N4571A-24-R-0004 Fitness Curriculum Design.pdf

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Fitness Curriculum Design
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N4571A-24-R-0004
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This is a solicitation for fitness curriculum design services. The Commander of Navy Installations Command Morale, Welfare and Recreation is seeking to update and develop educational courses for fitness professionals and service members. Courses will be delivered in classroom, virtual instructor-led, and asynchronous computer-based formats. Services include curriculum design, development, maintenance, and customized training solutions to enhance education, physical readiness, and career development for the Navy community. Offerors are to provide pricing for project manager and technical writer labor categories. The base period of performance is one year with four one-year option periods. The solicitation includes standard contract clauses on insurance, disputes, termination, and other administrative requirements. The contracting agency is the Department of the Navy Naval Supply Systems Command.

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SOLICITATION, OFFER AND AWARD

1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 700)

RATING PAGE OF PAGE

1 60

2. CONTRACT NUMBER 3. SOLICITATION NUMBER 4. TYPE OF SOLICITATION

SEALED BID (IFB)

NEGOTIATED (RFP)

5. DATE ISSUED 6. REQUISITION/PURCHASE

NUMBER

N4571A-24-R-0004

7. ISSUED BY CODE 8. ADDRESS OFFER TO (If other than item 7)

COMMANDER, NAVY INSTALLATIONS COMMAND

NAF ACQUISITIONS BRANCH N945

5720 INTEGRITY DRIVE LASSEN BUILDING 457

MILLINGTON, TN 38055-6500

POC: STEPHANIE BLAKEY, 901-305-9934

STEPHANIE.A.BLAKEY.NAF@US.NAVY.MIL

NOTE: In sealed bid solicitations “offer” and “offeror” mean “bid” and “bidder”.

SOLICITATION

9. Sealed offers in original and 1 copies for furnishing the supplies or services in the Schedule will be received electronically as directed in Section L.5.

until 3:00pm local time 8 FEB 2024

(Hour) (Date) CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. L-6. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR

INFORMATION

CALL:

A. NAME B. TELEPHONE (NO COLLECT CALLS) C. E-MAIL ADDRESS

STEPHANIE BLAKEY

AREA CODE NUMBER EXT.

Stephanie.a.blakey.naf@us.navy.mil 901 305-9934

11. TABLE OF CONTENTS

(X) SEC. DESCRIPTION PAGE(S) (X) SEC. DESCRIPTION PAGE(S)

PART I - THE SCHEDULE PART II - CONTRACT CLAUSES

X A SOLICITATION/CONTRACT FORM 1 X I CONTRACT CLAUSES 26-33

X B SUPPLIES OR SERVICES AND PRICES/COSTS 2-3 PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

X C DESCRIPTION/SPECS./WORK STATEMENT 3-10 X J LIST OF ATTACHMENTS 33

D PACKAGING AND MARKING 10 PART IV - REPRESENTATIONS AND INSTRUCTIONS

X E INSPECTION AND ACCEPTANCE 10-12 X

K

REPRESENTATIONS, CERTIFICATIONS AND OTHER

STATEMENTS OF OFFERORS

34-50

X F DELIVERIES OR PERFORMANCE 12-13

X G CONTRACT ADMINISTRATION DATA 13-14 X L INSTRS., CONDS., AND NOTICES TO OFFERORS 50-56

X H SPECIAL CONTRACT REQUIREMENTS 14-25 X M EVALUATION FACTORS FOR AWARD 57-60

OFFER (Must be fully completed by offeror)

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT 10 CALENDAR DAYS (%) 20 CALENDAR DAYS (%) 30 CALENDAR DAYS (%) CALENDAR DAYS (%)

(See Section I, Clause No. 17)

14. ACKNOWLEDGMENT OF AMEND-

MENTS (The offeror acknowledges receipt of amendments to the SOLICITATION for offerors and related documents numbered and dated):

AMENDMENT NO. DATE AMENDMENT NO. DATE

15A. NAME AND

ADDRESS

OF OFFEROR

CODE FACILITY 16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER

(Type or print)

15B. TELEPHONE NUMBER

15C. CHECK IF REMITTANCE ADDRESS

IS DIFFERENT FROM ABOVE - ENTER

SUCH ADDRESS IN SCHEDULE.

17. SIGNATURE 18. OFFER DATE

AREA CODE NUMBER EXT.

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

NON APPROPRIATED FUNDS

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

23. SUBMIT INVOICES TO ADDRESS

SHOWN IN (4 copies unless otherwise specified)

ITEM

10 U.S.C. 2304(c) ( ) 41 U.S.C. 253(c) ( ) See Section G

24. ADMINISTERED BY (If other than Item 7) CODE 25. PAYMENT WILL BE MADE BY CODE

See Section G

26. NAME OF CONTRACTING OFFICER (Type or print) 27. UNITED STATES OF AMERICA 28. AWARD DATE

(Signature of Contracting Officer)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition is unusable

STANDARD FORM 33 (REV. 9-97)

Prescribed by GSA - FAR (48 CFR) 53.214 (c)

N4571A-24-R-0004

PART I, SECTION B: SUPPLIES OR SERVICES AND PRICES/COSTS

B-1. GENERAL. This is a procurement of the Commander, Navy Installations Command (CNIC) Morale, Welfare, and Recreation (MWR) Nonappropriated Funds Instrumentality (NAFI), hereinafter referred to as

NAFI.

