N39040-14-T-0167_Attachment_3.pdf

QUALITY ASSURANCE SURVEILLANCE PLAN

For

RENTAL OF COMPRESSORS (400, 800, 1650 CFM (LPACS)

SUB-BASE NEW LONDON

GROTON, CT

1. PURPOSE

This Quality Assurance Surveillance Plan (QASP) is a Government developed and applied document used to make sure that systematic quality assurance methods are used in the administration of the Performance Based Service Contract (PBSC) standards included in this contract. The intent is to ensure that the Contractor performs in accordance with performance metrics set forth in the contract documents, that the Government receives the quality of services called for in the contract and that the Government only pays for the acceptable level of services received.

2. AUTHORITY

Authority for issuance of this QASP is provided under FAR 52.212-4(a), Inspection/Acceptance, and FAR 52.212-4(m), Termination for cause, and documentation called for in the contract to be accomplished by the Contracting Officer or his duly authorized representative.

3. SCOPE

The QASP is put in place to provide Government surveillance oversight of the Contractor’s quality control efforts to assure that they are timely, effective and are delivering the results specified in the contract or task order. The QASP is not a part of the contract nor is it intended to duplicate the Contractor’s Management Plan.

4. GOVERNMENT RESOURCES

The following definitions for Government resources are applicable to this plan:

Contracting Officer - A person duly appointed with the authority to enter into, administer, or terminate contracts and make related determinations and findings on behalf of the Government.

Contracting Officer’s Representative (COR) / Alternate Contracting Officer’s Representative (ACOR) - An individual designated in writing by the Contracting Officer to act as the Contracting Officer’s authorized representative to assist in administering a contract. The source and authority for a COR is the Contracting Officer.

COR limitations are contained in the written letter of appointment.

Project Material Manager (PMM) - An individual located on-site and works with the COR on a daily basis.

N39040-14-T-0167 Attachment 3

5. RESPONSIBILITIES

The Government resources shall have responsibilities for the implementation of this QASP as follows:

Contracting Officer – The Contracting Officer ensures performance of all necessary actions for effective contracting, ensures compliance with the terms of the contract and safeguards the interests of the United States in the contractual relationship. It is the Contracting Officer that assures the Contractor receives impartial, fair, and equitable treatment under the contract. The Contracting Officer is ultimately responsible for the final determination of the adequacy of the Contractor’s performance.

Contracting Officer’s Representative – The COR/ACOR is responsible for administration and oversight of temporary roof system contract to support the SSN 755 USS Miami and assures Government surveillance of the Contractor’s performance. The COR or ACOR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf. Any changes that the Contractor deems may affect contract, price, terms, or conditions shall be referred to the Contracting Officer for action. The COR will serve as the Quality Assurance Evaluator (QAE)

Project Material Manager (PMM) - An individual located on-site, who monitors and manages all equipment issues, and works with the COR on a daily basis. This individual has direct access to all project team members for material needs. The PMM can also acquire the resources to assist in delivery and pick-up of all equipment, i.e. forklifts, cranes, etc.

6. METHODS OF QA SURVEILLANCE

The below listed methods of surveillance shall be used in the administration of this

QASP.

Customer Feedback – Customer feedback may be obtained from random customer complaints. Naval Supply Systems Form 1343 will be made available by the COR for the patrons. The COR shall have sole custody of the suggestion box. Customer complaints, to be considered valid, must set forth clearly and in writing the detailed nature of the complaint, must be signed and must be forwarded to the COR.

Inspections – Each phase of the services rendered under the contract is subject to Government inspection during the Contractor’s operations and after completion of a task.

Inspections may be routine functions performed by the COR, ACOR or PMM. The COR shall maintain a Contract Discrepancy Report (CDR), a copy of which will be provided to the Contractor. Within three days, the contractor shall reply in writing to CDR(s) by stating reason(s) for unsatisfactory performance(s) and shall identify the corrective action(s) that will be taken to prevent recurrences(s).

IDENTIFIED QUALITY ASSURANCE SURVEILLANCE ITEMS

Measurement/Metric – Quality, Timeliness, and Responsiveness

Work Required:

- Provide rental and delivery of Temporary Low Pressure Air Compressors

(TLPAC)

- Pick up of TLPAC’s upon completion of contract period of performance.

