N6883618Q0113_Revised_PWS_After_Completing_Recommendations_7_Dec_2017_For_Previous_Contract.docx

PERFORMANCE WORK STATEMENT

NAVAL CONSTRUCTION BATTALION CENTER GULFPORT

GULFPORT, MISSISSIPPI

SCOPE

This Performance Work Statement (PWS) establishes the requirements for local exchange access, commercial network service, supporting subscriber service for the Naval Construction Battalion Center (NCBC) Gulfport, MS. As used herein, the term Contractor is defined as the Prime Contractor.

1.0 NCBC Gulfport Complex Telephone Exchange Access Service Requirements

1.1 This PWS provides the requirements for local exchange access, carrier commercial network service, path/interface to the Public Switched Telephone Network (PSTN) to support simultaneous access, transmission and switching of voice, data and image services. Trunking service shall terminate on the Navy’s Avaya 8720 telephone switching platform at NCBC Gulfport, MS in Building 324. The Navy will be able to modify the quantity and type of connectivity services provided by the Contractor at any time during the contract period. Present inventory counts on all schedules are not inclusive.

1.2 Integrated Services Digital Network Primary Rate Interface (ISDN PRI) Integrated Trunk Facility Setup/Configuration

a. The ISDN PRI trunks shall be setup to support two-way service selection on a per call basis in a descending sequential hunt pattern.

b. All trunks shall be configured for 64 kilobits per second (64Kbps), with primary and backup D-channel signaling (DSO) clear channel signaling per location and provide Automatic Number Identification (ANI) for caller ID.

c. The dedicated digital (T1/DS1) transport circuits shall be configured for the Extended Super Frame (ESF) using Binary 8-Zero substitution (B8ZS) line coding and terminated by Digital Signal Interconnect (DSX) Panel in each building.

d. The ISDN PRI trunks shall provide a stratum-i timing reference, which will act as the secondary synchronization reference to the telephone-switching platform.

e. All call set-up and teardown signaling shall be done over the D-channel per ISDN specifications.

f. The long distance service shall be NETWORX.

g. The service includes access to the Defense Switched Network (DSN), NETWORX, and Government Emergency Telephone Service (GETS).

h. Prevent the addition of unauthorized third party, non-regulated, non-toll, miscellaneous category recurring charges to customer’s accounts.

1.2.1 Local Exchange and Access Trunks

1.2.2 Local Exchange Digital (ISDN PRI) Direct Inward Dialing (DID) Direct Outward Dialing (DOD) Trunks

Current Number of ISDN PRI Trunks: 4

1.3 ISDN-PRI Trunking Installation for NCBC Gulfport Complex

The Contractor shall assume all responsibility for the installation of the Contractors Point-Of-Presence (POP) and all cost for implementing network presence at the NCBC Gulfport and Lakeside Complex. The Government will provide unconditioned copper pairs to these buildings as required. The Contractor must obtain approval from the Gulfport Base Communications Office (BCO) prior to installing racks and equipment as required (Vendor Multiplexer (MUX/DEMUX) UPS, etc.). The Contractor shall be responsible for extending all required facility services to on-site network equipment (i.e., 12OVAC and grounds from available existing facilities or upgrade facilities to support the additional requirements).

1.4 ISDN-PRI Trunking DID/DOD Number Assignments for the NCBC Gulfport Complex’s

The DID/DOD number ranges for the following locations are:

NCBC Gulfport :

a. (228) 871-2000 through (228) 871-4999

b. (228) 822-5000 through (228) 822-5999

NOTE: These numbers shall be activated/pointed over the ISDN-PRI trunks and operational, 365/24/7.

1.4.1 DID/DOD Directory Numbers

Number of DID/DOD lines (Gulfport): 4,000

1.4.2 Centrex and Commercial numbers extended to Lakeside Complex address

Number of DID/DOD Centrex/Commercial lines: 43

1.5 Exchange and Access Lines

The long distance shall be NETWORX.

