N6230619PR038_PWS_TSS_DRAFT.pdf

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Attached to: Oceanographic Department Technical Support Services
Solicitation number: N6230619PR038
Issued by: Department of the Navy Naval Meteorology and Oceanography Command

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30 October 2018 CONDEPTSOP 4200.03

Performance Work Statement (PWS) for

Oceanographic Department Technical Support Services

PART 1

GENERAL INFORMATION

1.1 Description of Services/Introduction:

The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and non-personal services necessary to perform operational and technical support services as defined in this Performance Work

Statement. The contractor shall perform to the standards in the resulting contract.

1.2 Background:

The Naval Oceanographic Office (NAVOCEANO), Oceanographic Department provides oceanographic data, products, and services to NAVOCEANO external customers, including Fleet, Department of Defense (DoD), and

National customers, and to other NAVOCEANO codes; it develops and maintains physical oceanographic and marine optics collection, and analysis systems; and it develops, maintains, and documents quality analysis and control processes for internal and external oceanographic products. The Data Collection (DC) Division ensures that near real-time oceanographic satellite and in situ data collection, data processing, data product evaluation, and dissemination of products are provided to military and civilian customers and internal NAVOCEANO users. The division disseminates near real-time oceanographic remote sensing data products for assimilation into Navy ocean now-cast and forecast models that support military exercises and operational activities. The division also collects oceanographic survey data using marine optics, current meter, drifting buoy, profiling float and temperature/salinity profile instrumentation. This data is collected, processed and then either disseminated in near real-time or loaded into archive databases. The Ocean Databases and Analysis (ODA) Division generates tailored historical/climatological Physical Battlespace Awareness products and derived databases to plan warfighter missions. Products include Ocean Currents, Temperature, Salinity, Sound Speed, Density, Acoustical Parameters, Drift Products and tidal predictions. Best practice algorithms and databases are transitioned to the Fleet through the

Ocean Atmospheric Master Library (OAML) process. The Ocean Analysis Tools suite is used to generate all ocean analysis products in response to warfighter's unique requests. The Unmanned Systems (US) Division pilots unmanned underwater and surface vehicles, outfitted with oceanographic sensors, to data collection locations as needed to support Fleet operations, and downloads and processes the collected oceanographic data. The

Oceanographic Department also conducts rapid transitions of new and emerging software technologies into operational use at NAVOCEANO, in close cooperation with cognizant DoD and/or DoD-sponsored Research and

Development activities, in response to emergent DoD/Fleet requests.

Satellite Data

The Data Collection Division is responsible for the generation and dissemination of satellite oceanographic products such as multi-channel sea surface temperature (MCSST), sea surface height anomaly, significant wave height, marine wind speed, marine optics data, ocean surface flux, and ice concentration. The satellite programs that provide the required data are maintained by national and international agencies that the Navy has no input on for satellite launch schedules, data format, sensor calibration, and data availability. The uncertainty in satellite timelines requires us to have support services available to react as satellite data, formats, and calibration changes are implemented.

MCSST data are used as input to oceanographic model runs at Fleet Numerical Meteorology and Oceanography

Center (FNMOC) and the Naval Research Laboratory. MCSST data is used by FNMOC to generate tactical ocean feature analysis products supporting Fleet operations. MCSST data are also directly distributed to Fleet customers and posted on the CTG 80.7 – Command Center Portal web page. MCSST measurements generated by

NAVOCEANO are also used in products distributed by FNMOC to various Fleet activities and by National Oceanic and Atmospheric Administration (NOAA) - National Environmental Satellite Data and Information Service

(NESDIS) to the National Center for Environmental Prediction, Climate Analysis Center, Ocean Products Center, National Weather Service / Weather Service Forecast Offices, fishermen, and marine transport companies.

Altimetry-derived products generated by NAVOCEANO's Altimetry Data Fusion Center (ADFC) are used as input to operational oceanographic model runs at FNMOC, and delivered to NOAA/NESDIS, the National Center for

Environmental Prediction, National Hurricane Center, academia, and non-DoD customers. ADFC products are also distributed on the CTG 80.7 – Command Center Portal.

Satellite Marine Optics data are used to support a wide variety of products including horizontal visibility, vertical visibility, laser penetration estimates and chlorophyll. These products support Mine Warfare, Antisubmarine

Warfare and Expeditionary Warfare (Special Operations) activities. Ocean chlorophyll data is ingested into fishing prediction models. Other optics satellite data is ingested into optical forecast models. Marine Optics products are also distributed on the CTG 80.7 – Command Center Portal.

