FY 24 CSLS SOW 30.05.24.docx

30 May 2024

COMMAND STRATEGIC LEADERSHIP SUPPORT SERVICES

Statement of Work

1. Scope: This Statement of Work (SOW) establishes and defines the work to be performed by the contractor in support of the Naval Air Systems Command (NAVAIR) and in particular, Immediate Staff of Flag Office and direct reporting teams, the NAVAIR Command Strategic Leadership Support (CSLS) team (V1), The Business & Financial Management Competency (BFMC), the Joint Strike Fighter (JSF) front office, and the NAVAIR Washington Liaison Office (WLO). The contractor shall provide a wide range of support services to NAVAIR as determined by the statement of work described in the requirements sections 3.3.

2. Applicable documents:

2.1 Department of Defense specifications

2.1.1 DoD National Industrial Security Program Operating Manual (NISPOM) codifying 32 Code of Federal Regulations Part 117, NISPOM Rule.

2.1.2 SECNAV M-5510.36B, Department of the Navy, Information Security Program, 12 Jul 2019.

2.1.3 DoDI 5200.48, Controlled Unclassified Information (CUI), 6 Mar 2020.

2.1.4 DoDD 5400.07, DoD Freedom of Information Act (FOIA) Program, 5 Apr 2019.

2.1.5 DoDI 5230.24, Distribution Statements on Technical Documents, Change 3, 15 Oct 2018

2.1.6 SECNAV M-5510.30C, Department of the Navy, Personnel Security Program, 24 Jan 2020.

2.1.7 OPNAVINST 3440.17A, Navy Installation Emergency Management Program, 1 Aug 2014

2.1.8 DODI 8582.01 - Security of NON-DOD Information Systems Processing Unclassified Non-Public DOD Information

2.1.9 NIST SP 800-171 – Special Publication: Protecting Controlled Unclassified Information in Nonfederal Systems and Organizations

2.1.10 DOD 5500.7-R, Joint Ethics Regulation (JER), 29 Nov 2007

2.2 Other Government documents

2.2.1 NAVAIRINST 12620.1A, Compressed Work Schedule

2.2.2 NAVAIRINST 5000.23 CH-1, Naval Air Systems Command Headquarters Rear Admiral William A. Moffett Building (Building 2272) Policies and Procedures

2.2.3 NAVAIRINST 5211.5A NAVAL AIR SYSTEMS COMMAND PRIVACY ACT PROGRAM

2.2.4 NAVAIRINST 5510.38 Naval Air Systems Command National Security Program

2.2.5 Federal Travel Regulation (FTR) Implements statutory requirements and Executive branch policies for travel by federal civilian employees and others authorized to travel at Government expense. The FTR is contained in 41 Code of Federal Regulations (CFR), Chapters 300 through 304.

2.2.6 NAVAIRINST 5215.5K - Naval Air Systems Command Directives Issuance System

2.2.7 NASPAXRIVINST 5532.1 - Lock and Key Control Program

3.1 General Requirements

3.1.1 Compatibility - The Contractor shall maintain the capability to prepare documents and software packages compatible with the Government IT environment through the security classification of Secret. The current operating environment required for this contract includes:

Microsoft Windows 10 Microsoft Project 2010 Microsoft Office Professional Plus 2010 Adobe Acrobat XI (reader) Internet access Others if needed The Contractor shall maintain the ability to interface with and transfer data to and from requiring office software applications and their upgraded versions. The Contractor shall ensure that all media are virus free when delivered. The Contractor shall be capable of Internet and LAN communications with the (list your office). Contractor personnel shall be capable of maintaining real-time communications, both voice and data transfer capabilities, with (list your office) during working hours whether at Contractor work site or on travel.

3.1.2 Work Location, Facilities and Telework

3.1.2.1 Work location: Approximately 90 percent of work will be performed at Government site and 10 percent of work to be performed at Contractor site. Government site(s) include NAVAIR Headquarters at Patuxent River, MD, NAVAIR, Washington Liaison Office (WLO) located at 701 South Courthouse Road, Arlington, VA 22204, Joint Strike Fighter Program Office, Crystal Gateway 4, Suite 600, 200 12th Street S., Arlington, VA as specified in individual task orders. Contractors performing on-site support will be provided (examples include but are not limited to): access to workspaces, telephones, printers, facsimile machines, copy machines, shredders, computers, and network access including web servers and applicable databases or other applications necessary to carry out assigned tasks.

