N6230619PR00X_PWS_Hydroid.DOC

Performance Work Statement

For Autonomous Underwater Vehicle Support

PART 1

GENERAL INFORMATION

1.1 Description of Services/Introduction:

The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and non-personal services necessary to perform and satisfactorily accomplish assigned objectives as defined in Section 5 of this Performance Work Statement (PWS). The contractor shall perform to the standards in this contract.

1.2 Background:

The Commander of Naval Meteorology and Oceanography Command (CNMOC) is responsible for the U.S. Navy Oceanographic Surveys, Ocean Engineering and Environmental monitoring of the ocean floor. The Commanding Officer, Naval Oceanographic Office (NAVOCEANO) is responsible for executing the mission(s) in support of the U.S. Navy and Joint Department of Defense (DoD) requirements worldwide. The Ocean Projects Department (N9) is responsible for procuring, operating and maintaining the Remote Environmental Monitoring Units (REMUS) Autonomous Underwater Vehicles (AUVs) used in support of DoD requirements. NAVOCEANO currently operates a number of REMUS 6000, REMUS 2500, REMUS 600 and REMUS 100 AUVs that were developed by the Woods Hole Oceanographic Institution (WHOI) over the past fifteen (15) years.

1.3 Scope:

The contractor shall complete the following tasks in support of REMUS AUVs: (1) software, firmware and hardware maintenance/repair; (2) production, manufacturing, testing and delivery of spare parts; (3) engineering and technical support/technology refresh and upgrades; and (4) training.

1.4 Period of Performance:

The period of performance shall be for one (1) Base Period of 12 months and two (2)12-month option periods.

1.5 Place of Performance:

The majority the work to be performed under this contract shall be performed at the contractor’s facility. When required by the task order, the contractor may be required to travel off-site to a Government installation in support of training, field service support and program support.

1.6 General Information

1.6.1 Quality Control:

The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. As a minimum, the contractor shall develop quality control procedures that address the areas identified in Technical Exhibit 1, “Performance Requirements Summary”. The contractor’s quality control plan shall be submitted to the Contracting Officer for approval within thirty (30) days of contract award.

1.6.2 Quality Assurance:

The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance and the minimum acceptable defect rate(s).

1.6.3 Type of Contract:

The Government anticipates award of a single Firm Fixed Price (FFP) Indefinite Delivery Indefinite Quantity (IDIQ) contract with cost reimbursable contract line items (CLINS) for outside services and travel.

1.6.4 Security Requirements:

All work performed under this contract will be “UNCLASSIFIED.” The majority of the work under this contract shall be performed at the contractor’s facility. The contractor shall access Government facilities to perform engineering and technical support, field support, or training tasks when required by the task order.

1.6.4.1: The contractor shall appoint a Security Officer to support those contractor personnel requiring visitor access to Government facility/installation and/or access to unclassified information technology systems under this contract.

1.6.4.2: To the extent the contractor receives or is given access to proprietary data, data protected by the Privacy Act of 1974, or other classified or privileged technical, business, or financial information under this contract, the contractor shall treat and protect such information in accordance with (IAW) any restrictions imposed on such information. Access includes the functions of data handling, storage, electronic transmission and physical distribution. The contractor shall comply with NAVSUPINST 5239.1 series and site-specific installation regulations for information security.

1.6.4.3: Contractor shall protect DoD sensitive unclassified information regardless of the location or ownership of the transport media, including, but not limited to mobile computing devices and removable storage media, whether Government furnished or contractor owned/leased. Contractor shall comply with all current information assurance and information security policies, procedures, and statutes applicable to DoD information technology, including the July 3, 2007 DoD CIO Policy Memorandum on Encryption of Sensitive Unclassified Data at Rest on Mobile Computing Devices and Removable Storage Media.

1.6.4.4: All contractors require Information Technology (IT) Level II (sensitive information access) as defined in SECNAV M-5510.30.

1.6.5 Physical Security:

The contractor personnel shall physically access Government facilities and installations for the purpose of site visitations, work performed within Government spaces (when necessary), or meeting attendance. Individuals supporting these efforts will comply with the latest security regulations applicable to the Government facility/installation.

