STATEMENT_OF_WORK.doc

STATEMENT OF WORK

MEDICAL EQUIPMENT SERVICE MAINTENANCE WITH NO LOANER OPTION

GENERAL REQUIREMENTS:

The effort required hereunder shall be performed in accordance with this Statement of Work and in accordance with all other terms and conditions set forth herein.

The contractor shall provide all services, materials and equipment necessary for the preventive maintenance of the Getinge 733HC Sterilizer, Getinge 46-4 Cleaner/Disinfector, and the Lynx 410 LX Cage and Rack Washer located at the Divison of Animal Resources, Bldg 9 Naval Medical Center, San Diego (NMCSD)to ensure dependable and reliable equipment operation. The scope of work performed under these specifications includes the furnishing of all labor, and parts to perform all repairs on equipment listed, to assure continued operation at their designed efficiency and capacity.

“Repair” means any (a) modification, adjustment, or replacement of the hardware that corrects a malfunction by bringing the hardware into material conformity with the technical specifications for the hardware or (b) a procedure or routine that, when observed in the regular operation of the hardware, avoids the material adverse effect of the applicable nonconformity.

NMCSD PREVENTIVE MAINTENANCE REQUIREMENTS:

· Perform service repair/preventive maintenance to industry standards.

· Ensure that only FULLY QUALIFIED FIELD ENGINEERS and TECHNICIANS who have gone through original equipment manufacturer (OEM) or comparable third party service schools for the above-mentioned equipment, shall be employed in the performance of any and all work performed under this contract. Upon request, The contractor shall provide training certificates (or notarized copies) to the Medical Repair Branch for verification. The highest standard of professional capability and electrical/mechanica1 workmanship is to be maintained throughout the life of this contract.

· Make repairs to the extent necessary (as determined by inspection tests or disassembly) to ensure a functional system that will efficiently serve its intended purpose.

· Installation of system update changes to resolve specific product reliability problems. Hardware and software upgrades, defined as those changes that enhance or add product features, are not included.

· The contractor shall perform all scheduled preventive maintenance as agreed upon during initial Contact with the Contract Administrator.

NMCSD REPAIR REQUIREMENTS:

· NMCSD Biomedical Engineering will provide the initial assessment.

· Provide only the work necessary to restore the equipment to a serviceable/operating condition by adjustments, replacement parts, or minor repairs when it is determined that extensive repairs and parts replacements are not necessary.

· Equipment improvements/modifications shall be made only upon Medical Repair Branch written approval and direction.

· Notify the Medical Repair Branch immediately upon receipt of OEM or Replacement parts/equipment safety recalls notices.

· Ensure that original design and functional capabilities will not be changed, modified, or altered unless the Medical Repair Branch authorizes such changes.

· Provide suitable OEM recommended repair equipment/tools required for the satisfactory execution of all repairs made.

· Furnish manufacturer OEM approved lubricants and lubricate wear points within the equipment.

· Extend to the Government all commercial warranties on replacement parts, consistent with standard industry practices.

· The contractor shall pay for shipping costs to NMCSD related to repair using FEDEX.

RESPONSE TIME: The contractor shall use commercially reasonable efforts to:

· Respond by telephone to any report of a malfunction requiring repair within one hour of notification by NMCSD.

TITLE TO EQUIPMENT: The contractor shall not assume possession or control of any part of the equipment. The Government retains ownership to title thereof.

LIABILITY: The contractor shall not be liable for any loss, damage, or delay due to any cause beyond his reasonable control including but not limited to, acts of government, strikes, lockouts, fire, explosion, theft, floods, riot, civil commotion, war, malicious mischief or acts of God.

UTILITIES: The contractor may use Government utilities, (e.g., electrical power, compressed air, and water) which are available and required for any service performed under this contract. The building engineer, to ensure compatibility with the Naval Medical Center's electrical wiring and equipment, must approve contractor electrical equipment.

ACCESS TO EQUIPMENT: The contractor shall be provided reasonable access to all equipment that is to be serviced and utility outlets required to do the service. The contractor shall be free to start and stop all primary equipment incidentals to the operation of the maintained equipment after permission is received from on duty personnel responsible for such equipment.

GOVERNMENT PERSONNEL: NMCSD employees will not perform maintenance or attempt repairs to equipment while such equipment is under the purview of this contract unless agreed to in writing by the contractor.

PARTS AVAILABILITY: To ensure minimal equipment downtime, The contractor shall maintain replacement repair parts and materials necessary to perform each repair or supply said parts and Materials within__3__ days.

Labor: All compensation for labor 08:00am – 16:00pm Local PST Time) is included in the contract price. Any labor performed outside of this timeframe is not included in the contract pricing. If services becomes necessary to be performed beyond 16:00pm, NMCSD Biomedical Repair Division shall be notified prior to performance. Parts and materials: All compensation for parts and materials is included in contract price.