1.5.1 Transport Channels (PRI Channels)

Number of Transport Channels Gulfport: 92 Signaling Channels: 4

1.5.2 Commercial Subscriber Lines

Number of commercial subscriber lines (Gulfport): 7

1.5.3 Off Premise Extension Lines

Number of Off Premise Extension Lines: 5

1.5.4 ISDN BRI Lines

Number of ISDN BRI Lines: 2

1.5.5 Private Line and Radio Circuits

Number of Private Line and Radio Circuits: TBD

1.5.6 56 Kilobit Point to Point Circuits

Number of 56 Kilobit Point to Point Circuits: TBD

2.0 General Requirements

2.1 Specific Dialing Capabilities

a. Emergency 911 (E911) Services - The Contractor shall provide access to 911 network services provided by the local city emergency services organization. Emergency service assistance shall be provided for the deaf.

b. The Contractor shall provide access to existing 800 numbers and maintain all existing and established DIOD hunt groups. 800 numbers will be provided after contract is awarded.

c. The Contractor shall provide local exchange, long distance, and international operator access/assistance.

d. The Contractor shall provide local directory assistance via access to 411 and long distance directory service to NPA-555-1212. The local calling area shall remain unchanged from the present area boundaries.

2.2 Support Services

a. The Contractor shall provide continuous 24 hours, seven days a week network assistance and support (operation and maintenance).

b. The Contractor shall identify at one primary and one alternate single point-of-contact (POC) for technical support.

c. The Contractor shall describe in writing their trouble reporting and escalation procedure, including telephone numbers to be used in reporting troubles 24/7 and a single point-of-contact to serve as the trouble management coordinator (CDRL A0001, Attached).

d. The Contractor shall provide to the Government a list of management personnel contacts to be used by the Government POC in an escalation process in situations where troubles are not likely to be corrected within an acceptable time frame, reference paragraph 2.2.1 (CDRL A0002, Attached).

e. The trouble management coordinator shall provide progress reports to the Government POC throughout problem resolution efforts. Government POC will determine the number of progress reports required (CDRL A0003, Attached).

f. Miscellaneous support service and charges may be required to support mission requirements such as late fees, taxes, DSL (internet) charges, directory assistance; additional lines and\or numbers, moves and changes.

g. The Contractor shall adhere to International Telecommunications Union (ITU) and American National Standards Institute (ANSI) standards for connectivity services.

2.2.1 The Government’s definition for catastrophic, major and minor outages and remedial service required response time for each are as follows:

a. Catastrophic. Demands immediate attention, such as a total loss of service, loss of network control, and loss of call processing capability to 95 percent or more of equipped lines and/or trunks. Technical service shall be dispatched and on-site within 2 hours or less from the time the outage is reported to the Contractor.

b. Major. Demands rapid action. Includes loss of service to a subscriber line group; fuses for common groups of channels, and control of groups of channels and control to groups of changes; one of a redundant subsystem (e.g., one processor or one memory) fails but the other is working without problems; loss of battery charging current; dial-tone delay over 3 seconds on 20 percent or more of calls when line load control is not implemented; post-dialing delay over 10 seconds on all intra-office calls. Technical service shall be dispatched and on-site within 4 hours or less from the time the service call is reported to the Contractor.

c. Minor. Non-emergency conditions that cause degraded service or a fault condition that makes the system perform at a level less than that for which it is designed; condition discovered in automatic routing which has not shown in the operation of the equipment, but requires attention; dial-tone delay over 3 seconds on 1.5 percent to 20 percent of calls when line-load control is not implemented; post dialing delays on all intra-office calls for 1 to 10 seconds. Technical support shall be dispatched and on-site no later than 1200 noon the next business day.

2.2.2 Level of Support

The Contractor is responsible for dispatching the appropriate level of support required to successfully respond to the outage for diagnosis and repairs as described in paragraph 2.2.3 of this document. At any level, the response time shall not exceed that set forth in paragraph 2.2.1 of this document.

2.2.3 Diagnosis and Repairs

The Contractor shall diagnose and repair outages. A diagnosis report shall be provided to the Government Technical Point of Contact (TPOC) as soon as available, no later than one hour from the time the technician reports on-site. The diagnosis report, at a minimum, shall include a definition of the problem and an estimated repair timeframe. The response time for each level of outage is provided in paragraph 2.2.1 of this document. At the end of the repair window, the Contractor shall provide the Government TPOC/COR with a written status report summarizing the problem and repairs made (CDRL A0004, Attached).