B-2. TYPE OF CONTRACT. It is anticipated that this solicitation is to be awarded as a Firm-Fixed-Unit-

Price Service Indefinite Delivery Indefinite Quantity (IDIQ) type contract with a Base Year of One (1) year with Four (4) One-year option periods. Only NAF Ordering Officers, acting within their limit(s) of their warrant(s) will place Task Orders against this contract (reference Clause “Ordering”).

B-3. TASK ORDERS:

1. As needed, Task Orders will be issued pursuant to this contract, setting forth the requirements for each course curriculum design indicated on the Task Order.

2. Each Task Order will be in writing (using DD Form 1155 or other appropriate forms), and will indicate the Contract Number, Task Order Number, awarded dollar amount and CLINS to be utilized, and the Ordering Activity point of contact (POC) information. Task Orders will be signed by an Ordering Officer and a signed copy will be provided to the Contractor for processing.

3. The prices to be charged for Task Orders placed against this contract will be in accordance with the prices set forth in Section B.5 - Supplies and Services Price/Cost Schedule for the base contract period, and any exercised option periods.

4. Upon receipt of the Task Order, the Contractor shall begin to perform services for the Ordering

Activity as indicated on the Task Order and in accordance with the requirements of this contract, and submit an invoice for processing to the Ordering Activity POC upon completion of work.

B-4. AWARD. Upon award of contract, Sections K, L, and M of the solicitation will be removed, and the

Contractor’s technical proposal, including any revisions will be incorporated by reference, subject to Clause

16 (Order of Precedence).

B-5. SUPPLIES AND/OR SERVICES PRICE/COST SCHEDULE. Offeror is to fill in the proposed pricing table below. The Government anticipates a labor mix from the below list of CLINS that will be utilized for issuing task orders against the contract.

B-6.

CLIN Labor Description

Estimated

Hours

Hourly

Rate

0001 Project Manager 375

0002 Technical Writer (e.g., Instructional Designer) 550

Hours

Hourly

Rate

1001 Project Manager 375

1002 Technical Writer (e.g., Instructional Designer) 550

Hours

Hourly

Rate

2001 Project Manager 130

2002 Technical Writer (e.g., Instructional Designer) 190

Hours

Hourly

Rate

3001 Project Manager 130

3002 Technical Writer (e.g., Instructional Designer) 190

Hours

Hourly

Rate

4001 Project Manager 130

4002 Technical Writer (e.g., Instructional Designer) 190

Base Year & All Option Years Total Estimated Price $ ___________

(END OF SECTION B)

PART I, SECTION C: DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

PERFORMANCE WORK STATEMENT

C-1. INTRODUCTION.

The Commander of Navy Installations Command (CNIC) Morale, Welfare and Recreation (MWR) is a

United States (US) Department of Defense (DOD) agency that provides Quality of Life (QOL) support services for Military Members, their families, Retirees, Veterans and DOD staff. The Navy Fitness program’s mission is to provide programs and services that contribute to the health, wellbeing, and physical readiness of those that contribute to the Navy’s mission.

C-2. SCOPE.

Our worldwide audience demands challenging educational opportunities. We seek to have educational courses updated, and developed for MWR fitness professionals and service members. The identified courses and supporting material will be delivered for course instruction that is F2F, virtual instructor-led training (vILT), and asynchronous computer-based training. Services to be performed under this contract include but are not limited to: curriculum design, development, maintenance, and related customized training and learning solutions to enhance education, physical readiness, and career development opportunities for the Navy community.

C-3. BACKGROUND.

Navy Fitness offers training in a variety of ways across 70 Navy installations, both CONUS and

OCONUS. Currently N921B offers face-to-face (F2F) and computer-based trainings (CBTs) to include, but are not limited to, sports, aquatics, nutrition, and fitness.

Below is a description of Existing Educational Courses:

C-3.1. Mission Nutrition: 16 Hours Instructional Time

A standardized, science-based 16-hour course focused on improving nutritional knowledge and awareness. The course provides a variety of everyday nutrition topics and ways to improve your eating habits as well as your overall health. Topics include grocery shopping, weight control and balance, fueling for performance, the effect of emotional eating among many other relevant subjects for discussion.

C-3.2. Performance Nutrition: 16 Hours Instructional Time

This course is designed to optimize the Warfighter by providing performance-based nutrition to improve lethality, mission readiness, and resiliency. Participants will gain knowledge of performance nutrition strategies to optimize physiological and cognitive demands throughout physical training and deployments.

C-3.3. NOFFS Shorts Course: 8 Hours Instructional Time

NOFFS provides the Navy with a “best in class” fitness training resource and offer physical training guidance to Sailors that builds resiliency and durability. NOFFS presents safe and effective methods to perform physical training and how to make healthy nutritional choices in shore-based and operational environments. The NOFFS Short Course provides 2-hours of ILT utilizing PowerPoint education with 6 hours of practical application. The intent of this course is to provide MWR fitness professionals and service members with the baseline education of

NOFFS.

C-3.4. NOFFS Operational, Strength, Endurance, Sandbag, and Aquatics Labs: 10 Hours Instructional

Time (2 Hours per lab)

The NOFFS Labs provide education on the exercises found in each of the NOFFS Series.

C-3.5. Navy Basic: 8 Hours Instructional Time

The Navy Basic course provides general fitness education and familiarization to Navy MWR

Fitness for all new MWR fitness staff. Course topics include education on the components of fitness, basics of spotting, knowledge of the N921 program areas and core programs.

