328_C-134_Metler_Balance_Calibration_(PWS)_(Final).doc

Performance Work Statement (PWS)

Calibration and Preventive Maintenance and Verification Services for Pearl Harbor Naval Shipyard and Intermediate Maintenance Facility’s (PHNSY&IMF) 4/26/2018 4Vision Statement

1 Introduction

1.1 Mission

1.2 Background

1.3 Scope

2 General Requirements

2.1 Non-Personal Services

2.2 Business Relations

2.3 Contract Administration and Management

2.3.1 Contract Management

2.3.2 Contract Administration

2.3.3 Personnel Administration

2.4 Subcontract Management

2.5 Contractor Personnel, Disciplines, and Specialties

2.6 Location and Hours of Work

3 Performance Requirements 4 Special Requirements

4.1 Security and Safety

4.1.1 Security

4.1.2 Safety

4.2 Transition

4.3 Government Furnished Materials

4.4 Environmental Requirements

4.5 Applicable Directives

4.6 Quality

4.6.1 Quality Control

5 Deliverables 6 Enterprise-Wide Contractor Manpower Reporting Application 7 Points of Contact

Performance Work Statement (PWS) Calibration, Preventive Maintenance and Verification Services for Pearl Harbor Naval Shipyard & Intermediate Maintenance Facility (PHNSY & IMF) Vision Statement Establish calibration, preventive maintenance, and certification services for PHNSY & IMF and the island of Oahu.

1 Introduction

This Performance Work Statement (PWS) covers the details involving the assessing, calibrating maintaining and certifying measurement equipment for PHNSY & IMF.

1.1 Mission

The purpose of this acquisition to provide the government with a full range of assessment, calibration, periodic/scheduled maintenance and certification capabilities that shall facilitate the precise measurement and associated analysis of information and equipment vital to mission essential functions throughout PHNSY & IMF.

1.2 Background

PHNSY & IMF’s primary mission is to provide regional maintenance, at the depot and intermediate levels, to keep the surface ships and submarines of our nation's navy "Fit to Fight." As Hawaii’s regional maintenance center, capabilities include excellence in overhauling, repairing, converting, alteration, refurbishing, and decommissioning of Navy vessels.

1.3 Scope

The contractor shall provide on-site assessment, calibration, maintenance and verification services for all precision measurement equipment with the support necessary to certify equipment meets all relevant certification requirements and/or applicable regulatory guidance in support of services provided for PHNSY& IMF. The types of services required include the following: customer service and technical support; calibration, maintenance (routine and preventive) and certification of equipment.

2 General Requirements

Upon award, the contractor shall provide and maintain services that meet the needs of PHNSY& IMF. The following sub-sections provide details of various considerations on this effort.

2.1 Non-Personal Services

The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Contracting Officer Representative (COR) immediately.

2.2 Business Relations

The contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The contractor shall manage the timeliness, completeness, and quality of problem identification. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all contractor personnel.

2.3 Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.3.1 Contract Management

The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The contractor must maintain continuity between Code 134 Technical Points of Contact (TPOCs), the COR, and the contractor's corporate offices.

2.3.2 Contract Administration

The contractor shall establish processes and assign appropriate resources to effectively administer the requirements of the contract. The contractor shall respond to Government requests for action in a timely fashion. The contractor shall have a single point of contact between themselves and the government to support the contract.

2.3.3 Personnel Administration

Not Applicable.

2.4 Subcontract Management

Not Applicable

2.5 Contractor Personnel, Disciplines, and Specialties

The contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The contractor shall match personnel skills to the work or task with a minimum of employment of resources.

The contractor shall also be qualified and certified and possess ISO 17025 accreditation for equipment calibration and verification of equipment.