2.2.4 Re-sale of Existing Service

If the Contractor in going to sub-contract through the use of re-sale of existing service, the service support shall be supplied consistent with the existing providers’ normal procedures until such time that services are directly supplied from (transitioned to) the resellers network. The Contractor is responsible for making sure there is no loss of service during transition. When services are transitioned to the new contract provider, all service requests shall be acted upon within the response time frame in 2.2.1.

2.2.5 Traffic Studies

The Contractor shall provide to the Government TPOC/COR a minimum of one traffic study per year, on all trunks covered by the PWS, at no additional cost to the Government as indicated on Contract Data Requirements List (CDRL A0005, Attached).

2.2.6 Standards

The Contractor shall adhere to the following:

a. The Contractor shall conform to, and be compliant with, established ITU and ANSI standards. The Quality Assurance Surveillance Plan (QASP) will be utilized to provide the Government surveillance oversight of the Contractor’s quality control efforts.

b. When performing work for the Government, the Contractor shall employ only qualified Telecommunications Technicians with experience in the telecommunications field for the specified work. The Contractor shall provide personnel who are qualified to perform the work described in this Performance Work Statement (PWS). Those who provide direct customer service (e.g., Business Service Representatives) must be able to communicate in English, in both written and oral forms.

When performing work for the Government, the Contractor shall employ only qualified telecommunications technicians with no less than five (5) years of experience in the telecommunications field for the specified work task. The term Contractor used herein shall refer to both the prime Contractor and any Subcontractors. The prime Contractor shall ensure that his Subcontractors comply with the provisions of this contract.

c. The Contractor shall be responsible for maintaining personnel, who are fully qualified, certified, and competent to perform the specified telecommunications services both on an emergency and routine basis during the established contract period. In order to meet these requirements the technicians shall possess one of the following:

Telecommunications Certification Organization (TCO) credential, as well as an intermediate routing specialist certification from Nokia that recognizes professionals who deliver both residential and business communication services such as the Internet Protocol Engineering Professional (IPEP), the iNARTE Telecommunications Engineer, and a distribution credential from the Building Industry Consulting Service International (BICSI), originally a building trades association, it's a Department of Defense requirement.

d. The Contractor shall keep areas in a clean, neat, and safe condition at all times.

e. Contractor equipment approved by the Government for connection to the Base Telecommunications network(s), including all wiring and connectors, shall be tested using approved telecommunications, ITU, and/or ANSI standards.

f. Materials provided under this contract, including additional features, optional equipment, and basic software, shall be commercially available as an off-the-shelf item (standardized) requiring no further development and shall have been fully tested, approved, or demonstrated in the commercial or Government marketplace to meet the intended usage by the Joint.

The Department of Defense Information Network Approved Products List (DODIN APL) is established in accordance with the UC Requirements (UCR 2013) document and mandated by the DOD Instruction (DODI) 8100.04. Its purpose is to maintain a single consolidated list of products that have completed Interoperability (IO) and Cybersecurity certification. Use of the DODIN APL allows DOD Components to purchase and operate systems over all DOD network infrastructures.

g. The Contractor shall staff, provide, and maintain, at its own expense, during the entire performance of the contract, the appropriate insurance coverage in accordance with “Insurance-Work on a Government Installation” clause Federal Acquisition Regulation (FAR) Reference 52.228-5.

h. The Contractor shall provide all necessary material, supervision, management communications, and administrative support services (printing, reproduction, and miscellaneous support) as necessary to support this contract.

i. All personnel, vehicles, labor, tools, materials, supplies, test equipment, diagnostics, manuals, schematic drawings, facilities, and major/minor components required by the Base Communications Office (BCO) for telephone exchange access services and telecommunications support under the terms of this contract shall be furnished by the Contractor. There will be no Government Furnished Property for this contract.

j. All Contractor personnel shall conform to base regulations (i.e., designated routes, parking regulations, base vehicle speed limits, automotive liability insurance, excavation permit and use of cellular phones.)

k. The Contractor shall correctly label all demarcation points/cables with a clearly defined and readable tag to include but not limited to circuit ID and number.

l. Contractor shall provide a detailed monthly bill describing the type of service and circuit identification with final termination addresses and command/organization names.

