NAS Key West - PWS 27 Jun 2024.pdf

PERFORMANCE WORK STATEMENT

FOR DIAL TONE SERVICES

NAVAL AIR STATION KEY WEST, FL

PART 1

GENERAL INFORMATION

1. General. This is a contract to provide commercially available integrated, switched voice and data telecommunications services via Central Office based dial tone facilities to Naval Air Station (NAS) Key West, Florida (FL) and its surrounding areas.

1.1 Background. Telephone and data communications services are provided to the NAS Key West, FL and tenant commands at this location by the Naval Computer and Telecommunications Area Master Station, Atlantic (NCTAMS LANT) Base Communications Office (BCO).

1.2 Objectives. The objective of this contract is to provide commercially available integrated switch voice and data telecommunications services via Central Office bases dial tone facilities to NAS Key West, FL and surrounding areas.

1.3 Scope. The primary scope of this contract is for the Contractor to maintain approximately 2,200 telephone numbers at this location. These services are delivered to the Rate Demarcation Point (RDP) locations in multiple buildings on base and surrounding locations.

The Contractor shall set aside these blocks of numbers for NAS Key West. The following is a list of telephone numbers reserved for use at NCTAMS LANT BCO Key West that shall be provided by the Contractor:

305-293-3308;

305-293-3102;

305-293-3318;

305-293-3450;

305-293-3499;

305-293-3602;

305-293-3700;

305-293-5177;

305-293-5179;

305-293-9956;

305-293-2000 through 305-293-2999 305-293-3106 through 305-293-3295 305-293-3333 through 305-293-3334 305-293-3404 through 305-293-3415 305-293-3471 through 305-293-3472 305-293-3531 through 305-293-3551 305-293-3770 through 305-293-3778 305-293-3800 through 305-293-3971 305-293-3973 through 305-293-3982 305-293-4100 through 305-293-4242 305-293-4300 through 305-293-4648 305-293-4700 through 305-293-4893 305-293-5000 through 305-293-5029 305-293-5100 through 305-293-5110 305-293-5139 through 305-293-5142 305-293-5171 through 305-293-5175 305-293-5199 through 305-293-5959

1.4 Period of Performance.

The performance period shall be for one 8-month Base Period and four (4), 12-month, Option Periods with an option to extend services for up to 6-months. The period of performance shall read as follows:

Base Period: 02 September 2024 – 30 April 2025 Option Period I: 01 May 2025 – 30 April 2026 Option Period II: 01 May 2026 – 30 April 2027 Option Period III: 01 May 2027 – 30 April 2028 Option Period IV: 01 May 2028 – 30 April 2029 FAR 52.217-8, if applicable:

1.5 Service Performance. The Contractor shall provide uninterrupted performance of all tasks defined within the Performance Work Statement. The Contractor shall conduct operations to ensure the least possible interference with normal operations of the activity and shall coordinate work with Government personnel to minimize disruption.

1.6 Place of Performance. Services required by this contract shall be performed at NAS Key West, FL including Trumbo Point, Boca Chica, Sigsbee, Branch Health Clinic Key West and Truman Annex.

1.6.1 COR. The Contracting Officer Representative (COR) monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Ensure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the Contracting Officer (KO) and Contractor of any deficiencies; coordinate availability of Government furnished property; and provide site entry of Contractor personnel. The COR is not authorized to change any of the terms and conditions of the resulting contract. The Contractor shall coordinate and obtain prior approval from the COR for all delivery, truck loading and unloading, the positioning and use of any heavy equipment, commencing any work, and all other issues. The COR is responsible for the scheduling and coordination of all work to be accomplished as required per this specification.