1.6.5.1: The majority of Government facilities require contractor personnel to have an approved visit request on file at the facility/installation security office prior to access. The contractor shall initiate and submit a request for visit authorization to the Contracting Officer’s Representative (COR) in accordance with DoD Manual 5220.22M, Industrial Security Manual for Safeguarding Classified Information not later than one (1) week prior to visit – timeframes may vary at each facility/installation. Visit request documentation shall be forwarded directly to the on-site facility/installation security office (to be identified at task order level) via approval by COR or alternate Contracting Officer’s Representative (ACOR).

1.6.5.2: Depending on the facility/installation regulations, contractor personnel will present a proper form of identification(s) and vehicle proof of insurance or vehicle rental agreement. As required, a temporary or permanent automobile decal for each contractor personnel may be issued. The contractor assumes full responsibility for the automobile decal and will be responsible for the return and/or destruction of the automobile decal upon termination of need.

1.6.5.3: All contractor personnel engaged in work while on Government property will be subject to inspection of their vehicle at any time by the Government, and will report any known or suspected security violations to the Security Department at that location.

1.6.6 Post Award Conference/Periodic Progress Meetings:

1.6.6.1: Post Award Conference. The contractor agrees to attend a post award conference convened by the contracting office in accordance with Federal Acquisition Regulation Subpart 42.5 within 15 days of contract award. The post award conference may be conducted via teleconference and will be provided at the time of contract award.

1.6.6.2: Period Progress Meetings. The Contracting Officer, Contracting Officer’s Representative (COR), and designated Government personnel, as appropriate, may meet quarterly at contractor’s facility with the contractor to review the contractor’s performance. At these meetings the Contracting Officer will apprise the contractor of problems, if any being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.7 Contracting Officer Representative (COR):

A COR and ACOR will be appointed at time of contract award. The COR will be responsible for monitoring all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor contractor's performance and notifies both the Contracting Officer and contractor of any deficiencies; coordinate availability of Government furnished property, and provide site entry of contractor personnel. In the absence of the COR, the ACOR will assist as designated. A letter of designation will be issued to the COR and ACOR with prescribed duties and a copy will be sent to the contractor, which states the responsibilities and limitations of the COR and ACOR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR and ACOR are not authorized to change any of the terms and conditions of the contract.

1.6.8 Contract Manager:

The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the Contracting Officer within 10 days of contract award. The contract manager or alternate shall have full authority to act for the contractor on all contractual matters relating to daily operation of this contract.

1.6.9 Contractor Manpower Reporting:

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Naval Oceanographic Office via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address; http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2018. Contractors may direct questions to the help desk at; http://www.ecmra.mil/.

PART 2

DEFINITIONS & ACRONYMS

PWS – Performance Work Statement

CNMOC - Commander of Naval Meteorology and Oceanography Command NAVOCEANO - Naval Oceanographic Office

COTS – Commercial Off-The-Shelf

DoD - Department of Defense

REMUS – Remote Environmental Monitoring Units

AUV - Autonomous Underwater Vehicle

WHOI - Woods Hole Oceanographic Institution

GFP – Government Furnished Property

GFI – Government Furnished Information ISO – International Organization for Standardization ODC - Other Direct Cost

JTR - Joint Travel Regulations

ADC – After Date of Contract

IAW – In accordance with

COR - Contracting Officer’s Representative ACOR – Alternate Contracting Officer Representative

TPOC – Technical Point of Contact

PM - Program Manager

Defective Service. A service output that does not meet the standard of performance associated with it in the Performance Work Statement.

QASP - Quality Assurance Surveillance Plan (QASP) Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

Quality Assurance. Those actions taken by the Government to assure services meet the requirements of the Performance Work Statement.

On-Site - Performance at the contractor’s facility.

Off-Site – Performance at a location designated by the Government, other than the contractor’s facility.

PART 3

GOVERNMENT FURNISHED PROPERTY, INFORMATION AND CONTRACTOR ACQUIRED PROPERTY

3.1 Description of Government Furnished Property (GFP):

Contractor personnel shall utilize Government property which includes all property owned or leased by the Government. Government property is Government-furnished property (GFP) and Government-furnished information (GFI). Under the resulting contract, the following Government property will be applicable:

3.1.1 Government Furnished Property:

As defined in FAR Part 45, GFP is property in the possession of, or directly acquired by, the Government and subsequently furnished to the contractor for performance of the contract. GFP includes end items equipment/systems being provided under modification or upgrade task orders; or when repairable items are being provided under a repair, modification, or maintenance contract. GFP will be identified at task order level.

