JROTC_PWS DRAFT.pdf

Performance Work Statement for

JUNIOR RESERVE OFFICERS’ TRAINING CORPS INSTRUCTOR ONLINE TRAINING

Contents

1.0 Description of Requirement

2.0 Scope

2.1. Requirements

2.1.a. Course Development and Maintenance

2.1.b. Collaboration

2.1.c. Compliance and Standards

2.1.d. Assessment and Certification

2.1.e. Educational Materials

2.1.f. LMS Integration and Support

2.2. Goals

2.3. Responsibilities

3.0. Tasks

3.1. Program Management

3.2. Online Course

3.2.a. Planning and Delivery

3.2.b. Target Audience

3.2.c. Learning Goals

3.3. Learning Assessment

3.4. Educational Materials

4.0 Deliverables

4.1. Project Management Deliverables

4.1.a. Plan of Action and Milestones (POAM)

4.1.b. Meeting Scheduling and Minutes

4.1.c. Monthly Status Report (MSR)

4.2. New eLearning Course and Learner Assessment Deliverables

4.2.a. Learning Objectives (Terminal and Enabling)

4.2.b. High Level Design Document

4.2.c. Pre-Storyboard

4.2.d. Storyboard

4.2.e. Learner Assessment

4.2.f. Final Draft SCORM Package and Source Files

4.2.h. Final Draft Learner Assessment

4.3.a. Educational Materials Draft

4.3.b. Final Draft Educational Materials

4.3.c. Distribution-ready Files

4.4. Revised eLearning Course and Learner Assessment Deliverables

4.4.a. Revision Analysis Report

4.4.b. Pre-Storyboard

4.4.c. Storyboard

4.4.d. Learner Assessment

4.4.e. Final Draft SCORM Package and Source Files

4.4.h. Final Draft Learner Assessment

5.0 Performance Requirements Summary

6.0 Period and Place of Performance

7.0. Personnel Requirements

7.1. Subject Matter Expert (SME)

7.2. Instructional Design Personnel

8.0 Security

9.0 Other Terms and Conditions

1.0 Description of Requirement

The Office of the Assistant Secretary of the Navy (Manpower and Reserve Affairs),Naval Education Division (NED) requires an online-based course module and educational materials on Title IX and the prevention and response to misconduct and adult sexual misconduct (ASM) for an audience of Navy and Marine Corps Junior Reserve Officer Training Corps (JROTC) instructors. NED provides policy oversight of Navy and Marine Corps JROTC programs on behalf of the Assistant Secretary of the Navy for Manpower and Reserve Affairs (ASN (M&RA)).

The focus of this requirement is to provide contractor/subject matter expert support and services for creating, designing, developing, testing, updating, enhancing, maintaining, delivering, assessing, and providing technical support for distance learning (online based) training and accompanying educational materials. The training product delivered shall consist of source files, a Shareable Content Object Reference Model (SCORM) conformant courseware (IMI level 2 or higher) for delivery via a NED-determined learning management system (LMS), and a learning assessment designed for delivery through an online-based assessment survey tool. Accompanying educational materials shall summarize course content and allow for easy dissemination through both online platforms and print formats.

2.0 Scope

2.1. Requirements

NED requires Contractor/Subject Matter Expert support to create, design, develop, test, update, enhance, maintain, deliver, assess, and provide technical support for distance learning (online-based) SCORM-wrapped training on ASM and Title IX for Marine Corps and Navy JROTC instructors.

Additionally, Contractor/Subject Matter Expert support is required to plan, develop, and revise educational materials summarizing course learning.

The purpose of this requirement is to obtain contractor support for the following:

2.1.a. Course Development and Maintenance

Create, design, develop, test, update, enhance, maintain, deliver, and provide technical support for a SCORM-wrapped distance learning course on misconduct, Adult Sexual Misconduct (ASM), and Title IX for annual, online delivery to Marine Corps and Navy JROTC instructors.

Revise the course, as needed, and at least annually to ensure compliance and currency.

