SOW_GLIDEWELL.docx

Statement of Work

The contractor is require to provide custom Dental TAP, TAP 3, TAP 3 TL, TAP 3 ELITE APNEA Appliance, EMA Sleep APNEA Appliance, and Custom PRD(Removal Partial Denture) Frames Device required hereunder shall be performed in accordance with this Statement of Work in accordance with all other terms and conditions set forth herein.

Contractor shall provide all services, materials and equipment necessary for the custom and preventive maintenance of SLEEP APNEA and RPD located from DSS, Area Dental Laboratories, Department Naval Medical Center San Diego (NMCSD), to ensure dependable and reliable Sleep Apnea and RPD Devices that is dependable and reliable for individual custom appliance. The scope of work performed under these specifications includes the furnishing of all labor, and parts to perform all appliance listed, to assure continued operation at their designed efficiency and capacity.

The purpose of the agreement is to provide a continuous source of Sleep Apnea Devices and RPD Frame work to NMCSD DDS appliance arrangement. The ability of the contractor to meet the Government's demands for a custom Sleep Apnea Devices and Individual Personnel RPD Frame is the primary focus of this agreement. Pricing of items received under this agreement shall be based on the contractor's price list.

The contractor shall provide the items listed below on a as needed basis. Contractor shall have 4 full business day to process each case into their processing lab. Contractor will fabricate Sleep Apnea Devices in four (4) business days, RPD Frame work four (4) business days. Contractor will have one full business day to out-process each case. The Contractor will cover shipping fees on cases they receive. The shipping fees for the cases being returned will be charged to the NMCSD Federal Express Account.

The price list shall contain the pricing for all items listed below. The price list represents the contractor's current price. On the first day of the agreement, the contractor shall provide copies of the their schedule price list to NMCSD. Each price list shall be current as of the effective date of the agreement. The contractor shall maintain consumptions data. A consumptions data report will be provided to NMCSD within 5 workdays after the end of each month. The consumption data report shall contain the description, part number and unit price during the reporting period.The report shall be reviewed by NMCSD designated representative with discrepancies forwarded to the NMCSD Contracting Officer. Invoicing for items used will be billed in Wide Area Work Flow (WAWF).

Contractor Notice Regarding Late Delivery: In the event the contractor for any reason anticipates or encounters difficulty in complying with the agreement delivery schedule or date or in meeting any of the other requirements in this agreement, the contractor shall immediately notify the Contracting officer in writing, giving the pertinent details. The data shall be informational only in character and its receipt by the Government shall not be construed as a waiver by the Government of any delivery schedule date of compliance with any other agreement requirement by the contractor, or of any other rights or remedies provided to the Government by law under this agreement.

This agreement will become effective upon its execution. Either party may initiate agreement reviews and/or modifications whenever conditions warrant. Any changes, modification, or amendments shall be in writing and subject to the approval of both parties. The maximum period of performance for agreement is set by Contracting Officer.

“Repair” means any (a) modification, adjustment, or replacement of the appliance that corrects a malfunction by bringing the appliance into material conformity with the technical specifications for the appliance or (b) a procedure or routine that, when observed in the regular operation of the appliance, avoids the material adverse effect of the applicable nonconformity. Period of performance 15 June 2015 to 14 June 2016.

NMCSD PREVENTIVE MAINTENANCE REQUREMENTS:

Perform of service appliance/device maintenance to industry standards.

Ensure that only FULLY QUALIFIED CERTIFIED DENTAL LABORATORY TECHNICIAN and TECHNICIANS who have gone through original equipment manufacturer (OEM) or comparable third party service schools for the above-mentioned appliance, shall be employed in the performance of any and all work performed under this contract. Upon request, Contractor shall provide training certificates (or notarized copies) to the Area Dental Laboratory for verification. The highest standard of professional capability and technician workmanship is to be maintained throughout the life of this contract. Make repairs to the extent necessary (as determined by inspection tests or disassembly) to ensure a functional appliance that will efficiently serve its intended purpose. Appliance update changes to resolve specific product reliability problems. Product upgrades, defined as those changes that enhance or add product features, are not included. Contractor shall perform all scheduled appliance, repair and preventive maintenance as agreed upon during initial Contact with the Contract Administrator.

NMCSD REPAIR REQUIREMENTS:

NMCSD DDS, ADL, will provide the initial assessment. Provide only the work necessary to restore the appliance to a serviceable/ functional condition by adjustments, replacement parts, or minor repairs when it is determined that extensive repairs and parts replacements are not necessary. Appliance/Device improvements/modifications shall be made only upon ADL, written approval and direction. Notify the NMCSD, DDS, ADL immediately upon receipt of OEM or Replacement parts/appliance safety recalls notices. Insure that original design and functional capabilities will not be changed, modified, or altered unless the NMCSD, DDS, ADL authorizes such changes. Provide suitable OEM recommended repair applicance/tools required for the satisfactory execution of all repairs made. Furnish manufacturer OEM approved lubricants and wear points within the appliance/device. Extend to the Government all commercial warranties on replacement parts, consistent with standard industry practices.