Satellite ice concentration data is directly assimilated into the coupled ocean/ice forecast system run by FNMOC. Ice concentration data is also utilized by the National Ice Center in the generation of products supporting Fleet operations in high latitudes.

Satellite ocean surface heat flux state parameters including air temperature, specific humidity, wind speed, short wave radiation and long wave radiation are used to estimate surface latent and sensible heat fluxes and used as a direct substitution for equivalent atmospheric model forecast fields for initialization of ocean model forecasts.

The Data Collection Division is also responsible for maintaining the Level 0 to Level 1 data processing for the Joint

Polar Satellite System (JPSS) program data sets used by the Division to meet mission requirements. In addition, the

Division receives, stores, and handles exchanges of data streams between the data providers, division processing applications software, and dissemination applications software.

Government off the Shelf (GOTS) Application Software is utilized to perform all these functions. Contractor support is required for the GOTS Application Software utilized by the Division to meet Satellite Data mission requirements during the period of performance.

In-Situ Data

The Data Collection (DC) Division’s Real-Time Data Handling System (RTDHS) receives, processes, and disseminates in situ oceanographic data in near real-time. Data sources include a variety of internal NAVOCEANO oceanographic instrumentation sources and several external and international agency message sources. These external agencies make unscheduled data format changes/additions that NAVOCEANO needs to be able to have support services in place to address as they happen to meet our requirements. The in situ data includes ocean profiles of temperature, salinity and currents as well as ocean surface observations taken by a variety of shipboard and autonomous systems. The data are used as input to oceanographic model runs at FNMOC. The data are also directly distributed to Fleet customers.

The DC Division manages the drifting buoy and profiling float program which deploys 100+ autonomous instruments each year. Drifting buoys provide surface oceanographic data and ocean current drift estimates that are directly assimilated into oceanographic forecast models at FNMOC and also used for forecast validation. Profiling floats provide ocean profiles of temperature and salinity that are processed by Division software prior to being input to FNMOC oceanographic model forecasts. The Division utilizes GOTS Application Software for processing, collection and dissemination of in-situ data from these instruments. Support is required during the period of performance, to include any unplanned updates the instrument manufactures make to their hardware and data formats.

The DC Division also manages the current meter and marine optics survey instrumentation suites. The division collects ocean current profiles in support of oceanographic survey requirements supporting Fleet operations. The division also manages the collection of marine optics instrumentation to collect bioluminescence, backscatter, and attenuation data. The collected data is processed, maintained in databases, and provided for product generation that supports ASW, NSW, and MIW operations. Contractor support is required to maintain the data processing and data loading software required for these instruments.

The Ocean Databases and Analysis (ODA) Division maintains and populates databases of oceanographic data, including optics, bioluminescence, temperature, salinity, currents, and derived parameters. The Division processes, quality controls and loads data into Department oceanographic databases. The ODA Division also creates ocean analysis products from collected data and/or archived numerical ocean predictions, and maintains all software tools necessary generate the ocean analysis products. The ODA Division maintains its technical process documentation, and it transitions best-practice ocean analysis algorithms and databases to the Fleet through the Navy’s Ocean

Atmospheric Master Library (OAML) process. The division also uses numerical ocean model predictions of ocean conditions to provide position control parameters for in-situ, buoyancy-controlled underwater vehicles.

The ODA Division also creates and maintains climatologies of oceanographic parameters based on in-situ data or numerical ocean forecasts. Contractor support is also required to help transition application software and/or databases through the OAML process during the period of performance.

The Unmanned Systems (US) Division pilots unmanned systems in the ocean, collects in-situ oceanographic data with sensors on unmanned systems, and downloads, processes and quality controls these data utilizing GOTS

Application Software.

Government off the Shelf (GOTS) Application Software is utilized to perform all these functions. Contractor support is required for the GOTS Application Software utilized by the Oceanographic Department during the period of performance to meet In-Situ Data mission requirements.

Support for Rapid Technology Transitions

The Oceanographic Department sometimes conducts rapid transitions of new and emerging technologies into operational use at NAVOCEANO, in response to Fleet and/or DoD requests. This work is conducted in close cooperation with cognizant DoD and/or DoD-sponsored activities, employing an iterative approach of implementing and evaluating R&D deliveries, recommending modifications, then implementing and evaluating modified R&D deliveries and recommending new modifications, etc. Contractor support is required by the Oceanographic

Department to support implementation and evaluation of GOTS Application Software transitioned to the

Department from the DoD R&D community during the period of performance.