2.1.b. Collaboration

Work in collaboration with NED to ensure the course is scenario-based, interactive, and inclusive of current NED-identified issues.

2.1.c. Compliance and Standards

Ensure the course complies with the Department of Education Adult Sexual Misconduct training guidelines (https://rems.ed.gov/ASMTrainingGuide.aspx).

Ensure the course meets Section 508 accessibility requirements.

2.1.d. Assessment and Certification

Include learning assessments for delivery through either the LMS or online-based assessment survey tool, at NED’s discretion.

Ensure the e-learning course is capable of generating and printing learner completion certificates through the LMS.

2.1.e. Educational Materials

Develop and provide educational materials summarizing key learnings from the course, to be delivered both online and in print forms.

2.1.f. LMS Integration and Support

Collaborate with a NED-selected LMS to ensure online course registration, delivery, assessment scores, and completion data function properly.

Troubleshoot and resolve any issues with learning management system personnel.

2.2. Goals

The objective of this online, asynchronous course is to provide learners with the necessary knowledge, competencies, and skills, as determined by Contractor/Subject Matter Expert and approved by COR/DON NED, to:

Define behaviors that constitute misconduct and ASM.

Take appropriate steps to protect students.

Recognize signs of potential misconduct and ASM.

Report and appropriately respond to possible misconduct and ASM incidents.

Understand the mandates of Title IX including their responsibilities as mandatory reporters.

2.3. Responsibilities

The Contractor/Subject Matter Expert is responsible for supplying all personnel, equipment, supplies, tools, materials, supervision, and other necessary items and non-personal services as outlined in this PWS, except for those specified as government-furnished property and services. This includes providing and utilizing commercially available eLearning development software, specifically the most current version of Articulate Storyline, to develop online courseware. The Contractor/Subject Matter Expert shall adhere to the standards outlined in this document.

3.0. Tasks

DON NED requires Contractor/Subject Matter Expert-provided online education on Title IX and the prevention and response to misconduct and adult sexual misconduct (ASM) for an audience of Navy and Marine Corps JROTC instructors, which includes the following tasks:

3.1. Program Management

The Contractor/Subject Matter Expert shall provide program management. Including submitting a proposed Plan of Actions and Milestones (POAM) (4.1.a.), submitting a monthly status report (4.1.c.), scheduling virtual meetings, and preparing and submitting meeting notes (4.1.b.). Meetings shall be scheduled periodically at the discretion of either the Contractor/Subject Matter Expert or NED.

3.2. Online Course

3.2.a. Planning and Delivery

The Contractor/Subject Matter Expert shall plan and develop one (SCORM) conformant courseware (IMI level 2 or higher) for delivery via a DON NED-determined LMS. The course planning process shall be conducted collaboratively with DON NED. Additionally, the Contractor/Subject Matter Expert shall submit detailed webinar plans and revisions to DON NED for approval (4.2.).

The Contractor/Subject Matter Expert shall test all courseware for SCORM 2004 conformance prior to submitting to the respective Learning Management System (LMS), track the progress of submitted courseware packages, and remediate any deficiencies discovered during LMS testing.

3.2.b. Target Audience

The online course shall be developed for an audience of Navy and Marine Corps JROTC instructors for grades 8-12.

3.2.c. Learning Goals

The training shall encompass the following learning goals, at a minimum:

1. Define behaviors that constitute misconduct and ASM.

2. Take appropriate steps to protect students.

3. Recognize signs of potential misconduct and ASM.

4. Report and appropriately respond to possible misconduct and ASM incidents.

5. Understand the mandates of Title IX including their responsibilities as mandatory reporters.

3.3. Learning Assessment

The Contractor/Subject Matter Expert shall plan, develop, revise, and deliver a learning assessment for the eLearning module. This assessment shall be administered to learners using an online, web-based assessment survey tool, with the possibility of utilizing the LMS if necessary (4.2.e.).

