PWS_Commercial Cable Services_Draft.pdf

PERFORMANCE WORK STATEMENT

COMMERCIAL CABLE TV SERVICES

1.0 MISSION & OBJECTIVE

The Navy Munitions Command Pacific (NMCPAC) East Asia Division (EAD) Unit Guam requires continuous, real-time video broadcast services. This capability is operationally critical for maintaining immediate situational awareness regarding world events, national security developments, and severe weather forecasts that affect military missions, base operations, and personnel readiness in the area of responsibility (AOR).

2.0 SCOPE OF WORK

The Contractor shall provide all personnel, equipment, tools, materials, supervision, and non-personal services necessary to deliver cable TV services to designated government facilities at NMCPAC EAD Unit Guam, Santa Rita, Guam.

3.0 PERFORMANCE REQUIREMENTS / SPECIFIC TASKS

3.1 Programming Category Requirements:

The Contractor will be responsible for providing internet and standard High Definition (HD) cable service, which at a minimum should include weather channels, news service channels and any emergency broadcast network stations; as well as all required equipment to ensure service is offered with limited to no service interruption. Satellite dishes may not be used.

3.2 Service Calls:

The Government will notify the contractor of any unscheduled service interruptions. Upon restoration of service, the Contractor shall provide the COR with a written resolution report detailing the cause of the interruption and the corrective action taken. The Contractor shall have a technician on-site to being troubleshooting within 12 hours of a service interruption report for any issue that cannot be resolved remotely.

4.0 PLACE OF PERFORMANCE & QUANTITIES

The place of performance is located at:

Ordnance Annex, Naval Base Guam

Santa Rita, Guam 96915

The total number of active drops is allocated across the designated buildings as follows:

Building Number Base Period & All Option Periods (Active Drops)

B400 4

B900 2

B902 2

B462 1

B740 1

B901 1

B5545 (Kilo) 1

TOTALS 12 Drops

5.0 PERIOD OF PERFORMANCE

The period of performance is as follows:

• Base Period: 29 September 2026 – 28 September 2027

• Option Period 1: 29 September 2027 – 28 September 2028

• Option Period 2: 29 September 2028 – 28 September 2029

6.0 GOVERNMENT-FURNISHED PROPERTY (GFP)

No Government-Furnished Property (GFP) or tools will be provided.

7.0 CONTRACTOR-FURNISHED PROPERTY, EQUIPMENT, & SERVICES (CFE)

The Contractor shall provide all equipment required to receive and distribute the video signal to the individual TV units, including but not limited to: receiver/decoder boxes, remote controls, coaxial/HDMI cables, signal splitters, amplifiers, and mounting hardware.

All equipment installed by the Contractor remains the sole property of the Contractor. The Contractor is responsible for the preventive maintenance, troubleshooting, repair, and replacement of all contractor furnished equipment.

8.0 SECURITY & BASE ACCESS REQUIREMENTS

8.1 Base Access and Badging

Contractor personnel require DBIDS credentials for base access. This requires DoD sponsorship, identity verification, and a background check. A sponsorship letter will be provided by the command upon award.

For more information, visit:

• https://www.cnic.navy.mil/Operations-and-Management/Base-Support/DBIDS/

• https://dbids-global.dmdc.mil/home/

8.2 Additional Access Requirements:

Contractor personnel will require a 24-Hour C-badge to gain access to Ordnance Annex, Naval Base Guam. NMCPAC EAD or COR will sponsor C-badges for cleared contractor personnel.

9.0 INVOICING & PAYMENT

The Contractor shall submit invoices monthly for services successfully delivered. All invoices must be submitted electronically in accordance with DFARS 252.232-7003 (Electronic Submission of Payment Requests and Receiving Reports) and DFARS 252.232-7006 (Wide Area Workflow Payment Instructions). Paper or emailed invoices will not be accepted.

10.0 POINTS OF CONTACT (POC)

Contracting Officer's Representative (COR):

Name: Camarin S. Cortado Telephone: (671) 349-9152 Email: camarin.s.cortado.civ@us.navy.mil

11.0 Performance Requirements Summary

Performance Objective (Task)

Standard Acceptable Quality Level (AQL)

Surveillance Method

PWS 3.1: Service Availability

Service shall be available 99.5% of the time, 24/7/365, excluding scheduled maintenance.

No more than 3.6 hours of unscheduled downtime per month.

Contractor-provided monthly uptime reports;

random or periodic checks by COR.

PWS 3.2: Service Interruption Response

Contractor must restore full service within 24 hours of an unscheduled interruption report.

Full service is restored within 24 hours for 95% of all service interruptions in a given month.

Review of service call logs and COR resolution reports.

https://www.cnic.navy.mil/Operations-and-Management/Base-Support/DBIDS/ https://dbids-global.dmdc.mil/home/