N6264520R0002_NHRC_Military_Family_Research_Services.docx

N6264520R0002

Section B - Supplies or Services and Prices

Military Family RSS

CPFF

Military Family Research Support Services - Non-Severable Completion Form

MAXIMUM ALLOWABLE ODCs - to be filled in at time of award.

MAXIMUM ALLOWABLE TRAVEL - to be filled in at time of award.

FOB: Destination

PSC CD: AN42

ESTIMATED COST

FIXED FEE

TOTAL EST COST + FEE

CPFF

Extension of Services if Required.

MAXIMUM ALLOWABLE ODCs - to be filled in at time of award.

MAXIMUM ALLOWABLE TRAVEL - to be filled in at time of award.

PSC CD: AN42

ESTIMATED COST

FIXED FEE

TOTAL EST COST + FEE

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

Military Family Research Services In Support of the Naval Health Research Center (NHRC) Deployment Health Department (DHD)

1.0 GENERAL INFORMATION

1.1. BACKGROUND

The Deployment Health Department (DHD) conducts multiple projects evaluating risk and protective factors for military family well-being, and evaluates interventions that could promote family well-being in military populations. These include, but are not exclusive to, the Millennium Cohort Family Study and the Military Community and Family Policy (MC&FP) Healthy Steps program evaluation of the current Department of Defense (DoD pilot ongoing at DoD military treatment facilities. The Contractor shall assist and support NHRC in developing and implementing methods of studying longitudinal family risk and protective factors, as well as identifying important effective components of treatment of intervention programs through prospective cohort evaluations. The Contractor shall assist with a full range of research activities to provide information to help address key scientific, operational, and policy questions in support of resilience among service members and their families.

1.2. SCOPE

All aspects of this work shall be in accordance with Government approved Institutional Review Board (IRB) protocols. In collaboration with NHRC, the Contractor shall provide support to the Government for all aspects of research design, evaluation, survey development and data collection, data quality assessment and adjustment, hypotheses testing using state of the art statistical methods, and research dissemination* (*requires NHRC Contracting Officer Representative (COR)/ NHRC Public Affairs Officer (PAO) endorsement prior to dissemination). Topics of study include exploring association of service member health and well-being and military factors on spousal health, psychosocial, employment, and socio-economic outcomes. The Contractor shall identify spouse and child factors that are associated with service member health and well-being and military career outcomes, examining factors related to marital quality and family functioning, as well as studying family prevention and intervention program feasibility and effectiveness. The Contractor shall evaluate related resiliencies and vulnerabilities that moderate the association between military operational stressors such as deployment experiences and service member readjustment issues related to the health and well-being of spouses and children. The Contractor shall compare methodological approaches to identify their impact on data quality, evaluate the adequate representation of research samples in generalizing to all service branches, Reserve, and National Guard components, as well as develop dyadic sample weights and other strategies as research tools for use in adjustment for potential non-response bias. In carrying out these tasks, the contractor will work with complex de-identified datasets integrating self-report and DoD archival data from multiple sources including but not limited to DoD health systems data, personnel records, and Department of Veterans Affairs (VA) health disability, and benefits data. Services shall be provided at the Contractor’s facility.

1.2.1. The resultant contract will be for non-severable services, cost-plus-fixed-fee completion form, non-personal services contract with a five year period of performance (PoP).

1.2.2. In addition to the PoP stated above, the resultant contract will include a six-month Option PoP for extension of services to enable the Government to require continued performance of services within the limits of the rates specified in the contract. This option period may be exercised at the discretion of the Government.

2.0 TECHNICAL REQUIREMENTS

2.1. The Contractor shall provide intramural research support services for military family research. The contractor shall work with de-identified data (considered human subject research) provided by the NHRC in the completion of all tasks contained herein. The contractor shall not have, and will not be required to have, direct human subject interaction.

2.1.1. SPECIFIC REQUIREMENTS

Activities to accomplish the aforementioned requirement to completion include:

2.1.1.1. Explore association of service member health and well-being and military factors on spousal health, psychosocial, employment, and socio-economic outcomes;

2.1.1.2. Identify spouse and child factors that are associated with service member health and well-being and military career outcomes;

2.1.1.3. Examine factors related to marital quality and family functioning;

2.1.1.4. Explore association of parental risk and protective factors, as well as military factors on child and adolescent outcomes;

2.1.1.5. Examine factors related to resiliency and vulnerability that moderate the association between deployment experiences and service member readjustment issues to the health and well-being of spouses and children; and,

2.1.1.6. Evaluate methodological approaches to ensure adequate representation of spouses from all service branches, Reserve, and National Guard, including an examination of and adjustment for potential non-response bias.

2.1.1.7. Complete 15 manuscripts for publication; specific topics to be determined by NHRC. Responsibilities include preparing a Millennium Cohort Science Review proposal, obtaining necessary project and data use approvals, leading data analyses, drafting the manuscript, submitting the paper through the COR for the BUMED PAO review process, and publishing the paper in a juried academic journal (all subject to final Government approval).

