4.02a_Attach_1_-_PWS_-_FY19_CREDO_Kauai_N0060419Q4064.pdf

Performance Work Statement (PWS) Commander, Navy Region Hawaii (CNRH)

Chaplains’ Religious Enrichment Development Operations (CREDO) Hawaii Family Enrichment Retreat (FER) and Marriage Enrichment Retreat (MER)

1.0 BACKGROUND

1.1 Commander Navy Region Hawaii (CNRH) is the regional coordinator for all shore-based naval personnel and shore activities in Hawaii, as well as the Navy's representative to the Hawaii community. CNRH also provides key infrastructure services including the Federal Fire Department, Security & Law Enforcement, Navy Brig, Safety Department and Religious Ministry Department.

1.2 CNRH Pearl Harbor Memorial Chapel (PHMC) provides Religious Ministry programs to over twenty thousand active duty Sailors, their families and the Pearl Harbor community.

1.3 The Chaplains’ Religious Enrichment Development Operations (CREDO) Hawaii retreats provide specialized ministry and support services for military members (active-duty, and reservists in an active status) and their eligible dependents. This program is in accord with the Department of the Navy’s (DON) Strategic Plan for Religious Ministry and the Chief of Naval Operations’ Sailing Directions. CREDO HI retreats are held at non-government locations (off-site of military installations) in order to create a relaxing environment for all participants. CREDO HI retreats are conducted from Friday noon through Sunday noon (approximately 48 hours in duration).

1.4 Services for CREDO retreats are conducted by Chaplains Religious Enrichment Development Operation - Hawaii (CREDO HI) and sponsored by the Chief of Navy Chaplains (N0973) per US Code Title 10, SECNAVINST 1730.7D, OPNAVINST 1738.1.

2.0 OBJECTIVE/SCOPE

2.1 CNRH seeks a qualified Contractor to provide facilities and services in support of the CREDO program, including lodging, meeting/dining areas, recreational areas, and meals/refreshments, to accommodate two

(2) concurrent 48-hour weekend CREDO retreat sessions on Kauai, Hawaii, in accordance with the Performance Work Statement (PWS).

3.0 PERFORMANCE REQUIREMENTS – FAMILY ENRICHMENT RETREAT (FER)

3.1 The Family Enrichment Retreat (FER) is designed to help each military family increase the positive aspects and functioning of the family system. The operational tempo of the military force, multiple deployments, and family separation have placed unique stressors upon military families. Families need programs designed to help them develop practical, positive skills and resiliency. The FER is intended to enhance family-member and family unit capacity for engaging in quality communication, problem solving, familial appreciation, and cohesion through exercises and experiences.

3.2 FER Event Details:

3.2.1 Dates of Event: September 13-15, 2019

3.2.2 Event shall host up to 34 total participants.

3.2.3 Meeting Room: Contractor shall provide be a minimum of 1,800 square feet which can seat all participants comfortably. See Diagram A, 5.3.9, for sample configuration. Meeting room shall have a divider wall available so room can be split in two providing sections for both child and adult learning. If divider wall is unavailable, another conference room within close proximity of meeting room shall be provided for child learning.

3.2.4 Registration Table: Contractor shall provide a table and 2 chairs for participant registration in the facility main lobby, or adjacent space, from 1300 to 1700 on Day 1 of each Event with signage indicating “CREDO Family Retreat Registration.” Adequate signage directing participants to the Meeting Room and spaces designated for use during the event shall also be provided.

3.2.5 Lodging: Contractor shall provide 10 sleeping rooms for Event. Rooms for participant families shall be furnished with at least two beds, one of which must be at least Queen-sized. At the advance request of the Government, portable beds, sofa beds and/or cribs shall be provided at no additional charge to accommodate larger participant families.

3.2.6 Parking: Contractor shall provide sufficient on-site parking to accommodate all participants for the duration of the event. All parking costs shall be incorporated into the contract for up to 10 motor vehicles.

3.2.7 FER Event Timeline:

DAY TIME ACTIVITY

Day 1 1200- Staff arrives, Conference Room Available 1300- Lodging Check-in (NON-STANDARD) 1300-1500 Event Check-in (Lobby) 1500-1730 Session One (Conference Room) 1730-1830 Dinner Day 2 0830-0930 Breakfast 0930-1130 Session Two (Conference Room) 1100- Boxed Lunch Ready Day 3 0830-0930 Breakfast 0930-1200 Session Three (Conference Room) 1300 Lodging Check-out (NON-STANDARD)

4.0 PERFORMANCE REQUIREMENTS – MARRIAGE ENRICHMENT RETREAT (MER)

4.1 The Marriage Enrichment Retreat (MER) is designed to assist married couples in strengthening their relationship skills, build resilience, and strengthen marriages, amidst the challenges of military service.