1.3 Objectives:

Provide operational and technical support services, including Custom Software Programming Support, for GOTS

Applications Software utilized by the Department during the period of performance.

Provide support for documenting satellite and in situ data requirements, hardware purchases, data application upgrades, and data flow engineering.

Provide local support in the Washington (D.C.) metropolitan area to attend meetings.

Provide acceptance, integration, installation, testing, and troubleshooting support services for physical oceanographic instrumentation.

Provide operational, technical, and custom software programming support services for ocean databases, including data processing, data quality control, and database engineering.

Provide documentation and custom software programming support services for transitions of operational oceanographic technologies to the Fleet through the OAML process.

Provide comprehensive technical process documentation support services for the Department.

Provide database loading services for oceanographic databases.

Provide technical support services for rapid transitions of new and emerging software technology requirements into operational use in the Oceanographic Department, in response to emergent Fleet needs.

Provide tracking of task order progress with through the contract Task Deliverable Status (TDS) process, providing a biweekly TDS Report that is presented by the contractor and jointly reviewed with the Government at biweekly

TDS meetings during the POP, as defined in PART 5, Section 5.9, below.

1.4 Scope:

This Statement of Work defines the tasks required for the contractor to

1.4.1 To provide operational and technical support services for GOTS Applications Software utilized by the

Department during the period of performance. The contractor shall provide operational and technical support services for these Applications Software capabilities to improve data coverage, accuracy, and timeliness of the products and to implement procedures to process and analyze new satellite and in situ environmental data sources that can have a critical impact on naval operations, or implement new analysis techniques;

1.4.2 To provide support for documenting satellite and in situ requirements, data flow engineering from sensor to end product, hardware purchases and data application upgrades to address satellite and in situ data processing and databasing, and to attend interagency technical meetings to gather satellite program details for use in planning purposes. There will be approximately eight (8) technical meetings per year in the

Washington DC area and two (2) additional CONUS technical meetings.

1.4.3 To provide acceptance, integration, installation, testing, and troubleshooting support services for physical oceanographic instrumentation; and

1.4.4 To provide operational and technical support services for ocean databases, including data loading and database engineering, for comprehensive technical process documentation, and for transition of oceanographic technologies to the Fleet through the Navy OAML process.

1.4.5 To provide operational and technical support services to support rapid software technology transitions from the DoD R&D community into NAVOCEANO operational use.

In addition to the specifics given above: This scope includes unscheduled changes to satellite data availability, satellite and in situ data formats, data calibration, and hardware upgrades; this scope also includes routine, planned technology transitions from the R&D community.

1.5 Period of Performance:

The period of performance shall be for one (1) Base Period of 11 months and four (4) 12-month option Periods.

1.6 General Information

1.6.1 Quality Assurance: The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.2 Recognized Holidays: Federal law (5 U.S.C. 6103) establishes the public holidays for Federal employees. Any other day designated by Federal statute, executive order, or presidential proclamation and local determinations relating to adverse weather conditions, national emergencies, energy conservation, etc. may require office closure.

During such periods of closure, contractor employees will not be allowed to work nor will the contractor be compensated.

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

1.6.3 Hours of Operation/Place of Performance:

1.6.3.1 Hours of Operation: The contractor is responsible for performing support services during an 8-hour work day between the hours of 0700 and 1630, or during core business hours when the provided Government workplace is open, Monday through Friday Any required weekend work will be specified by a bilaterally executed modification. The contractor must at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this performance work statement when the Government facility is not closed for the aforementioned reasons.

The stability and continuity of the work force are essential.

1.6.3.2 Place of Performance: Most of the work shall be performed in NAVOCEANO spaces at Stennis Space Center, MS. Some of the work, approximately 2000 hours/year, shall be performed in the Washington D.C. area.

1.6.4 Type of Contract: The Government anticipates to award a firm fixed price (FFP) Indefinite Delivery Indefinite

Quantity (IDIQ) contract.

1.6.5 Information Security Requirements:

A majority of the work performed under this Statement of Work will be unclassified, but most of the work will be performed in Government spaces where a SECRET clearance is required. A portion of the work will be at the

SECRET level, and NATO clearance is required for personnel working on the RTDHS applications software.

Contractor personnel shall be required to have the appropriate security clearance to perform tasks under this

Performance Work Statement (PWS), and under each individual task order. The contractor shall comply with the security requirements specified in the DD Form 254-E Department of Defense Contract Security Classification

Specification. Each task order will specify security requirements via a task order level DD Form 254-E.