2.1.1.8. Participate as a coauthor on 15 co-led manuscripts with NHRC Millennium Cohort Program. Responsibilities may include participating in meetings, co-creating analysis plans, and drafting selecting manuscript sections.

2.1.1.9. Consult on statistical analysis, methodological design, or data management for 15 NHRC specified led efforts.

2.1.1.10. Provide leadership support for the Physical Health and Child Health study domains.

2.1.1.11. Provide longitudinal database merging data from self-report surveys and archival records used to evaluate the effectiveness of DoD family support programs, including but not limited to, the MC&FP Healthy Steps Pilot.

2.1.1.12. Provide two summary reports of the impact of different aspects of DoD family support programs (including but not limited to Healthy Steps) on variable service member, spouse, and child outcomes.

2.2. The Contractor shall conduct scientific research in accordance with Government approved IRB protocols on the following research topics, grouped by major focus areas under NHRC research protocols – the family unit, spousal outcomes, or child outcomes. Several topics examine trajectories of symptoms or conditions, and as such, will be addressed using the first two or all three waves of data, while others are cross-sectional in nature and will be conducted with only one study wave. Additional research objectives within the scope of the family unit, spousal outcomes, or child outcomes, may be defined and integrated as reviewed and approved by the Millennium Cohort Study Scientific Review Committee, subject to final NHRC approval.

2.2.1. Family Unit:

2.2.1.1. Trajectories: What family prototypes have developed within the larger study sample across time (e.g., still married and active duty status; divorced and active duty status; still married and separated from military, etc.)? What predictors can best differentiate these family prototypes? What are characteristics of families that have remained resilient across time, with particular emphasis on socio- economic outcomes including employment status and education? These analyses would include descriptions of family functioning after military separation.

2.2.1.2. Marital Status: How do deployment experiences (frequency, duration, stress, combat exposure) predict the extent to which the spouses in the study are still married, and if the larger family unit is still an active duty family? What protective factors moderate these relationships?

2.2.2. Spousal Outcomes:

2.2.2.1. Post-Traumatic Stress Disorder (PTSD): Examine spousal mental health by assessing the impact of distinct types of stress to include, but not limited to: childhood traumatic stress (as measured by modified Adverse Childhood Events; Felitti et al., 1998); military stress (as measured by exposure indices, the number of days the service member has been away from home, and whether the couple is dual military); marital stress; reunion/reintegration stress; parenting stress (as measured by the Strengths and Difficulties Questionnaire, Goodman, 1999); family stress (as measured by family satisfaction scale on FACES, Olson et al., 1985); and vicarious stress (as measured by being bothered by deployment experiences shared by spouse and service member PTSD symptomatology). Additionally, coping skills, social support, and treatment utilization shall be examined as they are expected to mitigate the impact of these various types of stress. Socio- demographic predictors shall also be examined (e.g., age, race, years married, paygrade). In terms of the military implications of the findings, develop a better understanding of the differential impacts of various types of stress on spousal symptoms to help inform family interventions.

2.2.2.2. Substance Use: Examine spousal substance use by assessing changes in alcohol and tobacco use among military spouses from baseline to Wave 2, including predictors of alcohol and tobacco use, PTSD, depression, insomnia, sleep quantity, panic, anxiety, coping skills, marital quality, family functioning, childhood stress, parenting stress, service members functioning, reintegration stress, military stress, and demographic variables. These analyses would build upon the substance use manuscript, published by the research team in collaboration with the VA, focused on substance misuse patterns among spouses at baseline. The military implications of the findings include being able to quantify the nature and scope of alcohol and tobacco use among military spouses, providing an indication of the need for intervention efforts. Clarifying the impact of various stressors on spousal substance use will illuminate areas of programmatic intervention and prevention.

2.2.2.3. Physical Health: Assess spousal physical health cross-sectionally by examining the effects of service member deployment (no deployment, deployment with combat, deployment without combat) and mental health on spouses’ physical health. Outcomes shall be drawn from the Family Study survey as well as archival medical records and will include medical diagnoses, somatic complaints, SF-36 PCS (Physical Component Summary), body mass index, hospitalizations, work loss, and health-related behaviors such as exercise, nutrition, and smoking. Military implications include improving understanding of the nature and scope of physical health concerns among military spouses and the impact of psychosocial stressors on these outcomes, the latter of which may be targeted for programmatic intervention.

2.2.2.4. Guard/Reserve: Examine spousal outcomes among reserve personnel by conducting a subgroup analysis of spouses of reserve personnel to examine differences in psychosocial outcomes compared to spouses of active duty personnel. Variables of interest shall be PTSD, depression, anxiety, alcohol use, bulimia, binge eating, tobacco use, sleep disturbances, aggression, and somatic symptoms. Analyses shall include examining the association of service member combat exposure and readjustment problems with spousal health. Military implications include identifying potentially unique needs among reserve personnel to inform tailoring prevention and intervention programs.

