A5 60261600 PWS_18 Feb 2026_Redacted.pdf

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NOTICE OF INTENT TO SOLE SOURCE: Arbinger Leadership Training (PSNS&IMF)
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N4523A60261600
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This is a Statement of Work (SOW) for leadership development training at Puget Sound Naval Shipyard and Intermediate Maintenance Facility (PSNS&IMF). The contractor shall deliver comprehensive training to approximately 200 department heads and leaders (GS-13 through GS-15 level personnel) addressing a critical gap in middle-management capabilities resulting from recent departmental restructuring. The training focuses on Developing and Implementing an Outward Mindset (DIOM) methodology developed by Arbinger Institute.

The specific deliverables include: 24 two-day DIOM workshops, 24 one-day Outward Leadership workshops, 24 three-day outward application sessions, 24 practical implementation sessions organized into four series of six 45-minute sessions each, three strategic consulting sessions for senior leadership, and physical and digital training materials for 200 employees including workbooks, published books (Leadership and Self-Deception), and access to Arbinger Portal resources. All facilitators must be Arbinger Institute master facilitators with preferred experience training federal employees or naval shipyards. The contractor is responsible for coordinating scheduling with the Command University Branch Head (with 30-day advance notice), funding all travel and materials, and obtaining Base Authorization and Visit Request (BAVR) badge access for PSNS&IMF locations. Work will be performed between May 4, 2026, and May 3, 2027, during standard business hours (0720-1602 Monday-Friday). The contractor must provide weekly survey data reports, monthly success plan reviews, incident notifications within 48 hours, and respond to inquiries within four business days. The Government will not charge for unused cancellation fees or rescheduling fees resulting from government shutdowns, public health emergencies, natural disasters, or other unforeseeable circumstances.

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STATEMENT OF WORK

Puget Sound Naval Shipyard and Intermediate Maintenance Facility (PSNS&IMF)

1. BACKGROUND:

PSNS & IMF has faced operational challenges that stem from restructuring and merging multiple departments without corresponding increase in resources or leadership preparation. Following several command-wide assessments and audits, a critical deficit in “middle-management” training became apparent; GS-13 through GS-15 currently lack the modern toolsets required to manage the expanded scope and maintain alignment with shipyard counterparts. Ultimately, the training will improve workforce culture, leadership preparation and operational readiness to get boats out on time.

2. SCOPE:

Conduct leadership development training for 200 department heads and leaders that focus on Developing and Implementing an Outward Mindset (DIOM), an Outward Mindset Implementation series and strategic working sessions.

This training is the beginning of an effort to provide all shipyard personnel with modern tools and resources to improve operational efficiency and workplace culture.

3. REQUIREMENTS:

The Contractor shall provide the following:

3.1 Developing and Implementing an Outward Mindset (DIOM) Workshops: The contractor shall facilitate 24 ea., seven (7) 2-day onsite workshops.

3.2 Outward Leadership (OL) Workshops: The contractor shall facilitate 24 ea., seven (7) 1-day onsite workshops.

3.3 Outward Application Days: The contractor shall facilitate 24 ea.- three (3) onsite outward application days designed to reinforce training and ensure practical implementation of Arbinger principles.

3.4 Outward Mindset Implementation Sessions for Leaders – The contractor shall deliver a total of 24 Outward Mindset practical application sessions, organized into four (4) distinct series of six

(6) sessions at 45 minutes each.

3.5 Monthly SLT Strategic Working sessions- Three (3) strategic consulting sessions that include all pre-work, discovery and preparation, and post-work follow up.

3.6 Leadership DIOM and OL participant materials- Workbooks and published books, Leadership and Self-Deception for 200 employees. Workbooks and participant handbooks should be physical copies with accompanying license for access to all applicable digital resources through The Arbinger Portal.

3.7 Leadership OP Digital Access for Sustainment – Access to Outward performance digital resources for 200 employees.

3.8 Facilitation-All facilitators must be Arbinger Institute master facilitators. Recommended that the facilitator has experience training or working with federal employees, preferably naval shipyards

4. TRAVEL AND ADMINISTRATIVE REQUIREMENTS

4.1 Travel and Expenses: The Contractor shall be responsible for the coordination, scheduling, and funding of all travel, materials, and incidental expenses required for performance.

4.2 Scheduling Flexibility: Workshop schedules are subject to change based on Department Head and leadership availability. The Contractor shall coordinate with the Command University (CU) Branch Head to receive confirmation of course dates at least 30 days prior to finalizing travel arrangements. The Government is not liable for additional costs associated with unconfirmed travel.

4.3 Cancellations: The Government will not be charged for any unused cancellation fees.

4.4 Waiver of Rescheduling Fees: The Government shall not incur rescheduling fees for delays, postponements, or cancellations arising from a government shutdown, declared public health emergency (including COVID-19), natural disaster, or other unforeseeable circumstances beyond the Government’s control.

5. LOCATION:

5.1 Locations: Training workshops will be conducted on-site at PSNS & IMF, the Kitsap Conference Center, or an alternate facility that meets the specific course and participant requirements.

5.2 Coordination: The Government (Command University) will be responsible for reserving and securing the facility. The Contractor shall coordinate with the CU Branch Head and staff at least 30 days prior to each workshop to communicate specific audiovisual (AV), classroom layout, and technical requirements.

5.3 Facility Access: For the PSNS & IMF location only, the contractor shall obtain facility access through completion of a Base Authorization and Visit Request (BAVR) from https://www.bavr.cnic.navy.mil/. CU Branch Head and CU staff will be the sponsor and assist with the process. Contractors are required to obtain a Base Authorization and Visit Request Badge (BAVR) and it must be displayed while on the facility.

6. PERIOD OF PERFORMANCE:

6.1 Work will be performed between May 4th, 2026-May 3rd, 2027. Dates will be scheduled between senior leadership, CU Branch Head, and the Arbinger Institute.

6.2 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0720 (7:20am) to 1602 (4:02pm) Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The dates and hours are flexible and subject to change based on Government schedule availability.

7. REPORTING AND COMMUNICATION

7.1 Status Reports and Progress: The Contractor shall provide regular status reports and communications regarding project progress, milestones, and completion status to the CU Branch Head or designated staff.

7.2 Incident Reporting and Discrepancies: The Contractor shall notify the CU Program Manager/Branch Head of any discrepancies or issues regarding scheduling, course delivery, facilities, or participants within 48 hours of discovery.

7.3 Responsiveness: The Contractor shall respond to inquiries from the CU Branch Head, COR, or authorized staff within four business days of receipt.

7.4 Success Plan Review: The Contractor shall participate in a monthly Success Plan Review meeting with the CU Branch Head. The Contractor shall provide all supporting reports and data at least two business days prior to the scheduled meeting.

8. QUALITY ASSURANCE REQUIREMENTS:

8.1 Course Evaluations: The Contractor shall administer end-of-course feedback surveys for all training sessions/workshops. The Contractor shall utilize a data-collection tool, such as a Learning Analysis Survey (LAS) or a Government-approved equivalent to evaluate training effectiveness, identify skill gaps, and assess learner needs.

8.2 Data Reporting: The Contractor shall provide raw survey data reports to the CU Branch Head on a weekly basis. The Contractor shall be available to discuss survey results and address inquiries regarding feedback upon request.

7. GOVERNMENT POINTS OF CONTACT

Contracting Officer – Jacqueline Edgerton Contract Specialist – Rolf Jacobson

CU Branch Head –

COR –

CU Training Coordinator –

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