The Government may provide Government Furnished Property in the form of previously purchased AUVs that need to be repaired or refurbished, non-functional AUV components, and system components both electrical and mechanical. AUV list as follows:

Model 6000A P/N: Wahoo

Model 6000B P/N: Harder

Model 6000C P/N: Tang

Model 6000D P/N: Growler

Model 6000E

P/N: TBD

Model 6000F

Model 6000G

Model 2500A P/N: Pampano

Model 2500B P/N: Trigger

Model 600 P/N: 600-06211

Model 100 P/N: 100

3.1.2 Government Furnished Information (GFI):

Government furnished information (GFI) includes manuals, drawings, and test data that is provided to contractor for performance of a contract. Certain information (e.g., technical specifications, maps, buildings designs, schedules, etc.) will require contractor internal controls to ensure compliance with GFI distribution statements and markings. Unless otherwise specified, all GFI distribution and inventory will be tracked. GFI will be identified at task order level.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

RESERVED

PART 5

SPECIFIC TASKS

5.1 Software, Firmware and Hardware Factory Maintenance, Repair, Upgrade

5.1.1 Software and Firmware Maintenance/Upgrade

The contractor shall provide maintenance, upgrade, and support of all NAVO REMUS AUV software/firmware, simulator software, and Vehicle Interface Program (VIP). The services shall include providing the latest version of application and firmware updates, resolution of problem reports and incorporation of corrections into existing application versions used by NAVOCEANO.

At the end of each quarter, the contractor shall provide the COR a detailed quarterly report that documents all available software/firmware upgrades. When requested by the Contracting office, the contractor shall provide a price and technical proposal to integrate software, firmware and hardware upgrades. The proposal shall include labor, material, and other direct costs associated with the upgrade and an integration test plan to evaluate/validate the system performance with the upgrade. Upon approval and issuance of a task order, the contractor shall integrate the software/firmware upgrade into any of the REMUS systems identified in the task order. The contractor shall provide a detailed report that documents all accomplished upgrades; and, state the effects of conducted modifications and test results of each system. Reports shall be in the Microsoft Word and submitted within fifteen (15) days after completion of task.

5.1.2 Hardware Factory Maintenance

The contractor shall provide fixed price hardware factory maintenance for REMUS vehicles. Upon issuance of a task order and receipt of GFE, the contractor shall complete a full inventory of the vehicle, shipboard equipment, and International Organization for Standardization (ISO) van. Services shall include a complete incoming test and evaluation of the system, including bench testing, local operational sea test and post mission analysis. The AUV system shall be disassembled and all subcomponents and components inspected and any problems reported. The contractor shall reassemble and test both on the bench and in local waters for operational verification.

5.1.2.1 The following hardware factory maintenance shall be conducted by the contractor:

REMUS 6000 System: The system shall be disassembled and all major internal components, foam and titanium strong-back shall be inspected and all discrepancies reported. Disassemble the tail to inspect, test and calibrate the fin drive assemblies, drain and replace the oil and inspect the fin shafts and replace the fin shaft seals. Inspect all mechanical solenoids and sensors. Replace all primary O-rings.

REMUS 2500 AND 600 Systems: The contractor shall disassemble the tail to inspect, test and calibrate the fin drive assemblies, drain and replace the oil and inspect the fin shafts and replace the fin shaft seals. Disassemble the 3 Function Nose to test and inspect all mechanical solenoids and sensors. Replace all primary O-rings.

REMUS 100 Systems: Inspect and clean all connectors. Disassemble, test, reassemble and calibrate internal chain drives and tail assemblies. Replace all primary O-ring seals.

5.1.2.2 For any/all REMUS AUVs, at sea testing shall be required each time the pressure housing is opened. NAVOCEANO representative must inspect vehicle at contractor’s facility and participate in at-sea trials prior to acceptance of vehicle for return to service. Following at sea testing, when required, the contractor shall download and process operational test mission data, and provide to the Government with the Hardware Factory Maintenance Report of findings and repairs conducted. The report shall be in the Microsoft Word format and include details of the maintenance performed, including any discrepancies noted during maintenance and any repairs discovered during the process. The report shall be submitted to the COR within five (5) business days after completion of contractor’s testing.

5.1.2.3 Hardware factory maintenance shall include an incoming inspection of the provided shipboard equipment.

The contractor shall replace all O-rings on items such as transponders, rangers etc. Replace all alkaline batteries with serviceable batteries from auxiliary case. All missing cables, spare parts, used batteries, etc. shall be quoted separately. All required replacement parts shall be quoted separately and not included in the price of the Hardware Factory Maintenance.