3.4. Educational Materials

The Contractor/Subject Matter Expert shall plan, develop, revise, and deliver educational materials to accompany the eLearning course. These materials shall be concise, consisting of two pages, and shall serve as a comprehensive summary of the course content. They shall be designed for easy dissemination through both online platforms and print formats. The educational materials shall encompass practical tips, guidance, support resources, and frequently asked questions relevant to the course material (4.3).

4.0 Deliverables

The Contractor/Subject Matter Expert shall obtain NED approval for the following deliverables from the Contracting Officer Representative (COR) or Functional Representative prior to proceeding with the next stage in development. The contractor shall work closely with the Functional Representative in the development and delivery of these deliverables to ensure course content reflects the government’s requirement; this process shall be reflected in the contractor’s Plan of Action and Milestones (4.1.a.).

4.1. Project Management Deliverables

4.1.a. Plan of Action and Milestones (POAM)

The Contractor/Subject Matter Expert shall provide and maintain a POAM describing the approach, organizational resources, and management controls to be employed to meet the cost, performance, and schedule requirements throughout contract execution.

A POAM shall be submitted to the COR no later than 15 business days after contract award.

4.1.b. Meeting Scheduling and Minutes

The Contractor/Subject Matter Expert shall schedule periodic online or in person meetings at the discretion of either NED or the Contractor/Subject Matter Expert.

The Contractor/Subject Matter Expert shall provide meeting minutes that include all attendees, date, purpose, and a discussion summary that gives a complete picture of the meeting and action items.

Minutes shall be submitted to the COR by the end of the third business day after each meeting.

4.1.c. Monthly Status Report (MSR)

The Contractor/Subject Matter Expert shall provide a MSR that monitors quality assurance, progress/status reporting, and reviews for each deliverable. To facilitate monthly invoicing, the monthly task detail report shall contain clearly delineated tasks and/or deliverables to allow the COR to monitor, account for, and approve what equates to acceptable completed work.

The MSR shall be submitted to the COR no later than the 15th day of each month.

4.2. Initial eLearning Course and Learner Assessment Deliverables

The contractor shall obtain government approval for the following deliverables from the COR or Functional Representative prior to proceeding with the next stage in course development.

The contractor shall work closely with the Functional Representative in the development and delivery of these deliverables to ensure course content reflects the government’s requirement; this process shall be reflected in the contractor’s Project Management Plan.

The first Initial eLearning Course and Learner Assessment Deliverable (i.e., Learning Objectives) shall be delivered to the COD no later than 30 days after contract award.

4.2.a. Learning Objectives (Terminal and Enabling)

Clear and measurable terminal and enabling learning objectives that define what learners will be able to achieve upon completion of the course.

4.2.b. High Level Design Document

Comprehensive design document that outlines the overall structure, content flow, and instructional strategies of the course.

4.2.c. Pre-Storyboard

Initial draft that outlines the main concepts, content, and flow of the course before detailed storyboarding.

4.2.d. Storyboard

Detailed storyboard that includes text, graphics, and interactions for each screen of the e-learning module.

4.2.e. Learner Assessment

Design an assessment to evaluate learners’ understanding and retention of the course material.

4.2.f. Final Draft SCORM Package and Source Files

Complete and fully functional SCORM-compliant e-learning module along with all source files.

4.2.g. Completed Accessibility Conformance Report (ACR) for eLearning Course

A completed ACR (found at https://www.itic.org/policy/accessibility/vpat) using Voluntary Product

Accessibility Template (VPAT) Revised Section 508 Edition, Version 2.54, is required to assist the Government in determining that the ICT products or services support Section 508 accessibility standards. (9.1.c.)

4.2.h. Final Draft Learner Assessment

Provide the finalized version of the learner assessment tool, ready for integration and deployment within web-based assessment survey tool of, if necessary, the LMS.

4.3. Initial Course Educational Materials Deliverables

The contractor shall obtain government approval for the following deliverables from the COR or Functional Representative prior to proceeding with the next stage in course development. The contractor shall work closely with the Functional Representative in the development and delivery of these deliverables to ensure course content reflects the government’s requirement; this process shall be reflected in the contractor’s Project Management Plan.