Couples will learn material that is a scientifically-based and empirically-tested. Topics covered include communication, conflict management, commitment, friendship, sensuality, problem-solving, and emotional supportiveness, among others.

4.2 MER Event Details:

4.2.1 Dates of Event: September 13-15, 2019

4.2.2 Event shall host up to 32 total participants.

4.2.3 Meeting Room: Contractor shall provide be a minimum of 1,800 square feet which can seat all participants comfortably. See Diagram A, 5.3.9, for sample configuration.

4.2.4 Registration Table: Contractor shall provide a table and 2 chairs for participant registration in the facility main lobby, or adjacent space, from 1300 to 1700 on Day 1 of each Event with signage indicating “CREDO Marriage Retreat Registration.” Adequate signage directing participants to the Meeting Room and spaces designated for use during the event shall also be provided.

4.2.5 Lodging: Contractor shall provide 17 sleeping rooms for Event. Rooms for participant couples shall be furnished with at least one bed, which must be at least Queen-sized.

4.2.6 Parking: Contractor shall provide sufficient on-site parking to accommodate all participants for the duration of the event. All parking costs shall be incorporated into the contract for up to 17 motor vehicles.

4.2.7 Event Timeline:

DAY TIME ACTIVITY

Day 1 1200- Staff arrives, Conference Room Available 1500- Lodging Check-in 1500-1700 Event Check-in (Lobby) 1700-1730 Dinner 1730-2100 Session One (Conference Room) Day 2 0830-0900 Breakfast 0900-1130 Session Two (Conference Room) 1100- Boxed Lunch Ready 1400-1600 Session Three (Conference Room) Day 3 0830-0900 Breakfast 0900-1200 Session Four (Conference Room) 1300 Lodging Check-out (NON-STANDARD)

5.0 GENERAL SPECIFICATIONS

5.1 Event Site:

5.1.1 Site shall be located within 75-minute motor vehicle commuting time from: Barking Sands Pacific Missile

Range Facility, Kekaha, Island of Kauai, Hawaii.

5.1.2 Site shall provide privacy for participants dealing with personal and/or confidential issues.

5.1.3 Site shall have staff personnel available throughout the retreat who are authorized to take immediate action to resolve site problems.

5.1.4 Site and facilities must be clean and neat upon arrival.

5.1.5 Facilities must have the capacity to maintain temperatures between 68 and 75 degrees Fahrenheit during the event.

5.1.6 Site shall have year-round inside and/or outside recreational and/or fitness facilities and equipment.

5.1.7 Contractor shall brief the Government Technical Point of Contact (TPOC) on resources for use in an emergency situation, such as fire extinguishers, first-aid devices, etc.

5.1.8 Contractor shall comply with all state and local fire and sanitation regulations.

5.1.9 Smoking shall be allowed in designated areas near the meeting rooms. Contractor shall provide receptacles for smoking materials.

5.1.10 Contractor shall notify the Government TPOC regarding current and anticipated cellular phone coverage in and around the retreat site, to ensure cellular phone coverage is available.

5.1.11 Contractor shall provide Wireless Internet that will be accessible to all event participants at no cost to the participants.

5.1.12 Contactor shall provide a landline telephone at the event site for incoming and outgoing local area calls, as approved by the retreat leader.

5.1.13 Contractor shall provide notification (verbal or written) to the Government TPOC two weeks in advance of any disruption of retreat facilities or retreat atmosphere.

5.1.14 Facilities shall provide the amenities of a resort hotel. A resort is defined as a self-contained commercial establishment that tries to provide most of a vacationer's wants, such as food, drink, lodging, sports, entertainment, and shopping, on the premises. The term resort may be used for a hotel property that provides an array of amenities, typically including entertainment and recreational activities.

5.1.15 Recreational areas and events that are normally open and available free of charge to facility users shall be made available to participants for the duration of the Event. Any additional charges shall be clearly disclosed and billed directly to participants, per the contractor’s normal policies and rates.

5.2 Lodging:

5.2.1 Contractor shall ensure reasonable privacy and quiet enjoyment for all occupants.

5.2.2 Rooms shall have private toilet and bathing/showering facilities.

5.2.3 Rooms shall have a working telephone for incoming and outgoing local area calls at no cost to the occupants.

5.2.4 Rooms shall be furnished with blankets, linens, and towels for all occupants. The towels shall be changed daily.

5.2.5 Rooms shall be designated non-smoking only.

5.2.6 Additional charges for services other than room occupancy, to include long distance calls, pay-per-view television, room service, and rental of recreation equipment, shall be clearly disclosed and billed directly to occupants, per the contractor’s normal policies and rates.

