Attachment IV - Questions and Answers.xlsx
XLSX spreadsheet 82 KB Posted
- Attached to
- Information Technology infrastructure support Federal contract opportunity
- Solicitation number
- N0040621R0003
About this file
This document contains questions and answers related to a solicitation for information technology infrastructure support services at various locations in Japan, Singapore, Hawaii, and other areas. The services include outside plant and premise cabling support, site surveys, training of local staff, responding to cable outages, and transportation of materials and equipment between sites. Technicians are required to have BICSI certifications and respond to outages within four hours. The Navy is the contracting agency and the period of performance includes potential overtime of 30% of the time. Reimbursement for travel, materials, and potential replacement staff is addressed. Compliance with laws and regulations in location countries is required.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| 2.1.11 21R0003 Amend 0004.pdf | ||
| 2.1.11 21R0003 Amend 0003.pdf | ||
| Attachment V - Ministry of Foreign Affairs 1 Apr 20.pdf | ||
| 21R0003 Amend 0002.docx | DOCX document | |
| Amend 0001.pdf | ||
| Attachment III - Wage Determination.pdf | ||
| Attachment II - Previous Contracting Efforts.docx | DOCX document | |
| Attachment I - Past Performance Questionnaire.docx | DOCX document | |
| 21R0003.docx | DOCX document |
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Text version
Sheet1
| Q&A # | Question | Section | Page | Text | Answer |
| 0001 | Is the offeror expected to procure all supplies for this contract? | A.5 | 3 | SINGLE AWARD FOR ALL ITEMS: Due to the interrelationship of supplies and/or services to be provided hereunder, | No, contractor is required to provide material up to the material CLINs if needed/requested by the Government. Contractor is required to provide all tools necessary to perform the tasks of the PWS except those specifically mentioned as Government provided. |
| 0002 | Is the offeror required to bid example cost items for Material related CLINs up to $15,000 or $5000? | 0010 | 8 | The contractor will be reimbursed for actual expenses incurred for local materials needed to complete contract performance at overseas locations up to $15,000.00. | Offeror is not required to bid example materials as part of their offer. Contractor awarded the contract will provide quotes for material needed and the COR/Site Manager will approve/disapprove the material for purchase. |
| 0003 | Will the customer reimburse for BICSI Certification in the extension years? | CLIN 3001 | 22 | Support to be provided by a BICSI Level III or higher certified Technician. | Contractor is required to be BICSI certified prior to award. Contractor is responsible for pricing in any other costs needed to retain certifications. No separate reimbursements will occur. |
| 0004 | Are Bill Of Material items separate from items purchased in the material CLINs? If so, what CLINs would the customer like to use to report those costs? | 6.2.1 | 41 | Provide Bill of Materials (BOM) to include profit and/or the ability to purchase materials for repair/replacement of existing non-compliant infrastructure to include bonding and patching requirements. | 5.1 refers to a BOM prepared for the Government for the Government to evaluate for purchase by the Government to accomplish repairs, 6.2.1 refers to a BOM to the COR/Site Manager for local purchase and material would fall under the material CLINs in accordance with the Not to Exceed amounts listed in each CLIN's description. |
| 0005 | Is the offeror expected to provide formal classroom training and documentation or does this performance requirement refer to informal adhoc training as questions are identified? | 6.3 | 41 | Train Organic Local National Workforce and DoD personnel in maintenance functions relating to the "layer one" Outside Plant/Premise cabling infrastructure including correcting deficiencies in applied installation techniques and principles as required. | The contractor will provide OJT (On the Job Training) to the Local National Workforce and DOD personnel for informal ad hoc training. The Government may request this training take place in a classroom setting however. Contractor is not required to provide formal documentation of training |
| 0006 | For site surveys will the offeror have access to GFM drawings, equipment and tools for existing line location? Will locating services be available to verify existing line locations. | 6.4 | 41 | Site Surveys. Provide data from OSP/ISP surveys that assists in establishing requirements for corrective maintenance of the information technology infrastructure based on standards listed in Appendix A. Assist engineering department in developing and designing local project to include Base Fiber Optic Master Plan budgetary matrix. | Yes, The BCO maintains documentation, equipment and tools the contractor will have access to in order to complete their tasks. |
| 0007 | Is the offeror expected to include 30% overtime on all service related CLINs? | 6.8.2 | 42 | The Contractor should anticipate working more than 40 hours per week 30% of the time during the period of performance (overtime hours not anticipated to exceed 10 per week). | Yes, the offeror is expected to include in their CLIN price the requirements stated in the PWS to include the Government's anticipated OT requirements. |