The initial Educational Materials deliverable (i.e., Educational Materials Draft) shall be delivered to the COR no later than 30 days after learning objectives are approved.

4.3.a. Educational Materials Draft

First draft of a two-page summary of course content, key points, and take-aways designed for dissemination through both online platforms and print formats.

4.3.b. Final Draft Educational Materials

Revised version incorporating NED feedback and revision notes.

4.3.c. Distribution-ready Files

Files prepared for distribution, including PDF and Word formats. Files shall be conformant to Section 508 accessibility standards.

4.3.d. Completed Accessibility Conformance Report (ACR) for Educational Materials

A completed ACR (found at https://www.itic.org/policy/accessibility/vpat) using Voluntary Product

Accessibility Template (VPAT) Revised Section 508 Edition, Version 2.54, is required to assist the

4.4. Revised eLearning Course and Learner Assessment Deliverables

The contractor shall obtain government approval for the following deliverables from the COR or Functional Representative prior to proceeding with the next stage in course development. The contractor shall work closely with the Functional Representative in the development and delivery of these deliverables to ensure course content reflects the government’s requirement; this process shall be reflected in the contractor’s Project Management Plan.

4.4.a. Revision Analysis Report

Comprehensive document outlining the analysis of the existing course content, identifying areas for revision, enhancement, or improvement based on NED feedback and requirements.

4.4.b. Pre-Storyboard

Initial draft that outlines the main concepts, content, and flow of the course before detailed storyboarding.

4.4.c. Storyboard

Detailed storyboard that includes text, graphics, and interactions for each screen of the e-learning module.

4.4.d. Learner Assessment

Design an assessment tool to evaluate learners’ understanding and retention of the course material.

4.4.e. Final Draft SCORM Package and Source Files

Complete and fully functional SCORM-compliant e-learning module along with all source files.

4.4.f. Completed Accessibility Conformance Report (ACR) for Revised eLearning Course

A completed ACR (found at https://www.itic.org/policy/accessibility/vpat) using Voluntary Product

Accessibility Template (VPAT) Revised Section 508 Edition, Version 2.54, is required to assist the

4.4.h. Final Draft Learner Assessment

Provide the finalized version of the learner assessment tool, ready for integration and deployment within web-based assessment survey tool of, if necessary, the LMS.

5.0 Performance Requirements Summary

Performance Objective

PWS

Paragraph Performance Threshold

PO.1. Plan of Action and Milestones (POAM)

Prepare and maintain POAM describing the approach, organizational resources, and management controls to be employed to meet the cost, performance, and schedule requirements throughout contract execution.

4.1.a

Performance is acceptable when submitted to the TR with no more than one rewrite.

Method of Surveillance is 100% inspection.

PO.2. Meeting Minutes

Provide meeting minutes that include all attendees, date, purpose, and a discussion summary that gives a complete picture of the meeting and action items.

4.1.b.

Performance is acceptable when submitted to the TR with no more than one rewrite.

Method of Surveillance is 100% inspection.

PO.3. Monthly Status Report (MSR)

Provide a MSR that monitors quality assurance, progress/status reporting, and reviews for each deliverable.

4.1.c.

Performance is acceptable when submitted to the TR with no more than two rewrites.

Method of Surveillance is 100% inspection.

PO.4. Learning Objectives (Initial eLearning Course)

Provide clear and measurable terminal and enabling learning objectives that define what learners will be able to achieve upon completion of the course.

4.2.a.

Performance is acceptable when submitted to the TR with no more than one rewrite.

Method of Surveillance is 100% inspection.

PO.5. High Level Design Document (Initial eLearning Course)

Provide a comprehensive design document that outlines the overall structure, content flow, and instructional strategies of the course.

4.2.b.

submitted to the TR with no more than two rewrites.

Method of Surveillance is 100% inspection.