1.6.5.1: The contractor shall appoint a Security Officer to support those contractor personnel requiring visitor access to Government facility/installation and/or access to unclassified information technology systems under this contract.

1.6.5.2: To the extent the contractor receives or is given access to proprietary data, data protected by the Privacy Act of 1974, or other classified or privileged technical, business, or financial information under this contract, the contractor shall treat and protect such information in accordance with (IAW) any restrictions imposed on such information. Access includes the functions of data handling, storage, electronic transmission and physical distribution. The contractor shall comply with NAVSUPINST 5239.1 series and site-specific installation regulations for information security.

1.6.5.3: Contractor shall protect DoD sensitive unclassified information regardless of the location or ownership of the transport media, including, but not limited to mobile computing devices and removable storage media, whether

Government furnished or contractor owned/leased. Contractor shall comply with all current information assurance and information security policies, procedures, and statutes applicable to DoD information technology, including the

July 3, 2007 DoD CIO Policy Memorandum on Encryption of Sensitive Unclassified Data at Rest on Mobile

Computing Devices and Removable Storage Media.

1.6.5.4: All contractors require Information Technology (IT) Level II (sensitive information access) as defined in

SECNAV M-5510.30.

1.6.5.5: In order to access Department of Defense (DoD) information systems, non-disclosure agreements may be required of the contractor and the contractor’s employees. The contractor shall provide properly executed non-disclosure agreements to the Contracting Officer prior to the contractor beginning any work on the systems requiring nondisclosure agreements.

1.6.6 Physical Security Requirements:

The contractor personnel shall physically access Government facilities and installations for the purpose of site visitations, work performed within Government spaces (when necessary), or meeting attendance. Individuals supporting these efforts will comply with the latest security regulations applicable to the Government facility/installation.

The contractor shall be responsible for safeguarding all Government property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured. Access to

NAVOCEANO systems from outside the Building 1002 and Building 1032 complex is restricted; therefore, a majority of the work accomplished under this PWS will be performed at NAVOCEANO. Space will be provided for contractor personnel assigned to this contract. Contractors will have access to the NAVOCEANO hardware workstations as required.

1.6.6.1: The majority of Government facilities require contractor personnel to have an approved visit request on file at the facility/installation security office prior to access. The contractor shall initiate and submit a request for visit authorization to the Contracting Officer's Representative (COR) in accordance with DoD Manual 5220.22M, Industrial Security Manual for Safeguarding Classified Information not later than one (1) week prior to visit -timeframes may vary at each facility/installation. Visit request documentation shall be forwarded directly to the on-site facility/installation security office (to be identified at task order level) via approval by COR or alternate

Contracting Officer's Representative (ACOR).

1.6.6.2: Depending on the facility/installation regulations, contractor personnel will present a proper form of identification(s) and vehicle proof of insurance or vehicle rental agreement. As required, a temporary or permanent automobile decal for each contractor personnel may be issued. The contractor assumes full responsibility for the automobile decal and will be responsible for the return and/or destruction of the automobile decal upon termination of need.

1.6.6.3: All contractor personnel engaged in work while on Government property will be subject to inspection of their vehicle at any time by the Government, and will report any known or suspected security violations to the

Security Department at that location.

1.6.6.4: Key Control. The Contractor shall prohibit the use of Government issued key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer

1.6.6.5: Conservation of Utilities. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

1.6.7 Special Qualifications:

a) The contractor shall have proficiency and experience in 1) near real-time operational collection, ingest, processing, and distribution of remote sensed and in-situ oceanographic data; 2) data base loading and archival of oceanographic data; and 3) generation of statistics and metrics on the accuracy, coverage, and timeliness of collection, ingest, processing, and distribution of remote sensed and in-situ oceanographic data.

b) The contractor shall have a proficiency in the software, operational processing environments, and collection and database requirements at NAVOCEANO.

c) The contractor shall have experience and proficiency in FORTRAN, C, and ProC programming languages and system scripting including Perl and Python. This experience should be adequate to allow them to program independently.

d) The contractor shall have fluency in the following technologies

1) Operating System: Red Hat Enterprise Linux 7, Windows, UNIX

2) Web Server: Apache 2.4

3) Application Server: Tomcat 7

4) Development: Java 1.8, Java FX, JavaScript, HTML, XML, PHP

5) Database: Oracle 12C, MySQL, Microsoft Access

6) Authentication: Open AM

7) SeaWiFS Data Analysis System (SeaDAS)

