20R0076_SOW.docx
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- Bell Helicopter Contracting Engineering Technical Services (CETS) Contractor Field Services (CFS)
- Solicitation number
- N6893620R0076
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10/15/2019 2:56 PM
DRAFT STATEMENT OF WORK
FOR
NAVAL AIR TECHNICAL DATA AND ENGINEERING SERVICE CENTER (NATEC)
CONTRACTOR ENGINEERING TECHNICAL SERVICES (CETS)
1. SCOPE
1.1 Background: The Integrated Warfighter Support Services (IWSS) Division of the Naval Air Technical Data and Engineering Service Center (NATEC) provides Engineering Technical Services (ETS) in support of Naval Aviation weapons systems throughout their sustainment life-cycle. In addition to aircraft programs, NATEC is responsible for ETS services in support of all associated systems and equipment. The objective of ETS is to develop the technical skills and abilities of Navy and Marine Corps military and civilian personnel who are responsible for the operation and maintenance of their assigned aviation weapon system/program. Weapon system maintenance, along with maintenance on associated support equipment, is essential for its successful performance in a military role and is therefore indispensable for both current deployments and national security. It is essential that aircraft be mission-ready and able to perform their military tasking with the minimum possible failures or faults. Insufficiently trained military or civilian personnel exist within the Government to perform the necessary tasks, particularly those on new or modified systems.
1.2 Scope: NATEC, San Diego, CA requires Contractor Engineering Technical Services (CETS) Contractor Field Services (CFS) be provided to various Fleet shore activities for the purpose of informing, instructing, and training Navy, Marine Corps military and civilian personnel to be proficient in the installation, operation, and maintenance to include technical guidance and advice to resolve unusually complex technical problems. This acquisition is for Contractor Field Services – Prime (CFSP) types of Engineering Technical Services (ETS) in support of and Marine Corps UH-1 and AH-1 helicopters listed in paragraph 3.3.3 of the SOW.
2. APPLICABLE DOCUMENTS.
The following documents are applicable to this SOW to the extent specified herein. Additional documents may be applicable and will be identified at the task order level.
NATECINST 12339.1B dtd 17 Oct 16 (or current series) – Navy Civilian Technical Specialist (NCTS) Qualifications and Examination Procedure
NATECINST 5400.1B dtd 21 Jun 16 (or current series) – ETS Administrative Management Manual
DoDINST 3020.41 dtd 3 Oct 05 (or current series) – Contractor Personnel Authorized to Accompany the U.S. Armed Forces
CNAFINST 4790.2 C dtd 15 Jan 17 – Naval Aviation Maintenance Program
3.0 REQUIREMENTS.
3.1 General Requirements
3.1.1 Support Overview: The Contractor shall provide on-site and on-call technical and logistics support to Department of Defense (DoD) personnel relating to analysis and recommendations for changes and improvements to equipment installation, operation, modification, maintenance, training, and failure mode analysis for weapon systems/equipment. (CDRL A001)
3.1.2 Support Locations: The Contractor shall be assigned to a Permanent Duty Station (PDS) identified by Task Numbers in order to support local activities on a daily basis. PDS locations may include: McGuire, NJ: New River, NC; Kaneohe Bay, HI; Camp Pendleton, CA; New Orleans, LA; Japan.
The Contractor may be required to temporarily travel to other activities within the following Navy and Marine Corps commands/organizations; all Naval Air Stations (NAS) and Marine Corps Air Stations (MCAS) and Facilities, Naval Air Systems Command Headquarters and activities, Navy and Marine Corps Type Command activities ashore and afloat, and Navy and Marine Corps forward deployed units and activities, which may include CONUS and OCONUS locations. Temporary Duty (TDY) from an assigned (permanent) duty station may be extensive and will be dependent upon the aircraft/systems supported by the Task Number work site. All TDY Travel shall be approved in writing via the Navy Technical Designation (NTD) letter and endorsement as a part of the NATEC Detachment Site Lead process in accordance with NATECINST 5400.1. Occasionally, the Government support requirement will necessitate relocating a Task from one PDS to another. Specific Task Numbers and their locations will be called out in each specific Task Order issued under the contract.
3.2 SECURITY
3.2.1 Personnel Security. The contractor shall provide personnel with the appropriate personnel security clearance levels for the work to be performed. Access to SECRET information is required in the performance of this contract and shall be in accordance with the DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM), incorporating change 2, 18 May 2016, applicable DoD personnel security regulations, and DoD Contract Security Classification Specification (DD Form 254). The contractor shall maintain sufficiently cleared personnel to perform the tasks required by this SOW IAW the DD Form 254 and the contract. All contractor personnel shall possess the requisite security clearance, accesses, and need-to-know commensurate with the requirements of their positions.
