PRS_for_Oxygen_Cleaning_School.docx

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OXYGEN CLEANING SCHOOL Federal contract opportunity
Solicitation number
N64267-16-T-9999
Issued by
Department of the Navy Naval Sea Systems Command

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MS31_CDRL_A001_Certificate_of_Completion.pdf PDF
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N64267-16-T-9999_Oxyschool_Mod_posting.doc DOC document
FBO_SOW_OXYGEN_CLEANING_SCHOOL.doc DOC document
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MS31_CDRL_A001_Certificate_of_Completion.pdf PDF

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PERFORMANCE REQUIREMENTS SUMMARY (PRS)

INSPECTION AND ACCEPTANCE

PERFORMANCE REQUIREMENT SUMMARY (PRS)

Quality Assurance

As a performance based service acquisition, the Oxygen Equipment Cleaning and Calibration Support Contract specifies work tasks in terms of desired outcome. The contractor will be evaluated in the context of the task requirements in the performance work statement. Performance relative to these task requirements will be evaluated.

Successful completion of these tasks requires proper management of contract work and the generation of high quality outcomes delivered in a timely manner that meet program requirements.

The PRS measures the contractor’s demonstrated performance with respect to the following factors: Compliance with Contract Requirements, Quality of Deliverables, Efficient Use of Resources, and Job Knowledge.

Surveying Quality of Contract Requirements

The Contractor’s performance will be evaluated on an ongoing basis by the Contracts Department personnel responsible for the overall PSP Support Services. The effort will include both periodic review of the deliverables and an on-going evaluation of the work as it is performed in the Contracts Department.

Evaluation Categories and Factors

The Contractor’s performance will be evaluated on an ongoing basis by the MS Department personnel responsible for the overall MS Oxygen Equipment Cleaning and Calibration Support. The effort will be based on an ongoing evaluation of the work as it is performed.

PERFORMANCE REQUIREMENTS SURVEY (PRS)

The Contractors Performance will be evaluated on an ongoing basis by the MS Department personnel responsible for the overall MS Oxygen Equipment Cleaning and Calibration Support. The effort will be based on an on-going evaluation of the work as it is performed. In evaluation Contractor performance, the following adjectival ratings will be used:

Performance Objective
PWS
Performance Standard

Provide high quality products to program sponsors in a timely manner that meets program/contract requirements.

Section 5.0

· Conduct Training Classes

· Provide academic credit

· Provide classroom administration

· Provide testing, grading and evaluation

Performance Ratings The Government will evaluate the contractor’s performance of the Performance Work Statement and the Contracting Officer will assign one of the following ratings:

(1) Excellent

(2) Satisfactory

(3) Unsatisfactory The standards associated with these ratings are given in the following Table 1.

Table 1: Overall Performance Ratings

Overall Performance Rating
Standard
Excellent
“Excellent” ratings for all performance evaluation criteria.
Satisfactory
A minimum of “Satisfactory” ratings for all performance evaluation criteria.
Unsatisfactory
A rating of “Unsatisfactory” for one or more performance evaluation criteria.

(b) Objectives.

The Contracting Officer will make a performance determination for the TO at the end of each evaluation period. The determination will be based upon the Subject Matter Expert’s (SME) recommendations, the contractor’s comments including any Self-Evaluation Reports and any other information deemed relevant by the Contracting Officer. The Contracting Officer shall resolve disagreements between the SME’s recommendations and the contractor’s comments/reports regarding the evaluation. The Contracting Officer’s performance evaluation is unilateral and final. The Contracting Officer will document the determination and provide a copy to the contractor within 30 calendar days of receipt of the contractor’s self assessment.

The Government may not exercise an option year term unless the contractor meets the acceptable performance definition during all previous rating periods.

(c) Performance Evaluation Criteria.

The contractor’s performance under this TO will be evaluated using the criteria and standards provided for each objective and identified in Tables 2 through 4 of this QASP.

(d) Organization.

The performance evaluation organization consists of the Contracting Officer, who will serve as the Determining Official, and the SME.

(e) This performance evaluation does not replace any other requirement for evaluating contractor performance that may be required by this contract such as a Contractor Performance Assessment Reporting System (CPARS) report.