C-3.6. NFDMS: 4 Hours Instructional Time

Provides staff with a system that captures who their customers are, when they are using fitness facilities and what their primary activities are to enable them to manage their programs more efficiently and more effectively to ultimately better meet the needs of their customers. The course provides training on the three primary systems: iPad Check-In, Web Application, and the

Fleet and Family Readiness Portal.

C-4. TASK REQUIREMENTS.

C-4.1. General Requirements

1. Contractor shall provide a responsive, innovative training/learning solution design that ensures requirement traceability and effectively controls the solution development effort.

2. Contractor shall provide training/learning solutions (including maintenance and updates) that employ cost-efficient, schedule-responsive processes and industry best practices.

3. All courses shall be developed and revised to reflect current Department of Defense and Navy policy.

4. NAFI will provide all current and pertinent OPNAV and CNIC policies at a date determined at the project kick off meeting to be held no later than thirty (30) days post-award.

5. Course content must align with existing methodology, research based/led information, and industry best practices.

6. Contractor shall provide front-end analysis and diagnostics to determine optimal training/learning intervention solutions that shall resolve customer performance problems and meet goals and objectives.

7. All courses shall include evaluation, measurement, and validation of the effectiveness of the delivered training/learning solutions that can be integrated with Qualtrics.

8. Contractor shall provide customized training and learning solutions that include, but are not limited to, the following examples:

a. Classroom-based training programs

b. Technology-enabled learning intervention

c. Print-based instructional materials

d. Web-based job aids

e. Performance support strategies, including enterprise-wide solutions such as help desks or call centers

f. Electronic performance support systems

g. Mobile learning

h. Personal digital assistant (PDA)-based and similar performance support solutions

i. Performance consulting and coaching

j. Training program evaluation

k. Blended training and learning solutions

9. Contractor shall provide related curriculum development and educational support services that include, but are not limited to:

a. Strategy recommendations

b. Job task analysis and competency modeling

c. Electronic performance support elements

d. Guided tutorials and intelligent tutors

e. Templates

f. Standard operating procedure (SOP) development and revisions

g. Mobile learning applications

10. Contractor shall provide training implementation and program management support at the individual course delivery level.

11. Training and support shall include, but is not limited to, pilot offerings, train-the-trainer (T3) support, and implementation of virtual course(s) into NAFI chosen platforms. Support shall extend to any curricula developed hereunder.

12. Instructor-led courses must be suitable for integration into Adobe Connect or Microsoft Teams.

13. Contractor shall develop guidebooks for all educational courses with the following requirements:

a. Instructor guidebook (IG), which features step-by-step instructions on course conduct and a full instructor script with thumbnail representations of the corresponding PowerPoint slide decks.

b. Student guidebook (SG), a derivative of the instructor guidebook with all content presented, omitting script cues and additional instructional guidance, and including a space for student notes.

c. Guidebooks must be built in Microsoft Word.

d. Once approved, working draft Word files are converted into high-quality PDFs to be used as print masters.

14. Contractor shall develop ancillary files required for course packages, which shall be provided in both

Microsoft Word format and high-quality PDF print master files, to include but not limited to:

a. Covers for books

b. Three-ring binder spines

c. Student information cards (used for F2F delivery)

d. Handouts of applicable references

e. Pull-out activities

f. Other course aids

C-4.2. Course Materials Review

1. NAFI will designate Ordering Activity Point of Contact, CNIC HQ Subject Matter Experts, and other required staff as members of the NAFI development team.

2. Contractor shall coordinate and facilitate a virtual working group for each task order comprised of the

NAFI and Contractor development teams. The working group shall meet no later than 30 days after the

Task Order is fully executed.

3. NAFI will provide pertinent course files at a mutually agreed upon dated determined by the virtual working group.

4. The Contractor shall submit the first draft of the courses and slide decks revisions section by section to the NAFI development team at a date to be determined during the working group meeting.

5. NAFI will review course materials and recommend any substantive corrections necessary based upon current CNIC and OPNAV policies and process specifications.

6. The Contractor shall make corrections in accordance with all valid NAFI notations.

7. The Contractor shall tender a final electronic folder using the course package structure template, to be provided by NAFI, containing editable Word “development” files, editable PowerPoint slide decks, and any other deliverables as outlined herein.

8. The Contractor shall produce and provide government approved removable hard drive(s), using the structure template, to be provided by NAFI, to include print master PDFs as detailed by the NAFI.

9. Contractor shall produce and facilitate a virtual product showcase for introduction of newly developed documents to NAFI development team.

C-4.3. Course Specific Requirements

Contractor shall perform following requirements for each course:

1. Mission Nutrition

a. Develop and enhance the Mission Nutrition course for F2F, vILT, and asynchronous computer-based training delivery.

b. Provide professional voiceovers and files for all asynchronous educational courses.

c. Include animated or non-animated instructor/proctor for all asynchronous educational components.

d. Final course content must be suitable for integration into CNIC-U LMS, and Military OneSource

LMS.

2. Performance Nutrition

a. Develop and enhance the Performance Nutrition course into a F2F and vILT delivery.

3. NOFFS Short Course

a. Develop and enhance the NOFFS Short Course for F2F, vILT, and asynchronous computer-based training delivery.

b. Provide professional voiceovers and files for all asynchronous educational courses.

c. Include animated or non-animated instructor/proctor for all asynchronous educational components.

d. Final course content must be suitable for integration into CNIC-U LMS and Military OneSource

LMS.