TRAVEL AND RELATED EXPENSES:

Contractor shall be responsible for its service related trip expenses including round trip travel, mileage, and overnight living expenses.

RESPONSE TIME: Contractor shall use commercially reasonable efforts to:

Respond by telephone to any report of a malfunction requiring repair within one hour of notification by NMCSD.

Provide on-site support within 24 hours of notification by NMCSD personnel.

TITLE TO EQUIPMENT: Contractor shall not assume possession or control of any part of the appliance/device. The Government retains ownership to title thereof.

LIABILITY: Contractor shall not be liable for any loss, damage, or delay due to any cause beyond his reasonable control including but not limited to, acts of government, strikes, lockouts, fire, explosion, theft, floods, riot, civil commotion, war, malicious mischief or acts of God.

UTILITIES: Contractor may use Government utilities, (e.g., electrical power, compressed air, and water) which are available and required for any service performed under this contract. The building engineer, to ensure compatibility with the Naval Medical Center's electrical wiring and equipment, must approve contractor electrical equipment.

ACCESS TO EQUIPMENT: Contractor shall be provided reasonable access to all appliance/device that is to be serviced and utility outlets required to do the service. The contractor shall be free to start and stop all primary equipment incidentals to the operation of the maintained equipment after permission is received from on duty personnel responsible for such equipment.

GOVERNMENT PERSONNEL: NMCSD employees will not perform maintenance or attempt repairs to appliance/device while such appliance/device is under the purview of this contract unless agreed to in writing by the contractor.

PARTS AVAILABILITY: To ensure minimal appliance/device downtime, Contractor shall maintain replacement repair parts and materials necessary to perform each repair or supply said parts and Materials within 1 day.

COMPENSATION:

Labor: All compensation for labor (0800-1700 Local PST Time) is included in the contract price. Any labor performed outside of this timeframe is not included in the contract pricing. If services becomes necessary to be performed beyond the contract agreement, NMCSD Biomedical Repair Division shall be notified prior to performance. Parts and materials: All compensation for parts and materials is included in contract price.

Parts/Supplies Quality: Parts and Supplies provided under this contract shall be guaranteed to be equal in all respects, including performance, interchangeability, durability and quality to the OEM parts when new or as presently recommended by the manufacturer.

Vendor Point of Contact: Customer Service: Diana Plascencia

Local Vendor Point of Contact: Diana Plascencia

Vendor local e-mail: Diana.plascencia@glidewell.com

Directorate for Dental Services (DDS), Area Dental Lab (ADL) POC: Lewis Todd Carpenter, CDR, DC, USN

The following are authorized ordering personnel.

NMCSD DDS Personnel:

1. DDS ADL Supply Mr. Archie Gajardo

2. CDR Lewis Todd Carpenter (Branch Dental Clinic, NAVSTA)

3. Mr. Henry Morris (Branch Dental Clinic, NAVSTA)

4. Mr. Joel M. Labrador (Branch Dental Clinic, NAVSTA)

5. Mr. Danilo B. Roque (Branch Dental Clinic, NAVSTA)

6. Mr. Bill J. Ruiz (Branch Dental Clinic, NAVSTA)

7. Mr. George Mendoza (Branch Dental Clinic, NAVSTA)

8. DDS Admin: Ms. Pollyanna Daniels (DDS Admin)

9. DDS MAO: Ms. Kathleen Pinon-Larkin (DDS Admin)

Naval Medical Center San Diego Contracting Officers

INVOICING INSTRUCTIONS AND PAYMENT FOR SERVICES

Invoices for services rendered under this Task Order shall be submitted electronically through Wide Area Work Flow - Receipt and Acceptance (WAWF):

The vendor shall self-register at the web site https://wawf.eb.mil. Vendor training is available on the internet at http://wawftraining.com.

One or more separate invoices will be prepared per order. Do not combine the payment claims for supplies provided under this contract ordered through multiple orders within one invoice.

Select the Create Invoice And Receiving Report combo within WAWF as the invoice type (destination/destination). The Invoice and Receiving Report combo prepares the Material Inspection and Receiving Report, DO Form 250, and the Invoice at the same time.

Back up documentation (such as delivery receipts, etc.) can be included and attached to the invoice in WAWF. Attachments created in any Microsoft Office product are attachable to the invoice in WAWF.

The following information regarding Naval Medical Center San Diego is provided for completion of the invoice in WAWF:

Issuing Office DODAAC: N00259 Admin DODAAC:

Acceptor DODAAC: N00259

LPO DODAAC: N00259

Pay DODAAC: HQ0248 The contractor shall submit invoices for payment per contract terms. The Government shall process invoices for payment per contract terms.

For more information on Wide Area Workflow, please contact the Wide Area Workflow Implementation Team at wawf@nmlc.med.navy.mil.

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