N0024419Q0247_1.02_PWS_CREDO_-Individual_and_Family_Resiliency_Instructor_30_July_2019.docx

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INDIVIDUAL AND FAMILY RESILIENCY INSTRUCTOR FOR CHAPLAIN RELIGIOUS ENRICHMENT DEVELOPMENT OPERATION CREDO
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N0024419Q0247
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PERFORMANCE WORK STATEMENT

Commander Navy Region Southwest Individual and Family Resiliency Instructor Broadway Complex Naval Base San Diego, CA

PART 1

General Information

1. BACKGROUND: Commander Navy Region Southwest (CNRSW) requires an Individual and Family Resiliency Instructor for Chaplain Religious Enrichment· Development Operation (CREDO). This personnel support requirement is needed to expand access to CNRSW Region Religious Program and CREDO pastoral care programs which sustain the Fleet, enable the Fighter and support Families. The Chief of Naval Operations (CNO) characterizes CREDO as a "Family Readiness Program". OPNAVINST 1738.1 series provides specific policy guidance for CREDO programming. This directive aptly characterizes CREDO as "not faith-specific" but “spiritual in nature which refers to that which gives meaning and purpose to life, or to the practice of a philosophy, religion or way of living." CREDO programming is a specialized aspect of CNIC Religious Programs that promotes a culture of moral leadership as well as individual and family resiliency to withstand the stresses of military life.

1.1 Description of Services: The contractor shall facilitate quality workshops, seminars and retreats offering an Individual and Family Readiness Programs to Active Duty, Reservists (in an active duty status) and their family members and other authorized DoD persons.

1.2 Objectives: CREDO provides the tools to thrive personally and professionally, while meeting the arduous challenges of active duty military service. These CREDO events will develop resiliency and enhance their marriage, sense of duty, and overall well-being, thereby strengthening the Navy's goals and mission.

2. SCOPE: The purpose of this order is to provide a qualified Contractor Instructor necessary to complete the mission and objectives of the CREDO workshops, seminars and meetings to address the needs of our Sailors, their family members, and other uniformed DoD personnel in an active duty status. Encompassing the topics of Women’s Resiliency, Personal Resiliency, Family Resiliency and Marriage, ASIST and workshops and retreats throughout Commander, Navy Region Southwest. The Vendor will attend scheduled Commanding Officer, Master Chief breakfasts; Ombudsman evening meetings, Leadership Resource Training, Surface Forces Religious Ministry trainings held at Naval Base Coronado (NASNI and NAB), Murphy Canyon and Naval Base San Diego.

3. TECHNICAL REQUIREMENTS:

3.1 U.S. Citizen

3.2 English Language; proficient in writing and speaking

3.3 Possess one of the following:

- an accredited Master’s degree
- a Social Work degree (accredited by the Council on Social Work Education)

- a Counseling/Mental Health fields (accredited by the specific governing body for professional competencies in that professional expertise)

- Board Certified as a Life-Coach with a Master Degree in a related field.

3.4. Licensure/Certification: If a Religious Ministry Professional, must be certified by a Religious Organization recognized by Department of Defense as a duly designated representative of that faith. If a social worker, must be licensed and certified by a state to independently practice social work with an advanced degree level. If a mental health counselor or professional counselor must be certified by a governing body in their field and hold licensure as an independent Professional Counselor, Marriage and Family Therapist, Social Worker or Psychologist or Professional Life-Coach.

3.4.1. Possess instructor/trainer certifications in:

ASIST: http://www.livingworks.net/ safeTalk: http://livingworks.net/ Myers/Briggs Type Indicator: http://capt.org

3.4.2. Clinical Pastoral Education: A minimum of four (4) units of Clinical Pastoral Education (CPE) or equivalent clinical training experience; or successfully completed clinical program(s) accredited by the Association for Clinical Pastoral Education (ACPE), the College of Pastoral Supervision and Psychotherapy (CPSP), or the National Association of Catholic Chaplains. Equivalent Training: 200 hours of supervised ministry in a formal education program that incorporated both ministry formation and pastoral care skills development or extensive clinical supervision in practicing listening, attending and caring skills in the context of individual and/or group work.

3.4.3. Professional Experience: At least 3 years of professional experience, exhibiting:

3.4.3.1. Ability to work as a part of a multidisciplinary team and provide insight and opinions to the Government-led teams;

3.4.3.2. Professionalism, personal initiative and demonstrated good judgment;

3.4.3.3. Knowledge and skills in facilitating training; in suicide awareness and intervention; marriage workshops and retreats; safeTALK, ASIST, women’s workshop and retreats; family workshops and retreats; team-building workshops.

3.4.3.4. Outstanding organizational skills, attention to detail and the ability to prioritize, meet deadlines, and work under constant pressure;

3.4.3.5. Skills in applying complex fact-finding, analytical, and problem-solving methods and techniques;

3.4.3.6. A high level of experience in coordinating a variety of retreats, workshops, seminars, conferences, symposia and overall project management; and,

3.4.3.7. Ability to multi-task and to work simultaneous projects, communicate with and brief senior Government Officials in a clear and concise manner.