Repair/upgrade services and parts outside the scope of the fixed price Hardware Factory Maintenance may be proposed in accordance with sections 5.2 Production, Testing and Delivery of Spare Parts and/or section 5.3 Engineering and Technical Support/Technology Refresh and Upgrades.

5.1.2.4 The Government will be responsible for the freight charges incurred to and from the contractor’s facility.

5.1.2.5 The contractor shall provide a limited one (1) year warranty after completion of the Hardware Factory Maintenance that will begin upon date of shipment. The limited warranty will not cover the complete REMUS system, only the items that have been replaced or repaired.

5.2 Production, Testing and Delivery of Spare Parts

The contractor shall maintain a list of spare parts for all REMUS systems from which the Government can purchase. The Government may purchase any combination of parts or services from this price list, as long as, the cumulative total of all items purchased does not exceed the estimates set forth in the contract Schedule of Supplies/Services. As new components/parts are identified, as a result of technology changes, enhancements and advancements, the components/parts may be made available to the Government within the scope of this contract. Discounted, fixed prices for individual components added to the parts list will be negotiated and/or priced at the delivery order level and will be incorporated into the contract price list by modification on a quarterly basis. The contractor shall provide to the COR a report of the results of the tests conducted on the new parts within fifteen (15) days of completion of test.

5.3 Engineering and Technical Support/Technology Refresh and Upgrades As requested by the Contracting Officer, the contractor shall provide a technical and price proposal for engineering, technical support and/or technology refresh/upgrades. The proposal shall include labor, material, travel, or outside services associated with the required services. Upon approval and issuance of a task order, the contractor shall perform services in accordance with the contract and task order PWS.

5.3.1 Engineering and Technical Support

The contractor shall provide engineering services in the areas of mechanical, electrical, acoustic, systems, software, manufacturing, testing, quality control, configuration management, and documentation in support of operation, maintenance, and upgrades of REMUS systems. Services shall be performed at the contractor’s facility (on-site) or at a location designated by the Government (off-site).

5.3.1.1 Factory Repair

The contractor shall provide a factory repair and maintenance capability for all REMUS systems at their facilities. Factory repair labor shall be charged on an hourly basis. Contractor will provide a Factory Repair Report to the COR describing all conducted repairs within fifteen (15) days of completion. The report shall be in Microsoft Word format.

5.3.1.2 Field Support

The contractor shall provide field service support for both on-shore and at-sea operations. Contractor personnel shall be trained, knowledgeable, and experienced regarding all REMUS system operational characteristics, functions and features, and shall be capable of addressing unique or unusual problems. Contractor shall provide a detailed report of Field Support Services conducted and an updated operational readiness status of all equipment identified in the task order within fifteen (15) days of task completion. The report shall be provided in Microsoft Word format.

5.3.1.3 Outside Services

Outside services may be required to support factory repair, maintenance, and engineering. The services may include pressure testing, boat rental, freight, and vendor technical support. All outside services will require prior Government approval at the task order level.

5.3.2 Technology Refresh and Upgrades

As needed, the contractor shall provide a proposal for the integration of new commercial off- the- shelf (COTS) technology into any or all of the REMUS systems. The proposal shall include labor, material, and other direct costs associated with the upgrade and an integration test plan to evaluate/validate the system performance with the upgrade. Upon approval and issuance of a task order, the contractor shall integrate new COTS technology into any or all of the REMUS systems. Contractor shall provide a detailed report of technical refresh and/or upgrades conducted within fifteen (15) days of completion. NAVOCEANO representative must inspect vehicle at the contractor’s facility and participate in at-sea trials prior to COR or ACOR accepting vehicle for return to service. The length of time required for the inspection and acceptance process will be stated in the task order.

5.3.3 Technical Exchange Meetings

At no additional cost, contractor personnel shall attend technical exchange meeting every six (6) months to discuss new technologies and advances concerning all REMUS vehicles. These meetings shall be held at the contractor’s facility. The contractor shall prepare and submit to the COR a Technical Exchange Meeting Report to record what was discussed at the meeting. The completed report shall be provided to the COR within five (5) working days after the meeting.