TABLE 2: TASK PERFORMANCE EVALUATION CRITERIA AND STANDARDS

CRITERION
UNSATISFACTORY
SATISFACTORY
EXCELLENT
Task Performance
Work product fails to meet Acceptable Quality Levels (AQLs) defined in Performance Requirements Summary Table, Exhibit A.
Work product routinely meets Acceptable Quality Levels (AQLs) defined in Performance Requirements Summary Exhibit A.
Work product frequently exceeds Acceptable Quality Levels (AQLs) defined in Performance Requirements Summary Exhibit A.
Staffing
Contractor provides marginally qualified or unqualified personnel. Lapses in coverage occur regularly.
Contractor provides qualified personnel. Lapses in coverage may occasionally occur and are managed per TO policy.
Contractor provides highly qualified personnel. Contractor reassigns personnel to ensure proper coverage. Actual lapses in coverage occur very rarely, if ever, and are managed per TO policy. Contractor ensures staff training remains current.
Timeliness
Contractor frequently misses deadlines, schedules, or is slow to respond to Government requests or is non-responsive to Government requests.
Contractor routinely meets deadlines, schedules, and responds quickly to Government requests.
Contractor always meets deadlines, schedules, and responds immediately to Government requests.

Table 3: CONTRACT MANAGEMENT PERFORMANCE EVALUATION CRITERIA AND STANDARDS

CRITERION
UNSATISFACTORY
SATISFACTORY
EXCELLENT
Problem Resolution
Problems are unresolved, repetitive, or take excessive Government effort to resolve.
Problems are resolved quickly with minimal Government involvement.
Problems are non-existent or the contractor takes corrective action without Government involvement.
Responsiveness
Contractor’s management is unresponsive to Government requests and concerns.
Contractor’s management is responsive to Government requests and concerns.
Contractor’s management takes proactive approach in dealing with Government representatives and anticipates Government concerns.
Communications
Contractor often fails to communicate with Government in an effective and timely manner.
Contractor routinely communicates with Government in an effective and timely manner.
Contractor takes a proactive approach such that communications are almost always clear, effective and timely.

TABLE 4: COST EFFICIENCY PERFORMANCE EVALUATION CRITERIA AND STANDARDS

CRITERION
UNSATISFACTORY
SATISFACTORY
EXCELLENT
Cost Management
Contractor routinely fails to complete the effort within the originally agreed-to estimate cost, i.e. cost overruns frequently occur.
Contractor routinely completes the effort within the originally agreed-to estimated cost. Contractor provides measures for controlling all costs at estimated costs. Funds and resources are generally used in a cost-effective manner. No major resource management problems are apparent.
Reductions in direct costs to the Government below contract estimated costs are noteworthy. Contractor provides detailed cost analysis and recommendations to Government for resolution of problems identified. Funds and resources are optimally used to provide the maximum benefit for the funds and resources available. Documented savings are apparent.
Cost Reporting
Reports are generally late, inaccurate incomplete or unclear.
Reports are timely, accurate, complete and clearly written. Problems and/or trends are addressed, and an analysis is also submitted.
Reports are clear, accurate, and pro-active. Problems and/or trends are addressed thoroughly, and the contractor’s recommendations and/or corrective plans are implemented and effective.

NOTIFICATION OF DEFICIENT PERFORMANCE

Contract performance deficiencies identified during the quarter will be brought to the immediate attention of the COR. When contractor performance in any area approaches or reaches a minimum acceptable level, or is not fully compliant with the requirements of the contract, the COR will notify the contractor Program Manager of the discrepancy in writing. The contractor will then have two weeks to implement corrective action and to explain the corrective action in writing to the COR. If the contractor's response resolves the problem, no further action will be taken. If the problem continues after implementation of corrective action, the COR will submit a Contract Discrepancy Report (CDR, see Appendix A) to the contractor. Unsatisfactory contractor performance that causes significant injury or damage to personnel or equipment, which puts personnel, or equipment unnecessarily at risk, or which results from gross negligence or inattention to standing procedures may result in an immediate CDR with no advance notification by the COR. When a CDR is submitted by the COR, the contractor is required to prepare a formal reply delineating corrective action. If the reply satisfies the COR, no further action will be taken. If replies are unsatisfactory and resolution cannot be obtained, the COR will forward the contractor’s reply along with the recommended action to the PCO to initiate formal action against the contractor for unsatisfactory contract performance.

Exhibit A

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

Task Area
Performance Standard
Acceptable Quality Level (AQL)
Method of Surveillance
Strategic Business Plan
-Document must be free of grammatical and formatting errors.
-Strategic Business Plan is drafted timely, accurately, and completely
-Direct observation
Self-assessment Execution
-Successfully complete execution
-Self assessment execution is completed timely accurately, and completely
-Direct observation
Metric Development
-Metrics development shall be reviewed/verified weekly

-Provide completed metrics timely.

-Metrics are developed for code CT in accordance with CT input.
-Direct observation
Policy Development
-Documentations must be free of grammatical and formatting errors.
-CT polices are developed timely, accordingly, and completely.
-Direct observation

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