3.4.4. Possess a good working knowledge of Microsoft Suite and desktop computer hardware for formulating metrics for higher authority.

4. GENERAL CONTRACT SUPPORT: The Contractor/Vendor is directly responsible for ensuring the accuracy, timeliness and completion of all tasks and deliverables in sections 5 and 6 below. This requirement enables the means to achieve reliable, sustainable, seamless, cost effective and timely delivery of CREDO programs and services throughout the NRSW enterprise.

4.1 Possess an understanding of military customs, courtesies, traditions, protocol, and honors rendered in conjunction with military ceremonies.

4.1.2 Maintain office hours with the Region Chaplains Office at Broadway Pier, Building 1.

4.1.3 Must demonstrate ability to interact with people from all socio-economic backgrounds, military, their family members, sexual orientation and/or civilians.

5. OBJECTIVES AND TASKS: The vendor will assist CNRSW Religious Programs in providing the mission of strengthening Fleet, Fighter and Family. This effort includes:

5.1 Provide pastoral care tone of the force workshops, retreats, and seminar training modules to address: suicide awareness and intervention, healthy professional and interpersonal boundaries, women’s resiliency, spiritual resiliency, and communication skills.

5.1.2 Collecting relevant data and perspective on spiritual needs and interests of single Sailors, and those with young families;

5.1.3 Independently Facilitate CREDO workshops, seminars, (Marriage, Family, Women’s, Personal Resilience, safeTalk, and ASIST to address emerging command or geographic area pastoral care requirements in Commander Navy Region SW;

5.1.4. Coordinate with the CREDO staff to ensure proper scheduling and logistics to support each event.

5.1.5. Make appropriate referrals to a chaplain or other helping professionals within the Navy system when trauma and traumatic loss needs arise, especially with wounded, ill and injured service members, and their families;

5.1.6. Promote knowledge sharing among other caring professions within the Navy system through collaborative ventures that increase professional cross-pollination in prevention and intervention pastoral care services for Sailors, Marines and Coast Guardsmen and their families;

5.1.7. Provide professional services in the research, development, and evaluation of expanded CREDO retreats, workshops and seminars. The number of hours expended per month shall not exceed 160 hours (40-hour work week). The number of hours expended per week may fluctuate in pursuit of the technical objective, provided that such fluctuation does not result in the utilization of the total hours of effort prior to the final day of the Base Year of the contract. Written reports are submitted as described below with an illustrative table indicating some reporting elements

5.1.8. Utilize Microsoft Suite to capture measures of performance and measures of effectiveness regarding the impact of CREDO programs in order for Echelon I, II, MII and IV commands and other stakeholders to have access to data and trend analysis.

5.1.9. Task progress reports and data trend assessments by the vendor will be submitted monthly to the Region Chaplain, carbon copy the Senior Enlisted Advisor, and CREDO Director using Microsoft Suite. Submit finalized report on the Chief of Chaplains Analytics Tool for Religious Ministries

5.1.10. These deliverables include, but are not limited to facilitating week-end retreats/workshops and week-day workshops and seminars. Proposed draft documents, background papers, executive summaries, memos, briefs, and reflected in the Monthly Status Report.

5.1.11. All raw data as well as resulting tables, matrixes, reports, manuals, audio/visual aids and other such reports generated in execution of this task order shall become the property of the U.S. Government. Products to be in report, print, presentation, or other format as approved by CNIC Force Chaplain or designated representative.

5.1.12. The vendor will maintain professional certifications, credentials and ethical standards required in the field of pastoral care and/or social work; as verified by the Contracting Officer Representative (COR/RELMIN) Management and Program Analyst.

5.1.13. The vendor shall comply with station and government policies and regulations regarding identification badges, parking, professional decorum, and U.S. Navy Information Assurance and Personal Identifiable Information.

5.1.14. Complete mandatory TWMS and DoN scheduled trainings.

6. DELIVERABLES / TASKS:

Deliverables/tasks shall include, but are not limited to:

Deliverable Title
Task Number
Description / Type of Format
Reviewer /

Acceptor

ASIST
2, 3.4.3.3
Co-facilitate ASIST training
Surveillance Officer /COR
safeTalk
2, 3.4.3.3
Co-facilitate ASIST training
Surveillance Officer /COR
Meyers Briggs Type Indicator (MBTI)
2, 3.4.3.3
Provide MBTI during workshops, seminars and retreats.

https://www.capt.org/ Surveillance Officer /COR

Microsoft Suite
3.4.4

5.1.9.

Measurement of performance and effectiveness of impact of the CREDO program and to formulate metrics
Surveillance Officer /COR
Chief of Chaplains Analytic Tool
4.1.4, 5.1.10
Used to provide accurate Religious Ministries reports by website.

