Ktr_Perf_Eval_Survey.pdf

CONTRACTOR PERFORMANCE EVALUATION SURVEY

COVER SHEET

N6883619R0009 (Attachment 2)

Name and address of offeror questionnaire is being completed for:

Name of company completing questionnaire:

Contract Number:

Contract Type:

Contract Amount:

Contract Period of Performance:

Product Service Description:

Person Completing Questionnaire:

Title:

Phone:

Email:

Submit completed Cover Sheet and Survey via email to: angel.mateo@navy.mil

RETURN NO LATER THAN 12:00 PM (EASTERN), MONDAY, FEBRUARY 11, 2019.

RATING SCALE:

Please use the following ratings to answer the questions. If you are unable to rate an item because it was not a requirement, never an issue, or you have no knowledge of the item in question, please mark “NA.”

Acceptable: Performance meets/met contractual requirements. The factor being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were timely and effective.

Unacceptable: Performance does not/did not meet most contractual requirements and recovery is not likely in a timely manner/was not in a timely manner. The factor being assessed contains a serious problem(s) for which the Contractor's corrective actions appear to be/or were ineffective.

mailto:angel.mateo@navy.mil

N6883619R0008 (Attachment 2)

NOTE: For “Unacceptable” ratings, please provide an explanation in the comments section of the survey.

A. QUALITY OF PRODUCT OR SERVICE ACCEPTABLE UNACCEPTABLE

1. The Contractor provided a product or service that conformed to contract requirements, specifications, and standards of good workmanship.

2. The Contractor submitted accurate reports.

3. The Contractor utilized personnel that were appropriate to the effort performed.

B. COST CONTROL ACCEPTABLE UNACCEPTABLE

1. The Contractor performed the effort within estimated cost/price.

2. The Contractor submitted accurate invoices on a timely basis.

3. The Contractor demonstrated cost efficiencies in performing the required effort.

4. The actual costs/rates realized closely reflected the negotiated costs/rates.

C. SCHEDULE ACCEPTABLE UNACCEPTABLE

1. The tasks required under this effort were performed in a timely manner and in accordance with contracts period of performance.

2. The Contractor was responsive to technical and/or contractual direction.

N6883619R0008

D. BUSINESS RELATIONSHIPS ACCEPTABLE UNACCEPTABLE

1. The Contractor demonstrated effective management over the effort performed.

2. The Contractor maintained an open line of communication so that the Contracting Officer’s Representative (COR) was apprised of technical, cost, and/or schedule issues.

3. The Contractor presented information and correspondence in a clear, concise, and businesslike manner.

4. The Contractor promptly notified the COR and/or Contracting Officer in a timely manner regarding urgent issues.

5. The Contractor cooperated with the Government in providing flexible, proactive, and effective recommended solution to critical program issues.

6. The Contractor made timely award to, and demonstrated effective management of its subcontractors.

7. The Contractor demonstrated an effective small/small disadvantaged business subcontracting program.

E. CUSTOMER SATISFACTION ACCEPTABLE UNACCEPTABLE

1. The products/services adequately met the needs of the program.

2. The Contractor was able to perform with minimal or no direction from the COR.

3. I am satisfied with the performance of the Contractor under this effort.

F. KEY PERSONNEL ACCEPTABLE UNACCEPTABLE

1. The labor turnover in key personnel labor categories was minimal and did not adversely affect Contractor performance.

2. The Contractor proposed qualified personnel to fulfill the requirements of the contract.

G. OTHER YES NO

1. Would you award this firm another contract?

If you answered “no,” please provide an explanation below

N6883619R0008

2. Was the contract terminated for default?

If you answered “no,” please provide an explanation below

COMMENTS: (Required for ALL Unacceptable Ratings)