3.1.2.2 Meeting support: In support of the tasking outlined in this SOW, the Contractor shall have the capability to host and conduct meetings at the classification levels up to (secret) with the capacity to support a minimum of 25 persons and have contractor furnished telephone and VTC capability as well as sufficient equipment to conduct meetings with presentations including compatible software as required in Paragraph 3.1.1. This support shall be provided at NAVAIR Headquarters at Patuxent River, MD, NAVAIR, Washington Liaison Office (WLO) located at 701 South Courthouse Road, Arlington, VA 22204, Joint Strike Fighter Program Office, Crystal Gateway 4, Suite 600, 200 12th Street S., Arlington, VA as specified in individual task orders.

3.1.2.3 Telework: The Contractor may allow employees to telework with approval from the COR in writing, that a positions tasking is eligible for telework. The Contractor, may utilize alternate worksites/locations and telework to support continued performance of SOW tasks in accordance with company policy. When using telework, the Contractor remains responsible for contract performance and compliance with any applicable cost accounting standards and contract cost principles / procedures.

3.1.3 Contract Status reporting. The Contractor shall provide the following documentation.

3.1.3.1 Monthly Progress and Financial Status Report: The Contractor shall provide a progress and financial status report in accordance with the Contract Data Requirement List (CDRL A001 and CDRL A002). The report shall include work accomplished since submittal of the last report, both monthly and cumulative man-hour labor costs expended by labor category and material and travel costs.

3.1.4 Work Schedule to include Compressed Work Schedule (CWS), holidays, and installation closure.

3.1.4.1 Work schedule: The Contractor shall provide the required services and staffing coverage during normal working hours. Normal working hours are usually 8.5 hours (including a 30-minute lunch break), from 0800 to 0400 each Monday through Friday (except on the legal holidays specified in paragraph 3.1.4.1.2). Some supported Government offices have flexibility to start as early as 0600/0630 and end as late as 1800, Monday –Friday.

3.1.4.1.1 Compressed Work Schedule (CWS): CWS is an alternative work schedule to the traditional five 8.5 hour workdays (which includes a 30-minute lunch) worked per week. Under a CWS schedule, an employee completes the following schedule within a two-week period of time: Eight weekdays are worked at 9.5 hours each (which includes a 30-minute lunch), one weekday is alternately worked as 8.5 hours (which includes a 30-minute lunch) and one weekday is not worked by the employee. The result is 80 hours worked every two weeks, with 44 work hours one week and 36 work hours the other.

The Contractor may allow its employees to work a CWS schedule provided the requirements of this PWS/SOW are met. If the Contractor chooses to allow its employees to work a CWS schedule in support of this contract, any additional costs associated with the implementation of the CWS schedule vice the standard schedule are unallowable costs under this contract and will not be reimbursed by the Government. Additionally, the CWS schedule shall not prevent Contractor employees from providing necessary staffing and services coverage as required by the Government to the ACOR/COR.

3.1.4.1.2 Holidays: The Government observes the Federal holidays identified on the Office of Personnel Management (OPM) website: https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/#url=Overview .

The Contractor is permitted to observe the above Federal Holidays in accordance with its corporate policy.

3.1.4.1.3 Installation closure: When Federal facilities are closed by the Government, or when Federal employees are officially excused from work due to a holiday or a special event, severe weather, a security threat, or any other Government facility related problem that prevents Federal personnel from working at the Government facility, contractor personnel assigned to work at that facility in support of such Federal employees shall follow their parent company’s policies.

While generally contractor personnel may not perform work on-site at a Government facility without oversight from Federal personnel, in very limited circumstances, work being performed by contractor personnel may be deemed mission essential and performance of such mission essential work may be authorized to continue at the Government facility despite the facility being otherwise closed for normal operations. The circumstances permitting work being performed by contractor personnel to be deemed mission essential are extremely limited and generally only apply to performance of efforts related to public health, safety, or matters related to national security. The cognizant Contracting Officer must concur with any determination that work being performed by contractor personnel is mission essential.

3.1.5 Other Direct Costs:

3.1.5.1 Travel: Travel may include general and administrative expenses, but shall not include profit. Temporary travel to other locations in support of program tasking may be required. If required, temporary travel locations include CONUS NAVAIR Sites. This list is not all inclusive as locations may change over the life of the contract.

3.1.5.2 Material: Incidental material will be required in the performance of this contract, and all incidental material purchases shall be IAW C-TXT-242.9520Procedures and Approvals Required Prior to Incurring Direct Material Costs (April 2022).All materials not depleted during the performance of this contract shall become Government property upon completion of this contract. The contractor shall transfer all materials not depleted to the COR by way of Material Inspection and Receiving Report (DD Form 250). Material costs may include general and administrative expenses but shall not include profit/fee.