Contracting Officer Representative (COR):

Mrs. Shannon Cox 904-542-8367 shannon.c.cox.civ@us.navy.mil

1.6.2 Corrective Actions. At any time it is determined by the KO that the quality control system, personnel, instructions, controls, tests, or records are not providing results which conform to contract requirements, immediate action shall be taken by the Contractor to correct the deficiency. If a Contract Discrepancy Report (CDR) is issued, the Contractor shall develop a Corrective Action Plan (CAP) which identifies the root cause, corrective action (CA) for the root cause, CA for the specific non-conformance and CA to the root cause to prevent recurrence, and a corrective action including the timeline for completion.

1.7 Security Access. The Contractor and all associated Contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures provided by the Government. The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by NAS Key West, FL Base Security Office prior to obtaining base access. The Contractor workforce shall comply with all personal identity verification requirements as directed by DoD, Department of the Navy (DoN), and/or local policy.

1.8 Defense Biometric Identification System (DBIDS). Defense Biometric Identification System (DBIDS) increases installation security and communications by receiving frequent database updates on changes to personnel/credential status, law enforcement warrants, lost/stolen cards, and force protection conditions. The system provides a continuous vetting anytime the DBIDS card is scanned at an installation entry point.

If you currently have a Navy Commercial Access Control System (NCACS) card, the following is required to get a DBIDS credential:

Present your NCACS Card and a completed copy of the SECNAV FORM 5512/1 to the base Visitor Control Center (VCC) representative.

The VCC will pull up your information in the computer, ensuring all information is current and correct.

Once your information is validated, a temporary DBIDS credential is provided.

Your temporary credential will have an expiration date, prior to which you will need to obtain your permanent DBIDS credential (~ 180 days).

For each additional U.S. Navy installation to which you need access, the first time you visit you only need to bring your DBIDS credential and statement of purpose for base access when arriving at the VCC.

The representative will enter base access authorization and then you may proceed to work.

If you do NOT have an NCACS Card, the following is required to obtain a DBIDS credential:

Present a letter or official document from my Government sponsoring organization that provides the purpose for your access.

Present valid identification, such as a passport or Real ID Act-compliant state driver's license

PART 2

DEFINITIONS, ACRONYMS & ABBREVIATIONS

2. Acronyms.

ALI Automatic Location Identifier ANSI American National Standards Institute Standards APL Approved Products List ANI Automatic Number Identification ARS Auto Route Selector BRI Basic Rate Interface BCO Base Communications Office CDR Contract Discrepancy Report CLIN Contract Line Item Number CMR Contract Manpower Reporting COR Contracting Officer’s Representative DISA Defense Information Systems Agency DISN Defense Information System Network DoD Department of Defense DoN Department of the Navy EIS Enterprise Infrastructure Solutions IA Information Assurance ISDN Integrated Services Digital Network JITC Joint Interoperability Test Center KO Contracting Officer LATA Local Access and Transport Area NAVOSH Navy Occupational Safety and Health Program NCTAMS LANT Naval Computer and Telecommunication Area Master Station Atlantic NEC National Electrical Code NESC National Electrical Safety Code NFPA National Fire Protection Association Codes and Standards OSHA Occupational Safety and Health Administration General

Industry Standards PIC Prescribed Interexchange Carrier PIEE Procurement Integrated Enterprise Environment PTSN Public Switched Telephone Network PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control

RDP Rate Demarcation Point RMS Routing Management System STIG Security Technical Implementation Guide VCC Visitor Control Center VOIP Voice over Internet Protocol WAWF Wide Area Workflow

PART 3

GOVERNMENT FURNISHED EQUIPMENT AND SERVICES

3. Government Furnished Items and Services.

3.1 Services. The Government will facilitate Contractor Technician access to NAS Key West and surrounding areas through AMAG or DBIDS cards.

PART 4

CONTRACTOR FURNISHED ITEMS

4. Contractor Furnished Items and Responsibilities.

4.1. Contractor Furnished Items. The Contractor shall provide reserved telephone numbers within the 293 exchange of area code 305 (section 1.3) and shall have the capability to place 7-digit dialed, in-house calls between these 293 telephone numbers.