All contractor personnel with access to unclassified information systems, including e-mail, shall have at a minimum a favorable Tier 3 (T3) investigation.
3.2.2 Information Security. Direct Support contractor personnel working under the purview of a DoN Commanding Officer/Commander shall comply with the local security provisions and the requirements of SECNAV M-5510.36 (series). The contractor shall implement and maintain security procedures and controls to prevent unauthorized disclosure of controlled unclassified information and to control distribution of controlled unclassified information in accordance with DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM), and SECNAV M-5510.36. For Official Use Only information generated and/or provided under this contract shall be marked and safeguarded as specified in DoDM 5200.01, Information Security Program Manual (Volume 4) available at http://www.dtic.mil/whs/directives/corres/pdf/520001_vol4.pdf . Contractor shall not store or transmit Controlled Unclasified Information (CUI) on personal information technology systems or via personal e-mail. Unclassified e-mail containing any DoD CUI shall be encrypted. Prior to sending CUI to any non-Navy Marine Corps Internet (NMCI) addressees, the sender must first positively verify all recipients are authorized access to CUI and have need-to-know. Non-NMCI recipients must have a DoD compliant Private Key Infrastructure (PKI) certificate that enables electronic transmission via unclassified networks while protecting the CUI with a digital signature and encryption.
For Official Use Only information generated and/or provided under this contract shall be marked and safeguarded as specified in DoDM 5200.01, Information Security Program Manual (Volume 4) available at http://www.dtic.mil/whs/directives/corres/pdf/520001_vol4.pdf and DoD 5400.7-R, Freedom of Information Program Chapter 3 (pages 31-42) available at http://www.dtic.mil/whs/directives/corres/pdf/540007r.pdf.
All controlled unclassified technical information shall be appropriately identified and marked with the following distribution statement:
Distribution Statement E: Distribution authorized to DoD components only, Administrative or Operational Use, 09 April 2019.. Other requests shall be referred to NATEC, Code 67541, NAS North Island, San Diego, CA 92135.
All technical documents that are determined to contain export-controlled technical data shall additionally be marked with the export controlled warning statement in accordance with the SECNAV Manual 5510.36.
Public Release. Disclosure of information is covered by DFARS 252.204-7000 Disclosure of Information, incorporated in Section I of the contract. Concerning subsection (a)(2), “information otherwise in the public domain” is information officially released into the public domain, e.g. via Distribution Statement A, and does not include information in the public domain that has not been officially released. For disclosure of unclassified information that has not been officially released, the Contractor must seek specific approval from the Contracting Officer in consultation with the Security Department.
3.2.3 Operations Security (OPSEC). The contractor shall comply with the OPSEC requirements outlined within the DD Form 254.
The Contractor shall develop, implement, and maintain an OPSEC program to protect controlled unclassified activities, information, equipment, and material used or developed by the Contractor and any subcontractor during performance of the contract. The Contractor shall be responsible for the subcontractor implementation of the OPSEC requirements. The OPSEC program shall be in accordance with National Security Decision Directive (NSDD) 298, and at a minimum shall include:
1) Assignment of responsibility for OPSEC direction and implementation.
2) Issuance of procedures and planning guidance for the use of OPSEC techniques to identify vulnerabilities and apply applicable countermeasures.
3) Establishment of OPSEC education and awareness training.
4) Provisions for management, annual review, and evaluation of OPSEC programs.
5) Flow down of OPSEC requirements to subcontractors when applicable.
3.2.4 Maintenance Level: The maintenance level supported by CETS under this contract is Organizational (O), Depot (D) and Intermediate (I).
3.2.5 Objective: The objective of CFS is to develop the technical skills and abilities of military and civilian personnel of the Department of Defense responsible for the operation and maintenance of the system/equipment to the level of self-sufficiency.
3.2.6 Safety: The contractor shall emphasize safety precautions to be taken in all training and support provided. The Contractor shall comply with all established Naval Aviation Safety Rules and Regulations at all times.
3.2.7 Contractor Personnel: The Contractor shall provide qualified, skilled, and knowledgeable personnel to support all of the PWS tasks.
