SOW_FY19_Dental_hand_pieces_docx.docx

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Service and repair on dental hand-pieces to include 3 option years
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N0025919Q0033
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statement of work

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Dental_hand_pieces_questions.docx DOCX document
hand_pieces_Estimates_for_bidding_purposes_only.docx DOCX document
SOW_FY19_Dental_hand_pieces_UPDATED.docx DOCX document
Combined_Synopsis_Service_Maintenance_Dental_handpieces(011019).doc DOC document

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STATEMENT OF WORK

DENTAL HANDPIECES SERVICE MAINTENANCE WITH NO LOANER OPTION

GENERAL REQUIREMENTS: The effort required hereunder shall be performed in accordance with this Statement of Work and with all other terms and conditions set forth herein.

SCOPE: The contractor is required to provide all services, materials and equipment necessary for the repair/overhaul/replacement/preventive maintenance of handpieces (Hall Surgical Hose Handpiece: Model: Surgiartome, High-speed Model: NL900WS, Impact Air 45 High :

Model: Impact Air 45, Midwest RDH:

Model Midwest RDH, Solar Plus Handpiece:

Model: Solar, Star 430 High Speed Handpiece:

Model: 430 SWL, Star 430 High Speed Turbine:

Model 430 SWL, Surgairtome:

Model: Surgairtome-2, Surgiartome Bur Guard:

Model Sugairtome-2, Hall Surgical hose, Trend HP:

Model Trend HP-44 LS, W & H SYNEA:

Model: TOPLIGHT 896, Model: 956L, Model: 924 Motor 029751, Model:0297 50, Model: TOPLIGHT 898 LE Model: WA-56 LT, Model: TA-98 L 0297, Model: TA-96L Model: TA-98 LED, Model: TREND WP-64, Model: LT-25 Motors, Model: 924 MOTOR 0297, Model: TA98 LW, W & H Surgical Contra Angel Handpiece:

Model : WS-75 E/KM, ANTHOGYR HANDPIECS

W & H Surgical Contra Angel Headpiece W&H Hand Drill, Low Speed, W&H Hand Drill Straight Nose, Palisades Dental headpiece Specialty, Impact Air, Model : WS-75 E/KM, ANTHOGYR HANDPIECS, Endo Rotary Headpiece, DENSPLY Rotary headpiece, Endo Rotary, OSTEOMED Straight Headpieces, MECTRON Hand Drill, Surgical , NE111 headpiece, Surgical Dental EZ Titan Low Speed Motor, NSK AMERICAN CORP NSK, Midwest RDH Model: Prophy Head, BRASSELER OS Halls headpiece Model:PM-M09-200, OSTEOMED CORP, 1.1 Straight headpiece Model :450-0777, OSTEOMED CORP 18.1 Model: 450-0777 located in the Branch Dental Clinic and Branch Dental Annex from the Directorate for Dental Services, to ensure dependable and reliable equipment operation. The scope of work performed under these specifications includes the furnishing of all labor, and parts to perform all repairs on equipment listed, to assure continued operation at their designed efficiency and capacity. Contractor must pick-up and delivery handpiece repair at the Naval Dental Center, San Diego.

LOCATION: PICK UP AND DELIVERY TO BE: Naval Medical Center San Diego , 34800 Bob Wilson Drive Loading Dock 1, San Diego, CA. 92134-5000 Attn: Materials Management: BIOMED Repair Department, Building 1, Ground Floor, Room GD-18H1-FD.

NMCSD PREVENTIVE MAINTENANCE REQUIREMENTS:

a. Perform service repair/preventive maintenance to industry standards.
b. Ensure that only FULLY QUALIFIED FIELD ENGINEERS and TECHNICIANS who have gone through original equipment manufacturer (OEM) or comparable third party service schools for the above-mentioned equipment, shall be employed in the performance of any and all work performed under this contract. Upon request, contractor shall provide training certificates (or notarized copies) to the Material Management Department BIOMED division for verification.
c. Make repairs to the extent necessary (as determined by inspection tests or disassembly) to ensure a functional system that will efficiently serve its intended purpose.

NMCSD CORRECTIVE MAINTENANCE REQUIREMENTS:

a. Correct inoperable condition in a timely manner. Immediately upon contract award, the contractor will provide Material Management Department BIOMED division, Naval Medical Center San Diego, an emergency telephone number. Contractor will respond no later than two (2) hours after telephone notification Monday-Friday, hours of 0800–1500.
b. Provide only the work necessary to restore the equipment to a serviceable/operating condition by adjustments, replacement parts, or minor repairs when it is determined that extensive repairs and parts replacements are not necessary.
c. Equipment improvements/modifications shall be made only upon Material Management Department, Biomed Repair Department written approval and direction.
d. Notify the Material Management Department, Naval Medical Center San Diego Biomed Repair Department immediately upon receipt of OEM or replacement parts/equipment safety recalls notices.
e. Insure that original design and functional capabilities will not be changed, modified, or altered unless the Material Management Department, Biomed Repair Department, Naval Medical Center, San Diego authorizes such changes in writing.
f. Provide suitable OEM recommended repair equipment/tools required for the satisfactory execution of all repairs made.
g. Furnish manufacturer OEM approved lubricants and lubricate wear points within the equipment.
h. Extend to the Government all commercial warranties on replacement parts, consistent with standard industry inventory.
i. Biomed Repair and the Contractor will track every piece of equipment by serial number that is leaving the clinic for repair and ensure that the same item with the same serial number is returned.

