SOW_CUSTOMER_SW_SUPPORT_2S05.docx
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- Customer Software Maintenance and Service Support for Data Applications Federal contract opportunity
- Solicitation number
- N62306-14-R-2S05
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Contractor shall provide operational and technical support services in accordance with the SOW.
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PERFORMANCE WORK STATEMENT
Performance Work Statement Oceanographic Department Custom Software Services Support for Synoptic Applications and Ocean Sciences Divisions applications
1. Background
The Naval Oceanographic Office (NAVOCEANO), Synoptic Applications and Ocean Sciences divisions ensure that near real-time oceanographic satellite and in situ data collection, data processing, data product evaluation, and dissemination of products are provided to military and civilian customers and internal NAVOCEANO users. They disseminate near real-time oceanographic remote sensing data products for assimilation into NAVOCEANO ocean nowcast and forecast models that support military exercises and operational activities. The divisions also provide and maintain quality oceanographic databases to support Navy operations, including temperature, salinity, marine optics and ocean currents.
Satellite Data
The Synoptic Applications and Ocean Sciences divisions are responsible for the generation and dissemination of satellite oceanographic products such as multi-channel sea surface temperature (MCSST), sea surface height anomaly, significant wave height, marine wind speed, oceanographic feature analyses (OFA), marine optics data, ocean surface flux, sea surface salinity, and ice concentration.
MCSST data are used as input to oceanographic model runs at NAVOCEANO, FNMOC, and the Naval Research Laboratory. MCSST data are also directly distributed to Fleet customers and posted on the Navy Enterprise Portal – Oceanography (NEP-Oc) web page. MCSST measurements generated by NAVOCEANO are also used in products distributed by Fleet Numerical Meteorology and Oceanography Center (FNMOC) to various Fleet activities and by National Oceanic and Atmospheric Administration (NOAA) - National Environmental Satellite Data and Information Service (NESDIS) to the National Center for Environmental Prediction, Climate Analysis Center, Ocean Products Center, National Weather Service / Weather Service Forecast Offices, fishermen, and marine transport companies.
Altimetry-derived products generated by NAVOCEANO's Altimetry Data Fusion Center (ADFC) are used as input to operational oceanographic model runs at NAVOCEANO and distributed to FNMOC, the National Oceanic and Atmospheric Administration (NOAA) - National Environmental Satellite Data and Information Service (NESDIS) to the National Center for Environmental Prediction, National Hurricane Center, academia, and non-DoD customers. ADFC products are also distributed on the NEP-Oc.
Satellite Marine Optics data are used to support a wide variety of products including horizontal visibility, vertical visibility, laser penetration estimates and chlorophyll. These products support Mine Warfare, Antisubmarine Warfare and Expeditionary Warfare (Special Operations) activities. Ocean chlorophyll data is ingested into fishing prediction models. Other optics satellite data is ingested into optical forecast models.
In addition, the Synoptic Applications division manages the Ocean Feature Analysis (OFA) production process. OFAs are generated in six regional areas several times per week in support of ASW and Maritime operational activities including the international ice patrol.
In Situ Data
The Ocean Sciences Division processes, evaluates, and catalogues temperature, salinity, optics, bioluminescence and currents data from internal NAVOCEANO sources and other agencies. The Division manages the Master Oceanographic observation Data Set (MOODS), the Navy’s environmental point database for temperature and salinity profile data. The Division develops and maintains databases of optics, bioluminescence, sound speed and currents that support ASW, NSW, and MIW product generation. Databases such as Threaded Observations Database are used to catalogue and store optics, bioluminescence, salinity, temperature, and currents data collected from Gliders as well as NAVOCEANO’s survey vessels. Data Quality assurance and validation occurs for the databases. Contractor support is required to support all of these database activities and to maintain the processing software.
2. Systems
Multiple computer hardware systems are used to support processing, dissemination, and archive capabilities. These systems include HPC Linux clusters and virtual machines, Windows, SUN, and Linux workstations and PCs.
· Ingest processed and raw polar orbiting satellite data received from a variety of national and international sources
· Ingest processed and raw geostationary satellite data from a variety of national and international sources, including the direct downlink of GOES-E and GOES-W data
· Ingest and distribute sea surface salinity and marine ice products
· Produce, store, and distribute MCSST observations from polar and geostationary satellite data
· Ingest, calculate/append error statistics, and distribute SST data received from the Group for High Resolution SST (GHRSST).
· Produce, store, and distribute marine optics characterization products from polar and geostationary satellite data
· Generate oceanographic front and eddy analyses and distribute to customers.
· Produce, store, and distribute ocean surface flux products from polar and geostationary satellite data
· Ingest altimetry geophysical data records from a variety of national and international sources
· Produce, store, and distribute altimetry-derived products and data elements in real-time to internal and external NAVOCEANO customers.
· Quality control all products generated and distributed to customers.
· Process and load optics data into the NAVOCEANO Data Warehouse
· Process and load bioluminescence data into the Threaded Observations Database.
· Process and load glider optics data into the Threaded Observations Database.
· Load quality controlled profiling float data into long term archive databases.
· Quality control ocean currents data from current meters, acoustic Doppler current profile (ADCP) and vessel mounted ADCP instruments.
· Load quality controlled ocean currents data into long term archive databases.
· Generate ocean profile and ocean currents extraction data sets for specific customer requests.
· Generate ocean profile and ocean currents products for specific customer requests.