2.2.7 Special Access

a. Some work areas are controlled access areas that require an escort of all Contractor personnel. Access shall be approved and controlled by station Point of Contact (POC) and NCBC Gulfport Complex Security Officer. Prior contact shall be required before access will be granted to Contractor personnel. A list of any and all Contractor personnel needed on each job shall be submitted to station POC prior to start of work in a controlled access area.

3.0 Setup and Configuration Requirements Summary

3.1 ISDN PRI Trunk Facility Setup/Configuration

3.2 DID/DOD Two-Way Trunks

3.3 DID/DOD Numbers

a. DID/DOD Number: 4,000

3.4 Commercial Access Lines at Gulfport

Analog commercial subscriber lines: 7

(228) 864-0450

(228) 865-0480

(228) 868-8793

e. ISDN Basic Rate Interface (BRI): 2

f. Analog Data Circuits: 0

3.5 Dialing Capabilities

3.6 Current Inventory

See Attachment 1

4.0 Security Requirements

4.1 Physical Security

The Contractor shall comply with physical security standards for a Level One restricted area per OPNAVINST 5530.14, NAVCOMTELSTAINST 5530.14 (series), and NCTAMSLANT Access Memo dated 7 December 2017 (See Attached) for the protection of the BCO and supporting structures and facilities. The Contractor shall also comply with Homeland Security Presidential Directive 12 which states:

The implementation of Homeland Security Presidential Directive 12 (HSPD-12) has extended the basic investigative requirement to un-cleared Contractors. These persons must, under HSPD-12, receive at least a National Agency Check with Inquiries (NACI) level investigation. Therefore, agency discretion with regard to the investigation of this population has been greatly reduced.

4.2 Physical Access The Contractor shall coordinate with the Contracting Officer’s Representative (COR) for access badges and lock and key control for assigned spaces. The CBC BCO maintains access and lock and key control for all Naval Computer And Telecommunications Area Master Station Atlantic (NCTAMSLANT)-Gulfport buildings. The Contractor shall sign for assigned keys as appropriate, with coordination provided by the COR.

All Contractor personnel shall comply with NCTAMSLANT –Gulfport End Office Switch Standard Operating Procedure (SOP) as outline on Attachment 1 and requirements for restricted areas and scheduling any potential service affecting work during normal working hours:

Normal hours of operations are between 0700 and 1600 Monday through Friday, which excludes the following federal holidays: New Year’s Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Fourth of July, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day. All vendors and Government employees (military/civilian) are required to schedule any potential service affecting work (i.e. trunks, switch, etc.) after normal working hours, 24 hours prior to requested service date.

4.3 Identification and Vehicle Passes

a. Defense Biometric Identification System (DBIDS) The Contractor shall be required to enroll in the Defense Biometric Identification System (DBIDS) for Base Access.

If you were issued an NCACS credential PRIOR to 17 April 2017, your NCACS credential is no longer valid.

Only DBIDS credentials will be issued to ALL Contractors, vendors and suppliers seeking base access AFTER 30 June 2017.

Defense Biometric Identification System (DBIDS) increases installation security and communications by receiving frequent database updates on changes to personnel/credential status, law enforcement warrants, lost/stolen cards, and force protection conditions. The system provides a continuous vetting anytime the DBIDS card is scanned at an installation entry point.

If you currently have an Navy Commercial Access Control System (NCACS) card, the following is required to get a DBIDS credential:

· Present your NCACS Card and a completed copy of the SECNAV FORM 5512/1 to the base Visitor Control Center (VCC) representative.

· The VCC will retrieve your information in the computer, ensuring all information is current and correct.

· Once your information is validated, a temporary DBIDS credential is provided.

· Your temporary credential will have an expiration date, prior to which you will need to obtain your permanent DBIDS credential (~ 180 days).

· For each additional U.S. Navy installation to which you need access, the first time you visit you only need to bring your DBIDS credential and statement of purpose for base access when arriving at the Visitor Control Center.

· The representative will enter base access authorization and then you may proceed to work.

If you do NOT have an NCACS Card, the following is required to obtain a DBIDS credential:

· Present a letter or official document from my Government sponsoring organization that provides the purpose for your access.

· Present valid identification, such as a passport or Real ID Act-compliant state driver’s license.

· Present a completed copy of the SECNAV 5512/1 form to obtain your background check.