3.1.6 Subcontractors: Provisions stated herein shall be clearly and effectively communicated to all subcontractors providing support under this contract. All provisions of this SOW shall flow down to subcontractors providing support under this contract.

3.1.7 Management of Contractor Personnel: The Government will neither supervise contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances will the Government assign tasks to, or prepare work schedules for, individual contractor employees. The Contractor shall manage its employees and guard against any actions that are of the nature of personal services, or give the perception of personal services

3.1.8 Transition Out Strategy

The Contractor’s overall transition out strategy shall be built around maintaining the mission of the program/division with minimal impact, not only in terms of timeliness of performance but also to ensure that critical data and knowledge transfer occurs. Prior to the termination or expiration of the contract, the Contractor shall ensure an orderly transition of responsibilities, while minimizing impact to the operation. The Contractor shall submit a Transition Out Plan, to include the minimum elements listed below in accordance with CDRL A003.

-Work Turnover. The Contractor shall provide a plan of action to effectively transfer tasked work that is in process at the expiration or termination of the contract to the successor company. Establish and maintain effective communication with the incoming contractor or Government personnel for the period of transition via weekly status meetings.

-Quality Assurance. The Contractor shall provide a plan of action to ensure continuation of quality review processes during the transition period to the successor company.

-Risk Mitigation Strategies. The Contractor shall provide a plan of action to mitigate contract performance risks (quality and schedule) encountered during the transition period.

-Data/Information Transfer. The Contractor shall provide a plan of action for the efficient inventory and transfer of program data to the successor company.

3.2 Security

3.2.1 Citizenship Requirements: Only U.S. citizens may perform under this contract, unless waived by the Government. If the Contractor cannot find qualified U.S. citizens to perform the work, the Contractor shall submit a citizenship waiver request with justification to the Government Security Office. The waiver request should include:

a. The individual's name, date and place of birth, position title, and current citizenship.

b. A statement that a qualified U.S. citizen cannot be hired in sufficient time to meet the contractual requirements.

c. A statement of the unusual expertise possessed by the applicant.

d. A statement that access will be limited to a specific government contract (specify contract number).

e. A statement that the Contractor has obtained an export license for the information required to perform the contract.

3.2.2 Investigative Requirements:

Classified: All Contractor personnel shall maintain security clearance eligibility commensurate with the level of classification of the work performed as annotated in the Contract's DD-254, Contract Security Classification Specification Form. Contractor personnel shall require access to classified information in performance of this Contract up to and including SECRET facility level, with a safeguarding level of NONE. The Contractor is responsible for ensuring that all personnel receive the requisite investigation and are favorably adjudicated IAW National Industrial Security Program Operating Manual (NISPOM) codifying 32 Code of Federal Regulation Part 117, NISPOM Rule. Contractor employees who fail to meet security clearance requirements may not access classified information or perform sensitive duties. In such cases, the Offeror employee may not perform on the Contract.

3.2.3 Common Access Card (CAC)/Public Key Infrastructure (PKI), System Authorization Access Request (SAAR-N).

3.2.3.1 SAAR-N: All contractor personnel requiring access to Government Information Technology (IT) systems shall have an approved System Authorization Access Request (SAAR-N) Form OPNAV 5239/14 (Rev Sep 2011) on file, and complete required Annual Information Awareness Training. New employees must submit their SAAR forms within thirty (30) days of their first day of work. Instructions for processing the SAAR-N forms are available at: CCSG11_OPNAV_5239_14SAAR_N.pdf (navy.mil) SAAR-N forms shall be submitted to the Contracting Officer’s Representative (COR), Government Technical Point of Contact (TPOC), or to the assigned government Trusted Associate Sponsorship System (TASS) Trusted Associate.

3.2.3.2 Command Access Cards (CAC) / Local Badges: Contractor CACs and facility specific identification badges will be issued by the Government to on-site Offeror personnel and shall be visible at all times while personnel are at the Government site. The Contractor shall furnish all requested information required to facilitate issuance of identification badges. All CACs and identification badges issued to Contractor employees shall be returned to the TA following completion of the contract, relocation or termination of an employee, or upon request from the Contracting Officer’s Representative/PCO. The Government will provide the Contractor access to Government facilities, as required, for performance of tasks under this contract.

3.2.3.3 DD-254: The Contractor shall comply with security requirements specified in the DD-254 attached to this contract. Information or data that the Contractor accesses shall be handled at the appropriate classification level.