2.2.3. Child Outcomes:

2.2.3.1. Behavioral and Emotional Trajectories: How do different trajectories of child behavioral and emotional outcomes in school-age children and adolescents present in military families. How do potential parental and family risk and protective factors (e.g., depression, substance use disorder (SUD), PTSD symptoms, interpersonal violence, stress indices, social support) and military factors (number and length of deployment(s), transitions from active duty service) vary with respect to the different trajectories. Descriptive analyses will examine patterns of emotional and behavioral stability and change among children in two developmental groups (elementary school-age children 7-12 years vs. adolescents 13-18 years). Multivariate analyses will look at which putative parental/family risk and protective factors are associated with these trends. These analyses shall examine trajectories of child behavioral and emotional outcomes, and examine how these outcomes are related to family and military risk and protective factors.

2.2.3.2. Deployment, Marital Quality, and Child Well-Being: How do deployment experiences, spousal relationships (e.g., marital status, perceived quality of relationship, etc.), and family functioning (communication Faces-IV; Olson et al., 1985) affect child well-being (Strengths and Difficulties Questionnaire, Goodman, 1999)? Multivariate analyses will examine direct predictors of child well-being, as well as potential mediators and moderators (e.g., parenting, perceived social support, exposure to other stressors); these analyses build on prior work focusing on spousal and family functioning along with military factors and their relationships with child outcomes.

2.2.3.3. Parental Mental Health and Child Behavioral/Emotional Outcomes: How do parental childhood experiences and risk factors for poor psychological functioning (e.g., depression, SUD, PTSD symptoms, interpersonal violence) affect child behavioral and emotional outcomes in elementary school-age children and adolescents in military families? Multivariate analyses will examine direct predictors of change and stability in the Strengths and Difficulties Questionnaire, as well as potential mediators and moderators (e.g., parenting stress, perceived social support). These analyses combine psychological and physical parental factors with family and spousal risk and protective factors and explore the mechanisms by which they affect child outcomes.

2.2.3.4. The aforementioned studies shall provide critical information about the relationships between service members’ military experiences and readjustment issues, spousal relationships, and family functioning on the health and well-being of their children. Lessons learned about the specific relationships between and among these proposed variables will be applied to subsequent studies culminating in the use of additional methods to move beyond describing relationships to better understanding mechanisms by which risk and protective factors alter the trajectories and outcomes for spouses, children and their families.

2.2.3.5. Manage and analyze de-identified data in accordance with approved Government IRB research protocols. The Contractor shall not and will not be required to have direct interaction with Human Subjects.

3.0 ESTIMATED STAFFING & QUALIFICATIONS

The contract will be awarded for a 60 month base POP with an option to extend services for six months in accordance with FAR 52.217-8 Option to Extend Services. The offeror shall divide their base period cost proposal into five twelve month “cost periods” for ease of conducting the cost evaluation (example: Cost for Period 1-12 Months, Cost for Period 13-24 Months, Cost for Period 25-36 Months, Cost for Period 37- 48 Months, and Cost for Period 49-60 Months).

NOTE: In addition to the PoP above, the resultant contract will include a six-month Option PoP for extension of services to enable the Government to require continued performance of services, if necessary, within the limits of the rates specified in the contract. This option period may be exercised at the discretion of the Government. For this six-month Option, the contractor shall propose 50% of the “Cost for Period 49-60 Months” inclusive of Travel and ODCs.

3.1. The period of performance (PoP) shall be for 60 months. Estimated level of effort per 12 month period of performance to accomplish the aforementioned requirements include:

Full-Time Individuals ** Estimated Hours (per 12-month PoP)

* Designated by the Government as key personnel.

** NOTE: The Government estimated staffing is identified for Offerors to ascertain the approximate or estimated level of effort for this requirement and to allow Offerors to better understand the general scope of this requirement. Offerors are encouraged and expected to submit a level of effort and labor categories consistent with their technical approach to accomplish the work identified in this requirement. The Government estimates a full time individual (FTE) at 1,920 hours (One FTE = 2080 hours – 80 hours holidays – 80 hours PTO), per 12-month period, for the purposes of the estimated level of effort. The Offeror’s basis for calculating an FTE may differ; Offerors shall propose the number of hours per FTE in accordance with their approved accounting system.

3.2. KEY PERSONNEL*

A resume shall be provided for the Government identified key personnel position*. The Offeror’s proposal shall include the resume, inclusive of the individual’s name, for the positon identified as key personnel. The resume shall demonstrate sufficiently to the Government evaluator(s) that the proposed individual(s) possesses the knowledge and experience relevant to accomplish the aforementioned tasks.