4. NOFFS Operational, Strength, Endurance, Sandbag, and Aquatics Labs

a. Develop and enhance the labs for F2F

5. Navy Basic

a. Develop and enhance the Navy Basic for F2F, vILT, and asynchronous computer-based training delivery.

b. Provide professional voiceovers and files for all asynchronous educational courses.

c. Include animated or non-animated instructor/proctor for all asynchronous educational components.

d. Final course content must be suitable for integration into CNIC-U LMS

6. NFDMS

a. Develop and enhance the NFDMS course for F2F, vILT, and asynchronous computer-based training delivery.

b. Provide professional voiceovers and files for all asynchronous educational courses.

c. Include animated or non-animated instructor/proctor for all asynchronous educational components.

d. Final course content must be suitable for integration into CNIC-U LMS

C-4.4. Estimated Labor Hours

Contractor shall fill in the below matrix as an estimate of labor hours required for each course completion. If additional labor categories are necessary based on the requirement herein, please include and describe. Length of courses is located in section C-3.

Estimated Labor

Hours by Course

Mission

Nutrition

Performance

Nutrition

NOFFS

Short Course

NOFFS

Lab

Navy

Basic

NFDMS TOTAL

Project Manager

Technical Writer (i.e., Instructional Designer)

C-5. MAIN TASK ORDER OBJECTIVES.

Each Task Order shall identify one or more course for development, with estimated labor hours costs, and authorize services to be performed. Technical Advisor for each Task Order shall be identified upon delivery.

C-6. DELIVERABLES AND ACCEPTANCE. Reference F.3.

C-7. APPLICABLE DOCUMENTS AND REFERENCES.

Chapman Alliance Ratio – industry benchmark in estimating level-of-effort and costs for curriculum development. SOURCE: Chapman, B. (2010). How Long Does It Take to Create Learning?

[Research Study]. Published by Chapman Alliance LLC. www.chapmanalliance.com; and Source:

Chapman, B. (2013). Large Scale, Blended Learning Development: Benchmark [Research Study].

Published by Chapman Alliance LLC. www.chapmanalliance.com.

C-8. PERFORMANCE CRITERIA. Operational Hours. The normal duty schedule is between the hours of

0800 - 1700. The duty schedule is subject to change based on government requirements.

C-8.1. Federal Holidays - The U.S. Government recognizes the following Legal Holidays established by

Federal Statute:

• New Year’s Day – January 1

• Birthday of Martin Luther King Jr.– Third Monday in January

• Washington’s Birthday – Third Monday in February

• Memorial Day – Last Monday in May

• Juneteenth National Independence Day- June 19

• Independence Day – July 4

• Labor Day – First Monday in September

• Columbus Day – Second Monday in October

• Veterans Day – November 11

• Thanksgiving Day – Fourth Thursday in November

• Christmas Day – December 25

C-8.2. When one of the above designated legal holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When a legal holiday falls on a Saturday, the proceeding Friday is observed as a legal holiday. The list of holidays relates to Government duty days and is not intended to supplement or otherwise alter the provisions of any Wage Determination or Collective Bargaining

Agreement regarding applicable paid holidays.

C-8.3. In addition to the days designated as holidays, the Government observes the following days:

• Any other day designated by Federal Statute

• Any other day designated by Executive Order

• Any other day designated by a Presidential Proclamation

C-8.4. It is understood and agreed between the Government and the Contractor that observance of such days by Government personnel shall not be a reason for an additional period of performance or entitlement of compensation except as set forth within the task order. In the event the Contractor’s personnel work during a holiday or other day observed by the Government employees (see above holiday listing), the

Contractor may reimburse them; however, no form of holiday or other premium compensation will be http://www.chapmanalliance.com/ reimbursed by the Government, either as a direct or indirect cost, other than their normal compensation for the time worked.

C-8.5. When the Department of Defense grants excused absence to its employees, the Contractor agrees to provide sufficient personnel to perform critical tasks already in operation or scheduled, and the

Contractor shall be guided by the instructions issued by the Contracting Officer or the Contracting

Officer’s Representative (COR).

C-8.6. If Government personnel are furloughed, the Contractor shall contact the Contracting Officer or the

COR to receive direction. It is the Government’s decision as to whether contract support will be affected as a result of Government shutdown and/or furloughed Government employees.

C-8.7. Nothing in this section abrogates the rights and responsibilities of the parties relating to any “stop work” clause or provision included in other sections of the contract.

C-8.8. Overtime is not authorized under this contract.

C-9. EDUCATION AND EXPERIENCE. The Contractor shall be responsible for utilizing qualified personnel possessing an appropriate combination of education, training, and experience required to complete the requirements and criteria of this PWS.

C-9.1. Resumes of Key Personnel must demonstrate:

Experience with ILT, VILT, and computer-based teaching methods

Experience developing course learning goals and plans, developing and compiling curriculum to drive lessons and instructions, and ability to recommend educational resources.

At least three years’ experience developing education curriculum

Knowledge of best practices in curriculum design, adult learning principles, and effective assessment strategies

Knowledge of digital learning tools and the ability to select teaching methods appropriate for industry and audience

Experience working with subject matter experts (SME) to develop accurate, relevant content, including demonstrated facilitation skills

The ability to receive and incorporate feedback into course material from program leads, subject matter experts

Knowledge of copyright and trademark rules for writing and delivering content and graphics

Excellent computer skills, including experience with computer-based training software and current E-Learning tools (e.g., Adobe Captivate, Articulate Rapid E-Learning Studio, Adobe

Illustrator) and Microsoft Office products

Strong ability to manage, prioritize, and organize multiple tasks

Ability to reliably meet project deadlines

A bachelor's or master's degree in education, instructional design, or curriculum development, writing, grammar, and design skills and strong computer and communication skills

C-9.2. It is preferred that Key Personnel resumes also demonstrate the following:

A valid teaching license and previous teaching experience

Experience developing educational content for the military

Experience developing health, nutrition, and fitness content

C-10. SECURITY. The Contractor shall comply with all applicable Department of Defense (DoD) security regulations and procedures during the performance of this contract. The Contractor shall not disclose and must safeguard sensitive information, computer systems and data, Privacy Act data, and Government and contracted personnel work products that are obtained or generated in the performance of this contract.