3.3 SUPPORTED PROGRAMS, DISCIPLINES, AND SYSTEM/SUBSYSTEMS
3.3.1 Programs Supported: The Contractor shall be required to provide CETS for the aviation programs, systems and equipment listed in paragraph 3.3.3.
3.3.2 Disciplines Supported: Support as defined in paragraph 1.2 shall be provided to the aircraft systems, sub-systems and associated systems and equipment, and in the disciplines specified in paragraph 3.3.3.
3.3.3 Systems/Subsystems Supported: The following is a list of the systems and subsystems common to the aircraft platforms and associated support equipment sustained under this contract. The systems/subsystems to be supported by each task will be selected from this list and identified in the specific Task Order. Systems and equipment (as applicable to the aircraft configuration) may include:
| SYSTEM |
| NOMENCLATURE |
| WUC |
| DISCIPLINE |
| PLATFORM |
| 11 |
| AIRFRAME |
| 11000 |
| AF |
| H-1 |
| 12 |
| FUSELAGE COMPARTMENTS |
| 12000 |
| AF |
| H-1 |
| 13 |
| ALIGHTING/LAUNCHING SYSTEM |
| 13000 |
| AF |
| H-1 |
| 14 |
| FLIGHT CONTROLS |
| 14000 |
| AF |
| H-1 |
| 15 |
| ROTARY WINGS |
| 15000 |
| AF |
| H-1 |
| 17 |
| ESCAPE SYSTEMS |
| 17000 |
| AF |
| H-1 |
| 22 |
| TURBOSHAFT ENGINES |
| 22000 |
| AF;AV |
| H-1 |
| 24 |
| AUXILIARY POWER SYSTEMS |
| 24000 |
| AF; AV |
| H-1 |
| 26 |
| HELICOPTER DRIVES/TRANSMISSIONS |
| 26000 |
| AF |
| H-1 |
| 29 |
| POWER PLANT INSTALLATION |
| 29000 |
| AF |
| H-1 |
| 41 |
| AIR CONDITIONING/PRSRZ/ICE CONTROL |
| 41000 |
| AF; AV |
| H-1 |
| 42 |
| ELEC PWR SPLY/DISTR/LIGHTING SYSTEMS |
| 42000 |
| AV |
| H-1 |
| 44 |
| LIGHTING SYSTEMS |
| 44000 |
| AV |
| H-1 |
| 45 |
| HYDRAULIC SYSTEMS |
| 45000 |
| AF; AV |
| H-1 |
| 46 |
| FUEL SYSTEMS |
| 46000 |
| AF; AV |
| H-1 |
| 47 |
| OXYGEN SYSTEMS |
| 47000 |
H-1
| 48 |
| ICE AND RAIN REMOVAL/PROTECTION SYSTEM |
| 48000 |
| AF; AV |
| H-1 |
| 49 |
| MISCELLANEOUS UTILITIES |
| 49000 |
| AF; AV |
| H-1 |
| 51 |
| INSTRUMENTATION SYSTEMS |
| 51000 |
| AF; AV |
| H-1 |
| 52 |
| AUTOPILOT SYSTEMS |
| 52000 |
| AV |
| H-1 |
| 54 |
| TELEMETRY SYSTEMS |
| 54000 |
H-1
| 55 |
| VEHICLE MANAGEMENT SYSTEM |
| 55000 |
| AF |
| H-1 |
| 56 |
| FLIGHT REFERENCE SYSTEMS |
| 56000 |
| AV |
| H-1 |
| 57 |
| INTEGRATED GUIDANCE/FLT CONT SYS |
| 57000 |
| AF; AV |
| H-1 |
| 58 |
| IN-FLIGHT TEST EQUIPMENT SYSTEMS |
| 58000 |
| AF; AV |
| H-1 |
| 61 |
| HF COMMUNICATIONS SYSTEMS |
| 61000 |
| AV |
| H-1 |
| 62 |
| VHF COMMUNICATIONS SYSTEMS |
| 62000 |
| AV |
| H-1 |
| 63 |
| UHF COMMUNICATIONS |
| 63000 |
| AV |
| H-1 |
| 64 |
| INTERPHONE SYSTEMS |
| 64000 |
| AV |
| H-1 |
| 65 |
| IFF SYSTEMS |
| 65000 |
| AV |
| H-1 |
| 66 |
| EMERGENCY RADIO SYSTEMS |
| 66000 |
| AV |
| H-1 |
| 67 |
| COM/NAV/IFF INTEGRATED PACKAGE SYSTEMS |
| 67000 |
| AV |
| H-1 |
| 69 |
| MISCELLANEOUS COMMUNICATIONS SYSTEMS |
| 69000 |
| AV |
| H-1 |
| 71 |
| RADIO NAVIGATION SYSTEMS |
| 71000 |
| AV |
| H-1 |
| 72 |
| RADAR NAVIGATION SYSTEMS |
| 72000 |
| AV |
| H-1 |
| 73 |
| BOMBING NAVIGATION SYSTEMS |
| 73000 |
| AV |
| H-1 |
| 74 |
| WEAPONS CONTROL SYSTEMS |
| 74000 |
| AV |
| H-1 |
| 75 |
| WEAPON DELIVERY |
| 75000 |
| AV |
| H-1 |
| 76 |
| COUNTERMEASURES SYSTEMS |
| 76000 |
| AV |
| H-1 |
| 84 |
| WEAPONS DELIVERY SYSTEMS |
| 84000 |
| AV |
| H-1 |
| 91 |
| EMERGENCY EQUIPMENT |
| 91000 |
| AF; AV |
| H-1 |
| 94 |
| METEOROLOGICAL EQUIPMENT |
| 94000 |
| AV |
| H-1 |
| 95 |
| INTEGRATED PROCESSOR SYSTEMS |
| 95000 |
| AV |
| H-1 |
3.4 TECHNICAL TRAINING
