SOW.pdf

STATEMENT OF WORK (SOW)

INK JET MARKING SYSTEM SERVICE

FLEET READINESS CENTER SOUTHEAST (FRCSE)

JACKSONVILLE, FL

1. Background:

Department of Defense Standard Practice: Identification Marking of U.S. Military Property

(MIL-STD-130N) requires Unique Identification (UID) marking to be as permanent as the normal life expectancy of the parts and be capable of withstanding the environmental tests and cleaning procedures specified for the item to which it is affixed. Ink Jet Marking System printers are used to meet the requirement to mark manufactured aircraft parts at Fleet Readiness Center

Southeast (FRCSE).

2. Scope of Work:

This SOW defines the minimum service agreement requirements for two Ink Jet Marking System printers. The Contractor shall conduct preventive maintenance, upgrades to latest industry specifications, and repair services for the printers located at FRCSE, Naval Air Station, Jacksonville, Florida 32212-0016, Building 101. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision as defined. Support services shall be performed between the hours of 06:00 A.M. and 02:30 P.M. (Eastern Standard Time)

Monday through Friday, excluding federal holidays.

FEDERAL GOVERNMENT HOLIDAYS:

New Year’s Day 1st day of January

Martin Luther King Jr.'s Birthday 3rd Monday of January

Presidents Day 3rd Monday of February

Memorial Day Last Monday of May

Independence Day 4th day of July

Labor Day 1st Monday of September

Columbus Day 2nd Monday of October

Veterans Day 11th day of November

Thanksgiving Day 4th Thursday of November

Christmas Day 25th day of December

When one of the above designated legal holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When a legal holiday falls on a Saturday, the proceeding Friday is observed as a legal holiday.

Below are the serial numbers for the Ink Jet Marking System printers:

Item Serial Number

1. Ink Jet Marking System 1524036C19ZHWD

2. Ink Jet Marking System 16246037C19ZHWD

3. Requirements

The work required by this contract includes but is not to limited to the following minimum requirements:

3.1 Service for the two Ink Jet Marking System will include, but not be limited to:

a. Preventive maintenance, software upgrades, and support from certified technicians;

b. Upgrades to the most up-to-date engineering specifications;

c. Prescheduled quarterly visits and preventive maintenance visits to check condition of the equipment and make repairs as needed;

d. Repairs as needed to restore equipment to fully operational conditions. Repairs shall include travel to FRCSE site, labor, and replacement of all parts that are not currently covered under the warranty. The cost of repairs shall be included in the overall price for this requirement.

e. Priority on-site service support and 24-hour technical phone support;

f. Guidance on application and print quality optimization, plus expert advice for moving or setting up new lines and changing messages, printer adjustments due to change in application needs, assistance with setup and/or code optimization.

4. Period of Performance:

This contract will be for a period of one year with four (4) option years:

Base Period: 13 October 2018 – 12 October 2019

Option Years:

1st 13 October 2019 – 12 October 2020

2nd 13 October 2020 – 12 October 2021

3rd 13 October 2021 – 12 October 2022

4th 13 October 2022 – 12 October 2023

5. Government Technical Points of Contact:

TBD