SU_DEAA01_STERRAD_200S_AND_NX_SOW_20150805.docx

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Intent to Award Sole Source STERRAD Service Maintenance
Solicitation number
N00259-15-T-0350
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Statement of Work

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04 AUG 2015

Statement of Work

Service and Maintenance for Sterrad 200s and Sterrad NX units.

GENERAL REQUIREMENTS: The effort required hereunder shall be performed in accordance with this Statement of Work and with all other terms and conditions set forth herein.

LOCATION: Sterile Processing & Distribution, Naval Medical Center San Diego, 34800 BOB WILSON DRIVE, SAN DIEGO, CA. 92134-5000.

1. SCOPE: The contractor is required to provide (Preferred Maintenance Service Contract; 24/7/365 M-F) all services, materials and equipment necessary for the repair/preventive maintenance of the Sterrad 200 units; SER#:10200070808 (Preferred Maintenance Service Contract 24/7/365 M-F Oct 2015-Sep 2016 line item one) for Sterrad NX units, SER#:10033050449, and SER# 10033060738, (line item two) located at Naval Medical Center, San Diego (NMCSD) to ensure dependable and reliable equipment operation. The scope of work performed under these specifications includes the furnishing of all labor, and parts to perform all repairs on equipment listed, to assure continued operation at their designed efficiency and capacity. (line item three includes option year Oct 2016-Sep 2017.

2. Location: Places of performance will be:

Biomedical Repair Department
Building One, Ground Floor
Naval Medical Center San Diego
34800 Bob Wilson Drive
San Diego, CA 92134

and/or:

Sterile Processing Division
Building One, Ground Floor
Naval Medical Center San Diego
34800 Bob Wilson Drive
San Diego, CA 92134

3. NMCSD Preventive Maintenance Requirements:

3.1. Perform preventive maintenance in accordance to OEM standards.

3.2. Ensure that only fully qualified field engineers and/or technicians who have gone through OEM or comparable third-party service schools for the equipment shall be employed in the performance of any and all work performed under this contract. Upon request, contractor shall provide training certificates or bona fides to the Material Management Department BIOMED division for verification and proof of conformity to this requirement.

3.3. Perform services, as determined by inspection, tests, or disassembly, to ensure a functional system that will efficiently serve its intended purpose and the technical specification for that equipment as designated by the original equipment manufacturer, unless otherwise directed in writing.

4. NMCSD Corrective Maintenance Requirements:

4.1. Immediately upon contract award, the contractor will provide Material Management Department BIOMED division (BIOMED) and emergency telephone number. Contractor will respond no later than two (2) hours after telephone notification from BIOMED, Monday-Friday, between the hours of 0800-1600.

4.2. Notify BIOMED immediately upon receipt of OEM safety recall notices or upon receipt of recall notices pertaining to any parts or materials utilized by contractor on the equipment.

4.3. Provide suitable OEM recommended equipment/tools required for the satisfactory execution of all services performed.

4.4. Furnish OEM approved lubricants or protective compounds and apply these to the equipment in accordance with OEM guidelines.

4.5. Replacement parts shall be covered by the contractor for the duration of the contract. Extend to the Government all commercial warranties on replacement parts. All replacement parts or units shall be new parts.

5. General Response Time:

5.1. Contractor will use commercially reasonable efforts to respond by telephone to any report of a malfunction requiring service within one (1) hour of notification from government, Monday through Friday, 0800-1600.

5.2. Contractor will use commercially reasonable efforts to provide on-site support within twenty-four (24) hours of notification from government.

6. Travel and Related Expenses: Contractor will be responsible for its service related trip expenses, including round trip travel, mileage, and overnight living expenses.

7. General Liability: The contractor will not be liable for any loss, damage, or delay due to any cause beyond reasonable control, including but not limited to fire, explosion, theft, flood, riot, civil commotion, war, malicious acts of mischief, or other circumstances outside of human control.

7.1 NMCSD Employees will not perform maintenance or attempt repairs to equipment covered under this contract while such equipment is under the purview of this contract without express, written concurrence from contractor.

