03c_-_SOW-QASP_-_SmartEye_2019.docx
DOCX document 16 KB Posted
- Attached to
- SmartEye Hardware/Software Support
- Solicitation number
- N41817-19-R-0001
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SOW-QASP
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| File | Type | Posted |
|---|---|---|
| SSJ_-_NHCR_Only_One_Source_SmartEye_Redacted.pdf |
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The proposed effort encompasses software and onsite repair support agreement of the Smart Eye state of the art eye tracking system for the Disorientation Research Device (DRD) at Naval Medical Research Unit Dayton (NAMRU-D). This agreement provides a rapid response to a malfunction, ensuring data collection on mission critical research is minimally interrupted. All hardware and software is proprietary to SmartEye. As needed, the OEM will provide updated software installation and training on the new features of SmartEye.
Statement of Work (SOW)
Task 1. Smart Support for Digital SEP System 4 cameras for one year as below.
Deliverables
The contractor will provide the following deliverables:
1. Current and NEW Expiration dates are above. With this purchase, Smart Eye will waive 10 months for the 099-1 / 099-2 and waive a month of coverage for OA-817107 unit to start them all on 10/14/19 through 10/19/20 to align all expiration dates together.
Quality Assurance Surveillance Plan (QASP)
1. NAMRU-D personnel will accompany the contractor during onsite visits for the performance of any repairs.
2. NAMRU-D personnel will arrange for base access, NAMRU-D facility clearance and surveillance during the period of performance.
3. NAMRU-D personnel will provide technical information to SmartEye, including shipment of malfunctioning items, as necessary.
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