16_3651_Performance_Requirement_Performance_Table.pdf
PDF 102 KB Posted
- Attached to
- Fitness Center Staff and Operation
- Solicitation number
- N66604-16-Q-3651
About this file
Performance Requirement Summary Table Attachment 1
View the file
Other files
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Request For Quotation: N66604-16-Q-3651
Attachment 1.
NUWCDIVNPT FITNESS CENTER
Performance Requirements Summary Table
Requirement Performance
Objective
Performance
Standard
Acceptable
Quality Level
Quality
Surveillance
Plan Typical
Monitoring
Methods
4.1 Physical
Operation
a. Operate
Fitness Center
Monday through
Friday from
1000-1800.
a. Fitness Center is open and certified personal trainer is present.
a. Standard is met 98% of the time.
a. Random
Government inspection.
b. Wellness member checks.
b. Conduct weekly badge checks in the fitness center and group exercise room to ensure those using the facility are
NUWCDIVNPT
employees. COR should be notified immediately if there are any unauthorized users.
b. Standard is met 100% of the time.
b. Random
Government inspection.
c. Equipment is operational and safe to use.
c. Equipment problems are reported to the COR within 4 business hours.
c. Standard is met 98% of the time
c. Government review of CDRL
A002 and random inspection.
d. Fitness Center spaces are kept neat and equipment is kept clean.
d. Fitness Center, fitness center equipment and group exercise room is cleaned and organized at all times.
d. Standard is met 98% of the time.
d. Random
Government inspection of the facility.
4.2 Fitness
Program
Services
Fitness programs and events are provided within elected fiscal year.
a. Provide a minimum of 10 one-hour group exercise classes per week by a certified instructor.
a. Standard is met 98% of the time.
a. Bi-annual customer surveys.
b. Provide a minimum of 4 incentive programs per fiscal
b. Standard is met 98% of the time.
b. Bi-annual customer surveys.
year.
c. Provide a minimum of 8 educational seminars/lectures per fiscal year.
c. Standard is met 98% of the time.
c. Bi-annual customer surveys.
d. Provide a minimum of 4 newsletters per fiscal year.
d. Standard is met 98% of the time.
d. Bi-annual customer surveys.
e. Organize Annual health fair and open house events.
e. Standard is met 98% of the time.
e. Customer surveys provided at events.
f. Offer each new participant and provide regular users an introduction/orientation to the fitness center, equipment and group exercise information.
f. Standard is met 98% of the time.
4.3 Program
Management
a. Maintain accurate logs and records of wellness members.
a. Obtain Wellness
Program Form for employees participating in the wellness program.
Wellness Form must be updated every six years. Develop and maintain a database of all wellness members with enrollment date.
Notify wellness member three months prior to expiration for renewal process.
a. 95% accuracy in data.
a. Government review of data and reports.
Government review of operations, statistics, customer complaints or incomplete runs as a % of pieces delivered on time and other relevant information.
b. Provide a monthly report.
b. Provide daily usage, new/rejoin members, group exercise participants. Provide status for any equipment repair or maintenance issues.
Provide any management issues regarding the fitness center.
b. Reports submitted within 24 hours of due date.
File details come from the government source that posted it. Updated .