| 0008 | Which of the resources/locations in Japan are expected to support South Korea and how much time are they expected to spend there? | 6.8.4.3 | 43 | Korea: The United States does have a SOFA agreement with Korea. Contractor will be required to fill out SOFA paperwork before any visits to Korea. | All Technicians, are expected to support any site to include Korea for any period of time that meets the guidance listed in the contract and or changes approved by the KO. |
| 0009 | Will there be help with the Singapore portion of this in terms of immigration? | 6.8.4.2 | 43 | 6.8.4.2 Singapore/Diego Garcia: The United States does not have an SOFA agreement with Singapore/Diego Garcia. Contractor assigned will follow and adhere to current country and DoD rules and regulations regarding entry, working, and living in the country. As a minimum, contractor will need to provide passport, and if applicable, embarkation card, Immigration Forms along with supporting command letter to include Orders or Official Travel Authorization Forms, and Command Letter that certifies Sponsorship by the command for their stay in country. Detail requirements will be address at time of contract award | As stated government will provide the Command letter and any information specifically required of the government to provide. Contractor's shall follow the Foreign Clearance Guide at https://www.fcg.pentagon.mil/fcg.cfm. |
| 0010 | South Korea is not listed in paragraph 3 or any of the CLINS. Can the COR provide clarity regarding South Korea support expectations? | 6.8.8 | 44 | Travel. If necessary and authorized by the COR, travel will be reimbursed in accordance with the Government travel regulations and rates for the local area. The Contractor shall submit travel and lodging requirements to the NCTS-FE COR as directed. Travel is anticipated as part of this requirements to locations listed in paragraph 3. | Support in S. Korea will be in accordinance with the PWS for layer 1 support. Anticipated at 2 technicans for 4 weeks per year from all OCONUS locations. |
| 0011 | What is the size and weight requirement for equipment and material expected to be moved by contractor vehicles? | 6.8.9 | 44 | Transportation in Japan and Singapore. Transportation to and from the work site is the contractors responsibility to include the movement of materials and equipment when Government Furnished Transportation (GFT) is neither available nor economical in the best interest of this effort. | The size and weight would be dependent on the requirement. Contractors shall be capable of transporting large cable reels of 864S SM fiber or 2800 pair copper. |
| 0012 | Will the customer re-imburse for inter-base travel outside the normal work site commute distance or some maximum limit (e.g. a Yokosuka conractor tasked to Okinawa)? | 6.8.9 | 44 | Inter-base travel is anticipated to and from the work site as part of this requirement. | Travel between Main sites and their Satellites are anticipated and are part of routine travel and should be included in the technician's price. Example: Yokosuka to Tsurumi. Inter base travel example: Yokosuka to Sasebo or Okinawa would be covered under the travel line items in the PWS. |
| 0013 | Will the customer re-imburse for personnel replacement caused by circumstances outside the contractor control (e.g. Covid-19 or other health issues)? | 6.8.10 | 44 | Personnel Requirements. If personnel become, or are expected to become, unavailable for work under this contract, the Contractor shall notify the COR and the Contracting Officer in writing within 8 working hours of personnel unavailability. If personnel exceed leave privilege (10 annual/sick), the Contractor shall initiate replacement action–the Government may waive this requirement on a case by case basis. The Contractor would, subject to the concurrence of the COR and the Contracting Officer, promptly replace such personnel with personnel of substantially equal or greater ability and qualifications. All requests for substitutions shall be in writing and contain a complete resume for the proposed replacement personnel, and any other information requested by the COR and the Contracting Officer as needed to approve or disapprove the proposed substitution. The COR will evaluate such requests and promptly notify the Contracting Officer, who will notify the Contractor of the approval or disapproval in writing. If required personnel replacement does not occur in a timely manner such that the resultant reduction of productive effort is so substantial as to impair the successful completion of the contract, the Contracting Officer may seek remedy or terminate the contract in conformance with laws and regulations. | No |
| 0014 | Will the customer allow for normal contractor engineering PM/QA processes (e.g. peer/supervisor review) for contract deliverbles? | 6.9.2 | 45 | Performance Measures. Performance measures for satisfactory completion of this contract shall be measured by completion of deliverables and tasks identified in the PWS. Completion of deliverables and tasks shall remain within the scope of this PWS. At a minimum, the following metrics shall be applied: |
• 95% of the time there are no oversights in the review and analysis performed by the contractor that result in incorrect or inadequate assumptions, which, in turn, result in unacceptable recommendations.
• 95% of the time there are no oversights in the development of reports, documents or functional requirements, which could result in delays in meeting established timelines.