In order to accomplish the aforementioned task, the Government recommends the following education, qualifications, and experience for the identified key personnel.

3.2.2. Principal Scientist*:

1. Possess a Doctoral degree in a relevant field or equivalent experience;

2. Four years of knowledge and work experience in a relevant field, including experience with longitudinal research in military family mental and behavioral health;

3. Experience directing research evaluating the representative nature of military family study samples and developing and evaluating design weights for dyadic research studies;

4. Experience leading research teams using data from multiple military archival sources, such as personnel data from the Defense Manpower Data Center and military TRICARE beneficiary data;

5. Professional experience in integrated health care settings;

6. Experience communicating research methods and results to multiple professional groups, including but not limited to medical service providers and military stakeholders.

4.0 TRAVEL AND OTHER DIRECT COSTS (ODCs)

Please note that although the contract will be awarded for a single 60 month POP, the offeror shall divide their cost proposal into five twelve month “cost periods” for ease of conducting the cost evaluation (example: Cost for Period 1-12 Months, Cost for Period 13-24 Months, Cost for Period 25-36 Months, Cost for Period 37-48 Months, and Cost for Period 49-60 Months).

NOTE: In addition to the PoP above, the resultant contract will include a six-month Option PoP for extension of services to enable the Government to require continued performance of services, if necessary, within the limits of the rates specified in the contract. This option period may be exercised at the discretion of the Government. For this six-month Option, the contractor shall propose 50% of the “Cost for Period 49-60 Months” inclusive of Travel and ODCs.

4.1. There may be travel (Continental United States (CONUS) and Outside the Continental United States (OCONUS/FOREIGN)) required to perform the tasks outlined by this PWS. All travel and ODC costs are estimated amounts excluding Contractor burdens. Contractor burdens must be applied in accordance with the Offeror’s accounting system and Forward Pricing Rate Agreement(s)/Recommendations (if applicable) and shall be reimbursed, to include applicable burdens, in accordance with Section H, “Reimbursement of Travel, Per Diem, and Special Material Costs”.

4.1.1 All travel in support of this requirement must be deemed mission critical. Contractors shall adhere to the travel approval process in accordance with the Command’s travel policy and BUMED Memorandum “Updated Travel Approval in Navy Medicine” issued on 24 June 2014.

4.1.2. Travel to Navy medical treatment facilities, and United States Marine Corps (USMC) bases, are the most typical travel destinations. Travel destinations are not definitive at this time and will be defined on an as needed basis in writing (e.g., email) by the COR.

4.1.3. For proposal purposes, the offeror shall use the Government estimate of $11,000.00 (before Contractor burdens) for each 12-month period for travel.

4.2. There may be Other Direct Costs (ODCs) required to perform the tasks outlined by this PWS. ODCs include, but are not limited to, shipping, participant incentives, research survey printing, participant outreach materials and printing, scientific conference registration fees (conference locations to be determined (TBD), and article publication fees.

4.2.1. For proposal purposes, the offeror shall use the Government estimate of $107,000 (before Contractor burdens) for each 12-month period for ODCs.

4.3. Prior to the incurrence of such costs, travel and ODCs shall be endorsed in advance and in writing by the COR.

5.0 GOVERNMENT AND CONTRACTOR FURNISHED ITEMS

5.1. GOVERNMENT FURNISHED PROPERTY/ EQUIPMENT (GFE/P)

5.1.1. The Government will provide staffing and/or guidance to the Contractor for the purpose of meeting DoD research regulations, coordination of DHA data use agreements, coordination of NIH Certificate of Confidentially (COC), and, via the COR and subject to Government approval, PAO reviews. No government-furnished property will be provided for the performance of this contract.

5.1.2. PUBLICATIONS AND FORMS

The Government will furnish all forms and publications required for the contract. The Contractor shall be required to comply with various instructions, directives, and regulations covering routine administrative, safety and security matters in the same manner as Government staff do. Such compliance does not constitute a material expense to the contract.

5.2. CONTRACTOR FURNISHED ITEMS

The Contractor shall provide physical facilities, materials, consumable supplies, equipment, and maintenance services required to perform the duties outlined under this contract. Examples of such items, include, but are not limited to:

Physical (on-site computing) facilities shall be capable of safeguarding sensitive de-identified research data. These safeguards include administrative, physical, and technical safeguards that reasonably and appropriately protect the sensitivity, integrity, and availability of the data. The Contractor shall provide and follow safeguarding procedures in accordance with DFARS 252.204-7012 Safeguarding Covered Defense Information and Cyber Incident Reporting and specified network security requirements in accordance with NIST (National Institute of Standards and Technology) SP (Special Publication) 800-171 “Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations” in effect at the time the solicitation is issued (available via the Internet at http://dx.doi.org/10.6028/NIST.SP.800-171).