The contractor shall provide a project manager or point of contact that shall be responsible for the performance of the work. This representative or alternate shall have full authority to act on behalf of the contractor on all contract matters relating to operations of this contract. The contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

2.6 Location and Hours of Work

Accomplishment of the results contained in this PWS requires work at the following location within the Controlled Industrial Area (CIA) on PHNSY & IMF:

· Quality Assurance Department Laboratory Division, Building 1443, 1st floor The contractor personnel shall perform work during normal business hours, Monday through Friday, 6:30AM – 3:00PM, Hawaii Standard Time, except US federal holidays with the exception of extreme weather conditions.

3 Performance Requirements

The following section specifies the performance objectives and performance elements for the contract.

3.1. Provide Support Services

3.1.1 Calibrate Equipment

The contractor shall calibrate each piece of equipment listed below to function according to the Original Equipment Manufacturers (OEM) standards.

A. Analytical Balances, Model# MS304TS/00, (3 total) B. Precision Balances, Model# MS6002TS/00, (2 total) C. Balance MS16001L/03, (1 total) D. Precision Toploader, Model# PM34K, (1 total) E. Precision Balance, Model# PL303, (1 total) F. Mechanical Balance, Model# B5, (2 each) G. Electronic Balance, Model# PC4400, (1 each) H. Electronic Balance, Model# PM4600, (1 each)

3.1.2 Repair and Parts

The contractor shall provide repair services in accordance with original equipment manufacturer (OEM) guidelines for all items in 3.1.1. The contractor shall also provide the following:

· Functional and operational tests

· Adjustments and modifications as needed to maintain optimum performance The contractor shall provide parts meeting OEM standards recommended by the manufacturer and warranted for 60 days.

For items in 3.1.1, the contractor shall notify the TPOC and COR verbally and in writing when repairs requiring parts beyond OEM recommendations are needed to restore unit to full operating capacity prior to procuring.

3.1.3 Full Preventive Maintenance

The contractor shall provide full preventive maintenance services on items A through Z listed in 3.1.1 that include but not limited to:

· Check Level Position

· Clean and Polish Pan

· Check Keyboard and Display Functions

· External Cosmetic Cleaning

· Test Electronics and Sensors

· Span Adjustment

· Balance Calibration

· Internal Functional Cleaning

· Lubricate and Adjust Internal Parts and Drive Motors

· Test Printer Function (If Connected as a Peripheral)

3.1.4 Services and Technical Point of Contact

The contractor shall maintain a service point of contact during regular hours Monday through Friday, 6:30AM – 3:00PM, Hawaii Standard Time except US federal holidays to facilitate inquiries related to maintenance services, notifications, and technical support.

3.2 Certificates, Invoicing, and Reports

3.2.1 Certificates

The contractor shall provide a Balance Calibration Certificate (BCC) and an ISO 17025 Accreditation Calibration Certificate for each balance listed in 3.1.1. The certificate should also indicate American National Standards Institute (ANSI) and National Conference of Standards Laboratories (NCSL) certifications as well.

3.2.2 Invoicing

In accordance with Federal Acquisition Regulation (FAR) 32.905 (a), the contractor shall provide a copy of each invoice for payment. Contractor shall provide invoice in Microsoft Word or Adobe PDF format to the TPOCs and COR by the 5th business day after completion of work.

3.2.3 Reports

The contractor shall provide a Consolidated Service Report (CSR) detailing work performed by equipment type, parts replaced, and serial number.

The contractor shall provide the CSR to the TPOCs and COR by the 5th business day after completion of work. Format of report shall be in Microsoft Word or Adobe PDF format.

4 Special Requirements

This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

4.1 Security and Safety

This section describes the security and safety for this effort. The following sub-sections provide details of various considerations on this effort.