3.4.1 The Contractor shall provide technical training and briefings as stated in the following SOW sub-paragraphs. (CDRL A002)
3.4.1.1 The Contractor shall provide system-specific technical briefings to Navy, Marine Corps, and civilian personnel.
3.4.1.2 The Contractor shall provide on-site academic instruction and on-equipment proficiency training to Navy and Marine Corps personnel, Navy Engineering and Technical Services (NETS) Specialists, and other Government employees, on the installation, maintenance, troubleshooting techniques, and operation pertaining to the Built in Test, routine maintenance, inspection, adjustment and repair of the prime systems and equipment.
3.4.1.3 The Contractor shall assist, train, and demonstrate the best methods of installations, modifications and use of retrofit kits, with heavy emphasis on safety precautions.
3.4.1.4 The Contractor shall provide advice on supply support problems, which require manufacturer and/or cross-reference of manufacturer-to-Navy part numbers.
3.4.1.5 The Contractor shall assist the NATEC Technical Coordinator (TC) or the NATEC Product Support Lead (PSL), in developing training plans and identifying training programs for assigned systems, which will ensure Navy and Marine Corps personnel, NETS, and personnel are trained to operate and maintain systems in accordance with Navy Technical Data and the learning objectives derived from the Navy Mission Essential Task Lists (NMETL).
3.4.1.6 The Contractor shall utilize the Commander Naval Air Technical Training (CNATT) curricula, lessons and performance testing criteria when identified by the TC to provide training. The Contractor shall provide training completion feedback to the NATEC TC or the NATEC PSL. Feedback shall include class rosters, test scores if applicable, and student course critiques. All training provided shall meet or exceed the Learning Objectives established by Navy Training System Plans (NTSPs) and CNATT. The Contractor shall participate in reviews of CNATT course material. The Contractor shall input the information in the Electronic Local Assist Request (ELAR) application within the Customer Response Management (CRM) database.
3.4.1.7 The Contractor shall provide prepared training materials to the Government in support of training required under this PWS to the program TC or PSL. The contractor shall provide digital copies of training materials for use by other ETS. The Contractor shall also supply necessary materials such as lesson guides, course outlines (curricula), training aids (handouts, drawings, PowerPoint slides, etc.), and tests (written and practical).
3.5 TECHNICAL ADVICE/SUPPORT
3.5.1 The Contractor shall provide technical assistance, advice, research and analysis as stated in the following SOW sub-paragraphs. Daily work will be documented in the CRM system. Documentation of deficiencies identified in any of the following tasks will be documented according to the current CNAFINST 4790.2 C series dtd 15 Jan 17 Naval Aviation Maintenance Discrepancy Reporting Program (NAMDRP).
3.5.1.1 The Contractor shall provide advice on the identification of, and instruction on the use of special tools, handling equipment, and test equipment associated with and related to the primary equipment/systems.
3.5.1.2 The Contractor shall provide advice to the NATEC TC or the NATEC PSL on problems requiring a quick response from the Fleet Support Team (FST), Fleet Readiness Center (FRC), Depot or Original Equipment Manufacturer (OEM) engineering activity (also known as reach back support).
