SOW_FY_2017-SIRSI.docx

STATEMENT OF WORK (SOW)

SOFTWARE MAINTENANCE

FOR THE CLASSIFIED

INTEGRATED LIBRARY SYSTEM

BACKGROUND:

To run the Maury Classified Library efficiently and effectively, an integrated library system (ILS) is necessary. An ILS is designed to maintain essential library information and records such as patron profiles, charge/discharge records, and material records. The ILS must possess a graphical user interface. Due to system requirements, it is necessary for the classified library to be managed by a stand-alone ILS that operates only through a stand-alone in-house server. The ILS must be offered as a total solution package of modules including cataloging, circulation, authority control and accountability control.

TASKS:

The Maury Oceanographic Office has a requirement for support and to maintain present SirsiDynix ILS software for cataloging a variety of classified library materials, and managing needed reports such as overdue, loan and statistic records. This technical source information is used to create, update, and otherwise check the accuracy, and or relevancy of oceanographic products and services to support Fleet operations and Naval warfighting missions.

· Annual subscription renewal for SirsiDynix Symphony software solution.

· Product upgrades and updates released during the year for related software.

· Applicable ongoing access and updates to the SaaS solution and updates to content subscriptions.

· 24/7 access to SirsiDynix Client Care Portal and 24/7 support for critical Level 1 (complete system failure) issues.

PLACE OF PERFORMANCE:

A stand-alone ILS that operates only through a stand-alone in-house server located in the classified library.