Commercial data analytic software used in the conduct of epidemiological and psychological health data analyses, including one or more of the following, SAS®, SPSS (Statistical Package for Social Sciences), MPLUS, AMOS (analysis of a moment structures) or software with demonstrably equivalent capabilities. Additional computing resources such as graphic design capabilities for use in translating research results into public health messaging such as infographics is required.

These items shall be provided at no additional charge to the Government.

6.0 ADDITIONAL STANDARDS

6.1. All financial, statistical, personnel, and technical data which are furnished, produced, or otherwise available to the Contractor during the performance of this contract are considered confidential business information and shall not be used for purposes other than performance of work under this contract. Such data shall not be released by the Contractor without prior written consent of the COR. Any presentation of any statistical or analytical materials, or any reports based on information obtained from studies covered by this contract, shall be subject to review and approval by the COR in accordance with Command instructions before publication or dissemination. All inquiries from the media shall be forwarded to the COR.

6.2. All records produced in the performance of this contract are the property of, and subject to the exclusive control of, the Government. The Contractor may retain a copy of all such records or evaluations, but may not provide further copies or disclose the information from such records or evaluations to third parties. All requests from other Commands, treatment facilities or other individuals for research data shall be handled in accordance with procedures specified by applicable Command instructions as directed by the COR.

6.3. The Contractor shall comply with all applicable federal, state, and local laws, Department of Defense, Department of Navy, Bureau of Medicine and Surgery, and Command instructions and policies.

6.4. This requirement may include data that is subject to data right restrictions by the cognizant Command or stakeholder.

7.0 STATUS REPORTS

7.1 Quarterly Status Reports: The Contractor shall submit to the COR and the Contracting Officer a quarterly status report beginning 90 calendar days from the start of services (beginning period of performance) and continuing through completion of the contract (ending period of performance). The report shall outline progress made under the contract within the 90-day period, as well as highlight achievements and problem areas that impact the performance and progress of the effort. These reports shall contain, at a minimum, discussion of any significant issues, copies of abstracts or reports sent out for presentations or publications (in accordance with Command pre-approvals), and a short report/status of each task.

8.0 ASSUMPTIONS AND CONSTRAINTS

8.1. The expectation is that the resultant contract will be cost-plus-fixed-fee and will be incrementally funded.

8.2. This effort is not considered a new requirement (legacy contract W911QY-16-C-0089-Abt Associates) therefore; 52.222-17- Nondisplacement of Qualified Workers may be relevant.

8.3. This effort is considered non-severable, completion form.

8.4. Contractor personnel are considered to be performing unclassified sensitive duties, are required to be US citizens, and are required to have a favorable SF86 determination. Performance of this contract does not require and does not authorize access to classified information. A facility level clearance at the contractor level is not required. Contractor personnel may require access to NHRC networks.

8.5. Contractor personnel are not required to be on-site at NHRC; services shall be performed at the Contractor's facility.

8.6. Intramural Human Subject Research (using de-identified data) is anticipated under the resultant contract. The successful offeror (and subcontractors, if applicable) shall possess and maintain an active Federalwide Assurance (FWA). An approved Human Research Protection Official (HRPO) provided by NHRC, shall be on file with the Contracting Officer before funds that support Human Subject Research can be obligated on the resultant contract. The successful contractor shall work only with de-identified data provided by the NHRC in the completion of all tasks delineated under this contract.

8.7. This effort requires a Business Associate Agreement (refer to Section H) and a DHA Data Use Agreement (post-award) coordinated by NHRC.

8.8. This effort requires a Defense Health Agency data use agreement supporting the receipt and use of de-identified archival TRICARE beneficiary data documenting participation in and use of military health benefits related to key outcomes of the Healthy Steps Evaluation.

8.9. Indemnification of the Government by the Contractor and Requirement for Medical Liability Insurance is not required.

8.10. Government endorsement/signature of each invoice and DD250 shall be obtained prior to submitting each invoice into the WAWF. The Government endorsed/signed DD250 shall be uploaded into WAWF as an attachment to the monthly invoice (cost voucher for CPFF). An e-mail from the cognizant POC can serve as a substitute for a signed DD250. In such case, the e-mail shall be uploaded into WAWF with the invoice.

8.11. The identified potential or perceived Organizational Conflict of Interest (OCI) within this effort is that contractor personnel performing work under this requirement may also have access to include, but not limited to, budgetary information; research program design; sensitive and personal information; support development of research proposals; and support development of research protocols which may create a current or subsequent OCI as defined in FAR Subpart 9.5. As such, the Offeror’s proposal shall include OCI Mitigation Plan for review/approval by the Command / Contracting Officer. The Offeror’s mitigation plan shall address the Government identified or perceived OCI and any other factors deemed pertinent by the Offeror that may arise from contractor personnel performing work under this requirement. Acceptance of a contract by the Contractor shall not create an OCI condition, either for legacy work being performed or future work to be bid or performed. The OCI Mitigation Plan shall include Non-disclosure Agreements (NDAs) signed by the personnel performing on this requirement and counter-signed by their management. The OCI Mitigation Plan and NDAs shall state: “This document does not authorize access to another company’s proprietary or sensitive information.” Subject to Contracting Officer discretion, the Contracting Officer may deem an Offeror’s proposal invalid if the OCI has not been or cannot be adequately mitigated.