NON-REPAIRABLE ITEMS:

NMCSD will not be charged for repair of items deemed unrepairable by the contractor. The item shall be returned to NMCSD for disposal/replacement.

TRAVEL AND RELATED EXPENSES: Contractor shall be responsible for service related shipping costs, trip expenses including round trip travel, mileage, and overnight living expenses.

SHIPPING:

Contractor shall be responsible for all shipping cost using FEDEX or UPS Ground.

Shipping address is:

Naval Medical Center San Diego ATTN: BIOMED REPAIR 32nd Street Annex

34800 BOB WILSON DRIVE

SAN DIEGO, CA 92134

RESPONSE TIME: Contractor shall use commercially reasonable efforts to:

a. Respond by telephone to any report of a malfunction requiring repair within two (2) hours of notification by NMCSD Monday – Friday, 0800-1500.
b. Provide on-site support within one (1) business day of notification by NMCSD personnel.

TITLE TO EQUIPMENT: Contractor shall not assume possession or control of any part of the equipment. The government retains ownership to title thereof.

LIABILITY: The Contractor shall not be liable for any loss, damage, or delay due to any cause beyond his reasonable control including but not limited to, acts of government, strikes, lockouts, fire, explosion, theft, floods, riot, civil commotion, war, malicious mischief or acts of God.

UTILITIES: The Contractor may use Government utilities, (e.g., electrical power, compressed air, and water) that are available and required for any service performed under this contract. The building engineer, to ensure compatibility with the Naval Medical Center's electrical wiring and equipment, must approve contractor electrical equipment.

ACCESS TO EQUIPMENT: Contractor shall be provided reasonable access to all equipment that is to be serviced and utility outlets required to do the service. The contractor shall be free to start and stop all primary equipment incidentals to the operation of the maintained equipment after permission is received from on-duty personnel responsible for such equipment.

GOVERNMENT PERSONNEL: NMCSD employees will not perform maintenance or attempt repairs to equipment while such equipment is under the purview of this contract unless agreed to in writing by the contractor.

PARTS AVAILABILITY: To ensure minimal equipment downtime, contractor shall maintain replacement repair parts and materials necessary to perform each repair or supply said parts and materials within two (2) business days.

LABOR: All compensation for labor are from the hours of 0800-1600. Local PST Time is included in the contract price. Any labor performed outside of this timeframe is not included in the contract pricing. If service becomes necessary to be performed between 1600-0800, NMCSD Biomedical Repair Division shall be notified prior to performance. Parts and materials: All compensation for parts and materials is included in contract price.

PARTS/SUPPLIES QUALITY: Parts and Supplies provided under this contract shall be new.

SECURITY REQUIREMENTS: Contractor will be required to contact Naval Station 32nd Base Pass and Decal Office Building 3436, 3101 Harbor Drive, San Diego, CA 92136 to receive a vendor base badge. Vendor will provide proof of Company’s Name, Company’s Insurance, Drivers Name, Drivers Insurance, Drivers Licenses, Make and Model of Vehicle, License Plate Number of Vehicle. I n the case of emergent repairs/service, the contractor will wait at the back gate (Main Street Gate) for an escort from Branch Dental Clinic, NAVBASE personnel.

CONTRACTOR CHECK-IN/CHECK-OUT: Directorate for Dental Services, Branch Dental Clinic, NAVSTA BIOMED Repair Department, Building 3231, Ground Floor, Room R-1-1, 2310 Craven Street, SAN DIEGO, CA. 92136-5596. During the hours of 0800-1500, Monday through Friday, prior to and upon completion of any service/repair performed.

SERVICE REPORTS: Provide an invoice slip of service rendered and completed.

The contractor, or his representative, shall complete the vendor report to include the following:

Contractor Name Technician’s Printed Name, Telephone Number and Signature Date and Time of Arrival ECN (Equipment Code Number) and Serial Number Time Expended Repairing/Service; Labor Hours, Rate and Materials Summary of Work Performed and Accepted by End-User (Government Representative’s Printed Name and Signature) All Service Reports shall be submitted within 72 hours of completion of service.

Field service reports will be e-mailed to:

USN.NMCSD-contractadministrator@mail.mil

Completed Service Reports Required Prior to Acceptance of any Invoice.

PREVENTIVE MAINTENANCE AND REPAIR SERVICE SCHEDULES

SERVICES SHALL BE REQUIRED BASED UPON THE FOLLOWING AGREED SCHEDULES:

PREVENTIVE MAINTENANCE: (Check One)

_______ One (1) time per fiscal year.

_______ Two (2) times per fiscal year.

___X___ As needed per customer request.

REPAIR: (Check One)

___X___ Monday - Friday, 0800-1500.

_______ Seven (7) days per week, 24-hour coverage.

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