· Upon completion of the background check, the Visitor Control Center representative will complete the DBIDS enrollment process, which includes your photo, finger prints, base restrictions, and several other assessments; after all this is done, you will be provided with your new DBIDS credential.

· You may now proceed to work.

FOR ADDITIONAL QUESTIONS ABOUT OBTAINING A DBIDS CARD, CONTACT YOUR LOCAL BASE VISITOR CONTROL CENTER OR https://www.cnic.navy.mil/om/dbids.html.

5.0 BCO Base Level Information Infrastructure and Contingency/Emergency Support

The Gulfport BCO Base Level Information Infrastructure (BLII) is the primary means for the transfer of voice and digital information between and among Navy activities and other officially authorized DOD and U.S. Federal entities operating on, or within, the immediate vicinity of, U.S. Navy installations supported by NCBC Gulfport. The BLII also provides connectivity for shore-based activities to long haul and tactical fleet telecommunications gateways. Details of contingency and emergency support provided in sections 5.1, 5.2, and 5.3.

5.1 Support Fleet/Joint Exercises/VIP Visits

NCBC Gulfport BCO provides telecommunications services and support to meet emergency requirements such as military exercises and contingencies; Fleet visits to the NCBC Gulfport areas; support of VIP visit requirements; and natural or manmade disasters. These exercise or emergency conditions may require the Contractor to maintain normal operations while supporting the contingency event.

The Contractor shall support Fleet, Joint exercises, and VIP visits conducted in the NCBC Gulfport Complex while maintaining normal operations as required by the Government. The Government will notify the Contractor of exercise schedules as NCBC Gulfport BCO is notified. The Contractor shall provide exercise support requirements requested by the Government. Mission support includes tasks described in Section 5.2 Provide Emergency and Disaster Support.

5.2 Provide Emergency and Disaster Support

The Contractor shall provide telecommunications support services in the event of emergencies and natural or manmade disasters such as hurricanes, tornadoes, fire, or emergency rescue efforts. This may require coordination with other providers. Emergency support includes tasks such as the following:

5.3 Emergency and Disaster Support Response Times

Once notified (i.e., cellular phone), the Contractor shall be at the scene of the emergency within the following time frames:

Normal Hours Outside Normal Hours 7:00am – 5:00pm 5:01pm - 6:59am NCBC Gulfport 1 hour 2 hours

5.4 Develop an Emergency Restoration Plan

Emergency events such as hurricanes or tornadoes could cause extensive damage to the BLII. If the repairs required to fully restore all customer service exceed the available capacity of the BLII, the Contractor shall develop an emergency restoration plan to restore services in priority order as defined by the Government until BLII capacity is exhausted. After the emergency or disaster is over, the Contractor shall evaluate the impact on the BLII and make recommendations via a proposal as to how to restore full service to all customers. The BLII shall be operated in a degraded mode until the proposed solution is funded and work performed.

6.0 Specific Requirements

6.1 Facilities and Upgrades

It is the responsibility of Gulfport BCO Department to provide a secure operational telecommunications environment for NCBC Gulfport and Lakeside Complex locations, 24 hours per day for 7 days a week on (24/7). The BCO is responsible for ensuring continual enhancement of the telecommunications infrastructure while making sure customers receive outstanding, responsive, and reliable support as changes are rapidly occurring in the telecommunications arena.

The Contractor shall, on a continuous 24/7 basis, be able to provide facilities (fiber, copper, and switching equipment) including hardware and software upgrades that are continually required of technology-based solutions and customer requirements.

The Contractor shall provide and keep telephone networks technically updated and operationally maintained. The Contractor will administer its network to ensure provision of acceptable telecommunications service levels required by the Government.

The Contractor shall keep and maintain facilities and dial tone services to NCBC Gulfport and Lakeside Complex at an acceptable level required by the Government. There are currently 27 service addresses supported at this time. Service address in this PWS refers to location of the Contractor point-of-presence (POP)/demarcation (DEMARC).

6.2 Billing

The Contractor shall be responsible for providing charges to the correct customer and vendor. The Government is only responsible for contractual billing with the Contractor and not charges occurred with Subcontractors requested by the Contractor for telecommunications services and equipment.

The Contractor shall provide a detailed monthly bill to the Government as stated in Section 2.2.6L. In the event of adjustments for the service established or discontinued in any billing period, the charge shall be prorated to the number of days based on a 30-day month (CDRL A0007, Attached).

