N6230619K0012_Forklift_Maint_PWS_Sources_Sought_15Aug19.docx

July 2019 N62306-19-X-XXXX

Performance Work Statement (PWS) For

Maintenance and Repair of Material Handling Equipment (MHE)

PART 1

GENERAL INFORMATION

The performance work statement defines the Government's requirements in terms of the objective and measurable outputs. It should provide the vendor with answers to five basic questions: what, when, where, how many, and how well. It is important to accurately answer these questions in order to allow the vendor the opportunity to accurately assess resources required and risks involved.

1 Introduction Maintenance and Repair of Material Handling Equipment (MHE) at various locations within the Naval Oceanographic Office at Stennis Space, Mississippi.

1.1 Scope

Provide Preventive Maintenance (PM) and unscheduled repair of MHE, as identified at the Naval Oceanographic Office, Stennis Space Center, MS.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and non-personal services necessary to perform routine and scheduled Forklift Maintenance as defined in this Performance Work Statement. The contractor shall perform to the standards in this contract.

1.2 Background: Perform routine and scheduled maintenance of all Naval Oceanographic Office Forklifts onboard. Work is to be accomplished onboard Stennis Space Center or at the vendor’s facility for major repairs.

1.3 Objectives: Basic services include all services required to keep forklifts running optimally and include;

1.4 Scope: The contractor shall provide services for routine and scheduled forklift maintenance for 17 forklifts located throughout the Stennis Space Center Site. The contractor shall accomplish:

And other minor repairs as required to maintain an optimal forklift fleet.

1.5 Period of Performance: Period of Performance One (1) base year and four (4) 12-month options from 2019 to2025.

The Government reserves the right to extend the term of this contract at the prices set forth in Section B in accordance with the terms and conditions contained in FAR 52.217-9 entitled, “Option to Extend the Term of the Contact”.

1.6 Definitions

A. Contractor: The party to a contract who is responsible for providing the contracted services.

B. Material(s)/Part(s): Includes all items which enable the equipment listed to operate in accordance with manufacturer's recommendations. Such items may include but are not limited to: batteries, filters, belts, hoses, tires, and various fluids. Fuel, of any type, is not provided via this maintenance contract. Any part or material which individually costs five dollars ($5.00) or less shall be absorbed in the contractor’s overhead; regardless of quantity purchased or used.

C. Trip charge shall be defined as the round trip travel needed to complete a service call, for repairs only, from the home office or service center, whichever is closest to the commissary, and return to the home office or service center. Contractor may bill for a trip charge for calls made by the stores for estimates that do not ultimately result in a repair. Trip charges shall be firm fixed price and do not apply to PM services.

D. Preventive Maintenance: Scheduled preventive maintenance (PM) procedures consist of a complete operational check and service of designated equipment to ensure it is maintained in its intended operating condition according to the attached PM checklist. Labor, travel, and supply (lubricants, consumables, bench stock) costs incurred by the contractor in performing PM shall be included in the scheduled PM cost and shall not be charged or reimbursed separately.

E. Material Handling Equipment: For coverage purposes, this PWS will cover the following SEVENTEEN (17) types of equipment:

Repair and PM:

The above itemized listing of equipment located ON-SITE will be attached to the solicitation and the contract. The location may change. A contract modification is required to change the equipment list.

1,7. Quality Control

1.7.1 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.7.2 Recognized Holidays: Contractor is not required to perform services on these holidays.

1.7.3 Hours of Operation/Place of Performance: The contractor is responsible for conducting routine and scheduled forklift maintenance between the hours of 0700 to 1530.

1.7.4 Type of Contract: The government anticipates award of a Firm Fixed Price contract.

1.7.5 Security Requirements: A DD-254 is required the unit security monitor shall initiate a DD 254 that will become an attachment to this PWS.

1.7.5.1 PHYSICAL Security: The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.7.5.2 Key Control.

1.7.5.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.7. 5.2.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.7. 5.3 Lock Combinations.

1.7.5.4 Conservation of Utilities. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

1.7.6 Special Qualifications: Special certification for employees include forklift operator’s license and ASE Mechanics certification .