Primary Method of Surveillance:

100% Inspection: The COR/PMM will receive, monitor pick-up, and inspect equipment with the contractor’s representative to validate compliance with contract terms.

Scope of Performance:

- Deliver the requested TLPAC’s as scheduled by the contract.

- Contractor will pick up the TLPAC’s on the scheduled date(s) as coordinated with the COR/PMM.

Quality – Conduct delivery and pick-up inspections to verify the condition, ensure adherence to the specifications, and determine any liability prior to driver departure.

Timeliness – All contract deliverables are delivered and removed per dates stated in the contract.

Responsiveness - Respond to requests for maintenance or replacements within the timeframe outlined in the contract specifications.

Maximum Error Rate:

Quality – 0% Timeliness – 0% Responsiveness – 0%

Evaluation Method:

- The COR/PMM will coordinate delivery and document actual delivery date.

- The COR/PMM will conduct and document inspections of all units with the driver upon delivery. Damages or discrepancies will be annotated on company document at the time of delivery. The document will be signed by both parties.

- The COR/PMM will document the date and time the contractor was contacted regarding the need for repairs or replacement and the time of problem resolution.

- The COR/PMM will coordinate the date and time for pick-up and document any pick-up that occurs five business days after scheduled pick-up.

- The COR/PMM will conduct an inspection of the material with the driver at pick-

up. Damages or discrepancies will be annotated on company document by the driver noting any new damages that occurred during use. The document will be signed by both parties.

CONTRACTUAL REQUIREMENTS

DESIGN CRITERIA

Performance Standard – Quality – How well the Contractor deals with the following requirements:

Desiccant Air Dryer, Compressor:

Is the (DAD) refrigerant type for a Temporary Low Pressure Air system dedicated to breathing air services

Does the compressor design incorporate sealing technology to prevent any oil from entering the air side of the compressor such as the compression chamber so no oil comes in contact with the compressed air (100% oil free)

Are the words “100% Oil - Free Air” boldly stenciled on the housing Is the compressor electric-driven; if so, is the protective fuse amperage limited Are all machinery components mutually compatible to each other (did the contractor supply the inter-connecting air lines and fittings used between the machinery components)

Do the compressors incorporate after cooling and/or intercooling so the cold temperature difference is no greater than 25% during hot weather

Air Dryers:

For the LPAC system for breathing air services, is the dryer refrigerant type For the LPAC used for vacuum blast recovery and/or dry air is the dryer desiccant type.

For LPACs for vacuum blast recovery air only, is the dryer refrigerant type

Air Tank:

Does the air tank provide thirty seconds of reserve air as an accumulator surges

For breathing, is the tank capacity approximately 250 gallons and ASME rated to 125 psig minimum

For tooling and vacuum blast recovery is the tank 500-1000 gallons and ASME rated to 150 psig minimum

LPAC-Medium:

Is the compressor two-stage rotary screw air-cooled compression design Is the tank provided and maintained as clean and oil-free

LPAC-Normal:

Is the compressor after cooled and/or intercooled IAW ambient temperature requirements

LPAC-Large:

Is the compressor after cooled and/or intercooled IAW ambient temperature requirements

Oil-Free Air Hose Assemblies:

Are all interconnecting air hose assemblies and adapter fittings provided so the LPAC system will be in a “ready” status regardless of which compressor system they are utilized on

Is all inter-connecting hardware, including the air hose assemblies and adapter fittings provided and maintained in a clean and oil-free condition

Lifting and Handling (exception):

Due to the location of all compressors, lifting pad eyes are NOT required. Do the compressors have a foundation base with multiple slotted pockets (box beams) for forklift handling

Machinery Quality Checklist:

Has a list been developed by the contractor for each machines operational requirements and provided with the machine and the Tech Liaison (270A)

Vendor ID of all Equipment:

Is all equipment uniquely tagged and permanently marked to differentiate between equipment owned by the Shipyard or other contractors

Did the contractor paint the ferrous metal on hardware and end fittings with a unique color to identify their own equipment