3.2.3.3.1 The Contractor will require access to the following data, as indicated in Block 10 of DD254:

· Communication Security (COMSEC) Information

· National Intelligence Information (Non-SCI)

· Controlled Unclassified Information (CUI)

3.2.3.3.2 In performing this Contract, as indicated in Block 11 of the DD254, the Contractor will:

· Have access to classified information only at another contractor’s facility or a government activity.

· Be authorized to use the services of Defense Technical Information Center (DTIC) or other secondary distribution center.

· Have Operations Security (OPSEC) Requirements

3.2.4 Information Security. If the work is performed at the Contractor's facility, the Contractor shall implement and maintain security procedures and controls to prevent unauthorized disclosure of classified information and controlled unclassified information (CUI) and to control distribution of CUI in accordance with National Industrial Security Program Operating Manual (NISPOM) codifying 32 Code of Federal Regulations Part 117, NISPOM Rule and SECNAV M-5510.36B, Department of the Navy, Information Security Program. If the work is performed at the Government's facility, the Contractor shall comply with (Put in instructions/guidance required by your facility).

All contractor facilities shall provide an appropriate means of storage for CUI and materials. All CUI including legacy FOUO information and Covered Defense Information (CDI) (meeting the definition DFARS Clause 252.204–7012, Safeguarding Covered Defense Information and Cyber Incident Reporting) generated and/or provided under this Contract shall be marked and safeguarded as specified in DoD Instruction 5200.48, Controlled Unclassified Information (CUI) available at https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/520048p.PDF.

Any product containing CDI shall be assigned a distribution statement (distribution statements B through F) using the criteria set forth in DoDI 5230.24, Distribution Statements on Technical Documents and have this statement displayed per DoDI 5230.24, Enclosures 3 and 4. Distribution is authorized to the Requiring Office's Organization and supported Activity only. Other requests for deliverables under this Contract shall be referred to the TPOC/COR of this Contract for approval.

All controlled unclassified technical information shall be appropriately identified and marked with the following distribution statement(s):

Distribution Statement D: Distribution authorized to the Department of Defense and U.S. DoD contractors only (Critical Technology) (dated - _______). Other requests shall be referred to: Commander, Naval Air Systems Command, Attention: (Program/User Agency mailing address).

3.2.4.1 Marking. All information generated by the Contractor shall be properly marked. Classified information shall be marked IAW DoDM 5200.01, Vol 2, Marking of Classified Information. CUI, including Legacy FOUO information generated and/or provided under this Contract shall be marked IAW DoDI 5200.48. Technical information shall also be marked with appropriate Distribution Statements and Export Control warnings IAW DoDI 5230.24 and program Security Classification Guidance.

3.2.4.2 Public Release. Any CUI pertaining to this Contract shall not be released for public dissemination, including posting to any social media sites such as Facebook or Twitter, unless it has been approved for public release by appropriate U.S. Government authority. Proposed public releases shall be submitted for approval prior to release through Program Executive Office (PEO)(T), Public Affairs Office, 47123 Buse Road, RADM William A. Moffett Building, Patuxent River, MD 20670-1547.

3.2.4.3 Loss, Compromise and/or Electronic Spillage of Classified or Controlled Unclassified Information: All instances of loss, compromise and electronic spillage of classified or controlled unclassified information shall be reported to the COR, TPOC and Government Security Office within 72 hours of the incident occurring.

3.2.4.4 Compliance to NIST 800-171

In accordance with DOD INSTRUCTION 8582.01 SECURITY OF NON-DOD INFORMATION SYSTEMS PROCESSING UNCLASSIFIED NONPUBLIC DOD INFORMATION, the Contractor shall implement the CUI Security Requirements (Requirements) and associated Relevant Security Controls (Controls) in NIST Special Publication 800-171 (Rev. 1) (NIST SP 800-171), or establish a System Security Plans (SSP) and Plans of Action and Milestones (POAM) that varies from NIST 800-171 only in accordance with DFARS clause 252.204-7012(b)(2), for all covered contractor information systems affecting this contract.

The Contractor shall, at a minimum, meet the Basic Safeguarding Requirements as follows to meet the comparable security requirements of the NIST SP 800-171 as indicated.

The Government may, in its sole discretion, conduct reviews at the Contractor’s site to verify compliance. The Government will conduct such reviews at least every three (3) years (measured from the date of contract award) and may conduct such reviews at any time upon thirty (30) days’ notice to the Contractor.

If the Government determines that the security controls do not adequately implement the requirements of NIST 800-171, then the Government shall notify the Contractor of each identified deficiency. The Contractor shall correct any identified deficiencies within thirty (30) days of notification by the Government. The contracting officer may provide for a correction period longer than thirty (30) days and, in such a case, may require the Contractor to submit a plan of action and milestones (POAM) for the correction of the identified deficiencies. The Contractor shall immediately notify the contracting officer of any failure or anticipated failure to meet a milestone in such a POAM.