9.0 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP) MATRIX

9.1. Objective. This Quality Assurance Surveillance Plan (QASP) serves as the principal basis for assessing overall performance quality by the contractor. This document will be used by the Government to assess the effectiveness of the contractor’s performance, including on a risk rated basis. This QASP provides the methodology by which the contractor's performance will be monitored to determine compliance with established performance objectives and to establish performance benchmarks that ensure a quantifiable basis for measuring effectiveness. The plan is designed so that surveillance is limited to that which is necessary to verify the contractor is performing.

TASK/

DELIVER-ABLE

& RISK RELATED SCHEDULE

PERFORMANCE RATING

Performance meets all technical and functional requirements in the PWS, and contains pertinent, useful, and informative data and information.

Contractor’s technical performance meets all contract requirements.

Problems that are encountered are minor in nature, and are as follows:

· does not cause a delay in schedule;

· does not cause costs to increase;

· involves minimal effort to fix; and

· does not affect overall Contractor performance

All matters shall be resolved in a satisfactory and timely manner.

Random Inspection (becomes more frequent if higher risk)

Are study reports complete and are they compliant with various government regulations?

Assignment of performance rating and criteria:

Excellent Performance meets all and exceeds contract requirements. Performance delivered with no required re-performance/rework; problems that are encountered are minor and resolved in a highly effective manner.

Acceptable Performance and deliverables meet all contract requirements. Performance delivered with no re-performance/rework; problems that are encountered are minor and resolved in a satisfactory manner.

Unacceptable Many contract requirements not met.

Re-performances or reworks required. Substantial problems were encountered and were resolved in a less than satisfactory manner.

Performance meets all technical and functional requirements in the PWS, and contains pertinent, useful, and informative data and information.

Contractor’s technical performance meets all contract requirements.

Problems that are encountered are minor in nature, and are as follows:

· does not cause a delay in schedule;

· does not cause costs to increase;

· involves minimal effort to fix; and

· does not affect overall Contractor performance

All matters shall be resolved in a satisfactory and timely manner.

Random Inspection (becomes more frequent if higher risk)

Is the Contractor meeting established timeframes?

Assignment of performance rating and criteria:

Excellent Performance meets all and exceeds contract requirements. Performance delivered with no required re-performance/rework; problems that are encountered are minor and resolved in a highly effective manner.

Acceptable Performance and deliverables meet all contract requirements. Performance delivered with no re-performance/rework; problems that are encountered are minor and resolved in a satisfactory manner.

Unacceptable Many contract requirements not met.

Re-performances or reworks required. Substantial problems were encountered and were resolved in a less than satisfactory manner.

Performance meets all technical and functional requirements in the PWS, and contains pertinent, useful, and informative data and information.

Contractor’s technical performance meets all contract requirements. Problems that are encountered are minor in nature, and are as follows:

· does not cause a delay in schedule;

· does not cause costs to increase;

· involves minimal effort to fix; and

· does not affect overall contractor performance

All matters shall be resolved in a satisfactory and timely manner.

Random Sampling (becomes more frequent if higher risk)

Is the contractor committed to high customer satisfaction? How contractor proactive is to contractor? Is the contractor providing positive value to the government?

Assignment of performance rating and criteria:

Excellent Performance meets all and exceeds contract requirements. Performance delivered with no required re-performance/rework; problems that are encountered are minor and resolved in a highly effective manner.

Acceptable Performance and deliverables meet all contract requirements. Performance delivered with no re-performance/rework; problems that are encountered are minor and resolved in a satisfactory manner.

Unacceptable Many contract requirements not met.

Re-performances or reworks required. Substantial problems were encountered and were resolved in a less than satisfactory manner.

Performance meets all technical and functional requirements in the PWS, and contains pertinent, useful, and informative data and information.

Contractor’s technical performance meets all contract requirements. Problems that are encountered are minor in nature, and are as follows:

· does not cause a delay in schedule;

· does not cause costs to increase;

· involves minimal effort to fix; and

· does not affect overall contractor performance

All matters shall be resolved in a satisfactory and timely manner.

Random Sampling (becomes more frequent if higher risk)

What is the governments overall satisfaction with the contractor?

Assignment of performance rating and criteria:

Excellent Performance meets all and exceeds contract requirements. Performance delivered with no required re-performance/rework; problems that are encountered are minor and resolved in a highly effective manner.

Acceptable Performance and deliverables meet all contract requirements. Performance delivered with no re-performance/rework; problems that are encountered are minor and resolved in a satisfactory manner.