5.4 Training

The contractor shall provide training instructor, all material and a course evaluation form following each training course. Training courses described below shall be provided at a fixed price. Travel costs for the contractor for off-site locations at a Government facility will be covered under the reimbursable travel CLIN. On-site training at the contractor’s facility will be the cost of the course only. Other AUV training requirements not included in the following course descriptions may be determined and priced at the task order level. Other AUV training may include training required in conjunction with implementing new technology. As requested by the Contracting Officer, the contractor shall provide a technical and price proposal for other AUV training. The proposal shall include labor, materials and travel. The completed course evaluation forms shall be provided to the COR within fifteen (15) days after course completion.

5.4.1 AUV Training

The contractor shall provide training for Government personnel on the operation and maintenance of the REMUS vehicles. Training shall be conducted at the contractor’s facility (on-site) or at a location designated by the Government (off-site). The course shall include classroom and hands-on training in the operation and maintenance procedures of the entire system

5.4.2 Operations or Maintenance Training

The contractor shall provide a customized operations training course or a customized maintenance training course for all REMUS systems. The contractor shall provide one (1) qualified instructor, training manuals, documentation and handouts for up to five (5) students. The Government is responsible for providing a REMUS vehicle for the training course. The training course shall provide a combination of classroom studies and at-sea operations. The training shall take place at the contractor’s facility (on-site) or at a location designated by the Government (off-site).

5.4.3 On-site Training

On-site training shall be held at the contractor’s facilities in Pocasset, Massachusetts. The contractor is responsible for providing a suitable vessel, vessel operator, safety equipment (life jackets, etc.) and classroom facility to accommodate the five (5) day training course. The contractor shall be able to accommodate on-site training for the REMUS 100, REMUS 600, REMUS 2500, and REMUS 6000 systems.

5.4.4 Off-site Training

Off-site training will be held at a facility designated by the Government, other than the contractor’s facility. The Government is responsible for providing a suitable vessel, vessel operator, safety equipment (life jackets, etc.) and classroom facility to accommodate the five (5) day training course.

5.5 Travel

The contractor may be required to travel in support of engineering and technical support, technology refresh and upgrades, training and program support of NAVOCEANO REMUS systems. All travel will require prior Government approval at the task order level. The Government will reimburse the contractor for travel expenses in accordance with Joint Travel Regulations (JTR). The Government will not pay profit or fee on travel costs. The contractor shall identify personnel who will be traveling in sufficient time to obtain the lowest possible rates for airfare, rental car and lodging. Travel request shall be submitted to the COR for approval. All requests shall be in writing and contain the dates, location, and estimated travel costs. The COR shall forward all travel requests, whether approved or disapproved, to the Contracting Officer to ensure funds are available for travel. Contractor invoices (along with associated receipts) shall support all travel reimbursement requests. Actual travel costs shall be reported to the COR in writing designating the person, by trip within five (5) business days of completion of travel. The Government will not reimburse local travel and related expenses to the contractor for daily travel to and from Stennis Space Center or the contractor’s facility.

TECHNICAL EXHIBIT 1

Performance Requirements Summary

Software/Firmware Maintenance and Upgrades

(PWS 5.1.1 and as defined in each task order.)

Hardware Factory Maintenance

(PWS 5.1.2 and as defined in each task order.)

Production, Testing, and Delivery of Spare Parts

(PWS 5.2 and as defined in each task order.)

Technical Refresh and Upgrades (PWS 5.3.2 and as defined in each task order.)

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

COR, ACOR, and Contracting Officer

TECHNICAL EXHIBIT 3

ESTIMATED WORKLOAD DATA

Data presented in this Exhibit are ESTIMATES ONLY based on the most current information available and not necessarily expressed as projections of total workload. These hours are provided as reasonable estimates (not inclusive) of past workload that demonstrate the extent of effort that can reasonably be expected, but not guaranteed by the Government.

PWS

Type of Service Estimated Annual Hours

5.1.1 Software/Firmware Maintenance and

Upgrades

On-site (Contractor Facility) 500 Labor Category Estimated Annual Hours

Software Engineer – On-site 500

5.3 Engineering and Technical Support and

Technology Refresh and Upgrades

On-site (Contractor Facility)

Off-site (Government Facility) Labor Category Estimated Annual Hours

Electronics Technician- On-site Electronic Technician – Off-site

Software Engineer – On-site Software Engineer – Off-site

Senior Engineer – On-site

Senior Engineer – Off-site