5.3 Meeting Room:

5.3.1 Meeting Room shall be set up with tables and chairs sufficient quality and quantity to accommodate the planned number of participants and adequate table space for participant’s note taking and room activities.

5.3.2 A projection screen and extension cord shall be provided, to include on-site support for audio-visual equipment use.

5.3.3 Electrical outlets to safely connect electrical power to Government audio-visual equipment shall be provided.

5.3.4 Adjustable air-conditioning and lighting controls shall be provided.

5.3.5 If the Meeting Room has windows, operable window coverings shall be provided.

5.3.6 Separate toilet facilities for males and females shall be provided. These facilities shall be maintained in sanitary and good working condition, and located within a one-minute walking distance of the Meeting Room.

5.3.7 Meeting Room shall be private and separated from access for non-participants. The Room should be reasonably free from outside distractions or interference, including ambient noise. Audio-visual programming should be clearly seen and heard within the room without disrupting other parties.

5.3.8 Meeting Room shall be made available up to an hour before and after Event timeline for set-up and break-down. Meeting Room shall be reserved and secured when not in use for the duration of the event.

5.3.9 Diagram A, Meeting Room Sample Configuration

A= Screen; B= Projector table; C= Admin table; D= Snack/drink tables; E= Chairs for participants;

F= Chairs for staff; G= Door; H= Miscellaneous items table.

G

A

B

F

C

D D

H

E E

E

E E

E E

E

E E E E

E E E E E E E E

E E

E

E

E E E E

E E

E

E

F

F F

H

5.4 Refreshments:

5.4.1 Beverages to support all participants shall be made available at all times during Event sessions within the Meeting Room(s) and shall be replenished and/or cleared in a manner that will keep activity disruptions to a minimum.

5.4.2 Beverages and accoutrements:

(a) Coffee, hot, regular and decaffeinated

(b) Tea, hot

(c) Water, iced

(d) Fruit juices, cold

(e) Single-serving sugar and sugar substitute, cream and/or half-and-half and cholesterol-free cream substitute

(f) Cups (hot and cold), napkins, stir sticks

5.4.3 Snacks to support all participants shall be made available at each Event Session (3 times per Event) within the Meeting Room and shall be replenished and/or cleared in a manner that will keep activity disruptions to a minimum.

5.4.4 Snacks and accoutrements:

(a) Healthy, packaged snacks

(b) Fresh, pre-cut fruits

(c) Baked pastries

(d) Appetizer plates, napkins, eating utensils

5.5 Meals:

5.5.1 Meals to support all participants shall be made available at the appointed times in the Event timeline, Paragraphs 3.2.7 and 4.2.7.

5.5.2 Meals shall be served in a semi-private dining area to allow for all participants to be seated together. The meeting room may function as the dining space. Contractor shall provide adequate tables and chairs, along with all necessary utensils and condiments for meals.

5.5.3 Meals shall be complete, balanced and nutritious, served buffet style (except for boxed lunch); sample menus provided in Attachment 1.

5.5.4 Alcoholic beverages shall not be provided as part of any meal or snack service. Any ordering and consumption of alcoholic beverages shall be at the responsibility and discretion of Event participants;

additional charges shall be clearly disclosed and billed directly to participants, per the contractor’s normal policies and rates.

5.5.5 Prior to the event, Government shall provide the Contractor with a list of participant allergies and special diets. Contractor shall make reasonable efforts to accommodate at no additional charge.

5.5.6 A healthy, boxed take-away lunch with portable beverage shall be ready no later than 1100 on Day 2, Saturday, of the Event.

6.0 PERFORMANCE REQUIREMENTS SUMMARY

Performance Objective

PWS Sections Frequency Performance Threshold

Method of Surveillance

1. Provide Family Enrichment Retreat (FER) Event requirements as specified by PWS.

Sections 3.0 and 5.0

For duration of each Event

97% delivery and compliance.

Inspection by TPOC during event.

2. Provide Marriage Enrichment Retreat (MER) Event requirements as specified by PWS.

Sections 4.0 and 5.0

For duration of each Event

97% delivery and compliance.

Inspection by TPOC during event.

7.0 QUALITY ASSURANCE

7.1 The Contractor is responsible for implementing and maintaining a Quality Control Program (QCP) to ensure that the work performed meets or exceeds contract requirements and results in the correction of potential and actual problems. The QCP shall be implemented on the first day of the contract performance.