6.3 Trouble Reporting

The Contractor shall establish accurate and reliable procedures for trouble reporting to the Government as stated in Section 2.2 Support Services. The Contractor shall be able to identify phone numbers/circuit IDs and associated locations. The Contractor shall provide status and completion of trouble repair to the designated Government POC. The required time of responding and completing any repair is the responsibility of the Contractor regardless if second and third party vendors are involved in resolving trouble report.

7.0 Point of Contact

7.1 A. J. Riley, Department Head, Base Communication Office

Naval Computer And Telecommunications Area Master Station Atlantic (NCTAMSLANT) Phone: (757) 443-9089 Fax: (757) 443-5134 Email:

7.2 David Weekley (COR), Base Communication Office Manager New Orleans Division and Gulfport Site Manager Naval Computer And Telecommunications Area Master Station Atlantic (NCTAMSLANT) Phone: (504) 678-8195 Fax: (504) 678-6662 Email:

7.3 Christopher Lane (ACOR), New Orleans Base Communications Officer Phone: (504) 678-8194 Fax: (504) 678-6662 Email:

ECMRA

NMCARS 5237.102(90)

The Contractor shall report ALL Contractor labor hours (including subContractor labor hours) required for performance of services provided under this contract for the NCBC Gulfport, MS Complex via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address https://doncmra.nmci.navy.mil

Reporting inputs will be for the labor executed during the period of performance during the Government fiscal year (FY), which runs October 01 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://doncmra.nmci.navy.mil

Enclosure 1

Date originated: 7 Dec 2017 Date last revised: 7 Dec 2017

Title NAVAL COMPUTER AND TELECOMMUNICATIONS AREA MASTER STATION ATLANTIC (NCTAMSLANT) GULFPORT END OFFICE SWITCH

SOP: OSCAR 26

Subj: ACCESS FOR BCO GULFPORT COMPLEX RESTRICTED AREA

Purpose: The purpose of this Standard Operating Procedure (SOP) for access is to clarify and delineate the process by which employees, Contractors, vendors and other individuals will be authorized for access, and the conditions for controlling that authorized access. Limiting access to authorized Contractors, vendors and civilians will eliminate potential risks involving telecommunications services.

Responsibility: It is the responsibility of NCTAMSLANT New Orleans Division-Gulfport BCO to provide a secure operational telecommunications environment for Naval Construction Battalion Center (NCBC) Gulfport, MS 24 hours per day for seven days a week on (24/7).

Discussion: All civilians at NCTAMSLANT-Gulfport and authorized Contractors shall only allow authorized personnel in BCO restricted areas.

1. Action:

Visitors in the restricted telephone areas who are unknown and unexpected are unauthorized. Immediately contact one of the following before requesting visitor to leave:

· David Weekley, BCO Division Manager (504) 678-8195

· Christopher Lane, BCO New Orleans (504) 678-8194

· A. J. Riley, BCO Department Head (757) 443-9089

· Communication Watch Officer (757) 443-9001 after hours

2. Guidelines.

A. NCTAMSLANT Gulfport Building 324 facility is a controlled access building. The information and telecommunications operations are mission critical, sensitive and confidential in nature. Therefore, it is necessary to limit building access to those people who have a business reason to be there, or who are visiting a specific employee at the facility.

B. Entry to the building must be recorded. There must be a record maintained of persons who enter the building for access to BCO restricted areas. This recording may be accomplished through the use of a card access control system, a sign in log, video monitoring system, or other mechanism. No one will be admitted to any access controlled area of the building unless by proper use of an authorized access control card, escort, or signing a log and presenting identification credentials.

C. Employees are responsible for all persons who visit them whether for business or personal reasons. Employees must provide an appropriate level of supervision of visitors so that security requirements are maintained. While it is not necessary for an employee to accompany a visitor continuously, the employee must ensure the visitor does not inadvertently compromise security or disrupt essential services. For example, the visitor must be supervised while in the switch and/or frame room and escorted to and from the building exit.