Upon the conclusion of the correction period, the Government may conduct a follow-on review at the Contractor’s facilities. The Government may continue to conduct follow-on reviews until the Government determines that the Contractor has corrected all identified deficiencies.

3.2.5 Operations Security (OPSEC): The Contractor shall develop, implement, and maintain an OPSEC program to protect controlled unclassified and classified activities, information, equipment, and material used or developed by the Contractor and any subcontractor during performance of the contract. The Contractor shall be responsible for the subcontractor implementation of the OPSEC requirements. This program may include Information Assurance and Communications Security (COMSEC). The OPSEC program shall be in accordance with National Security Decision Directive (NSDD) 298, and at a minimum shall include:

While performing aboard NAVAIR or NAVAIR sites, the Contractor shall comply with facility OPSEC program instructions and contribute to organization-level OPSEC efforts. Include OPSEC as part of its ongoing security awareness program and take all required Agency training. Be responsive to the Supporting OPSEC Manager on a non-interference basis. Protect sensitive unclassified information and activities, which could compromise classified information or operations, or degrade the planning and execution of operations performed by the RO and Contractor in support of the mission.

3.2.6 Anti-Terrorism Force Protection and Emergency Management: The work performed on this contract is not Emergency Essential in accordance with OPNAVINST 3440.17A and Government Emergency Management, Antiterrorism and/or Continuity of Operations Plans. Contractor personnel shall comply with all Government Emergency Management, Antiterrorism and/or Continuity of Operations Plans and directives. Contractor personnel shall not report for work at Government facilities upon declaration of Force Protection Condition CHARLIE or in any event or emergency where Government officials direct curtailment of operations to “Mission Essential Only”. All Contractor personnel assigned to a Government facility shall complete annual Antiterrorism (Level One) and Active Shooter training.

3.2.7 Cybersecurity

3.2.7.1 Cyber Incident Response. The Contractor shall, within fifteen (15) days of discovering the cyber incident (inclusive of the 72-hour reporting period, reference https://dibnet.dod.mil/portal/intranet/), deliver all data used in performance of the contract that the Offeror determines is impacted by the incident and begin assessment of potential warfighter/program impact.

Incident data shall be delivered in accordance with the Department of Defense Cyber Crimes Center (DC3). Reference https://www.dc3.mil/Organizations/DIB-Cybersecurity/DIB-Cybersecurity-DCISE/ In delivery of the incident data, the Contractor shall, to the extent practical, remove Contractor-owned information from Government covered defense information.

If the Contractor subsequently identifies any such data not previously delivered to DC3, then the Contractor shall immediately notify the contracting officer in writing and shall deliver the incident data within ten (10) days of identification. In such a case, the Contractor may request a delivery date later than ten (10) days after identification. The contracting officer will approve or disapprove the request after coordination with DC3.

3.2.7.2 NCIS/Industry Monitoring. In the event of a cyber-incident or at any time the Government has indication of a vulnerability or potential vulnerability, the Contractor shall cooperate with the Naval Criminal Investigative Service (NCIS) and associated law enforcement agencies, which may include cooperation related to: threat indicators; pre-determined incident information derived from the Contractor's infrastructure systems; and the continuous provision of all Contractor, or vendor logs that show network activity, including any additional logs the Contractor, subcontractor, or vendor agrees to initiate as a result of the cyber incident or notice of actual or potential vulnerability.

If the Government determines that the collection of all logs does not adequately protect its interests, the Contractor shall cooperate with the NCIS to implement additional measures, which may include allowing the installation of an appropriate network device that is owned and maintained by NCIS, on the Contractor's information systems or information technology assets. The specific details (e.g., type of device, type of data gathered, monitoring period) regarding the installation of an NCIS network device shall be the subject of a separate agreement negotiated between NCIS and the Contractor. In the alternative, the Contractor may install network sensor capabilities or a network monitoring service, either of which must be reviewed for acceptability by NCIS. Use of this alternative approach shall also be the subject of a separate agreement negotiated between NCIS and the Contractor.

In all cases, the collection or provision of data and any activities associated with this statement of work shall be in accordance with federal, state, and non-US law.