• All written documentation is written in a skilled business style. The documentation conforms to standards for documentation established by the Contracting Officer and the COR.
• 95% of the time work is completed within the established and agreed upon time frames.
| • The quality of the work and the content of deliverables (and their exposition) shall be highly professional. | Contractor can use their normal PM/QA processes for contract deliverables, as long as the minimum requirements specified in the PWS are met as specified in paragraph 6.9.2. | |||||
| 0015 | When delays are outside the control of the contractor, does the customer have a preferred process for delay notification and rescheduling of tasks? | 6.9.2 | 45 | 95% of the time work is completed within the established and agreed upon time frames. | All delays will be adjucated by the COR or COR Supervisor in disucssion with the KO when they fall outside of stated objectives and requirements in the PWS. | |
| 0016 | How are on-site technicians notified of cable outages? Is the on-site technician expected to be on-call outside the M-F 8-5 work periods? | 6.9.2 | 45 | All cable outages are responded to within four (4) hours by the On-Site Technician. Any cable outages that may occur between the hours of 2300 through 0500 shall be responded to by 0800. | Technicians are required to respond to cable outages at the COR, COR Supervisor or Site Manager's (who shall coordinate with the COR) discretion and in compliance with guidance in 6.8.2 and 6.9.2. | |
| 0017 | Is the "test equipment software" considered GFT or contractor provided? Can the customer provide a description of the equipment and software it is referring too? | 6.9.2 | 46 | Technicians will use test equipment software to upload all test results and provide to site managers. | All test equipment is provided by the Government. Current test equipment is Fluke DSX 5600, OTDRs and TBERD plus other devices with the expectation the contractor has the ability to learn functionality and operate any new test equipment. | |
| 0018 | Is this requirement intended to be, "Fleet Activities Singapore 90% and Diego Garcia/other sites 10%"? | 7 | 46 | Fleet Activities Singapore/Diego Garcia 90% and other sites 10% | Singapore and Diego Garcia will be split as directed within the 90 Percent and site visits throughout the theater to support other efforts as necessary (10 Percent) | |
| 0019 | Can the customer provide the Cert and ID letters referenced? | 9.1 | 47 | Contractor will provide a completely filled in “Contractor Cert LTR Blank (2).doc” and a completely filled in “Contractor Letter of ID Blank (2).doc” (attached) for each employee assigned to this project. | Yes, the Government will provide these letter upon contract award. | |
| 0020 | Is the contractor required to file a VAL for "other sites" or just their primary site? Is the contractor required to file a VAL for each vistation or just the first instance? | 9.3 | 47 | Visit authorization Letters (VALs), identifying/confirming personnel possess the appropriate access, are to be forwarded to the site before individuals report for work. | Site visit requests and frequency thereof will be required for each site or station based on current security posture. | |
| 0021 | Can the customer provide a copy of or reference to the "USFJ Instruction". | 4 | 56 | All contractor personnel arriving in Japan should utilize the process outlined in the attached USFJ Instruction to ensure they are recognized as members of the civilian component under Article 1.b. of the SOFA. | See answer to question 22 below. | |
| 0022 | Can the customer provide copies of these documents? | 7 | 57 | Attachments: |
1. USFJI 64-100, Contract Performance in Japan (25 Oct 2019)
| 2. Letter of April 1, 2020, Ministry of Foreign Affairs of Japan | USFJ 64-100 can be found here: https://www.usfj.mil/Portals/80/Carlson/64-100%20USFJI%20Revised%2018%20Oct%2019%20Final.pdf?ver=2020-02-05-211054-420. Letter of April 1, 2020 is now attached. | |||||
| 0023 | Is the contractor required to reimburse the government for medical or dental treatment required as a result of combat events? | 2ii | 92 | When the Government provides medical treatment or transportation of Contractor personnel to a selected civilian facility, the Contractor shall ensure that the Government is reimbursed for any costs associated with such treatment or transportation. | Yes | |
| 0024 | Is the contractor responsible for all employee housing, meal and transportation accomodations when engaed in a theater of operations? | 3 | 92 | Unless specified elsewhere in this contract, the Contractor is responsible for all other support required for its personnel engaged in the theater of operations under this contract. | Yes | |
| 0025 | Should this paragraph refer to "(d)(1)" instead of "(b)(1)"? | 3(d) | 92 | Compliance with laws and regulations. The Contractor shall comply with, and shall ensure that its personnel supporting U.S Armed Forces in the Republic of Korea as specified in paragraph (b)(1) of this clause are familiar with and comply with, all applicable— | No, (b)(1) is correct. It is referring to the fact that employees as described under (b)(1) shall be familiar with the laws and regulations. |
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