N4215824QN054 Amendment 1.pdf

N4215824RC40739

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to:

I. Descope the Statement of Work II. Extend the offers due date See Summary of Changes

1. CONTRACT ID CODE PAGE OF PAGES

J 1 7

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 28-Aug-2024

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X N4215824QN054

X 9B. DATED (SEE ITEM 11)

13-Aug-2024

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

28-Aug-2024

CODE

NORFOLK NAVAL SHIPYARD

ATTN: JASON FITTRO

SUPPORT SERVICES BRANCH

C412, BLDG 65, 1ST FLOOR, RM 101

PORTSMOUTH VA 23709-1022

N42158 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

N4215824QN054

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 21-Aug-2024 11:00 AM to 30-Aug-2024 10:00 AM.

SUPPLIES OR SERVICES AND PRICES

CLIN 0001

The CLIN extended description has changed from:

Contractor Services to provide multiple annual online subscriptions for Norfolk Naval Shipyard's Public Affairs Office in accordance with the Statement of Work.Base Period of one year with four one-year options

To:

Contractor Services to provide annual online subscriptions for Norfolk Naval Shipyard's Public Affairs Office in accordance with the Statement of Work.Base Period of one year with four one-year options

CLIN 1001

Contractor Services to provide multiple annual online subscriptions for Norfolk Naval Shipyard's Public Affairs Office in accordance with the Statement of Work.

Contractor Services to provide annual online subscriptions for Norfolk Naval Shipyard's Public Affairs Office in accordance with the Statement of Work.

CLIN 1002

Contractor Services to provide multiple annual online subscriptions for Norfolk Naval Shipyard's Public Affairs

Contractor Services to provide annual online subscriptions for Norfolk Naval Shipyard's Public Affairs Office in

CLIN 1003

Contractor Services to provide multiple annual online subscriptions for Norfolk Naval Shipyard's Public Affairs

Contractor Services to provide annual online subscriptions for Norfolk Naval Shipyard's Public Affairs Office in

CLIN 1004

Contractor Services to provide multiple annual online subscriptions for Norfolk Naval Shipyard's Public Affairs

Contractor Services to provide annual online subscriptions for Norfolk Naval Shipyard's Public Affairs Office in

The following have been modified:

STATEMENT OF WORK

Statement of Work Norfolk Naval Shipyard

Public Affairs Online Tool Subscriptions

1. Objective:

Contractor services are requested to provide an annual subscription to specific online services for Norfolk Naval Shipyard’s Public Affairs Office.

Background/Introduction Requesting a subscription to Hootsuite for one year to provide the Public Affairs Office with the ability to manage information across numerous social media platforms. In the last few years, the Norfolk Naval Shipyard Public Affairs Office has expanded our social media presence adding Instagram, Flickr and LinkedIn to our communication efforts. Posting information to each of these sites is time intensive due to the information technology limitations.

Hootsuite will provide a venue to post to one site that will populate the other sites as well as provide usage analytics to better evaluate our communication effort.

2. Documentation: Section C: Requirements

A. OPNAVINST 5100.23G, Navy Safety and Occupational Health Program Manual.

B. Norfolk Naval Shipyard OSHE Program Manual, NAVSHIPYDNORINST P5090.2

(Please see #8 Security Requirements).

C. 230 OSHE Control Manual (Attached).

3. Requirements:

The contractor shall provide the necessary support to accomplish the tasks and provide the services in the PWS.

4. Period of Performance:

Base Year: September 3, 2024 – September 2, 2025.

Option Year #1: September 3, 2025 – September 2, 2026 Option Year #2: September 3, 2026 – September 2, 2027 Option Year #3: September 3, 2027 – September 2, 2028 Option Year #4: September 3, 2028 – September 2, 2029

5. Contractor Responsibilities The contractor shall provide the following annual subscription to the following online services:

4.1 Hootsuite Enterprise Custom - https://www.hootsuite.com/

4.1.1 Account Requirements

4.1.1.1 Must be able to use current username and login information without losing past, present and future posts

4.1.1.2 Twenty (20) social accounts

4.1.1.3 Five (5) Users

4.1.1.4 Departmental Organization

4.1.2 Publishing and Scheduling

4.1.2.1 Unlined Posts

4.1.2.2 Unlimited Draft, Schedule and Publishing

4.1.2.3 Multi-profile Scheduling

4.1.2.4 Social Content Calendar

4.1.2.5 Social Content Calendar Sharing

4.1.2.6 Approval Workflows

4.1.2.7 Recommend times to Publish

4.1.2.8 Hootbio

4.1.2.9 Bulk Scheduling

4.1.2.10 Link Shortening and Tracking

4.1.2.11 Custom Branded URL (Vanity URL)

4.1.2.12 Automated Link Tracking

4.1.2.13 LinkedIn Page Target Audiences

4.1.2.14 Suspend Scheduled Posts

4.1.3 Content Curation

4.1.3.1 Content Discovery Streams

4.1.3.2 Content Apps

4.1.3.3 Outgoing Message Content Tagging

4.1.3.4 Hashtag Suggestions

4.1.3.5 Stock Photo Library

4.1.3.6 Digital Media Editing

4.1.3.7 Asset and Content Library

4.1.3.8 Design with Canva

4.1.3.9 Suspend Scheduled Posts

4.1.4 Campaign Management

4.1.4.1 Campaign Planning

4.1.4.2 Campaign Tagging and Reporting

4.1.5 Messaging and Customer Service

4.1.5.1 All-in-One Centralized Inbox

4.1.5.2 Contact management

4.1.5.3 Team Assignments

4.1.5.4 Agent Collision

4.1.5.5 Dashboard Notifications

4.1.5.6 Tags and Tag Automations

4.1.5.7 Configurable Auto-Resolve

4.1.5.8 Saved and Suggested Replies

4.1.5.9 Business Hours

4.1.5.10 Build Complete Contact Profiles

4.1.5.11 Auto-Responder

4.1.5.12 Skill Based Routing

4.1.5.13 CSAT Surveys and Notifications

4.1.6 Ads

4.1.6.1 $2,000 Limit

4.1.6.2 10 Ad Profiles

4.1.6.3 Social Ads Analytics & Reporting

4.1.7 Analytics

4.1.7.1 Report Templates

4.1.7.2 Customizable reports

4.1.7.3 Post Performance

4.1.7.4 Best Time to Publish

4.1.7.5 Report Export – Basic

4.1.7.6 Report Export – Advanced

4.1.7.7 Multiple Networks Reporting

4.1.7.8 Performance by Goal Reports

4.1.7.9 Industry Benchmarking

4.1.7.10 Report Export Scheduling

4.1.7.11 Team Productivity Report

4.1.7.12 Advanced Report Customizations

4.1.8 Access & Security

4.1.8.1 User Access Permissions

4.1.8.2 Custom User Access Permissions

4.1.8.3 Sign Sign-on (SSO)

4.1.9 Training & Success

4.1.9.1 Standard Service

4.1.10 Integrate Your Organization

4.1.10.1 Access to Free Apps

4.1.10.2 Access to Premium Apps

5 PLACE OF PERFORMANCE

Contractor’s Facility.

6 TRAVEL EXPENSES:

None

7 EMPLOYMENT OF FEDERAL EMPLOYEES:

The Contractor shall not employ or enter into a contract with any person to perform work under this contract who is an employee of the United States Government, either military or civilian, unless such person receives approval IAW applicable Federal, navy and DOD regulations.

8 SECURITY REQUIREMENT:

A. Contractor shall not discuss NNSY business outside of official forums.

B. Contractor shall be responsible for the proper handling and safeguarding of all government information and property.

C. Contractor shall be responsible for the proper handling and safeguarding of all government information and property.

D.

29. TECHNICAL POINT OF CONTACT AND INSPECTION AND ACCEPTANCE:

The Contracting Officer's Technical Assistants under this Task Order and the person responsible for performing inspection and acceptance of the contractor’s performance at the destination are:

Technical Point of Contact:

Troy D. Miller Public Affairs Specialist Desk Phone: 757-396-9783 Cell Phone: 757-439-5285 E-mail: troy.d.miller3.civ@us.navy.mil

Invoice Certifier:

Chessie Bray 757-396-8122 chessie.d.bray.civ@us.navy.mil

Contracting Officer Representative (COR):

Troy D. Miller Public Affairs Specialist Desk Phone: 757-396-9783 Cell Phone: 757-439-5285 E-mail: troy.d.miller3.civ@us.navy.mil

(End of Summary of Changes)