Unacceptable Many contract requirements not met.

Re-performances or reworks required. Substantial problems were encountered and were resolved in a less than satisfactory manner.

SUPTXT204-9400(9-18)

CONTRACTOR UNCLASSIFIED ACCESS TO FEDERALLY CONTROLLED FACILITIES, SENSITIVE INFORMATION, INFORMATION TECHNOLOGY SYSTEMS OR PROTECTED HEALTH INFORMATION

The security text does not apply in cases where the contractor/vendor does not have access to Navy Marine Corps Intranet (NMCI) computers, is not issued a Common Access Card (CAC) and is involved in training or other short term duties of less than 30 days duration that allow for the use of a visitor request. In these cases, the government employee must submit a Visitor Access Request (VAR) to the main gate or applicable processing entity for your facility and assume responsibility to escort those without CAC Credentials.

This clause does not apply to non-United States (U.S.) Nationals (foreign nationals) who are contactor employees performing work overseas. The clause is applicable to the U.S. Nationals living in the U.S. or overseas who are performing work on a Navy contract.

The investigation of a non-U.S. national at a foreign location must be consistent with a National Agency Check with Written Inquiries (NACI), to the extent possible and include a fingerprint check against the Federal Bureau of Investigation (FBI) criminal history database, an FBI investigations file (name check) search and a name check against the terrorist screening database. Also, the above cited reference notes that Foreign Nationals may not be granted CAC credentials until completion of their investigation and not in the interim.

Per Department of Defense Memorandum (DoDM) 5200.2, Department of Defense (DoD) components must initiate and ensure completion of a background investigation before applying the credentialing standards to a non-U.S. national at a foreign location. The background investigation must be favorably adjudicated before a CAC can be issued to a non-U.S. national at a foreign location. The type of background investigation may vary based on standing reciprocity treaties concerning identity assurance and information exchanges that exist between the U.S. and its allies or agency agreements with the host country.

CONTRACTOR UNCLASSIFIED ACCESS TO FEDERALLY CONTROLLED FACILITIES, SENSITIVE INFORMATION, IT SYSTEMS OR PROTECTED HEALTH INFORMATION Executive Order 13467, Reforming Processes Related to Suitability for Government Employee, Fitness for Contractor Employees and Eligibility for Access to Classified National Security Information, Homeland Security Presidential Directive (HSPD)-12, requires government agencies to develop and implement Federal security standards for Federal employees and contractors. The 5 CFR 32 Part 157 in concert with DoD Manual 1000.13, Vol 1, implements the Federal Standards.

APPLICABILITY

This text applies to all DoD sponsored individuals who require CAC eligibility (or login and P/W if acceptable per contract) for: Physical access to DoD facilities or non-DoD facilities on behalf of DoD; Logical access to information systems (whether on site or remotely); or remote access to DoD networks that use only the CAC logon for user authentication, or access to sensitive and protected information. This applies to the Office of the Secretary of Defense (OSD), the Military Departments, the Office of the Chairman of the Joint Chiefs of Staff and the Joint Staff, the Combatant Commands, the Office of the Inspector General of the DoD, the Defense Agencies, the DoD Field Activities and all other organizational entities within the DoD (hereinafter referred to collectively as the "DoD Components").

Each contractor employee providing services at a Navy command under this contract is required to obtain a DoD CAC. Additionally, depending on the level of computer/network access, the contract employee will require a successful investigation as detailed below.

ACCESS TO FEDERAL FACILITIES

Per HSPD-12 and implementing guidance, all contractor employees working at a federally controlled base, facility or activity under this clause will require a DoD CAC. When access to a base, facility or activity is required contractor employees shall in-process with the Command's Security Manager (CSM) upon arrival to the command and shall out-process prior to their departure at the completion of the individual's performance under the contract.

START-UP PERIOD

All contractor resource onboarding documents must be submitted via the prime contractor. The prime contractor shall make all necessary preparations to assume full responsibility for productive performance as of the performance start date.

Definition of "productive":

a. Visit Authorization Request (VAR)

b. Contractor Information Sheet (CIS)

c. Completed Electronic Investigation (EQIP)

e. All contractor resource(s) must have an active Joint Personnel Adjudication System (JPAS) profile

f. CAC Note (1): Invoicing by the contractor will begin as of the commencement of the performance period of services and no reimbursement will be paid by the government for efforts expended during the start-up period.

Note (2): Foreign Nationals are not allowed access to the functional/system side of Enterprise Resource Planning (ERP).

ACCESS TO DoD INFORMATION TECHNOLOGY (IT) SYSTEM In accordance with (IAW) Secretary of the Navy (SECNAV) M-5510.30, contractor employees who require access to Department of the Navy (DoN) or DoD networks are categorized as IT-I, IT-II, or IT-III. The IT-II level, defined in detail in SECNAV M-5510.30, includes positions which require access to sensitive information. Sensitive information includes information protected under the Privacy Act, to include PHI. All contractor employees under this contract who require access to Privacy Act protected information are therefore categorized no lower than IT-II. IT Levels are determined by the requiring activity's Command Information System Security Manager (ISSM)/Information Assurance Manager (IAM).