8. Utilities and Facilities:

8.1. The contractor may use Government utilities (e.g., electrical power, compressed air, water) that are available and required for any service performed under this contract while at Government facilities. The facilities engineer(s) must approve of any contractor equipment which would connect to these utilities in order to ensure compatibility with NMCSD utilities.

8.2. Any outages required in order to perform services must be approved by NMCSD Facilities Management prior to initiation of work and shall be performed per Facilities' instruction. Contractor may request Facilities assistance in performing these outages if required.

8.3. Ensure that all use, storage, transport of any materials regulated by OSHA as "hazardous", required for the performance of this contract, is in in compliance with all federal, state, and local regulations. Contractor will have available MSDS's for any such materials on-site.

9. Shipment: The contractor will not exceed five (5) business days for shipment of all equipment coming from and/or going to NMCSD Biomed, minus exceptions or conditions as previously noted in this Statement of Work.

10. Access to Equipment: Contractor will be provided reasonable access to all equipment that is to be serviced and utility outlets required to do the service. The contractor shall be free to start/stop all primary equipment incidental to the operation of the maintained equipment after permission is received from on-duty personnel responsible for such equipment.

11. Labor: All compensation to Contractor for labor from the hours of 0730 to 1700 Pacific Standard Time, is provided for in this contract and included in the contract price. Any labor performed outside of this timeframe is not included in the contract pricing. If it becomes necessary to perform services after 1600 to 0600, NMCSD BIOMED shall be notified prior to performance.

12. Security Requirements: The contractor is required to submit/complete Naval Base San Diego RAPIDGate access to NMCSD. Contractor will contact the RAPIDgate program at 1-877-RAPIDGate or at www.RAPIDGate.com in order to obtain a RAPIDGate pass(es) as necessary in order to perform this contract. All costs for completing RAPIDGate access are the responsibility of the contractor.

12.1 While awaiting RAPIDGate access, contractor will, at a minimum, contact NMCSD Biomed no later than 1400 on the day prior to a scheduled visit to submit the required information to complete the NMCSD Temporary Security Pass. In case of emergent repairs or service, the contractor will wait at the NMCSD Main Gate for escort. Contractor must contact Biomedical Repair for escort or must contact the NMCSD Main Operating Room at 619-532-9000.

13. Contractor Check-In/Check-Out: Contractor is required to report to Material Management Department, Biomedical Repair Division at Building One (1), Ground Floor, Room GD-18H1 at NMCSD prior to and upon completion of any services or repair work performed.

14. Field Service Reports: Contractor will furnish a written or electronic vendor supplied Field Service Report (FSR) to the Division Officer of the Sterile Processing Division. All FSR's shall be submitted within 72 hours of completion of service. The contractor or their representative shall complete the FSR to include, at a minimum, the following:

1. Contractor Name

2. Technician's printed name, telephone number, and signature

3. Date and Time of Arrival

4. Items Serviced

5. Summary of services performed and accepted by End-User, with Government
Representative's Printed Name and Signature

14.1 Completed Field Service Reports are required prior to acceptance of any invoice. Failure to submit a Field Service Report will result in delay of payment or rejection of invoice from Government. It is highly recommended that the contractor attach a copy of the Field Service Report to their Wide Area Workflow Invoice in addition to the required submission to the Sterile Processing Division in order to expedite invoicing process.

15. Invoicing: All invoicing shall be done in accordance with this statement of work and in accordance with contract. Failure to do so will delay or interfere with payment for services rendered. All invoices will be submitted through Wide Area Workflow in accordance with the provisions of the contract.

16. NMCSD Points of Contact: For all matters concerning performance of this contract, the primary point of contact shall be:

Sterile Processing Division
Building One, Ground Floor
Naval Medical Center San Diego
34800 Bob Wilson Drive
San Diego, CA 92134

TEL: 619-532-8025

17. For administrative matters, the contractor may contact the contracting officer as designated in blocks 7.a, 7.b, 8, and 9 as found on the Standard Form 1449 issued for the contract, or may contact:

Material Management Department
Naval Medical Center San Diego
34800 Bob Wilson Drive
San Diego, CA 92134
TEL: 619-532-8110
FAX: 619-532-5596

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