4.1.1. Provide analog and Integrated Services Digital Network (ISDN) telephone lines consisting of approximately 2,200 lines as the contract begins at NAS Key West, FL. The number of lines may increase if customers of NCTAMS LANT elect to take advantage of the hosted voicemail services what telephone numbers currently in service. The telephone lines shall be provided from a local exchange. (Central Office) within the surrounding area from NAS Key West, FL. The Contractor shall provide and maintain the cable infrastructure delivering services to building Rate Demarcation Point (RDP) points located at each building throughout NAS Key West and surrounding areas. Lines shall be provisioned for “Touch Tone” dialing. The quantities of lines specified are approximate, and are subject to monthly review by the BCO and the Contractor. The quantities of lines will vary throughout the life of this contract. The Government has the right to remove services, at no cost, which are no longer required to support its mission. The Government will also add services under this contract as required by the mission, at the contract rate for the duration of the contract.

4.2 Access. Provide access for calling within the local area where Message Units/Minutes of Use apply. Provide a local calling plan based on Minutes of Use whereby local calls are billed on a per minute basis at a firm fixed price, with reductions by volume. Where applicable, the Contractor shall provide a rate schedule (e.g. rate groups based on mileage), except where reduction by volume applies.

4.2.1. The Contractor shall provide access to long distance service using an approved DoD Long Distance Service.

Initiate a Prescribed Interexchange Carrier (PIC) freeze, as PIC changes are not allowed except by order from the

BCO.

4.2.2. E911 Service. The Contractor shall provide E911 Automatic Number Identification (ANI) and Automatic Location Identifier (ALI) data to the Navy 911 Routing Management Service (911-RMS) gateway as was working in the contract previous to this.

4.2.3. E988 Service. The contract shall provide E988 Automatic Number Identification (ANI) and Automatic Location Identifier (ALI) data to the Suicide Prevention Hotline.

4.2.4. The following table provides a list of Class of Service (CoS) capabilities for the originator and terminate of calls. The Contractor shall create the ability for the Government to change the CoS on lines to one of the following options.

Class Intra Calls Local Long Long Distance 911 Outbound Call of Calls Distance INTERNATIONAL dialing Blocking

Service DOMESTIC (GSA Schedule 70)

US ONLY

(DISA EIS)

1 X X N/A 2 X X N/A 3 X X X X X 4 X X X X X 5 X X X X X X 6 X X X X X X 7 X X X X X

4.2.5 Intra Calls dialing means four digit dialing between Call stations.

4.2.6 Local Calls means band A and B Local Access and Transport Area (LATA), or calls that leave the four digit pool but are not routed over the long distance network. Local and Long Distance calls are accessed when the users dials 9 to signal to the Auto Route Selector (ARS) that the call is meant for the Public Switched Telephone Network

(PSTN).

4.2.7 Long Distance refers to calls that leave the seven digit dialing and terminate in band C or outside of the LATA.

As the contract starts, these calls are routed to the Prescribed Interexchange Carrier (PIC) code ‘0222’ to the Defense Information Systems Agency (DISA) Enterprise Infrastructure Solutions (EIS) network as required by the DISA EIS Contract. Local and Long Distance calls are accessed when the users dials 6 to signal to the Auto Route Selector (ARS) that the call is meant for the Public Switched Telephone Network (PSTN).

4.2.8 911 dialing refers to the ability of a user to go off hook and send the three digit “911” dial string to be routed to the Public Safety Answering Point (PSAP) via the PSTN according to the configuration of the originating line. This requirement specifically means there is no other digits that are required to be dialed before the call is routed correctly by the calling system. The result should be identical to what happens when a user dials 9 to tell the ARS the call routes to the PSTN and then dials 911.

4.2.9 988 dialing refers to the ability of a user to go off hook and send the three digit “988” dial string to be routed to the Suicide Prevention Hotline via the PSTN according to the configuration of the originating line. This requirement specifically means there is no other digits that are required to be dialed before the call is routed correctly by the system. The result should be identical to what happens when a user dials 9 to tell the ARS the call routes to the PSTN and then dials 988.