3. Scope
This Statement of Work defines the tasks required for the contractor to 1) to provide operational and technical support services for the MCSST, ADFC, OFA, Marine Optics, Bioluminescence, Ocean Surface Flux, Sea Surface Salinity, Ice, MOODS, and ocean currents Applications Software. The contractor will provide operational and technical support services for each of these Applications Software capabilities to improve data coverage, accuracy, and timeliness of the products and to implement procedures to process and analyze new satellite and in situ environmental data sources that can have a critical impact on naval operations; 2) to provide an Ocean Products branch contractor who would work with NRL-SSC on the transition and testing of the JPSS application packet data to SDR processing code including any maintenance and routine updates provide by NRL. In addition the contractor would generate and maintain the standard operating procedures and serve as the main point of contact for the monitoring of the application packet data flow (CRIS/ATMS/VIIRS), the operational processing into SDRs, and the delivery to follow-on applications; 3) to provide support for documenting satellite requirements, data flow from sensor to end product, hardware purchases and data application upgrades to address satellite processing, and to attend interagency technical meetings to gather satellite program details for use in planning purposes. There will be approximately 8 technical meetings per year in the Washington DC area and 2 additional CONUS technical meetings. If this attendance requires travel it will be re-reimbursed by the government.
4. Tasks
a) The contractor shall complete the following tasks to enhance NAVOCEANO's ability to provide accurate and timely environmental information to support US naval forces:
· The contractor shall provide operational and technical support services for the MCSST, ADFC, OFA, Marine Optics, Ocean Surface Flux, Sea Surface Salinity, Ice, MOODS, and ocean currents Applications Software.
· Implement modifications to existing software to improve coverage, accuracy, and timeliness
· Create software to ingest and process new data formats and new data streams
· Create retrieval and delivery mechanisms for new sources of data and new customers
· Enhance cloud screening, aerosol detection, and water vapor identification for satellite processing
· Load and provide quality for control acquired oceanographic data into various Naval Oceanographic databases
b) The contractor shall assist in the offline and operational testing of new or modified software on the MCSST, ADFC, OFA, Marine Optics, Bioluminescence, Ocean Surface Flux, Sea Surface Salinity, Ice, MOODS, and ocean currents systems as necessary.
c) Attend meetings in person or via telecon with NAVOCEANO Government personnel as needed to discuss specific tasks and review progress, including a minimum of quarterly face to face meetings. If this attendance requires travel it will be reimbursed by the government.
d) Ensure receipt and processing of S-NPP, JPSS, and GCOM-W application packets and delivery of SDR products is operationally maintained.
e) Provide support for determining hardware and software requirements for new satellite processing; developing and maintaining requirements documents, data flow diagrams, satellite readiness plans; attending interagency technical meetings as needed for identifying and gathering details on current and future satellite data and products that would be relevant for Navy use.
5. Deliverables
a) The contractor shall provide monthly status reports in letter form, describing the following:
· Work accomplished and problems encountered during previous reporting period including how resources were allocated (in hours) and % completion for all open tasks.
· Goals for the next reporting period.
· Cost per fiscal month and cost to date for the project.
b) Source and executable copies of modified software, with makefiles and scripts, to build and properly locate executables in the test and operational run stream of all processes. This will include all resource files, destination tables, and other files necessary for the proper functioning of the software.
c) Source code developed in accordance with the Programming Practices, Standards, and Conventions (PMI/PPS&C). Deliveries must be made in accordance with procedures set forth by the OIS CMB and system administration personnel.
d) Provide updates to appropriate documentation for all new or modified software in accordance with IEEE 12207.2-1997 guidelines.
e) Deliverables specific to each task order will be identified at the task order level.
6. Specific Technical Requirements
a) The contractor shall have a working knowledge of MCSST, ADFC, OFA, Marine Optics, Bioluminescence, Ocean Surface Flux, Sea Surface Salinity, Ice, MOODS, and ocean currents Applications Software and their operational processing environments and collection and database requirements at NAVOCEANO.
b) Contractor personnel shall have experience in FORTRAN and C programming languages and system scripting. Knowledge of Perl is also an asset.
c) Personnel shall have experience in UNIX, Windows, Local Area Networks (LANs), and Wide Area Networks (WANs).
d) Personnel shall have experience in system and software integration.
7. Special Requirements
Access to NAVOCEANO systems from outside the Building 1002 and Building 1032 complex is restricted; therefore a majority of the work accomplished under this SOW will be performed at NAVOCEANO. Space will be provided for contractor personnel assigned to this contract. Contractors will have access to the NAVOCEANO hardware workstations as required. At the completion of the contract, all government-furnished information (GFI) and any government-furnished equipment (GFE) will be returned to NAVOCEANO. Specific GFI and GFE will be identified at the task order level.
In order to access Department of Defense (DoD) information systems, non-disclosure agreements may be required of the contractor and the contractor’s employees. The contractor shall provide properly executed non-disclosure agreements to the Contracting Officer prior to the contractor beginning any work on the systems requiring non-disclosure agreements.
8. Security Requirements
A majority of the work performed under this Statement of Work will be unclassified. A portion of the work will be at the SECRET level, and NATO clearance is required for personnel working on the MOODS applications software. Contractor personnel shall be required to have the appropriate security clearance to perform tasks under this Statement of Work. The contractor shall comply with the security requirements specified in the DD Form 254-E Department of Defense Contract Security Classification Specification. Each task order will specify security requirements via a task order level DD Form 254-E.
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