3.5.1.3 Reserved
3.5.1.4 The Contractor shall provide technical advice and assistance in accident investigations, failure data reports, and material deficiency reports when required.
3.5.1.5 The Contractor shall provide operational and maintenance information available on FST approved modifications to the operations and maintenance personnel.
3.5.1.6 The Contractor shall provide Service Bulletin updates that relate to maintenance and/or operational problems usually obtained from the manufacturer’s plant or found in field information bulletins. The Contractor shall provide bulletin information to Military and Civilian Operations and Maintenance personnel for their use and inclusion in Navy Technical Manuals, as appropriate.
3.5.1.7 The Contractor shall participate at Integrated Logistics Support (ILS) and Technical Working Group (TWG) meetings convened by the Government to provide technical expertise and consultation services, to submit Fleet recommendations for changes to weapon systems/equipment.
3.5.1.8 The Contractor shall identify and analyze weapon systems/equipment deficiencies. (CDRL A001)
3.5.1.9 The Contractor shall provide on-site technical support to operating units, commands and shore-based industrial activities to analyze and identify weapon systems/equipment discrepancies in the operation and maintenance procedures contained in the most current versions of technical manuals (TMs) for weapon systems/equipment; compare performance of actual weapon systems/equipment operation and maintenance procedures against the operation and maintenance procedures documented in these weapon systems/equipment TMs. The contractor shall, when required, evaluate and review Government Furnished Equipment (GFI) technical source data for weapon systems/equipment, such as engineering drawings, engineering change proposals (ECPs), technical data packages (TDPs), maintenance plans, logistics support plans, Interim Manual Change Releases (IMCRs), and Interim Rapid Action Changes (IRACs), for technical accuracy and adequacy for incorporation into the applicable weapon systems/equipment operation and maintenance TMs. (CDRL A001)
3.5.1.10 The Contractor shall provide recommended changes to existing weapon systems/equipment operation and maintenance TMs in technical reports for use by the Government in preparing Technical Publications Deficiency Reports (TPDR). Technical Reports are entered into the ELAR application within the CRM database. (CDRL A001)
3.5.1.11 The Contractor shall perform evaluation of operational and maintenance occurrences to the criteria identified in the weapon systems/equipment TMs to ensure conformance with weapon systems/equipment maintenance objectives; determine the cause of weapon systems/equipment handling damage and other related problems and recommend corrective actions to the Government. (CDRL A001)
3.5.1.12 The Contractor shall perform on-site analysis of weapon systems/equipment deficiencies/failures, such as mechanical, electrical, or operator caused, in accordance with the requirements of appropriate TMs and provides advice on the development of resolutions. (CDRL A001)
3.5.1.13 The Contractor shall provide troubleshooting assistance to Government personnel during repair of malfunctioning equipment.
3.5.1.14 The Contractor may be required to work or travel to sites which could include environments that are located at or near weapons magazine areas, flight decks, flight-line ramps, aircraft spots, combat zones, and weapon ready-service areas. The Contractor may be required to travel to activities within the following Navy and Marine Corps organizations/commands; all Naval Air Stations (NAS) and Marine Corps Air Stations (MCAS) and Facilities, Naval Air Systems Command Headquarters and activities, Navy and Marine Corps Type Command activities ashore and afloat, and Navy and Marine Corps forward deployed units. Travel is for the purpose of training, evaluating and inspecting weapon systems/equipment that have malfunctioned or require troubleshooting assistance during emergency repair of the malfunctioning equipment.
3.6 SPECIAL REQUIREMENTS
3.6.1 Ready for Tasking. The Contractor shall maintain an employee at each assigned Task PDS who is Ready For Tasking (RFT) to any worldwide location including hazardous duty and combat zone locations. RFT includes the following: an active passport with greater than 90 days until expiration, medically qualified to deploy using the medical standards contained in NATECINST 12339.1B dtd 17 Oct 16 as guidance; the financial means to deploy; family care plan as appropriate; and individual qualifications for encumbering the assigned task. The contractor is required to participate either directly or indirectly through a local NATEC Detachment Site Lead in data collection using the NATEC online management information system as the means to document RFT.
3.6.2 Documentation in Customer Relationship Management (CRM)
The contractor employee is required to capture and maintain CRM data in the NATEC ELAR system. In order to meet both of these requirements, the contractor employee is required to hold an active account on the NATEC Web Site and maintain a current account on the ELAR Remedy server. The NATEC CRM, Web Site, and ELAR/Remedy are accessed with the assistance of NATEC detachment personnel.
