N0025326P7015 Post Warranty Sole Source Redacted.pdf

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HP Jet Fusion 3D Printer Series Post-Warranty Maintenance and Support
Solicitation number
N0025326P7015
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This document is a Justification for Sole Source (Simplified Acquisitions <$10K to $250K) for post-warranty hardware maintenance and support services for government-owned HP Jet Fusion 4200 series 3D printing equipment.

The requirement includes onsite support with defective media retention (DMR) and a one-time HP 3D Recertification Service, with a service start date of July 31, 2026. The sole source is MasterGraphics DBA M5D, located at 2920 Marketplace Drive, Suite 101, Fitchburg, Wisconsin 53719, USA. The original equipment manufacturer is HP, Inc., located at 501 Page Mill Road, Palo Alto, California 94304. The justification asserts that MasterGraphics DBA M5D is the only approved vendor authorized to perform maintenance on the government-owned HP Jet Fusion 4200 printer (SER# SG77734003), processing station (SER# SG77536005), and build units (SER# SG76J35003, SG76K35001). The document emphasizes that the equipment relies on proprietary HP diagnostic software, firmware, and complex hardware components not available to the general public or non-certified technicians. The justification cites risks of equipment downtime, warranty voidance, and mission impact from using unauthorized providers, as well as long-term cost implications due to secondary repairs and out-of-pocket expenses. The document was certified on July 10, 2026, by a Logistics Management Specialist and approved by Contracting Officer A. Rae.1500938729 in accordance with FAR 13.106-1(b) and FAR 6.303-2.

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