C-10.1. The Contractor is responsible for safeguarding information of a sensitive nature. Failure to safeguard any privileged information which may involve the Contractor or the Contractor's personnel or to which they may have access may subject the Contractor and/or the Contractor's personnel to criminal liability under Title 18, section 793 and 798 of the United States Code.

C-11. CONFIDENTIALITY. This project and all materials provided to the Contractor by the Government and results, conclusions and recommendations obtained thereof shall be considered confidential in nature and treated with the same level of care that the Contractor treats its own confidential business information.

The information shall not be disclosed, copied, modified, used (except in the completion of this project) or otherwise disseminated to any other person or entity at any time to include, but not limited to inclusion in any database external to the Government without the Government’s express written consent.

C-12. INTELLECTUAL PROPERTY RIGHTS. No data provided to, or developed by, the Contractor shall be used for any purpose other than this contract and subsequent task orders. All information (data files and hard copy) become the property of the government and the Contractor shall return them to the designated program manager or COR, at the completion of the task.

C-13. PRIVACY ACT. Personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations. Any information reported, summarized, or otherwise considered procurement sensitive that comes about through the work performed will not be distributed or discussed outside the framework of the Data Layer Optimization Project. All programs and materials developed at government expense during the course of this contract are the property of the government. Contractor personnel shall be required to obtain and maintain security badges and adhere to the security requirements of the installation. The Government will retain rights to all intellectual property produced in the course of performing the tasks in this PWS.

(End of Section C)

PART I, SECTION D: PACKAGING AND MARKING- NOT APPLICABLE

(End of Section D)

PART I, SECTION E: INSPECTION AND ACCEPTANCE

E-1. SURVEILLANCE, INSPECTIONS, AND ACCEPTANCE. All solutions, products, manuals, reports and deliverables must be approved by Technical Representative as applicable, then delivered to the COR for final approval as necessary.

The Contractor is responsible for the overall quality of contract performance and for the management of its own workforce. The COR may clarify Contractor responsibilities within the requirements of the PWS. All work to be performed under this contract is subject to Government surveillance and inspection per NAFI

Clauses 10 & 39.

E-2. QUALITY ASSURANCE AND PERFORMANCE REQUIREMENTS SUMMARY.

The NAFI will monitor the Contractor's performance. The NAFI reserves the right to review services to be provided, including those created or performed at the Contractor's facilities, to determine conformance with performance and technical requirements. NAFI quality assurance will be conducted on behalf of the Contracting

Officer (KO). The COR will coordinate the overall quality assurance of technical compliance and will conduct an inspection of products and services that is reliant upon contractor support. For details, see Performance

Objectives, Standards and Method of Measurement below.

QASP PERFORMANCE METRICS

Service

Requirement Performance Objective Performance Standard Method of Measurement

PWS Section

C-4.1.1.

Ensure requirement traceability and effectively control the solution development effort

Courses are developed and materials delivered within the expected timeframes.

COR will track and monitor

Deliverable timelines and checkpoints, and TA will maintain communication with vendor throughout each project.

PWS Section

C-4.1.5.

Course content must align with existing methodology, research based/led information, and industry best practices

Course content is supported by government policy/regulation or supported by academic research and industry best practices. All content is free from conflicting, controversial, or illegal information or practices. Course content incorporates Navy components of

Naval Service Training Command

Curriculum Management guide, DoD Style Guide, and the current

APA style guide.

Content review by N92 and working group SMEs. N92 content review at least 2 weeks prior to delivery

Revisions are completed prior to content delivery.

On-demand, on-site and virtual visual inspection of course delivery.

PWS Section

C-4.1.7.

Validate the effectiveness of the delivered training/learning solutions

90% of learning participants agree the information was effectively presented without educational gaps.

Review quantitative and qualitative learner evaluations within Qualtrics;

conduct independent studies

PWS Section

C-4.2.2.

Contractor shall coordinate and facilitate a virtual working group for each task order comprised of the NAFI and contractor development teams.

The working group shall meet no later than 30 days after the Task

Order is fully executed, via telephone conference with N92 to ensure understanding of existing course content and government regulation/policy. Further meetings shall be conducted monthly.

N92 working group meeting schedule shall be provided to the

COR.

PWS Section

C-4.2.6

The contractor shall make corrections in accordance with all valid NAFI notations

Content is 95% error free, with the incorporation of feedback from the

NAFI

N92 content review at least 2 weeks prior to delivery

Revisions are completed prior to content delivery

On-demand, on-site and virtual visual inspection of course delivery

PWS Section

C-4.2.7

Submission of final electronic course content

100% Error free course documents that incorporate all previous feedback and comments from the

NAFI.

N92 content review of all

PowerPoints, LMS files, voiceovers, pictures, instructor files, student course participation files, and course evaluations.

PWS Section

C-4.2.9

Contractor shall produce and facilitate a virtual product showcase for introduction of newly developed documents to

NAFI procurement team

Content is 100% error free and courses are free from glitches.