4.2.10. Outbound call blocking refers to the Contractor restricting the originating station from being able to initiate calls to numbers that are prohibited as outlined in the following subsections. The Government may request changes to the blocking programming via a change order.

4.2.11 Protection from other standard forms of Phone Fraud not listed above.

4.3 Service Features. The following service features shall be provided for the entire common block and activated by the Government when required, depending on the type of service:

Call Diverting Call Forwarding All Calls Call Forwarding Busy Call Forwarding Don’t Answer Call Hold Call Pickup Call Transfer (INTRA) Deluxe Call Inter Deluxe Call Waiting Call Trace (Trace the source of incoming calls) Conference Calling Three Way

Consultation Hold Direct Inward Dialing Direct Outward Dialing Directory Listing Distinctive Ringing and Call Waiting Tone End-to-End Signaling Equal Access for Inter MSA Calls Hunting Arrangements Intercom Calling Message Waiting Indicator – Audible Night Answer Speed Calling – Long/Short Touch Tone Usage Billing by Line Number Call Screening

4.3.1 Calling capabilities shall include:

a) "Common Equipment" (Central Office memory utilized to provide Automatic Route Selection)

b) "Pattern" (choices available for completion of long distance calls as relates to call routing i.e., an approved DoD Long Distance Service provider plus Direct Distance Dialing, etc.), c) "Only, per Pattern" (when Automatic Route Selection uses the area code only to determine if call is unauthorized and should be blocked),

d) "Per Number Plan Area and Central Office Codes, per Pattern" (ARS uses area code and first three digits of phone number to determine if call is unauthorized and should be blocked),

e) "Adds deletes or changes in number of plans of routes" (the cost of making changes in "Only, per Pattern" and "Per Number Plan Area and Central Office Codes, per Pattern"),

f) "Adds, deletes, or changes in Number Plan or Central Office routing per Code per pattern group" (cost of making change in "Pattern" above).

4.3.2 Telephone Lines/RDP Optimization. Contractor shall monitor line utilization and ensure lines and circuits are available at the RDPs to meet operational requirements. The COR will notify the contractor in advance of unusually large requirements. Contractor shall tag (record) cable terminations and cross connects at all RDPs at NAS Key West, FL.

4.3.3 System Administration. Telephony service shall include a Move, Add and Change (MAC) administration capability to make changes to line features at the customer administrator level as allowed within the system.

Equipment, software that is compatible with Government computers and systems, and training shall be provided at no cost to government.

4.3.4 Usage Data Collection. The Contractor shall use the appropriate equipment and resources required to ensure the capture of call detail records as necessary to complete the requirements enumerated elsewhere in this PWS. The Contractor shall be ready at the start of the contract to capture and provide the date, time, duration, originating number, terminating number, and cost of each toll call that is not billed through the General Service Administration (GSA) Schedule 70 (HC101318A0004) long distance account. The Contractor shall be able to capture malicious call trace data for use by law enforcement and other authorized agencies for the purposes of investigations or in pursuit of malicious callers. Ideally, the data gathered provide the inbound calling data if requested by the Government. The Contractor shall ensure that information is formatted using a text delimited, or fixed space method, or another method that is easily imported into Microsoft Office software for analysis. The data shall be provided via secure web portal. The Government may allow the delivery of the data via mail.

4.4 Defense Switched Network Interoperability Requirements

4.4.1 Interoperability Requirements.The switch(es) to be used under this contract will be part of a joint use network that is required to comply with DOD interoperability policy. This policy states that primary switching facilities for installations’ long distance voice services. Hardware, software and firmware used for base switches serving as primary switching facilities are required to be certified as interoperable prior to use by the (Central Office) within the surrounding area from NAS Key West, FL. The Contractor shall provide and maintain the cable infrastructure delivering services to building RDP points located at each building throughout NAS Key West and surrounding areas. Lines shall be provisioned for “Touch Tone” dialing. The quantities of lines specified are approximate, and are subject to monthly review by the BCO and the Contractor. The quantities of lines will vary throughout the life of this contract. The Government has the right to remove services, at no cost, which are no longer required to support its mission. The Government will also add services under this contract as required by the mission, at the contract rate for the duration of the contract.