Parts/Supplies Quality: Parts and Supplies provided under this contract shall be guaranteed to be equal in all respects, including performance, interchangeability, durability and quality to the OEM parts when new or as presently recommended by the manufacturer.

CONTRACTOR CHECK-IN/CHECK-OUT:

The contractor is required to report to the Medical Repair Branch for Visitor Badges during the hours of 08:00am – 16:00pm, Monday through Friday, prior to and upon completion of any service/repair performed.The Contractor is required to submit/complete Naval Base San Diego RAPIDGate access to NMCSD. Contractor will contact the RAPIDGateprogram at 1-877-RAPIDGate or www.RAPIDGate.com in order to obtain RAPIDGate pass(es) as necessary in order to perform this contract.

FIELD SERVICE REPORTS: The contractor will furnish written or electronic Service/Repair Documentation to the Duty Staff at NMCSD Biomed. This service/Repair documentation is returned to NMCSD with the returned unit. The contractor or their repersenative shall complete the Service/Repair Documentation to include, at a minimum, the following:

· Contractor Name, Technician’s Printed Name and Telephone Number,and Signature

· Date and Time of Arrival

· ECN (Equipment Code Number) and Serial Number

· Time expended repairing/servicing; Labor Hours, Rate, and Materials

· Summary of work performed E-mail to: USN.NMCSD-CONTRACTADMINISTRATOR@MAIL.MIL Enterprise-Wide Contract Management Application (ECMRA). The contractor shall report contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the

Getinge 733HC Sterilizer, Getinge 4-64 Clean/Disinfect (Instrument Washer), and Lynx 410 LX Cage and Rack Washer via a secure data collection site. Contracted services excluded from reporting are based on Product Service Codes (PSCs). The excluded PSCs are:

(1) W, Lease/Rental of Equipment;

(2) X, Lease/Rental of Facilities;

(3) Y, Construction of Structures and Facilities;

(4) D, Automatic Data Processing and Telecommunications, IT and Telecom-

Telecommunications Transmission (D304) and Internet (D322) ONLY;

(5) S, Utilities ONLY;

(6) V, Freight and Shipping ONLY.

The contractor is required to completely fill in all required data fields using the following web address: https://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year.

Contractors may direct questions to the help desk, linked at https://www.ecmra.mil.

NMC Points of Contact: For all matters concerning performance of this contract, the primary point of contact shall be:

Contract Administrator

Naval Medical Center, San Diego

Biomedical Engineering Branch

Building 1, Ground Floor, Room GD-18H1

Phone: (619) 532-5191

Fax: (619) 532-8013

E-mail: USN.NMCSD-CONTRACTADMINISTRATOR@MAIL.MIL COMPLETED Service/Repair Documentation IS REQUIRED PRIOR TO ACCEPTANCE OF ANY INVOICE

PREVENTIVE MAINTENANCE AND REPAIR SERVICES

SCHEDULES

Services SHALL be required based upon the following AGREED schedules:

PREVENTIVE MAINTENANCE: (Check One)

One (1) time per fiscal year

Two (2) times per fiscal year __ X___ Four (4) times per fiscal year

_DEC_/_MAR_/_JUNE_/_SEPT_

REPAIR: (Check One)

__X___ Monday - Friday, 0800-1600 hrs.

Seven (7) days per week, 24-hour coverage

Naval Medical Center San Diego

Field Service Report (FSR)

Contractors performing maintenance services on government-owned equipment shall provide the following information, included on the Contractor’s Service Order, to the Duty Staff in the Med Repair Division.

CONTRACTOR NAME: ____________________________________________

TECHNICIAN/TEL NO. _____________________________________________

CONTRACT NO:

ECN: ___________________________

SN: __________________________

(Attach company FSR to this government form if necessary)

EQUIPMENT NOMENCLATURE: ____________________________________

(Use continuation sheet if necessary)

( REPAIR

( PREVENTIVE MAINTENANCE

WORK SUMMARY: ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

SERVICE START DATE: _____________

SERVICE END DATE: _____________

REPAIRS

Only authorized government official shall approve all repairs to government-owned equipment prior to any repair work. Repair work performed by the contractor without this approval shall be processed as an unauthorized commitment.

Repair Cost Estimate:

Labor Hours:____________________

Material Costs: __________________

Grand Total: ____________________

Labor Rate: _____________________

Services Accepted by Govt Representative: __________________________ _____________________

PRINT NAME

SIGNATURE

DATE

Invoices without field service reports may be delayed and/or rejected by the government.

NMCSD 6700/83 (7-05)

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