4.1.1 Security

The contractor/instructor shall pass a background check to gain access onto the base. The contractor will coordinate with the TPOC or COR to obtain a gate pass at building 3455 Pass Office. It is not unusual for the pass process to take an hour or more. Contractor/instructor must be a U.S. Citizen and must pass a security background check. Only those individuals with favorable investigations shall be utilized on this contract. Prior to the start of work, the contractor shall provide the COR (on company letterhead) a request for access and include the following information – full name of all personnel working on this contract; Social Security number; date of birth, place of birth, and citizenship. The contractor shall state that information has been verified and shall have supporting records on file, if required for examination. The contractor’s employees must be a U.S. Citizen and registered with the Defense Biometric Identification System (DBIDS).

Contractor personnel must meet the requirements for a white escort required badge for access to areas requiring services related to this contract. Escorted access to CNIAs and NWAs must be coordinated with the appropriate department’s security coordinator to ensure that the area is sanitized and the escort is properly briefed or familiar with the area. Contractors, subcontractors, and suppliers are advised that processing of white badges may take up to five (5) working days to complete.

4.1.2 Safety

Contractor Compliance: The contractor and its subcontractors shall comply with Public Law 91-596 (Occupational Safety and Health Act (OSHA)) and the Environmental, Safety, and Occupational Health (ESOH) (DODD 4715.1E). These requirements shall be incorporated into the contractor's safety and health program. The Department of Defense (DOD) participates in the OSHA Voluntary Protection Program (VPP). Contractor personnel performing services on a DOD installation shall participate in the local VPP. Information on the VPP is available at http://www.osha.gov/dcsp/vpp/index.html.

4.2 Transition

The contractor shall follow the transition plan submitted as part of the proposal and keep the Government fully informed of status throughout the transition period. Throughout the phase-phase-out period, it is essential that attention be given to minimize interruptions or delays to work in progress that would impact the functionality and performance of the website. The contractor must plan for the transfer of work control, delineating the method for processing and assigning tasks during the phase-out period.

4.3 Government Furnished Materials

Due the nature of contract execution the government will provide relevant information that will allow the contractor to establish, modify, or update the pager system network throughout the duration of this contract.

4.4 Environmental Requirements

Not Applicable

4.5 Applicable Directives

Not Applicable

4.6 Quality

This section describes the Quality Control components for this effort. The following sub-sections provide details of various considerations on this effort.

4.6.1 Quality Control Plan (QCP)

The Contractor shall develop a Task/Delivery Order QCP and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which he assures himself that his work complies with the requirement of the contract.

The finalized QCP will be accepted by the Government at the time of the award of this requirement. The Contracting Officer may notify the Contractor of required modifications to the plan during the period of performance. The Contractor then shall coordinate suggested modifications and obtain acceptance of the plan by the Contracting Officer. Any modifications to the program during the period of performance shall be provided to the Contracting Officer for review no later than 10 working days prior to effective date of the change. The QCP shall be subject to the Government's review and approval. The Government may find the QCP "unacceptable" whenever the Contractor's procedures do not accomplish quality control objective(s). The Contractor shall revise the QCP within 10 working days from receipt of notice that QCP is found "unacceptable."

5 Deliverables

The contractor shall provide deliverable(s) as described and specified by the government. Format and delivery schedule for deliverable(s) shall be as identified in 3.2.2.

6 Enterprise-Wide Contractor Manpower Reporting Application The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site.

Contracted services excluded from reporting are based on Product Services Codes (PSCs). The excluded PSCs are:

· W, Lease of Equipment

· X, Lease/Rental of Facilities

· Y, Construction of Structures and Facilities

· S, Utilities ONLY

· V, Freight and Shipping ONLY The contractor is required to completely fill in all required data fields using the following web address https://doncmra.nmci.navy.mil. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://doncmra.nmci.navy.mil".

7 Points of Contact

The individuals listed below are the government points of contact for communication with the contractor:

· TPOC- Dwight Fujiwara, 808-473-8000 x 3549, email: Derek.Mukai@navy.mil

· Contracting Officer’s Representative (COR)- Morris Simms, (808) 473-8000 x6600, e-mail: morris.simms@navy.mil