PO.6. Pre-Storyboard (Initial eLearning Course)

Provide an initial storyboard draft that outlines the main concepts, content, and flow of the course before detailed storyboarding.

4.2.c.

submitted to the TR with no more than two rewrites.

Method of Surveillance is 100% inspection.

PO.7. Storyboard (Initial eLearning Course)

Provide a detailed storyboard that includes text, graphics, and interactions for each screen of the e-learning module.

4.2.d.

submitted to the TR with no more than two rewrites.

Method of Surveillance is 100% inspection.

PO.8. Learner Assessment (Initial eLearning Course)

Provide an assessment to evaluate learners’ understanding and retention of the course material.

4.2.e.

submitted to the TR with no more than two rewrites.

PO.9. Final Draft SCORM Package and Source Files (Initial eLearning Course)

Deliver, via DOD-safe or other approved file transfer, a complete and fully functional SCORM-compliant e-learning module along with all source files.

4.2.f.

Performance is acceptable when submitted to the TR with no more than one resubmission.

PO.10. Completed Accessibility Conformance Report (ACR) for Initial eLearning Course

Submit completed ACR (found at https://www.itic.org/policy/accessibility/vpat) using Voluntary Product Accessibility Template (VPAT) Revised Section 508 Edition, Version 2.54.

4.2.g.

Performance is acceptable when submitted to the TR with no more than one rewrite.

PO.11. Final Draft Learner Assessment (Initial eLearning Course)

Provide the finalized version of the learner assessment tool, ready for integration and deployment within web-based assessment survey tool of, if necessary, the LMS.

4.2.h.

submitted to the TR with no more than one rewrite.

PO.12. Educational Materials Draft (Initial eLearning Course)

Provide draft of a two-page summary of course content, key points, and take-aways designed for dissemination through both online platforms and print formats.

4.3.a submitted to the TR with no more than one rewrite.

PO.13. Final Educational Materials Draft (Initial eLearning Course)

Provide revised version incorporating NED feedback and revision notes.

4.3.b.

submitted to the TR with no more than two rewrites.

PO.14. Distribution-Ready Files

(Initial eLearning Course)

Provide files prepared for distribution, including PDF and Word formats. Files shall be conformant to Section 508 accessibility standards.

4.3.c.

submitted to the TR with no more than two rewrites.

PO.15. Completed Accessibility Conformance Report (ACR) for Educational Materials (Initial eLearning Course) Provide completes ACR (found at https://www.itic.org/policy/accessibility/vpat) using Voluntary Product Accessibility Template (VPAT) Revised Section 508 Edition, Version 2.54.

4.3.d.

submitted to the TR with no more than one rewrite.

PO.16. Revision Analysis Report Provide a comprehensive document outlining the analysis of the existing course content, identifying areas for revision, enhancement, or improvement based on NED feedback and requirements.

4.4.a.

submitted to the TR with no more than two rewrites.

Method of Surveillance is 100% inspection.

PO.6. Pre-Storyboard (Revised eLearning Course) Provide an initial storyboard draft that outlines the main concepts, content, and flow of the course before detailed storyboarding.

4.4.b.

submitted to the TR with no more than two rewrites.

Method of Surveillance is 100% inspection.

PO.7. Storyboard (Revised eLearning Course) Provide a detailed storyboard that includes text, graphics, and interactions for each screen of the e-learning module.

4.4.c.

submitted to the TR with no more than two rewrites.

Method of Surveillance is 100% inspection.

PO.8. Learner Assessment (Revised eLearning Course)

Provide an assessment to evaluate learners’ understanding and retention of the course material.

4.4.d.

submitted to the TR with no more than two rewrites.

PO.9. Final Draft SCORM Package and Source Files (Revised eLearning Course)

Deliver, via DOD-safe or other approved file transfer, a complete and fully functional SCORM-compliant e-learning module along with all source files.

4.4.e.

Performance is acceptable when submitted to the TR with no more than one resubmission.

