N6883618Q0174_DOS_Instrument_Tracking_System_Draft.pdf

Description of Services

PROJECT TITLE: Instrument Tracking Support

DESCRIPTION: Subscription for Level 3 Instrument Tracking. This level of functionality allows for management of surgical instrumentation inventory down to the single instrument level.

PROJECT LOCATION: Naval Hospital Jacksonville

Period of Performance: Base Year 01 OCT 2018 – 30 SEPT 2019 and 4 option years

Contractor shall provide software license agreement and system support for the Censitrac instrument tracking system. Support shall include but is not limited to:

- Access to facility specific CensiTrac Instrument Level Tracking Solution system, software, license and upgrades

- System Tech support 24 hours per day, 7 days per week telephone/online support

- Hardware troubleshooting. Supply and hardware ordering available.

- 97% system availability guarantee (via remote access)

- All necessary software patches and enhancements and upgrades

Contractors other than the manufacturer shall be qualified / authorized by the Original

Equipment Manufacturer (OEM) in the repair of the Censitrac system. Contractor shall maintain qualifications throughout entire contract period. Qualification includes but not limited to the certification of all repair persons and repair facilities by the OEM as being trained / qualified to perform required repairs. Qualifications must be current (within 2 years).

The Government shall maintain the right to seek proof of qualification prior to award and anytime during contract period of performance.

Note: This is a draft description of services. Subject to change.