8) Sea-Bird electronics

9) ProSoft oceanographic data analysis package

10) ArcMAP from ESRI

11) Visual Basic for Applications (VBA)

12) Geographic Information System (GIS)

13) Artificial Intelligence / Machine Learning software programming

e) The contractor shall have experience and proficiency in UNIX, Linux, and Windows environments allowing them to operate and program in these environments.

f) The contractor shall have experience and proficiency in agile and flexible system and software development and integration including requirements gathering, design prototyping, testing/debugging/remediation, acceptance testing, and validation/verification of software.

g) The contractor shall have proficiency in acceptance testing, troubleshooting and integration of electronic instruments containing oceanographic and underwater sensors.

h) The contractor shall have experience in scientific and technical writing allowing them to create Software

Design Description and Software Test Descriptions.

1.6.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal

Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other

Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the

Government.

1.6.9 Contracting Officer Representative (COR): A COR will be appointed at time of contract award.

The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Contract Manager: The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

1.6.11 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are

Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel will be required to obtain and wear badges in the performance of this service.

1.7 Contractor Manpower Reporting

1.7.1. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Naval Oceanographic Office via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year.

Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil/.

1.8 Travel

If attendance requires travel the Government may reimburse the contractor for approved travel expenses, in accordance with Joint Travel Regulations (JTR). The Government will not pay for profit, general and administrative

(G&A) expenses or fee on travel costs. When travel is required, the contractor shall submit a request to the COR, for approval, prior to the contractor incurring the cost for authorized reimbursable travel. The request should be in writing at least 7 days before travel date and identify the purpose, location, dates and personnel (by name and title) needed for travel, along with estimated costs. The contractor shall identify personnel who will be traveling in sufficient time to obtain the lowest possible rates for travel expenses. The Government will not reimburse local travel and related expenses for daily travel to and from Stennis Space Center or the contractor’s facility. Travel that does not adhere to the aforementioned procedures will not be reimbursable. After completion of travel, the contractor shall submit a detailed trip report to the COR along with an invoice via Wide Area Work Flow (WAWF) with a detailed breakdown of reimbursable travel costs incurred and receipts for all expenses. Actual travel costs shall be reported to the COR by person, by trip within ten (10) calendar days of travel completion.

http://www.ecmra.mil/ http://www.ecmra.mil/

PART 2

DEFINITIONS & ACRONYMS

PWS – Performance Work Statement

Contracting Officer’s Representative (COR): A representative from the requiring activity assigned by the

Contracting Officer to perform surveillance and to act as liaison to the contractor

Defective Service. A service output that does not meet the standard of performance associated with it in the

Performance Work Statement.

Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

Quality Assurance. Those actions taken by the Government to assure services meet the requirements of the

Performance Work Statement.

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.1 GENERAL: The Government shall provide, the facilities, equipment, materials, and/or services listed below.

3.2 Equipment: Multiple computer hardware systems are used to support data reception, processing, and dissemination capabilities. These systems include HPC Linux clusters and virtual machines, Windows, and

Linux workstations and PCs. The Government will provide these computer hardware systems for the contractor staff to provide the support outlined in this PWS.

3.3 Services:

3.3.1 Utilities. All utilities in the facility will be available for the contractor’s use in performance of duties outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities.

3.4 Facilities: The Government will furnish the necessary workspace for the contractor staff to provide the support outlined in this PWS to include desk space, telephones, computers and other items necessary to maintain an office environment.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1 GENERAL: Except for those items specifically stated to be Government furnished in Part 3, the contractor shall furnish everything required to perform this PWS.

4.2 Secret Facility Clearance: The Contractor shall possess and maintain a SECRET facility clearance from the

Defense Security Service. The Contractor’s employees, performing work in support of this contract shall have been granted a SECRET security clearance from the Defense Industrial Security Clearance Office.

PART 5

SPECIFIC TASKS

The contractor shall complete the following tasks to enhance NAVOCEANO's ability to provide accurate and timely environmental information to support US naval forces:

5.1 IT Tasks:

5.1.1 Provide operational and technical support services for the Department GOTS Application Software to include:

5.1.1.1 Implement modifications to existing software to improve coverage, accuracy, and timeliness.

5.1.1.2 Create software to ingest, process, and database new data formats and new data streams.

5.1.1.3 Create retrieval and delivery mechanisms for new sources of data and new customers.

5.1.1.4 Assist in the offline and operational testing of new or modified software

5.1.1.5 Other custom software programming services.

5.1.2 Provide technical support services to transition operational algorithms, databases, and models into

OAML for use by other developers

5.1.3 Provide custom software programming services to support rapid software technology transitions from the DoD R&D community into NAVOCEANO operational use.