PART 5

SPECIFIC TASKS

5. General.

5.1.1 Analog Service. Contractor shall provide analog, loop start telephone service on a fixed-price basis.

Approximately 2,200 analog lines are currently in use at NAS Key West and surrounding areas.

5.1.2 ISDN BRI (Basic Rate Interface) Service. Contractor shall provide ISDN BRI service on a fixed-price basis.

The Contractor shall provide ISDN service utilizing the existing telephone numbers in service. Of the 2,200 lines assigned at NAS Key West, approximately 150 are ISDN BRI lines.

5.1.3 ISDN PRI (Prime Rate Interface) Service. Contractor shall provide ISDN PRI service on a fixed-price basis.

5.1.4 Hosted Voicemail. Contractor shall provide hosted voicemail and auto-attendant tree services on a fixed rate variable rate cost CLIN.

5.1.5 The Contractor shall provide to the Government access to a web based portal to allow the Government to create, delete, and modify the usage of mailboxes and auto attendant trees. The Voicemail and Auto Attendant Tree services will be hosted on the Contractor hardware at the Contractor site.

5.1.6 The Contractor shall allow the Government to set and enforce user password complexity on each mailbox. The Government shall be able to set and enforce a maximum number of attempts before access to the mailbox is locked.

The Government shall have the ability to unlock mailbox access and reset passwords via a web portal.

5.1.7 The Contractor shall allow the Government to set the maximum number of stored messages per mailbox. This includes the ability to set a mailbox to accept zero messages so a mailbox can be used to provide information to callers only.

5.1.8 The Contractor shall allow the Government the ability to set the maximum retention period of messages in each mailbox. Alternatively, if the retention period is a global setting that is not customizable, the Contractor shall provide the Government with data needed to predict the retention performance that will be expected for a mailbox given the known variables about that mailbox.

5.1.9 The Contractor shall provide auto attendant calling trees. Callers to an auto attendant shall have the ability to select from various options presented and based upon a key press, or no key press have the call routed as desired by the auto attendant “owner”. The Contractor shall allow the ability to “nest” auto attendants to form a complex decision tree.

5.1.10 The voice mailbox services shall have better than 99% availability during each period of performance of the contract.

5.1.11 The voice mailboxes may not be used to redirect calls, or to originate outgoing calls other than to transfer a call as prescribed by an auto attendant feature. The Contractor shall ensure the voice mailbox services cannot be used to commit Toll Fraud.

5.1.12 The Contractor shall take all available precautions to ensure the voice mailbox system, the mailboxes, the configuration, and the content of the messages left on the mailboxes are not accessible to malicious actors.

Malicious actors are defined as persons or systems who look to extract information from voice mailboxes or who look to use the voicemail system for profit or as a tool against the Government.

5.2 Joint Interoperability Test Center (JITC) certification and Information Assurance (IA) accreditation - The Contractor shall provide a full and complete DISN JITC/IA solution. The Government will not use any hardware, software or firmware for primary switching facilities without an accompanying Joint Interoperability Certification Letter or “intent-to-certify” document as evident by the product’s presence on the JITC Approved Products List (APL). The Joint Interoperability certification and Information Assurance accreditation requirements shall apply throughout the life of this contract. The Contractor is responsible for maintaining current JITC certified and accredited configuration. This requirement is intended as a continuation of the status quo from the preceding contract configuration.

5.3 Telephone Number Management and Support. The government shall manage telephone number assignments for NAS Key West, FL and surrounding areas from the blocks of numbers assigned to the Navy to support these facilities. The government shall assign telephone numbers as telephone lines are activated. The government shall remove numbers from service as associated telephone numbers are taken out of service.