Voiceovers (when applicable) are clear and easy to understand (e.., pitch, power, pace) for 100% of review board members.

N92 content review of instructor and student course materials and final turnover of content for integration into CNIC-U LMS (where applicable).

(End of Section E)

PART I, SECTION F: DELIVERIES OR PERFORMANCE

F-1. PERIOD OF PERFORMANCE. Date of contract award with a base year of one (1) year, and four (4) one-year option periods.

F-2. PLACE OF PERFORMANCE. The place of performance shall be the Contractor(s) facility and site(s) where contracted resources are maintained.

F-3. DELIVERABLES. Deliverables include draft and final course manuals, outlines, templates, resources, training event schedules, course lectures, and all audio-visual media (e.g., DVDs, photos, videos, voiceovers) used in the performance and delivery of the training and series shall be forwarded to the

Technical Advisor, who will report to the COR. The TA and COR must agree with all aspects of the course design along with the Contractor.

1. First drafts shall be submitted to the Technical Advisor no later than 120 days ARO

2. The Technical Advisor will provide comments on the course materials to the Contractor five (5) business days following receipt of materials

3. Final drafts will be submitted to the Technical Advisor no later than 180 days ARO

4. Schedule below shall be followed for Deliverables:

DELIVERABLES FREQUENCY APPROVAL

Evaluation Assessment Tool 30 Days ARO Technical Advisor

Front-End Analysis 60 Days ARO Technical Advisor

Draft Course Delivery 120 Days ARO Technical Advisor

Final Course Delivery 180 Days ARO Technical Advisor

Training 180 Days ARO Technical Advisor

Instructor Guidebook 180 Days ARO Technical Advisor

Student Guidebook 180 Days ARO Technical Advisor

Course Ancillary Files 180 Days ARO Technical Advisor

Electronic Folder 180 Days ARO Technical Advisor

Hard Drive with Print

Masters 180 Days ARO Technical Advisor

Virtual Product Showcase 180 Days ARO Technical Advisor

Professional Voiceovers 180 Days ARO Technical Advisor

(End of Section F)

PART I, SECTION G: CONTRACT ADMINISTRATION DATA

G-1. INVOICING. NAF Clause #12 “Invoices.” An invoice is a written request for payment under the contract for supplies/equipment delivered or for services rendered. In order to be proper, an invoice must include (and in order to support the payment of interest penalties) the following:

(a) Invoice Date;

(b) Name of Contractor;

(c) Contract number (include order number, if any), contract description of supplies or services, quantity, contract unit of measure, unit price, and extended total;

(d) Shipment number and date of shipment;

(e) Name and address to which payment is to be sent (name must be the same as that in the contract or on a proper notice of assignment);

(f) Name (where practicable), title, telephone number and mailing address of person to be notified in the event of a defective invoice; and

(g) Any other information or documentation required by other provisions of the contract (such as evidence of shipment).

Invoices shall be prepared and submitted to the point of contact identified in the following section (G-4).

Invoices shall be submitted by the Contractor on a monthly basis for the monthly service and will be paid in arrears. The NAFI will not make a payment for deliverables that have not been inspected and accepted by the Contracting Officer’s Representative.

G-2. ACCOUNTING CLASSIFICATION. ACCOUNTING AND APPROPRIATION DATA:

NONAPPROPRIATED FUNDS

G-2.1. Company Code: 6510

G-2.2. Cost Center: 5599

G-2.3. GL Account: 782089

No appropriated funds of the United States will be obligated, due or payable to a Contractor as a result of this solicitation and, if awarded, any resulting contract.

G-3. FINAL PAYMENT

Invoices for final payment must be identified and submitted at the end of the contract and no further charges are to be incurred along with a “release of claims” memo. The closeout invoice, or a written notification that final invoicing has been completed, must be submitted within 60 working days of contract completion.

A copy of a Final Acceptance Completion Report must be attached to the final invoice. If the Contractor requires an extension to the contract, a request with supporting rationale must be received by the COR and the Contracting Officer a minimum of 60 days prior to the end of the contract.

G-4. APPOINTMENT OF CONTRACTING OFFICER’S REPRESENTATIVE.

(a) The Contracting Officer’s Representative (COR) will be identified by separate letter at contract award.

(b) The COR will act as the Contracting Officer’s representative for technical matters, providing technical direction and discussion as necessary with respect to the specification or performance work statement, and monitoring the progress and quality of Contractor performance. The COR is not a

Contracting Officer and does not have authority to take any action, either directly or indirectly, that would change the pricing, quantity, quality, place of performance, delivery schedule, or any other terms and conditions of the contract, or to direct the accomplishment of effort which goes beyond the scope of the performance work statement in the contract.

(c) It is emphasized that only a Contracting Officer has the authority to modify the terms of the contract, therefore, in no event will any understanding, agreement, modification, change order, or other matter deviating from the terms of the basic contract between the Contractor and anyone other than the

Contracting Officer be effective or binding on the Government. If, in the opinion of the Contractor, an effort outside the existing scope of the contract is requested, the Contractor shall promptly notify the Contracting Officer in writing. No action shall be taken by the Contractor under such direction unless the Contracting Officer has issued a contractual change or otherwise resolved the issue.

G-5. APPOINTMENT OF TECHNICAL ADVISOR.

(a) The Technical Advisor (TA) will be identified on each task order.

(b) The TA will provide technical assistance and support to the COR in the administration of the task order. The TA may assist in inspection and monitoring duties, make recommendations on acceptance, review reports and invoices, provide documentation assistance, and identify deficiencies; however, it is emphasized that the TA may not provide any technical direction or clarification directly to the contractor.