3.3 Detailed Support Requirements

3.3.1 Research and Analysis Support (O&M,N) Provide research and analysis support on internal and external issues in support of NAVAIR leadership, its resource sponsors, and fleet partners as identified in individual task orders:

3.3.1.1 Provide research on the current philosophy and strategic initiatives within the Department of Defense (DoD), Department of the Navy (DoN), and the Naval Air Systems Command (NAVAIR) including the Naval Aviation Enterprise (NAE) as well as the other services. Analyze the higher-level guidance and identify impacts and opportunities to NAVAIR, NAE and/or Department of Navy (DoN). Identify actions necessary for NAVAIR’s continued alignment with DoD and DoN Leadership thinking. Conduct organizational, resource management and other strategic level research studies.

3.3.1.2 Research contemporary industry and government management philosophies. Perform benchmarking to determine “best practices” on a variety of processes and procedures, e.g. financial management, logistics, and measurement.

3.3.1.3 Perform comparison/trend and forecasting analysis in the assessment of current workload and future projections considering the impact of current resource reductions and potential NAVAIR organizational changes.

3.3.1.4 Provide recommendations in the area of information and documentation systems for corporate data.

3.3.2 Strategic Initiatives/Planning Support (O&M,N) - Plan and implement various NAVAIR, DoD, and DoN mandated actions; provide the planning, documentation, and action identification required for implementing transformational strategic initiatives; and provide overall project planning, business analytics, and action tracking support as identified in individual task orders.

3.3.3 Executive Leadership Management Support (O&M, N) – Provide the following management staff support to NAVAIR executive leadership as identified in individual task orders:

3.3.3.1 Coordinate, facilitate, and document executive leadership meetings and conferences.

3.3.3.2 Design agendas that guide the group towards desired outcomes.

3.3.3.3 Ensure adequate time is available for presentation and discussion.

3.3.3.4 Develop draft requirements for enabling the planning and execution of NAVAIR’s executive leadership decision-making forum.

3.3.3.5 Provide day-to-day management support to the immediate office of AIR 00/V00 and the Corporate Operations Competency (AIR-V1)

3.3.3.6 Evaluate and present alternatives for program operations and workload prioritization, track and ensure completion of team action items and execute Command Leadership Team, Business Leaders Forum tasks and guidance. Facilitate meetings and off-sites.

3.3.3.7 Coordinate the preparation of reports, briefings, standards, and similar documents as required.

3.3.3.8 Collect and coordinate information for use in executive level briefings.

3.3.3.9 Design and develop executive level briefings and documents that effectively communicate complex concepts and ideas to assist leadership in conveying messages.

3.3.3.10 Facilitate data gathering and develop tools to support various leadership forums. Typical products to include: briefs, posters, paintings, brochures, point papers, fact sheets, and communiqués on strategic level topics.

3.3.3.11 Develop two-way information processes to disseminate data and obtain feedback regarding top-level issues and strategic implementation efforts throughout NAVAIR. Develop measurements to evaluate their effectiveness.

3.3.3.12 Design and develop best formats for communication of complex information.

3.3.4.10 Proofread and format documents prior to sending forward to Command Leadership Team.

3.3.4.11 Design and develop appropriate formats for communication of complex information.

3.3.4.12 Understand Navy Protocol for the development of invitations, formal correspondence, and other duties as required.

3.3.4.13 Develop executive correspondence utilizing Navy directives and manuals.

3.3.7 Administrative, Operational, and Technical Support Services (O&M,N)– Washington Liaison Office (WLO) Provide administrative and operational support staff to facilitate daily operations of the NAVAIR (WLO) to include on-site administrative support; coordination and scheduling of meetings, workshops and conferences; scheduling and allocation of workspaces and parking passes; equipment maintenance coordination; office security, technology support and transportation support services as identified in individual task orders:

3.3.7.10 Provide office security to include facility access control and disclosure.

3.3.7.11 Provide safeguarding, control, and accountability for storage, transmission, reproduction and disposition of classified material in accordance with Department of Defense (DOD) instructions and NAVAIR Security policy and procedures.

3.3.7.12 Provide necessary operational and maintenance support for WLO Secret Internet Protocol Router Network (SIPRNET).

3.3.7.13 Facilitate/process Pentagon visitor requests.

3.3.7.14 Provide non-NMCI technical support, including managing WLO IT resources, troubleshooting user/customer problems, installing software and hardware as appropriate, and addressing customer concerns.

3.3.7.15 Perform non-NMCI troubleshooting, resolve desktop/laptop operating problems, assess user needs and requirements and interface with NMCI as necessary.