Contractor employees requiring privileged or IT-I level access, (when specified by the terms of the contract) require a Single Scope Background Investigation (SSBI) or T5 or T5R equivalent investigation, which is a higher level investigation than the National Agency Check (NAC) with Law and Credit (NACLC)/T3/T3R described below. Due to the privileged system access, an investigation suitable for High Risk national security positions is required. Individuals who have access to system control, monitoring, or administration functions (e.g. system administrator, database administrator) require training and certification to Information Assurance (IA) Technical Level 1, and must be trained and certified on the Operating System (OS) or Computing Environment (CE) they are required to maintain.

Access to sensitive IT systems is contingent upon a favorably adjudicated background investigation. When access to IT systems is required for performance of the contractor employee's duties, such employees shall in-process with the Navy CSM and ISSM/IAM manager upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual's performance under the contract. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy IT resources. The decision to authorize access to a government IT system/network is inherently governmental. The contractor supervisor is not authorized to sign the SAAR-N; therefore, the government employee with knowledge of the system/network access required or the Contracting Officers Representative (COR) shall sign the SAAR-N as the supervisor.

The SAAR-N shall be forwarded to the CSM at least thirty (30) days prior to the individual's start date. Failure to provide the required documentation at least thirty (30) days prior to the individual's start date may result in delaying the individual's start date.

When required to maintain access to required IT systems or networks, the contractor shall ensure that all employees requiring access complete annual Cyber Awareness training, and maintain a current requisite background investigation. The contractor's security representative shall contact the CSM for guidance when reinvestigations are required.

INTERIM ACCESS

The CSM may authorize issuance of a DoD CAC and interim access to a DoN or DoD unclassified computer/network upon a favorable review of the investigative questionnaire and advance favorable fingerprint results. When the results of the investigation are received and a favorable determination is not made, the contractor employee working on the contract under interim access will be denied access to the computer network and this denial will not relieve the contractor of his/her responsibility to perform.

DENIAL OR TERMINATION OF ACCESS

The potential consequences of any requirement under this clause including denial or termination of physical or system access in no way relieves the contractor from the requirement to execute performance under the contract within the timeframes specified in the contract. Contractors shall plan ahead in processing their employees and subcontractor employees. The contractor shall insert this clause in all subcontracts when the subcontractor is permitted to have unclassified access to a federally controlled facility, federally-controlled information system/network and/or to government information, meaning information not authorized for public release.

CONTRACTOR'S SECURITY REPRESENTATIVE

The contractor shall designate an employee to serve as the contractor's security representative. Within three (3) work days after contract award, the contractor shall provide to the requiring activity's Security Manager and the Contracting Officer, in writing, the name, title, address and phone number for the contractor's security representative. The contractor's security representative shall be the primary point of contact on any security matter. The contractor's security representative shall not be replaced or removed without prior notice to the Contracting Officer and CSM.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR CONTRACTORS ASSIGNED TO NATIONAL SECURITY POSITIONS OR PERFORMING SENSITIVE DUTIES Navy security policy requires that all positions be given a sensitivity value based on level of risk factors to ensure appropriate protective measures are applied. Contractor employees under this contract are recognized as Non-Critical Sensitive [ADP/IT-II] positions when the contract scope of work require physical access to a federally controlled base, facility or activity and/or requiring access to a DoD computer/network, to perform unclassified sensitive duties. This designation is also applied to contractor employees who access Privacy Act and PHI, provide support associated with fiduciary duties, or perform duties that have been identified as National Security Positions. At a minimum, each contractor employee must be a US citizen and have a favorably completed NACLC or T3 or T3R equivalent investigation to obtain a favorable determination for assignment to a non-critical sensitive or IT-II position. The investigation consists of a standard NAC and a FBI fingerprint check plus law enforcement checks and credit check. Each contractor employee filling a non-critical sensitive or IT-II position is required to complete:

SF-86 Questionnaire for National Security Positions (or equivalent Office of Personnel Management (OPM) investigative product) Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission Original Signed Release Statements Failure to provide the required documentation at least thirty (30) days prior to the individual's start date shall result in delaying the individual's start date. Background investigations shall be reinitiated as required to ensure investigations remain current (not older than ten (10) years) throughout the contract performance period. The contractor's security representative shall contact the CSM for guidance when reinvestigations are required.

Regardless of their duties or IT access requirements ALL contractor employees shall in-process with the CSM upon arrival to the command and shall out-process prior to their departure at the completion of the individual's performance under the contract. Employees requiring IT access shall also check-in and check-out with the Navy command's ISSM/IAM.