(End of Section G)

PART I, SECTION H: SPECIAL CONTRACT REQUIREMENTS

H-1. PRIVACY ACT NOTIFICATION (Jan 2008). The Contractor will be required to design, develop, or operate a system of records on individuals, to accomplish an agency function subject to the Privacy Act of

1974, Public Law 93-579, December 31, 1974 (5 U.S.C.552a) and applicable agency regulations. Violation of the Act may involve the imposition of criminal penalties.

H-1.1. PRIVACY ACT (Apr 1984)

(a) The Contractor agrees to –

(1) Comply with the Privacy Act of 1974 (the Act) and the agency rules and regulations issued under the Act in the design, development, or operation of any system of records on individuals to accomplish an agency function when the contract specifically identifies –

(i) The systems of records; and

(ii) The design, development, or operation work that the Contractor is to perform;

(2) Include the Privacy Act notification contained in this contract in every solicitation and resulting subcontract and in every subcontract awarded without a solicitation, when the work statement in the proposed subcontract requires the redesign, development, or operation of a system of records on individuals that is subject to the Act; and

(3) Include this clause, including this subparagraph (3), in all subcontracts awarded under this contract which requires the design, development, or operation of such a system of records.

(b) In the event of violations of the Act, a civil action may be brought against the agency involved when the violation concerns the design, development, or operation of a system of records on individuals to accomplish an agency function, and criminal penalties may be imposed upon the officers or employees of the agency when the violation concerns the operation of a system of records on individuals to accomplish an agency function. For purposes of the Act, when the contract is for the operation of a system of records on individuals to accomplish an agency function, the Contractor is considered to be an employee of the agency.

(c)

(1) “Operation of a system of records,” as used in this clause, means performance of any of the activities associated with maintaining the system of records, including the collection, use, and dissemination of records.

(2) “Record,” as used in this clause, means any item, collection, or grouping of information about an individual that is maintained by an agency, including, but not limited to, education, financial transactions, medical history, and criminal or employment history and that contains the person’s name, or the identifying number, symbol, or other identifying particular assigned to the individual, such as a fingerprint or voiceprint or a photograph.

(3) “System of records on individuals,” as used in this clause, means a group of any records under the control of any agency from which information is retrieved by the name of the individual or by some identifying number, symbol, or other identifying particular assigned to the individual.

H-2. SERVICE CONTRACT ACT (SCA). The McNamara-O’Hara Service Contract Act (SCA) covers contracts entered into by federal and District of Columbia agencies that have as their principal purpose furnishing services in the U.S. through the use of “service employees.” The definition of “service employee” includes any employee engaged in performing services on a covered contract other than a bona fide executive, administrative, or professional employee who meets the exemption criteria set forth in 29 CFR

Part 541. The Act requires contractors and subcontractors performing services on prime contracts in excess of $2,500 to pay service employees in various classes no less than the wage rates and fringe benefits found prevailing in the locality, or the rates (including prospective increases) contained in a predecessor contractor's collective bargaining agreement. The Department of Labor issues wage determinations on a contract-by-contract basis in response to specific requests from contracting agencies. These determinations are incorporated into the contract. For contracts equal to or less than $2,500, contractors are required to pay the federal minimum wage as provided in Section 6(a)(1) of the Fair Labor Standards Act. For prime contracts in excess of $100,000, contractors and subcontractors must also, under the provisions of the

Contract Work Hours and Safety Standards Act, as amended, pay laborers and mechanics, including guards and watchmen, at least one and one-half times their regular rate of pay for all hours worked over 40 in a workweek. The overtime provisions of the Fair Labor Standards Act may also apply to SCA-covered contracts. A complete copy of the Act to include applicable laws and regulations and additional information is available from:

https://www.dol.gov/agencies/whd/government-contracts/service-contracts

In addition the SCA, the following Federal Acquisition Regulation (FAR) clauses apply:

52.222-1 Notice to the Government of Labor Disputes

52.222-21 Prohibition of Segregated Facilities

52.222-22 Previous Contracts and Compliance Reports

52.222-25 Affirmative Action Compliance

52.222-29 Notification of Visa Denial (applies if the contractor is required to perform in or on behalf of a foreign country)

52.222-40 Notification of Employee Rights Under the National Labor Relations Act (applies over

$250K)

52-222-42 Statement of Equivalent Rates for Federal Hires

52.222-46 Evaluation of Compensation for Professional Employees (applies over $750K and services are to be provided which will require meaningful numbers of professional employees)

52.222-50 Combating Trafficking in Persons https://www.dol.gov/agencies/whd/government-contracts/service-contracts

52.222-54 Employment Eligibility Verification (Exceptions – Worked performed CONUS; less than 120 day period of performance; Commercial off the Shelf (COTS) items)

52.222-56 Certification Regarding Trafficking in Persons Compliance Plan (applies if $550K of the contract value may be performed OCONUS; and the contract is for COTs)

52.222-56 Certification Regarding Trafficking in Persons Compliance Plan

H-3. DEPARTMENT OF LABOR WAGE DETERMINATION:

A Department of Labor Wage Determination applies to the service requirement within this solicitation and is available at https://sam.gov/search/?index=sca&page=1&pageSize=25&sort=-modifiedDate&sfm%5Bstatus%5D%5Bis_active%5D=true ; select the appropriate state and county where services will be conducted in support of this requirement and follow the instructions. The appropriate wage determination will be displayed with the applicable wage rates that are required to be paid to employees working on the services provided under the contract.