5.4 Circuits

5.4.1 Analog Circuits. The Contractor shall provide analog circuit service to the Government for existing circuits as identified in Appendix A at a monthly fixed rate. Analog circuit service shall include maintenance to conform to response and performance requirements. The quantities of analog circuits specified are approximate, and subject to monthly review by the BCO and the Contractor. The quantities of analog circuits may vary throughout the life of this contract. The Government has the right to remove circuits, at no cost, which are no longer required to support its mission. The Government may also add circuits under this contract as required by the mission, at the contract rate.

5.4.2 Digital Circuits. The Contractor shall provide digital circuit service to the Government billed at a firm fixed price. Digital circuit service shall include maintenance to conform to response and performance requirements. The Contractor shall support data rates from 56Kbps and higher. The quantities of digital circuits specified are approximate, and subject to monthly review by the BCO and the contractor. The quantities of digital circuits may vary throughout the life of this contract. The Government has the right to remove circuits, at no cost, which are no longer required to support its mission. The Government may also add circuits under this contract as required by the mission, at the contract rate.

5.4.3 High Capacity Digital Circuits. The Contractor shall provide high capacity (T1/DS1) digital circuit service to the Government for existing circuits at a monthly fixed rate. High capacity digital circuit service shall include maintenance to conform to response and performance requirements. The quantities of T1/DS1 circuits specified are approximate, and subject to monthly review by the BCO and the Contractor. The quantities of high capacity digital circuits may vary throughout the life of this contract. The Government has the right to remove circuits, at no cost, which are no longer required to support its mission. The Government may also add circuits under this contract as required by the mission, at the contract rate. High Capacity circuits are ordered such that there are two termination points, both within the NAS Key West, FL and surrounding areas. These circuits shall not be “long haul” circuits that terminate at a customer premise other than NAS Key West, FL and surrounding areas. Circuit requirements that do not meet the specifications of this paragraph, or that are not eligible for the fixed rate pricing of this contract will be provisioned through other Government contracts.

5.4.4 ISDN PRI (Primary Rate Interface) Circuits. The Contractor shall provide ISDN PRI circuit service to the government for existing circuits at a monthly fixed rate. ISDN PRI circuit service shall include maintenance to conform to response and performance requirements. The quantities of ISDN PRI circuits specified are approximate, and subject to monthly review by the BCO and the Contractor. The quantities of high capacity digital circuits may vary throughout the life of this contract. The Government has the right to remove circuits, at no cost, which are no longer required to support its mission. The Government may also add circuits under this contract as required by the mission, at the contract rate.

5.4.5 The Contractor will typically be required to provide services to the RDP located in the building where the service is needed. The Government may elect to order inside wire support; however, Government technicians will typically perform these services but on occasions may require Contractor support if needed.

5.5 Transition Support. The Contractor shall support the transition from the current contract to this contract to include maintaining the Contractor owned JITC certified platforms and implementation of call detail reporting, ordering, billing and other processes defined or implied in this PWS. The Contractor shall complete transition and migration in a timely manner.

5.6 The Contractor shall prepare and maintain plans, procedures, network configuration, and other related aspects of services related to this contract to permit an orderly turnover at the end of the contract. Thirty days prior to scheduled completion of the final period of performance, the aforementioned information shall be incorporated into a phase-out plan. Phase-out plan shall include provisions for completion of appropriate Contractor responsibilities.

5.7 Billing and Invoicing

5.7.1 The Contractor shall bill in arrears on a monthly basis. Invoices for all contracted services shall be submitted monthly into the Procurement Integrated Enterprise Environment website (https://cac.piee.eb.mil/xhtml/auth/home/home.xhtml) using Wide Area Workflow (WAWF) application. The Contractor shall submit a complete accounting of the costs that are submitted into WAWF. The file may be transferred to the Government either as an attachment to the invoice in WAWF.

5.7.2. The Contractor will be responsible for providing charges to the correct customer and vendor. The Government is only responsible for contractual billing with the Contractor and not charges occurred with Subcontractors requested by the Contractor for telecommunications services and equipment.

