannot be repaired.

• Unlimited remote technical support for hardware/software issues.

SERVICE REPORT

For each service call for on-site maintenance or repairs, the Contractor shall submit a service report to the TPOC that includes the following:

• Service date.

• Model number(s).

• Serial number(s).

• Description of service(s) performed.

• Name and quantity of any parts that were repaired.

• Name and quantity of any parts that were replaced.

• Diagnostic test results or narrative summary demonstrating that the instrument is meeting the performance standards.

• Any additional comments or recommendations.

• Printed name and signature of service engineer or technician.

• Signature block for TPOC to accept the services rendered.

WARRANTY

All labor, replacement parts and components provided by the Contractor are guaranteed for a period of ninety (90) days from the service visit completion date.

CONTRACTOR’S MINIMUM QUALIFICATIONS

• The Contractor shall provide service engineers or technicians that are fluent in the operation of the Agilent instruments for which the service is being rendered throughout the period of performance of this requirement.

• Contractor personnel shall have at least two (2) years of experience on the Agilent instruments for which the service is being rendered.

• Due to timelines associated with clearance of non-US citizens, Contractor personnel performing repairs must be US citizens.

PERIOD OF PERFORMANCE

Base Year: Sep 01, 2025 to Aug 31, 2026 Option Year 1: Sep 01, 2026 to Aug 31, 2027

PLACE OF PERFORMANCE

National Institute of Standards and Technology (NIST) 325 Broadway Boulder, CO 80305

INSPECTION AND ACCEPTANCE

The Government reserves the right to conduct quality assurance testing to confirm that a given instrument meets the manufacturer’s performance specifications. All Government testing will be completed within five

(5) working days of the completion date of a maintenance or repair visit.

III. GENERAL INFORMATION

Compliance with NIST Rules and Regulations

While on the NIST campus, the Contractor’s representative(s) shall abide by all NIST rules and regulations.

The Contractor shall provide all information necessary for the TPOC to authorize entrance to the NIST campus in accordance with NIST Security Policy and Procedures.

Security

NIST is a restricted campus. An identification badge is required for access for entry into buildings and is shown to the armed Security Police when entering the campus. Contractor personnel must wear the identification badge issued by NIST Security while working at any NIST campus.

Regular Business Hours

Regular business hours are Monday through Friday, 8:00 am to 5:00 pm local time.

Vehicle Registration

All Contractor employees must register their vehicles with the NIST Security Office to gain access to the campus. A valid driver’s license, Government-furnished civilian ID (which in most cases can be a valid driver's license), proof of insurance and current registration must be presented to the NIST Security Office.