Equipment Marking and Tagging:

Is machinery and itemized equipment tagged to show: Project/Boat and Tech

Spec ID, example: SSN761/LPAC-M

Electrical Cable:

Does each electrically powered high voltage machine include a single length of at least 50’ for each phase plus ground of appropriately rated electrical cables

If a machine requires more than 400 AMPS (LPAC-Large), has the contractor included multiple cables for each phase

Commercial Delivery Access:

Does the contractor utilize transport vendors with Rapid Gate badged drivers to the point of transferring locally either the driver or the trailer load for the final destination delivery of the equipment

Does the contractor have for all machines under lease, qualified service and repair technicians with Rapid Gate badges

RENTAL SPECIFICATIONS

Access:

Are contractors personnel U.S. Citizens and in possession of appropriate personal identification at all times Do contractor personnel possess/wear personal safety gear including, but not limited to: Safety glasses w/side protection, hard hats, safety shoes with steel toes, hearing protection, etc.

Is the contractors company name/logo prominently displayed on their transport vehicles

Delivery:

Is the equipment delivered in first-class-operating condition with new filters Has the equipment been functionally tested to include performance IAW the

Quality Checklist prior to delivery

Literature:

Has the contractor made known any variances to the Technical Specifications to the Contracting Officer with review by the Technical Liaison, prior to award, to evaluate for acceptance or rejection of offers

Proposal:

Does the contractor’s proposal provide credit for down time beyond 48 hours Is the cost of all shipping, hook-up, start-up, initial operation and training included in the offer

Repair:

For all equipment which operates around-the-clock; does the contractor respond within 12 hours of initial notification when repair is needed Does the contractor provide a knowledgeable and equipped technician to repair the equipment If the equipment is not repaired and operational within 24 hours, does the contractor provide replacement equipment within 48 hours from the initial notification

Return:

When the last day of the rental period is the next “normal” workday after the contractor has been notified, does the contractor arrange and pick up the equipment in a “reasonable” amount of time, i.e. 48 hours.

Service:

Does the contractor perform all maintenance (replace/clean filters, lubrication, coolant refills, liquid top offs, etc.)

Does the contractor coordinate ALL actions with the executing POC, including shut-downs

Start up:

If/when requested by the Project, does the contractor assist in all aspects of equipment operability

GENERAL MACHINERY & EQUIPMENT REQUIREMENTS

Construction:

Are all units a complete entity to include all devices, accessories and fittings necessary to perform the function for which it was designed

Has the contractor obtained permits for the duration of the lease and affixed them to the units

Are all machines newly manufactured/completely refurbished and factory tested within ten (10) years

Documentation:

Is documentation provided in a water proof enclosure and affixed to each machine (includes Tech Instructions, lifting & handling instructions, contract info, Equipment Data Sheets, simple operating instructions and the Quality Checklist

In the waterproof enclosure, is a Point of Contact with a telephone number for emergency repair provided to be available 24 hours a day

Electrical:

Do all electrical components conform to NEMA standard 3 or 4 which allows for unsheltered outdoor use of the units Do 3 phase powered machines have panel mounted male cam-lock connectors equivalent to a single Duraline E1016 for each phase if less than or equal to 285A (preferred, permits 2/0 cable) or less than or equal to 385A (minimum, restricted to 4/0 cable) or below and equivalent multiple connectors for greater amperages

Lifting & Handling:

Exception: lifting pad eyes are not required; is a Lifting Schematic along with any other lifting data included with the documentation attached to the machine

Noise:

When operating at full speed, are noise levels at or below 105 dB(A) Is a hearing protection safety placard posted on each machine generating more than 85 dB(A) at the unit’s edge or frame

Prohibition:

The colors yellow and/or magenta are not on any machinery or equipment unless approval is requested prior to the submission of offers and an exception is made by the Radiological Controls office

7. DOCUMENTATION

The COR will, in addition to providing documentation to the Contracting Officer, maintain a complete Quality Assurance file. All such records will be retained for the life of this contract. Information in the Quality Assurance file will be considered when completing the annual Contractors Performance Assessment Reporting Systems report.

8. ATTACHMENTS

Attachment A – QASP Matrix