5.7.3. The Government shall receive a detailed monthly bill from the Contractor. In the event of adjustments for the service established or discontinued in any billing period, the charge will be prorated to the number of days based on a 30-day month.

5.7.4 For one-time non-recurring charges, the Contractor shall ensure that the invoices reflect the Contractor’s actual charges for a specific service order. The Government will not pay any charges that are not agreed upon between the Contractor and the appointed COR, and that are not specifically documented in the service order. Examples of one-time non-recurring charges include but are not limited to the following: Line connection, jack charge, materials, installation service charge, add service, remove service, installation labor, and repair labor.

5.7.5 The Contractor shall terminate service on a specific line or terminate a specific service on a line within 24 business hours (3 business days) of receiving written notification from the Government. Monthly recurring charges incurred after the termination interval period following written notification shall be invalid and the government shall not be responsible for payment.

5.8 Contract Security

5.8.1 The Contractor shall not make any changes to the account without a valid and signed request from a person who is designated in writing as either a Contracting Officer’s Representative (COR), Contract Specialist, or the Contracting Officer for this contract. Any changes that are made without approval will be considered invalid and not incur cost to the Government. The Contractor may be required to reverse the changes without cost to the Government.

PART 6

APPLICABLE PUBLICATIONS AND FORMS

6.0 Applicable Documents

6.1 Policy, Guidance and Publications. The website https://www.disa.mil/Network-Services/Voice/SBU- Voice/Policy-Guidance-Publications lists the current instructions and policy that are applicable to operating telephone switching systems in the DOD environment. The provider of telephony services for this contract will be required to operate as a Class 5 end office switch and are therefore required to follow the applicable policies and directives.

6.1.1 Public Law 107-314 National Defense Authorization Act for Fiscal Year 2003, 2 Dec. 2002.

6.1.2 CJCSI 6215.01C Policy for Department of Defense (DoD) Voice Network with Real Time Services (RTS), 9 Nov. 2007.

6.1.3 CJCSI 6211.02D Defense Information System Network (DISN) Policy, Responsibilities and Processes, 24 January 2012.

6.1.4 CJCSM 6231.02A Manual for Employing Joint Tactical Voice Communications Systems, 1 Aug. 1998.

6.1.5 DoDI 8100.3 DoD Voice Networks, 16 Jan. 2004.

6.1.6 IPv6 DoD Response to OMB Guidance IPv6 DoD Response to OMB Guidance, 16 Aug. 2005

6.1.7 Security Technical Implementation Guide (STIG)

6.1.8 Voice-Over-Internet Protocol (VoIP) Security Technical Implementation Guide (STIG)

6.2 Waivers: In a letter dated 5 September 2013, the Deputy Chief Information Officer, Department of Defense has granted the Department of the Navy a waiver from the Unified Communications Policy defined in DoD Instruction

8100.04. This waiver should provide temporary relief from the requirement to follow the Risk Management Framework for commercial Dial Tone services provided to DoD installations. Should this waiver be rescinded in the future before the end of this contract, it shall be required that the Contractor providing telephony service comply with the new requirements.

6.3 Standards and regulations. The Contractors shall conform to, and be compliant with established International Telecommunications Union– Telecommunications Standardization Sector (ITU-T), Federal Communications Commission (FCC) rules and regulations, American National Standards Institute (ANSI) standards, National Fire Protection Association (NFPA) codes and standards, National Electrical Code (NEC), National Electrical Safety Code (ANSI C2) and Occupational Safety and Health Administration (OSHA) General Industry Standards. The Contractor shall stay in conformity with evolving standards. In addition to the aforementioned, the Contractor is responsible for compliance with Navy Occupational Safety and Health (NAVOSH) Program, environmental and safety regulations. The Contractor shall ensure any Subcontractors or other entities who are providing efforts to deliver services to the Government in support of this contract are likewise compliant.