3.6.3 Government Issued Credentials. The Contractor shall ensure employees return to the local or the assigned NATEC Detachment Site Lead, all Government issued credentials, such as Common Access Cards (CAC) and/or other ID cards, NTD letters and all endorsements thereto upon exiting task.
3.6.4 Daily Action Reporting. The Contractor shall report completion of daily support actions using the NATEC ELAR or other CRM application currently in use by the Government within 10 days of the event, trip, end-of-month, or project completion. (Note: Completion of ELAR tickets associated with daily local activities shall be completed daily.)
3.6.5 Certificate of Service (COS). The Contractor shall forward a signed copy of a completed Certificate of Service (COS) for each Task PDS to the Technical Assistant (TA) (Detachment Site Lead) for their review and signature within three workdays after the end of each month. The TA shall forward the signed COS to the COR. A copy of the COS form is provided in Attachment 1 (CSP) of the contract.
3.6.6. Shared Equipment. The Contractor may need to utilize Government assets in order to access specific databases to complete required tasking. The Contractor may utilize the equipment only to access databases and other information that is not available on the Contractor’s own systems. This equipment includes Government computers approved for use by the Government supervisor at that facility, at any of the tasking locations as available, to be utilized only on an as needed basis. This should not be construed as Government Furnished Property (GFP).
3.6.7 Progress/Status/Cost Report. The Contractor shall prepare and submit a monthly Performance and Cost Report to the COR and the Contracting Officer. (CDRL A003)
4.0 REPORTS AND DELIVERABLES
4.1 The Contractor shall provide the following Contract Data Requirement Lists (CDRLs) in accordance with the PWS and CDRL requirements:
| CDRL# |
| Subject |
| A0001 |
| Technical Report-Study/Services |
| A0002 |
| Training Materials |
| A0003 |
| Performance and Cost Report |
5.0 PERSONNEL QUALIFICATIONS
5.1 The Contractor shall be responsible for employing personnel having at least the minimum level of education and training, experience, and security clearance as stated under each labor category specified herein.
5.2 Technical Certification Training: The contractor shall ensure that every Engineering Technical shall have a certification for a minimum of one of the following:
-Navy “A” and/or ”C” schools or service equivalent school -Accredited Vocational Education Institutions -OEM/Factory Technical training programs related to the system(s)/equipment being supported.
5.3 Experience Level Definitions:
All personnel shall have at least five (5) Years practical hands on experience within the last seven (7) years in direct support of tasks described herein. Two (2) years of this experience must have been at or above the senior journeyman level.
5.4 Labor Qualifications: The following lists the minimum labor category experience requirements and the functional descriptions for each labor category:
| Labor Category |
| BLS SOC Code |
| SCA Code |
| Engineering Technician V |
| 17-3029 |
| SCA 30086 |
5.4.1 The Engineering Technician V is considered a Senior Journeyman as described in the following functional description: This is a DoD designated Emergency Essential (EE) position responsible for providing Engineering Technical Services (ETS) at an assigned Permanent Duty Station (PDS). Frequent travel to and from temporary duty stations with the U.S. Navy fleet and at U.S. military shore activities anywhere in the world, including combat zones is a critical function of this position.
- The position requires a well-rounded, formal education in the theory and application of electronics, mechanics, electricity, or aviation engineering, to demonstrate the ability to apply advanced theory to existing equipment and integrated systems. Additionally, possession of a good working knowledge of technical disciplines other than his/her specialty (such as higher mathematics, engineering principles, and the physical sciences) is ideal.
- Possession of superior oral and written communications skills, and the ability to achieve desired outcomes without direct supervision is imperative in order to successfully perform the duties of this position. The incumbent must be able to work on technical projects without supervision.
- Responsible for providing technical advice and assistance on the acceptance, installation, operation, repair, and/or maintenance of the assigned weapons systems and associated support equipment. Functions as a senior technical expert on assigned systems. Provides both formal and on-the-job training for personnel engaged in the operation, maintenance, and/or installation of these systems. Discusses problems encountered and explains corrective action. Monitors operation, maintenance, and installation techniques and procedures, providing timely advice, assistance, and instruction. Demonstrates operation and/or maintenance procedures, as necessary.
- From observation and written reports, determines need for formal training for system operators and maintainers, if other sources of training are not available. Selects topics, prepares lesson plans, designs training aids, and conducts formal classes.