D. All persons in the BCO area must prove identity. Building employees and resident Contractors must wear identification badge while working at all times. Visitors and occasional Contractors will be issued a temporary badge identifying them as a visitor or Contractor after presentation of proof of identity. Because employees, Contractors, and authorized visitors are identified, it will be easy to spot an unauthorized individual in the building. Persons who are unable to present proof of identity and/or unauthorized must be considered a security risk, and must not be allowed in the restricted areas.

E. Notification of potential interruption of telecommunication services. BCO Gulfport is currently responsible for over 4,000 lines/circuits that are operationally critical for the shore missions (resident, tenant commands & organizations) and afloat (ship) customers within the Southeast Region. The switching network infrastructure serves all voice, data and video communications within the region.

Normal operations are the hours between 0700 and 1600 Monday through Friday, which excludes the following federal holidays: New Year’s Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Fourth of July, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day. All vendors and Government employees (military/civilian) are required to schedule any potential service affecting work (i.e. trunks, switch, etc.) after normal working hours, 24 hours prior to requested service date.

The BCO contacts for request of approval:

Mr. David Weekley (COR), Base Communication Office Manager New Orleans Division and Gulfport Site Manager Naval Computer And Telecommunications Area Master Station Atlantic (NCTAMSLANT) Phone: (504) 678-8195 Fax: (504) 678-6662 Email:

Christopher Lane (ACOR), New Orleans Base Communications Officer

Phone: (504) 678-8194 Fax: (504) 678-6662 Email:

3. Procedures

A. Access Control System.

Access to the NCTAMSLANT Gulfport Complex is controlled through the use of a card access system. This is a proximity card access system in which the access card is held in close proximity (about 2”) to the reader. All access attempts, whether successful or failed are recorded and stored by the access control system BCO Gulfport manages the system.

B. Access Identification Badges – General.

1. All persons in access controlled areas must wear and display a valid ID badge issued in accordance with this policy.

2. Employees must immediately escort persons found in BCO access controlled areas without proper identification to the BCO Division Manager or Department Head.

C. Mandatory use of access badges at all doors.

1. Access badge holders must record their entry to any access controlled area using their assigned access control badge. Badge holders must use their badge on every entry, regardless of whether the entry door is locked, unlocked, open, or closed.

2. Access badge holders must not use their access badge to grant another person access to any access controlled area unless they are directly escorting that person. No piggy backing will be permissible.

3. Access badge holders must not give their access badge to another person for the purpose of granting that person access.

D. Requesting Access to NCTAMSLANT Gulfport BCO areas.

1. A standard access request form must be filled out and approved. Contact the following for the access form and procedures:

Mr. David Weekley (COR), Base Communication Office Manager New Orleans Division/Gulfport Naval Computer And Telecommunications Area Master Station Atlantic (NCTAMSLANT) Phone: (504) 678-8195 Fax: (504) 678-6662 Email:

Christopher Lane (ACOR), New Orleans Base Communications Officer

Phone: (504) 678-8194 Fax: (504) 678-6662 Email:

If access required for NCBC Gulfport, MS advance notification of at least 24 hours (non-emergency) needs to be given so base access permission may be obtained.

2. Requests for new access or changes to access must be made by use of the form only.

E. Lost, stolen, misplaced, and damaged Access Badges.

Lost, stolen, or misplaced badges must be reported to the Security Division as soon as the loss is discovered, so that the card may be deactivated from the access control system. Failure to notify the NCBC Gulfport Security contacts stated in this SOP in a timely manner could result in a breach of building security through the use of misplaced badges.

Prepared: Reviewed: Approved:

David Weekley Glenn Newman AJ Riley BCO Manager New Orleans BCO Jacksonville Division Southeastern Region Department Head Division

Table 1

ACRONYMS

This is a standardized list of telecommunications terms. All acronyms may not appear in this SOW.

for the General Services Administration and provides low cost long distance

Laboratories for digital transmission of multiplexed telephone calls. The first version, the Transmission System 1 (T-1), was introduced in 1962 in the Bell System, and could transmit up to 24 telephone calls simultaneously over a single transmission line of copper wire.

Table 2

Publications, Regulations and Standards

b.

Applicable Facility Drawings c.

Site Security Instructions

f.

Occupational Safety and Health Act (OSHA), Code of Federal Regulations Title 29 g.

Occupational Safety and Health Act (OSHA), Code of Federal Regulations Title 40

Instruction provides policy, guidance, and standards for the protection of information.