8.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES

8.1 Not applicable.

9.0 CONTRACTOR QUALIFICATIONS/REQUIREMENTS

9.1 All work performed shall be in accordance with Federal, State of Hawaii, and local laws, regulations and procedures.

10.0 CONTRACTOR PERSONNEL

10.1 Contractor shall provide a local Point of Contact (POC) for coordination purposes.

10.2 Contractor shall furnish sufficient personnel to perform all work specified within this contract.

10.3 When performing work associated with this PWS, the Contractor shall make clear to all individuals they deal with that they are Contractor employees and not DOD personnel when working in any situation where their contractor status is not obvious to third parties. Contractor employees shall clearly identify themselves as a Contractor (i.e. company shirt, pin, visible company identification, etc.) in a visible location as to who their employer is, to avoid creating an impression that they are government officials. All Contractor produced documents, and/or reports shall be suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

10.4 Contractor personnel shall not manage, supervise, direct, or task US military, DOD civilians or other personnel not associated with the Contractor while performing the tasks within this PWS.

10.5 Contractor personnel shall not make any commitment which commits the expenditure of US Government resources.

10.6 The Contractor performing services shall be required to comply with all US Navy rules, regulations, and training that is applicable to conduct, safety, security, and procedures governing site entry and exit.

10.7 Contractor personnel shall not establish an employee-employer relationship with the Government under this PWS.

10.8 The Contractor shall not provide personal services to the Government. If Contractor employees are directed by any Government employee at any time to perform services not covered under this contract, the Contractor shall immediately notify the TPOC.

11.0 ENTERPRISE-WIDE CONTRACTOR MANPOWER REPORTING APPLICATION (eCMRA)

The contractor shall report contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for rental of facilities and associated Event services via a secure data collection site. Contracted services excluded from reporting are based on Product Service Codes (PSCs).

The excluded PSCs are:

(1) W, Lease/Rental of Equipment;

(2) X, Lease/Rental of Facilities;

(3) Y, Construction of Structures and Facilities;

(4) D, Automatic Data Processing and Telecommunications, IT and Telecom - Telecommunications

Transmission (D304) and Internet (D322) ONLY;

(5) S, Utilities ONLY;

(6) V, Freight and Shipping ONLY.

The contractor is required to completely fill in all required data fields using the following web address https://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://www.ecmra.mil.

12.0 POINT(S) OF CONTACT:

Technical POC: RP2 Makenton Cole; ph: (808) 473-1434; email: makenton.cole@navy.mil; alternate email: credo_hawaii@navy.mil.

Alternate Technical POC: LT Steven J. Clark; ph: (808) 473-1434; email: steven.j.clark2@navy.mil;

alternate email: credo_hawaii@navy.mil.

13.0 REFERENCE:

Title Reference Number Sample Menus Attachment 1

Attachment 1 – Sample Menus

Sample Breakfast Menu:

Beverages – all of the following:

o Fruit juice(s) o Milk (regular, low-fat, non-dairy, and almond) o Coffee (regular and decaffeinated), Single-serving sugar and sugar substitute, cream and/or half-and-half and cholesterol-free cream substitute

Fruits:

o Selection of fresh strawberries, melon, grapes, etc.

Carbohydrates - two or more of the following:

o Cold Cereal o Potatoes o Toast (white and wheat) o Waffles, pancakes or French toast with syrup

Proteins - all of the following:

o Eggs o Meat (bacon, ham and/or sausage)

Condiments - all of the following:

o Butter and butter substitute o Jam, jelly, peanut butter, and honey o Salt, pepper, hot sauce, ketchup

Sample Dinner Menu:

Beverages – all of the following:

o Fruit juice(s) o Milk (regular, low-fat, non-dairy, and almond) o Coffee (regular and decaffeinated), Single-serving sugar and sugar substitute, cream and/or half-and-half and cholesterol-free cream substitute

Fruits and Vegetables – two of the following:

o Green salad

Regular and low-fat dressings o Selection of fresh strawberries, melon, grapes, etc.

o Hot vegetables (corn, peas and carrots, etc.)

Carbohydrates – two of the following:

o Soup and crackers o Bread (white and wheat) o Potatoes (baked, casserole, french fries, etc.)

Proteins - one or more of the following:

o Beef entrée o Chicken entrée o Fish entrée

Condiments – all of the following:

o Butter and butter substitute o Jam, jelly, peanut butter, and honey o Salt, pepper, hot sauce, ketchup

Dessert