- Evaluates operation, maintenance, and installation technical manuals, handbooks, special procedures, and other data sources in terms of adequacy, completeness, and applicability, and provides recommendations for correcting discovered discrepancies. Drafts work-around procedures, as appropriate, to maintain system readiness while formal recommendations are under consideration by the appropriate technical authority (Fleet Support Team, or Integrated Product Team). Where no formal technical documentation exists on systems being tested and maintained, the incumbent drafts applicable procedures as inputs to formal published technical manuals.
- Prepares technical reports on subjects of interest or concern to other fleet activities, commands, and higher-echelon personnel. Reports include such topics as equipment design deficiencies, erroneous or inadequate maintenance procedures, existing or potential hazardous operating and/or maintenance conditions, safety-of-flight issues, system inter-operability problems, and a myriad of reliability, maintainability, and supportability issues. Recommends specific solutions to all of the aforementioned problems reported, including practical design modifications, equipment transportation and/or storage issues, and any and all logistics-related problems observed during system installation, operation, maintenance, or testing. Reviews technical reports prepared by contractors. Conducts technical investigations. Prepares or assists in the preparation of Technical Publication Deficiency Reports (TPDR), Quality Deficiency Reports (QDR), and applicable technical documentation relating to Engineering Investigations (EI).
- Engages in the actual repair of systems, as necessary, demonstrating the use of special tools and fixtures, maintenance techniques, and repair procedures. Provides instruction in the proper use of maintenance manuals, technical data packages, and other technical documentation.
6.0 CONDITIONS OF CONTRACT
(a) Tasks hereunder which must be performed outside the Continental United States shall be subject to the provisions of OPNAV Instruction 5720.3D, and all other appropriate regulations, orders and instructions of the Secretary of the Navy, the Department of the Navy, or the Department of Defense. The Contractor shall instruct each representative to familiarize himself with the provisions contained in the aforementioned documents. Requests for certificates of identification and other credentials for Contractor representatives shall be made in accordance with said documents.
(b) The Government shall have the right hereunder to order delivery of services for performance of tasks in areas which have been designated by the Department of Defense as subject to hostile fire, or at locations where the Contractor representative is subject to actual hostile fire as established and defined by current Department of Defense Directives. In the event of a deployment to a hostile or danger area that has been designated as such by the Department of State, compensation for danger pay will be in accordance with the rates and time periods established in the Department of State Index and applied to the salary of the representative.
(c) Contractor representatives assigned to perform tasks hereunder at locations outside the Continental United States shall be accredited to the United States Navy, shall be given proper credentials and identification cards and shall be subject to such regulations as have been or may hereafter be issued by the United States Government regarding Contractor representatives serving with the United States Armed Forces in foreign theaters of operation.
(d) To avoid unnecessary delays at the port of embarkation, the Contractor is responsible for ensuring that personnel designated to perform under this contract have the proper security clearance, passports and visas and have met the immunization requirements for the area to which they are assigned. Contractor personnel reporting for overseas assignments without the proper passport, visa, security clearance and/or inoculations are not considered to be fully qualified to perform their assignments.
(e) With respect to Contractor representatives not accompanied by dependents, Government quarters, if available, shall be utilized on overseas assignments (that are outside of the continental United States). Whether or not such quarters will be considered available shall be determined in accordance with the criteria set forth below:
(i) Government quarters shall be considered available if accommodations suitable for a Commissioned officer are assigned.
(ii) The Government shall have six (6) weeks after the reporting date of an employee to assign accommodations suitable for a commissioned officer, in the event such accommodations are not assigned within the said (6) weeks, Government Quarters shall be considered unavailable.
(iii) In the event Government Quarters are made available after an employee has been utilizing commercial quarters for a period of six (6) weeks or more after the reporting date, the employee may elect to utilize such Government quarters, however, utilization of Government Quarters is not mandatory.
(iv) Notwithstanding (i) and (ii) above, in the event of occupancy of any Government quarters requested by an employee, the said Government quarters shall be considered adequate and available.
(v) Notwithstanding (i) and (ii) above, in the event of voluntary occupancy by an employee of furnished Government quarters for a period in excess of six (6) weeks, the said quarters shall be considered adequate and available.
(vi) Quarters furnished while embarked in a naval vessel shall be considered adequate and available.