3.3.7.16 Operate and coordinate maintenance and repair of VTC equipment at the WLO.

3.3.7.17 Install security updates and perform routine security assessments on non-NMCI WLO desktops and laptops.

3.3.8 Provide Continuous Capability Development and Delivery (C2D2) Executive Administrative, Operational and Technical Support Services (O&M, N). The contractor shall provide administrative, clerical, and operational support services to facilitate daily operations of the F-35 Joint Program Office (JPO) Executive Leadership Team in support of C2D2 efforts. The support services shall include front office executive management support services and executive transportation and support services as identified in the below subtasks:

3.3.8.1 Provide Front Office Executive Management Support Services

3.3.8.2 The contractor shall provide front office executive management support services in support of the F-35 JPO Executive Leadership to include but not limited to the following:

3.3.8.2.1 Provide Briefing Support

3.3.8.2.2 Coordinate, facilitate, and document meetings and conferences.

3.3.8.2.3 Design agendas that guide meeting towards desired outcomes.

3.3.8.2.4 Design and develop executive level briefings, documents that effectively communicate complex concepts and ideas to assist leadership in conveying messages.

3.3.8.2.5 Ensure adequate time is available for presentations and discussions.

3.3.8.2.6 Provide graphics design and illustration, format, and editing expertise.

3.3.8.2.7 Provide computer software support for briefings, brochures, documents, and multimedia presentations.

3.3.8.3 Perform Schedule Management

3.3.8.3.1 Coordinate and schedule daily, short term, and long term schedules utilizing Microsoft Outlook.

3.3.8.3.2 Compose calendars, schedules, itineraries, travel itineraries and arrangements, suspense, and tracking logs utilizing Microsoft Business Suite Applications and the Defense Travel System (DTS).

3.3.8.3.3 Maintain adherence to calendars, schedules, and actions to maximize use of time.

3.3.8.3.4 Ensure Executive Leadership Team schedules are up-to-date and resolve conflicting appointments.

3.3.8.3.5 Provide read-ahead binder(s), which include daily and weekly schedules as well as any materials for meetings occurring that day, for Executive Leadership Team.

3.3.8.3.6 Understand and provide guidance on the daily activities that support F- 35 JPO Executive Leadership Team.

3.3.8.4 Perform Administrative Duties

3.3.8.4.1 Provide continuous visitor control to include ensuring visitors understand where to receive badges, location and time of meeting, greeting and escorting visitors through building. Support may include interaction with Senior Defense Officials, Political Appointees, Foreign Officials, and other high ranking officials.

3.3.8.4.2 Configure the executive offices and conference room.

3.3.8.4.3 Perform support actions for travel through DTS to include travel order and voucher creation, travel order and voucher review, provide DTS help desk functions for F-35 JPO personnel.

3.3.8.4.4 Facilitate data gathering and develop tools to support various leadership forums. Typical products may include but are not limited to: briefs, posters, paintings, brochures, point papers, fact sheets, and communiqués on strategic level topics.

3.3.8.4.5 Manage established information management system for the maintenance of corporate reference files to allow for timely retrieval and archiving of data and information.

3.3.8.4.6 Coordinate maintenance and repair of office equipment.

3.3.8.4.7 Provide safeguarding, control and accountability, storage, transmission, reproduction and disposition for classified material in accordance with Department of Defense (DOD) instructions and F-35 JPO Security policy and procedures.

3.3.8.4.8 Ensure all materials are properly stored at the end of each work shift in accordance with the F-35 JPO Clean Desk Policy.

3.3.8.4.9 Allocate workspaces and parking passes to visitors.

3.3.8.4.10 Provide production and reproduction services to include document copying and facsimile services.

2.5.1.3.11 Coordinate to resolve desktop and laptop operating problems, assess user needs and requirements, and interface with F-35 Information Technology (IT) support.

3.3.8.4.12 Coordinate maintenance and repair of Video Tele-Conference (VTC) equipment.

3.3.8.4.13 Escort senior leaders to official meetings and functions.

3.3.8.4.14 Proof read and format documents prior to sending forward to Executive Leadership Team.

3.3.8.5 Manage Communications for Executive Leadership Team

3.3.8.5.1 Determine the best methods and techniques for disseminating information.

3.3.8.5.2 Assess all packages prior to F-35 JPO Executive Leadership review for format, content and review requirements in accordance with F-35 JPO policy.

3.3.8.5.3 Develop two-way information processes to disseminate data and obtain feedback regarding top-level issues and strategic implementation efforts throughout the F-35 JPO.

3.3.8.5.4 Design and develop appropriate formats for communication of complex information.

3.3.8.5.5 Proof read and format documents prior to sending forward to Executive Leadership Team.

3.3.8.5.6 Understand Air Force and Navy Protocol for the development of invitations, formal correspondence, and other duties as required.

