Questions and Answers to solicitation N0025920Q0040 ver 1.0.docx

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Accounts Receivable Support Services
Solicitation number
N0025920Q0040
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Wage Determinations Houston TEXAS 15-5284.txt TXT text file
PWS San Diego Aged Claims 1.1.pdf PDF

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Questions and Answers to solicitation N0025920Q0040

Q. Is this a new or existing requirement? If it is existing, can you please provide the existing contract number?

A. This is a new requirement.

Q. Section 5.1.31 it states: Throughout the life of the contract, all claims over 120 days from date of claim filing should be resolved. Does resolving a claim include successful collection of payment and submitting the claim to seek approval for a write off?

A. Yes, resolving a claim includes successful collection of payment and submitting the claim to seek approval for write-off.

Q. Is the response due on at 5:00 am PDT on June 1st?

A. Yes, responses are due 05:00 a.m. PDT on 01 Jun 2020.

Q. How is the service currently performed (e.g., inhouse, contractor, etc.)?

A. In-house.

Q. What is the daily productivity standard for completing the tasks?

A. around 250 claims a day. 1000 claims a week and about 4000 claims a month.

Q. Please advise further details regarding the volume in # of claims and also dollars outstanding?

A. Approximately 16,000 claims, and approximately $3.2M outstanding.

Q. Can you share an aging report with payer mix?

A. No

Q. Could the contract be extended beyond 4 months?

A. No Q. Is there an incumbent to this contract?

A. No.

Q. If applicable, what was the previous contract award number, amount and incumbent name?

A. None.

Q. Are there current employees filling this position that might intend on remaining with a new contractor?

A. No

Q. What are the WDOL classifications for this position?

A. Accountant III

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