1.7.7 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.7.8 Contracting Officer Representative (COR): A COR will be appointed at time of contract award.

The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.7.9 Contract Manager: The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

1.7.10 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel are not required to wear badges in performance of this service.

1.8 Contractor Manpower Reporting

1.8.1. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Naval Oceanographic Office via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2016. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil/.

PART 2

DEFINITIONS & ACRONYMS

(This section includes all special terms and phrases used in the PWS. The definition must clearly establish what is meant. Each definition provided should be carefully considered, for that definition becomes binding for all requirements in the contract. This section should also contain a complete listing of all acronyms used, giving both the acronyms and the words represented by the acronym).

PWS – Performance Work Statement

Contracting Officer’s Representative (COR): A representative from the requiring activity assigned by the Contracting Officer to perform surveillance and to act as liaison to the contractor

Defective Service. A service output that does not meet the standard of performance associated with it in the Performance Work Statement.

Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

Quality Assurance. Those actions taken by the government to assure services meet the requirements of the Performance Work Statement.

Best Effort. The contractor will perform routine and scheduled maintenance to the best of their ability. When work cannot be completed as requested, provide the COR with an alternate method of resolving required work.

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.1 GENERAL: The Government shall provide, personnel, equipment, tools, materials, supervision, and other items and non-personal services necessary to perform routine and scheduled Forklift Maintenance as defined in this Performance Work Statement

The work under this contract is located at a Government site or installation. In accordance with DFARS PGI 245.102-70(2) property that is incidental to the place of performance; such as when the contract requires contractor personnel to be located on a Government site or installation where the use of Government-provided office space and equipment, e.g., chairs, telephones, and computers, is standard practice will be made available and used by contractor personnel. The contractor shall maintain the assigned office space(s) in a neat and orderly manner. Contractor shall only use Government provided items to accomplish the tasks required under this contract. Personal or company use of phones, utilities, computers, printers, copiers, etc., not directly related to required services is strictly prohibited. Contractor shall not remove any Government provided items from the worksite without the express written permission of the Contracting Officer's Representative or his/her designated representative. Use of Government vehicles, forklifts and trucks are required for incidental use by the contractor.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1 General: Except for those items specifically stated to be Government furnished in Part 3, the contractor shall furnish everything required to perform this PWS.

4.2 Trustworthiness Security - Navy Contract

4.2.1 Purpose: Reference is hereby made to Navy awarded contracts requiring contractor access to Navy information systems, sensitive unclassified information or areas critical to the operations of the command. Although these contracts are not classified contractor employees are required to have obtained a favorably adjudicated National Agency Check with Local Agency and Credit Checks (NACLC) determination, the Department of the Navy (DON) has determined that all DON information systems are sensitive regardless of whether the information is classified or unclassified. A contractor whose work involves access to sensitive unclassified information warrants a judgment of an employee's trustworthiness. Therefore, all personnel accessing DON computer systems must undergo a NACLC to verify their trustworthiness. Also, Commands will include Facility Access Determination (FAD) program requirements in the contract specifications when determinations will be required on the contractor employees. The following addresses those requirements for Security.

4.3 Verification of U.S. Citizenship. The contractor shall require each applicant for a PCL who claims U.S. citizenship to produce evidence of citizenship. Contractors who are not U.S. citizens or are dual citizens with another country will not be eligible for employment.

4.4 Each contractor employee shall have a favorably completed National Agency Check with Local Agency and Credit Checks (NACLC).

4.4.1 If contractor personnel currently have a favorably adjudicated NACLC the contractor will notify the Security Manager of the command; they shall visit utilizing OPNAV 5521/27 Visit Request form. The visit request will be renewed annually.

4.4.2 If no previous investigation exists, the contractor personnel shall complete the requirement for a NACLC. The NACLC is processed through the command Security Manager. The NACLC will be processed through the use of the Electronic Questionnaires for Investigations Processing (e-QIP). Please note: Applicants can only access the e-QIP system if they have been instructed to do so by an appropriate official at sponsoring agency. Individuals cannot pre-a pply for a security clearance, nor update their security questionnaire, unless granted access by an appropriate agency official.