3.3.8.5.7 Develop executive correspondence utilizing Air Force and Navy directives and manuals.

3.3.8.6 Provide C2D2 Executive Transportation and Administrative Support Services. The contractor shall provide executive transportation services in support of the F-35 JPO Executive Leadership Team and administrative services in support of the F-35 Program Operations Directorate during the C2D2 phases to include, but not limited to the below:

3.3.8.6.1 Provide Executive Transportation Services. Provide driver services for senior F-35 government personnel on official business in the National Capital Region (NCR) using Government owned vehicle.

3.3.8.6. Function as the primary transportation of Executive Leadership Team and other designated personnel, as required, to official functions both during normal duty hours and occasionally after normal duties depending on event timeline. Support outside of normal operating hours may be required depending on meeting, schedule, and location.

3.3.8.6.3 Master physical location of travel destinations, potential alternate routes, and emergency contact information.

3.3.8.6.4 Navigate and possess familiarity with typical meeting locations including the Pentagon, Capitol Hill, Crystal City, Arlington, and Military Bases in the NCR area.

3.3.8.6.5 Assist in loading and unloading of individual’s personal baggage and extend full courtesies to all passengers, such as opening doors, escorting to final location, providing directions etc.

3.3.8.6.6 Compose travel maps, routes, and alternate routes.

3.3.8.6.7 Understand and anticipate local travel patterns, heavy traffic areas, and preferred routes.

3.3.8.6.8 Work with Executive Assistant to determine scheduling and transportation requirements.

3.3.8.6.9 Coordinate the servicing and general upkeep of the government leased vehicles.

3.3.8.7 Perform F-35 JPO Operations Administrative Duties

3.3.8.7.1 Coordinate duties and activities with Director of Operations Business Services Lead.

3.3.8.7.2 Perform general administrative support to F-35 JPO Directorates, Assistant PEO (APEO) Functional Leads and Integrated Product Team (IPT) Leads.

3.3.8.7.3 Allocate workspaces and parking passes for F-35 JPO personnel and visitors. As requested, track and update seating and location of all F-35 JPO personnel. Assist in coordinating personnel moves within F-35 JPO and alternate locations.

3.3.8.7.4 Assist F-35 JPO in drafting facilities related policies and procedures for Government review and approval.

3.3.8.7.5 Assist in maintaining and update the facilities continuity binder detailing the responsibilities, major projects, policies, procedures, and all deliverables.

3.3.8.7.6 Assist in planning and executing facility maintenance and space modifications to support IPT requirements including submitting work requests to building maintenance and interfacing with building management on special projects and unresolved issues.

3.3.8.7.7 Provide support to the F-35 IPTs regarding facility repair and modification issues and requests.

3.3.8.7.8 Assist in maintaining and tracking physical property account (furniture, office and IT equipment) for assigned F-35 JPO spaces and personnel.

3.3.8.7.9 Manage the proper operation and maintenance of the F-35 JPO facilities and infrastructure.

3.3.8.7.10 Coordinate and work hand and hand with IT and Security POCs.

3.3.8.7.11 Coordinate with and monitor work assignments among building technicians, vendors, and contractors, to include escorting these personnel during maintenance/inspection actions.

3.3.8.7.12 Assist in coordination of large scale F-35 JPO off-sites, meetings, conferences, and functions. Coordinate with venue and various IPTs to include set-up to support events.

3.3.8.7.13 Provide advice and assistance on facility operations and procedures, and space and facilities management.

3.3.8.7.14 Provide safeguarding, control and accountability, storage, transmission, reproduction and disposition for classified material in accordance with Department of Defense (DOD) instructions and F-35 JPO Security policy and procedures.

3.3.8.7.15 Collect and coordinate information for F-35 JPO use by utilizing the two-way information processes to disseminate data.

3.3.8.7.16 Design, develop, and execute the best formats for communication dissemination throughout multiple JPO locations in Crystal City, VA. Location include, but are not limited to:

200 12th Street South, Arlington, VA 22202 2450 Crystal Drive, Suite 800, Arlington, VA. 22202 2521 South Clark Street, Arlington, VA, 22202

3.3.8.7.17 Provide safeguarding, control and accountability for storage, transmission, dissemination and reproduction of postal, unclassified and classified material in accordance with DOD instructions.

3.4 Labor Category Definition.

3.4.1 For the purposes of NAVAIR clause 5252.237-9501, “Addition or Substitution of Key Personnel,” the following labor categories have been designated as key:

Program Manager Project Manager Senior Analyst Subject Matter Expert I

3.4.2 All personnel employed under this contract shall meet the minimum labor category qualifications outlined in Attachment 1.

image1.png