H-4.MINIMUM WAGES UNDER EXECUTIVE ORDER 14026 (JAN 2023).

(a) Executive Order 14026. This contract is subject to Executive Order 14026, the regulations issued by the

Secretary of Labor in 29 CFR part 23 pursuant to the Executive Order, and the following provisions.

(b) Minimum wages.

(1) Each worker (as defined in 29 CFR 23.20) engaged in the performance of this contract by the prime contractor or any subcontractor, regardless of any contractual relationship which may be alleged to exist between the contractor and worker, shall be paid not less than the applicable minimum wage under

Executive Order 14026.

(2) The minimum wage required to be paid to each worker performing work on or in connection with this contract between January 01, 2023 and December 31, 2023, shall be $16.20 per hour. The minimum wage shall be adjusted each time the Secretary of Labor’s annual determination of the applicable minimum wage under section 2(a)(ii) of Executive Order 14026 results in a higher minimum wage.

Adjustments to the Executive Order minimum wage under section 2(a)(ii) of Executive Order 14026 will be effective for all workers subject to the Executive Order beginning January 1 of the following year. If appropriate, the contracting officer, or other agency official overseeing this contract shall ensure the contractor is compensated only for the increase in labor costs resulting from the annual inflation increases in the Executive Order 14026 minimum wage beginning on January 1, 2024. The Secretary of

Labor will publish annual determinations in the Federal Register no later than 90 days before such new wage is to take effect. The Secretary will also publish the applicable minimum wage on https://alpha.sam.gov/content/wagedeterminations (or any successor website). The applicable published minimum wage is incorporated by reference into this contract.

(3) The contractor shall pay unconditionally to each worker all wages due free and clear and without subsequent deduction (except as otherwise provided by 29 CFR 23.230), rebate, or kickback on any account. Such payments shall be made no later than one pay period following the end of the regular pay period in which such wages were earned or accrued. A pay period under this Executive Order may not be of any duration longer than semi-monthly.

(4) The prime contractor and any upper-tier subcontractor shall be responsible for the compliance by any subcontractor or lower-tier subcontractor with the Executive Order minimum wage requirements. In the event of any violation of the minimum wage obligation of this clause, the contractor and any subcontractor(s) responsible therefore shall be liable for the unpaid wages.

https://sam.gov/search/?index=sca&page=1&pageSize=25&sort=-modifiedDate&sfm%5Bstatus%5D%5Bis_active%5D=true https://sam.gov/search/?index=sca&page=1&pageSize=25&sort=-modifiedDate&sfm%5Bstatus%5D%5Bis_active%5D=true

(5) If the commensurate wage rate paid to a worker performing work on or in connection with a covered contract whose wages are calculated pursuant to a special certificate issued under 29 U.S.C.

214(c), whether hourly or piece rate, is less than the Executive Order minimum wage, the contractor must pay the Executive Order minimum wage rate to achieve compliance with the Order. If the commensurate wage due under the certificate is greater than the Executive Order minimum wage, the contractor must pay the worker the greater commensurate wage.

(c) Withholding. The agency head shall upon its own action or upon written request of an authorized representative of the Department of Labor withhold or cause to be withheld from the prime contractor under this or any other Federal contract with the same prime contractor, so much of the accrued payments or advances as may be considered necessary to pay workers the full amount of wages required by Executive Order 14026.

(d) Contract suspension/Contract termination/Contractor debarment. In the event of a failure to pay any worker all or part of the wages due under Executive Order 14026 or 29 CFR part 23, or a failure to comply with any other term or condition of Executive Order 14026 or 29 CFR part 23, the contracting agency may on its own action or after authorization or by direction of the Department of Labor and written notification to the contractor, take action to cause suspension of any further payment, advance or guarantee of funds until such violations have ceased. Additionally, any failure to comply with the requirements of this clause may be grounds for termination of the right to proceed with the contract work. In such event, the Government may enter into other contracts or arrangements for completion of the work, charging the contractor in default with any additional cost. A breach of the contract clause may be grounds for debarment as a contractor and subcontractor as provided in 29 CFR 23.520.

(e) Workers who receive fringe benefits. The contractor may not discharge any part of its minimum wage obligation under Executive Order 14026 by furnishing fringe benefits or, with respect to workers whose wages are governed by the Service Contract Act, the cash equivalent thereof.

(f) Relation to other laws. Nothing herein shall relieve the contractor of any other obligation under

Federal, state or local law, or under contract, for the payment of a higher wage to any worker, nor shall a lower prevailing wage under any such Federal, State, or local law, or under contract, entitle a contractor to pay less than $16.20 (or the minimum wage as established each January thereafter) to any worker.

(g) Payroll records.

(1) The contractor shall make and maintain for three years records containing the information specified in paragraphs (g)(1)(i) through (vi) of this section for each worker and shall make the records available for inspection and transcription by authorized representatives of the Wage and

Hour Division of the U.S. Department of Labor:

(i) Name, address, and social security number;

(ii) The worker’s occupation(s) or classification(s);

(iii) The rate or rates of wages paid;

(iv) The number of daily and weekly hours worked by each worker;

(v) Any deductions made; and

(vi) Total wages paid.

(2) The contractor shall also make available a copy of the contract, as applicable, for inspection or transcription by authorized representatives of the Wage and Hour Division.

(3) Failure to make and maintain or to make available such records for inspection and transcription shall be a violation of 29 CFR part 23 and this contract, and in the case of failure to produce such records, the contracting officer,…

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