4.4.3 Investigative requirements for DON contractor personnel requiring access to classified information are managed under the National Industrial Security Program (NISP). Requests for investigation of contractor personnel for security clearance eligibility are processed by the OPM and adjudicated by Defense Industrial Security Clearance Office (DISCO). When SCI access is at issue, the DONCAF is the adjudicative authority for all DON contractor personnel requiring SCI access eligibility.

4.4.4 The e-QIP software can be accessed at the Office of Personnel Management (OPM) website http://www.opm.gov/e-qip/index.asp or http://www.dss.mil the contractor should provide the completed PSQ for verification or a completed SF-86 or SF-85P to the Command Security Manager along with the original signed release statements and two applicant fingerprint cards (FD 258). Applicants can obtain an SF-86 or SF-85P by visiting the Office of Personnel Management (OPM) website located at: http://www.opm.gov/forms/html/sf.asp. The responsibility for providing the fingerprint cards rests with the contractor. The Security Manager will review the form for completeness, accuracy and suitability issues.

4.4.5 The Department of the Navy Central Adjudication Facility will provide the completed investigation to the requesting command security manager for the determination. The command will provide written notification to the contractor advising whether or not the contractor employee will be admitted to command areas or be provided access to unclassified but sensitive business information. Determinations are the sole prerogative of the commanding officer of the sponsor activity. If the commanding officer determines, upon review of the investigation, that allowing a person to perform certain duties or access to certain areas, would pose an unacceptable risk, that decision is final. No due process procedures are required.

ALL AUTHORIZED USERS OF DOD INFORMATION SYSTEMS SHALL RECEIVE INITIAL INFORMATION AWARENESS ORIENTATION AS A CONDITION OF ACCESS AND THEREAFTER MUST COMPLETE ANNUAL INFORMATION AWARENESS REFRESHER TRAINING TO MAINTAIN AN ACTIVE USER ACCOUNT.

PART 5

SPECIFIC TASKS

5.1 BASIC SERVICES. The contractor shall provide services for routine and scheduled forklift maintenance for 17 forklifts located throughout the Stennis Space Center Site. The contractor shall accomplish:

And other minor repairs as required to maintain an optimal forklift fleet.

PART 6

APPLICABLE PUBLICATIONS

6.1 Publications applicable to this PWS are listed below. The publications must be coded as mandatory or advisory, the date of the publication, and what chapters or pages are applicable to the requirement. All publications listed are available via the Internet at the specified e-mail address.

NAVOCEANO, Stennis Space Center Instruction & Directives Department of the Navy Instructions & Regulations Department of Defense Instructions & Regulations

OPNAVINST 3500.39D

OPNAVINST 5100.23G CH-1

NAVSUPINST 10490.33C

NAVSUP P-538, Sixth Revision, Management of Materials Handling Equipment and Shipboard Mobile Support Equipment, April 2012 NAVOCEANOINST 10490.1 Naval Oceanographic Office Material Handling Equipment Program dated 3 Oct 2013

TECHNICAL EXHIBIT 1

Service Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

(Minimum Acceptable Standard)

(MAS)

PWS

Section 5

Complaints

Types of Surveillance to select from:

Random Sampling: Appropriate for frequently recurring tasks. Evaluate randomly selected samples of the lot to determine the acceptability of the entire lot.

Random Inspection Guide, Method of surveillance, Lot size, Sample size, Performance requirement, Sampling procedure, Inspection procedure 100 Percent Inspection: Appropriate for tasks that occur infrequently. Inspect and evaluate performance each time task is performed Periodic Surveillance: Evaluation of samples selected on other than 100% or statistically random basis. (i.e. monthly, quarterly, semi-annually etc.)

Validated Customer Complaint: Complaints must be validated.

NOTE: You may also use any surveillance method used in the commercial market to surveil the required service. (This will be discovered when market research is conducted).

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

A total of 120 repair and maintenance actions per year are ESTIMATED at an average of 10 per month.

COR

TECHNICAL EXHIBIT 3

ESTIMATED WORKLOAD DATA

ITEM

NAME

ESTIMATED QUANTITY

(NOTE: ADD OTHER WORKLOAD DATA AS CONSIDERED APPROPRIATE.)