STATEMENT_OF_WORK-SONAR_WIZ-Attachment_1.docx
DOCX document 16 KB Posted
- Attached to
- SonarWiz Software Maintenance
- Solicitation number
- N62306-17-Q-0002
About this file
Statement of Work SonarWiz
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Other files
| File | Type | Posted |
|---|---|---|
| COMBINED_SYNOPSIS-17-Q-0002-SONARWIZ_SOFTWARE_MAINTENANCE.docx | DOCX document | |
| REDACTED_J&A-SONARWIZ.pdf | ||
| TERMS_AND_CONDITIONS-SONARWIZ-Attachment_2.docx | DOCX document |
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Attachment 1
STATEMENT OF WORK
REQUIREMENT: The requirement is for software maintenance support for Sonar Wiz software for Naval Oceanographic Office, Ocean Analysis Department, Ocean collection Division and Systems Readiness Department. The maintenance will provide annual license renewals, any software update throughout the year, and technical support technical support for software issues. The contract shall provide product maintenance support for the following Sonar Wiz Software:
DESCRIPTION:
Annual license renewals Access to on-line support that includes self-help knowledge base, tutorials, videos, and other training and support documents The ability to email specific questions and have answered with 1-3 business days, depending on the urgency of the situation Preferred technical support Unlimited 24/7 downloads of all product upgrades Upload site where customers can deposit problem data files for review
PERIOD OF COVERAGE
Base Period: December 19, 2016 through December 18, 2017 Option 1: December 19, 2017 through December 18, 2018 Option 2: December 19, 2018 through December 18, 2019 Option 3: December 19, 2019 through December 18, 2020 Option 4: December 19, 2020 through December 18, 2021
File details come from the government source that posted it. Updated .