PO.10. Completed Accessibility Conformance Report (ACR) for Revised eLearning Course

Submit completed ACR (found at https://www.itic.org/policy/accessibility/vpat) using Voluntary Product Accessibility Template (VPAT) Revised Section 508 Edition, Version 2.54.

4.4.f.

Performance is acceptable when submitted to the TR with no more than one rewrite.

6.0 Period and Place of Performance

The period of performance shall begin on or about [DATE] to [DATE] and, if the option is exercised, through [DATE]. The place of performance shall be at the contractor deemed location of performance.

Virtual meetings/briefs are required to defer any costs associated with travel. The contractor is not expected to acquire a Common Access Card for this purpose.

7.0. Personnel Requirements

The contractor must supply subject matter expert/s and instructional design personnel. Administrative personnel may be included at the contractor's discretion.

7.1. Subject Matter Expert (SME)

The SME must have:

1. An advanced degree (e.g., master’s degree, PhD, or JD) in a relevant field such as education, psychology, law, social work, or a related field.

2. In-depth knowledge of adult sexual misconduct, Title IX regulations, and related legal and policy frameworks.

3. Proven track record of designing and delivering effective educational content on these topics, particularly for online, asynchronous delivery.

4. Familiarity with the unique needs and challenges of JROTC instructors and students.

5. Experience working with K-12 education personnel and military education programs is highly desirable.

7.2. Instructional Design Personnel

Instructional design personnel must have:

1. A minimum of a bachelor’s degree in instructional design, education, or a related field.

2. At least five years of experience in the following areas: instructional systems design for distance learning, courseware development and maintenance, operation of learning management systems, new course development, and maintenance of existing courses.

8.0 Security

All tasks outlined in this contract are unclassified.

9.0 Other Terms and Conditions

9.1 Information and Communication Technology Accessibility Requirements

Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of 1998 (P.L. 105-

220) by the Workforce Investment Act of 1998 (P.L. requires that when Federal agencies develop, procure, maintain, or use information and communication technology (ICT), it shall be accessible to people with disabilities. Federal employees and members of the public who have disabilities must have access to, and use of, information and data that is comparable to people without disabilities.

As such, the following requirements apply:

9.1.a. 508 Standards

Products, platforms and services delivered as part of this work statement that are IT, or contain ICT, must conform to the Revised 508 Standards, which are located at 36 C.F.R. § 1194.1 & Apps. A, C & D, and available at https://www.access-board.gov/ict/.

9.1.b. Web Content Accessibility Guidelines (WCAG)

E102 / 702.10 – Web Content Accessibility Guidelines (WCAG) success criteria level A & AA are incorporated as a requirement. The referenced WCAG criteria is available at http://www.w3.org/TR/WCAG20/.

9.1.c. Accessibility Conformance Report (ACR) A completed Accessibility Conformance Report (ACR) found at https://www.itic.org/policy/ accessibility/vpat, using Voluntary Product Accessibility Template (VPAT) Revised Section 508 Edition, Version 2.54, is required to assist the Government in determining that the ICT products or services support Section 508 accessibility standards.

The following items are identified as containing ICT:

• Web-based intranet and internet information and applications

• Information, documentation, and support

9.1.d. Applicable Functional Performance Criteria

All functional performance criteria apply when using an alternative design or technology that achieves substantially equivalent or greater accessibility and usability by individuals with disabilities than would be provided by conformance to one or more of the requirements in Chapters 4-6 of the Revised 508 Standards, or when Chapters 4-6 do not address one or more functions of ICT.

9.1.e. Applicable requirements for software and Web products (e.g., eLearning module and assessment):

• E207 – WCAG Level A & AA Success Criteria

• E302 – Functional Performance Criteria

• E502 – Interoperability with Assistive Technology

• E503 – Application

• E501 – Web-based applications, independent of platform services

9.1.f. Applicable requirements for electronic documents and/or support services (e.g., educational materials):

• E205 – WCAG Level A & AA Success Criteria

• E302 – Functional Performance Criteria

• E602 – Support Documentation

• E603 – Support Services