(f) The Contractor shall have the right to remove or replace his personnel assigned to perform tasks hereunder pursuant to any order for services and to substitute other qualified personnel in lieu thereof, provided that such removal or replacement shall not be due cause for a break in services being furnished or additional costs to the Government and that such removal or replacement shall have been brought to the attention of the Contracting Officer's Representative (COR). Any removals or replacements for the convenience of the Contractor, including time of travel and training costs for replacement personnel, shall be at the Contractor's expense. The Contractor shall notify the Contracting Officer and COR approximately thirty (30) days prior to such change so that orderly processing of task description letter and related security and administrative details may be accomplished. Contractor will give the government a suitable replacement within 90 days after the 30 day notification has expired. Removals and replacements of Contractor personnel including resignations and walking off the job shall be at the expense of the Contractor except when such removal or replacement is for reasons as follows:
(i) Employees whose removal or replacement is necessitated by circumstances beyond the control of the Contractor.
(ii) Employees removed as a result of an early task completion by the Government. An early task completion occurs when the Government requirement is completed earlier than the performance end date specified on the task order. The Government will notify the contractor at least thirty (30) days prior to the early performance completion of any task.
(iii) Removal or replacement of employees performing tasks hereunder who have been continuously performing tasks-under this contract, or the immediate prior NATEC technical services contract for the same task, at a single location for a continuous period of thirty-six (36) or more consecutive months.
6.1 LABOR AND PER DIEM
(a) Regular Time: A normally scheduled forty (40) hour workweek or a reduced workweek. A normally scheduled forty (40) hour workweek shall consist of five (5) eight (8) hour days per week. A week is a period of seven (7) consecutive days commencing on the first day of the normally scheduled workweek, Monday. A reduced work week shall consist of forty (40) hours less the amount of time off for vacation leave, sick leave, and/or any of the ten (10) holidays, provided however, such time off occurs on a day that the Contractor’s employee’s normally work. The holidays applicable to this contract are: New Year’s Day, Martin Luther King Day, Washington’s Birthday, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day and Christmas Day.
(b) Overtime is generally defined as work in excess of eight (8) hours in one day and work in excess of forty (40) hours in one week for the regular schedule or work in excess of a reduced work week not accounted for under above. Payment of overtime premium is covered under FAR 52.222-2. All overtime hours must be approved in writing by the COR before any overtime can be utilized by the Contractor.
6.2 SERVICES FURNISHED BY THE GOVERNMENT
(a) Use of Government communication facilities is authorized for the exchange of messages between Contractor personnel and the Contractor, where and when available and if the Contractor is unable to procure commercial communication services, but the use therefore shall be subject to the regulations of the Representatives of the Government in charge thereof.
(b) Contractor employees will be authorized the use of local Government telephone facilities (except DSN) on a no-charge basis. The authorization shall be limited to official business telephone calls as required in the direct performance of services under this contract. Use of telephones hereunder shall be in accordance with the same local directives as are applicable to Government employees.
(c) Use of DSN capability is not authorized.
7.0 ACRONYM LIST
| COS | Certificate of Service |
| CNATT | Commander Naval Air Technical Training |
| CFSP | Contractor Field Services – Prime |
| CAC | Common Access Card |
| CDRL | Contract Data Requirement List |
| CETS | Contractor Engineering Technical Services |
| CSP | Contractor Surveillance Plan |
| COR | Contracting Officer’s Representative |
| CRM | Customer Response Management |
| ECP | Engineering Change Proposal |
| ELAR | Electronic Local Assist Request |
| ETS | Engineering Technical Services |
| FMS | Foreign Military Sales |
| GFE | Government Furnished Equipment |
| GFP | Government Furnished Property |
| ILS | Integrated Logistics Support |
| IMCR | Interim Manual Change Releases |
| IRAC | Interim Rapid Action Changes |
| LSR | Logistic Support Representative |
| MCAS | Marine Corps Air Stations |
| NATEC | Naval Air Technical Data and Engineering Service Command |
| NAS | Naval Air Stations |
| NCTS | Navy Civilian Technical Specialist |
| NETS | Navy Engineering and Technical Services |
| NMETL | Navy Mission Essential Task Lists |
| NTD | Navy Technical Designation |
| NSTP | Navy Training System Plans |
| OEM | Original Equipment Manufacturer |
| O and I | Organizational and Intermediate |
| PDS | Permanent Duty Station |
| PSL | Product Support Lead |
| RFT | Ready for Tasking |
| SOW | Statement of Work |
| TC | Technical Coordinator |
| TDP | Technical Data Package |
| TDY | Temporary Duty |
| TM | Technical Manuals |
| TPDR | Technical Publications Deficiency Reports |
| TWG | Technical Working Group |
File details come from the government source that posted it.