5.2 Non-IT Tasks:

5.2.1 Load and provide quality control for acquired oceanographic data into various Naval Oceanographic databases.

5.2.2 Attend meetings in person or via telecom with NAVOCEANO Government personnel as needed to discuss specific tasks and review progress, including a minimum of quarterly face to face meetings. If this attendance requires travel it will be reimbursed by the Government.

5.2.3 Provide support for determining hardware and software requirements for new satellite and in situ data processing and databasing; developing and maintaining requirements documents, data flow diagrams, satellite readiness plans; attending interagency technical meetings as needed for identifying and gathering details on current and future satellite and in situ data and products that would be relevant for Navy use.

5.2.4 Provide acceptance, integration, installation and testing support services for physical oceanographic instrumentation.

5.2.5 Provide documentation support services to transition operational algorithms, databases, and models into OAML for use by other developers.

5.3 General - Provide Contract Task Deliverable Status (TDS) reports:

The TDS report is a Microsoft Excel document with multiple tabs. The TDS is composed of the following elements:

A contract task deliverable list, A task delivery schedule, Action items and issues, Notes regarding deliveries.

The collective of the TDS reports and inspection of deliverables by Government authority shall be used to assess the progress, status and well-being of the resulting contract in accordance with the Quality Assurance Surveillance Plan

(QASP) and shall serve as an official record of contractor deliverables.

5.3.1 Contractor shall create and maintain TDS reports for the entire contract and each individual task.

5.3.2 First TDS reports are due within two weeks of start of the contract period of performance (POP) of the contract and each task.

5.3.3 All contract tasks and delivery schedules shall be documented and maintained in the TDS reports.

Updated TDS reports are due bi-weekly, due no latter 1400 (local NAVOCEANO time) the day before the status meetings. Contractor shall present task status, deliveries and problems encountered since the last

TDS meeting, especially items requiring Government action, and document mutually agreed upon modifications to the TDS weekly reports.

5.3.4 The final TDS report shall include:

List of final deliverables and delivery dates.

Summary of tasks completed, Assessment of issues and concerns.

Summary of system performance and limitations.

5.3.5 TDS reports and updates shall be provided in digital MS Excel format.

Transition Plan

5.2.1 Phase In. It is essential to the Government that services under this PWS are performed without interruption;

consequently, it is imperative that transition to full contract performance be accomplished in a well-planned, orderly and efficient manner. The transition period shall begin 15 days prior to full contract performance in accordance with the performance schedule in the resultant contract. The purpose of this transition period is primarily to:

a. Complete personnel requirements, including the hiring of personnel, to ensure satisfactory full performance on the full performance start date. Soliciting personnel for employment during their duty hours is prohibited. Contractor shall abide by applicable recruitment governance regulations

b. Obtain required security clearances

c. Accomplish necessary training of contractor employees

d. Establish work stations

5.2.2 Phase Out. At the conclusion of any performance period, including option periods or extensions, the services provided under this PWS may be awarded to another contractor. The contractor in place shall assist in transition activities.

5.3 Performance Review Meetings. Periodic performance review meetings may be coordinated by the Government to disseminate information and discuss any contract or operational issues. These reviews, if conducted, will be at the

Government’s facility at Stennis Space Center, MS. The contractor shall submit any agenda items to the

Contracting Officer no later than five (5) days prior to the scheduled meeting. Costs associated with contractor’s attendance at these meetings will be at no additional cost to the Government.

TECHNICAL EXHIBIT 1

Service Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Required Service Performance Objective

Performance Standard

(Min. Acceptable Std. - MAS)

Surveillance Method

Frequency

Provide monthly progress & financial reports

Complete reports must be provided monthly

100% 100% Inspection Monthly.

Provide digital updates to the TDS reports to COR and TPOCs for use at the deliverables and QASP evaluation meetings.

TDS Report updates must be provided bi-weekly, due no latter 1400 (local Stennis time), the day before the TDS QASP evaluation meeting.

100% 100% Inspection Every two weeks.

Provide Department GOTS Application Software support deliverables that meets capability and functionality specifications stated in the task PWS.

Provide complete deliverables as stated in the PWS.