SECNAVINST 5351.1

Surveillance Officer /COR

Weekly Staff Meetings
4.1.4.2
Attend scheduled weekly staff meetings with the CREDO staff
CREDO Director
Workshops, Seminars, Retreats
5.1.3
Provide week-end or week-day instruction to service members and their families using a Chief of Chaplains prepared curriculum.
Surveillance Officer /COR
Coordinating Retreats
5.1.5
Coordinate any scheduled trainings are on the CREDO schedule
Surveillance Officer /COR
Confidentiality
5.3.1
Team member of Professional Navy Chaplaincy, vendor will follow the guidelines of SECNAVINST 5351.1
Surveillance Officer /COR
Military Customs
6.1.2, 6.1.3
Familiarization
Surveillance Officer /COR

7. GOVERNMENT MANAGERIAL CONTROLS:

7.1.1 Government personnel: Do not exercise any of the following functions over contractor employees:

1.8.13.1. Supervise or direct.

1.8.13.2. Approve leave or other absences.

1.8.13.3 Train or approve training.

1.8.13.4 Conduct performance appraisals or other evaluations.

1.8.13.5 Provide or approve awards and recognition.

1.8.13.6 State or propose by what method a contractor will perform their duties.

1.8.13.7 Discipline contractor

7.1.2. Contractor/Vendor: May not exercise any of the following functions:

1.8.14.1 Supervise government personnel.

1.8.14.2 Supervise employees of other contractors.

1.8.14.3 Administer or supervise government procurement activities.

1.8.14.4 Perform inherently governmental functions.

1.8.14.5 Evaluate, discipline or reward government personnel

7.1.3. The vendor interprets new requirements on their own initiative; apply new methods to resolve complex and/or intricate, controversial or unprecedented issues and problems, resolving most of the conflicts that arise. The vendor will keep the Region Chaplain informed of progress and potentially controversial matters.

8.0. PEROID OF PERFORMANCE:

FY19 Base year: 30 September 2019 thru 29 September 2020 FY20 Option Year 1: 30 September 2020 – 29 September 2021 FY21 Option Year 2: 30 September 2021 – 29 September 2022 FY22 Option Year 3: 30 September 2022 – 29 September 2023

PART 2

DEFINITIONS, ACRONYMS & PUBLICATIONS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER’S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. DEPARTURE FROM SPECIFICATION (DFS). Deviation from standard parameters and specifications established in one or more of the Applicable Publications listed herein.

2.1.7. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in Lowest Price Technically Acceptable procurement, an offer can be rejected if it does not have a firm commitment [in the form of signed and dated “Letters of Intent”] from the persons that are listed in the proposal.

2.1.9. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.10. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.11. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.12. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.13. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.14. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.15. WORK WEEK. 40 hours over a seven-day period, not to exceed 160 hours per month.

2.2. ACRONYMS:

CFRCode of Federal Regulations
CONUSContinental United States (excludes Alaska and Hawaii)
CORContracting Officer Representative
DFARSDefense Federal Acquisition Regulation Supplement
DODDepartment of Defense
eDFSElectronic – DFS System
FARFederal Acquisition Regulation
ISICImmediate Superior in the Chain of Command
KOContracting Officer
OCIOrganizational Conflict of Interest
PRSPerformance Requirements Summary
PWSPerformance Work Statement
QAQuality Assurance
QAPQuality Assurance Program
QASPQuality Assurance Surveillance Plan
QCQuality Control
QCPQuality Control Program
TATechnical Assistant
TETechnical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Items and Services: Government furnished equipment under this contract are incidental to the place of performance and remains accountable to the Government (FAR 45.000(b)(5) exception) and shall remain in the Government facility at all times. Government will furnish to the contractor the following:

3.1 Standard office furnishings/equipment for the contractor assigned to government facilities; e.g., desks, telephone, PCs, access to NMCI and other required software tools. The contractor shall maintain the assigned office space in a neat and orderly manner. The contractor shall check out any government-furnished property that supports the week-end retreats/seminars.

3.2 Access to copy of publications listed under in Part 7, “Applicable Publications” below in either electronic or printed format.

3.3. Government Furnished Property:

The Region Chaplain will provide adequate working space, all equipment, (e.g., desk, chair, computer, copier, telephone, etc.), utilities, janitorial services, and expendable operating supplies for the duration of this task order. The Contractor/Vendor shall maintain the assigned office space in a neat and orderly manner. The Contractor/Vendor shall use government-furnished facilities, supplies, and equipment (except government vehicle) to accomplish the tasks required under this order. The Contractor/Vendor shall not remove any government-furnished equipment or supplies from the complex without the expressed written permission of the Senior Enlisted Leader or their designated representative.

PART 4

SPECIFIC TASKS

4. SPECIFIC TASKS: Contractor shall provide CREDO programs to Sailors, Marines, Coast Guardsman, Reservists and their family members.

4.1. Support the CREDO mission of providing Retreats, Workshops, Seminars and trainings for Marriage, Women’s and Personal resiliency programs.

4.1.1. Preparing for each retreat, workshop and seminar includes coordination with the CREDO staff for logistical set up and registration.

4.1.2. Local travel to NB San Diego, NB Coronado, NB Point Loma, NLF Imperial Beach to support CREDO retreats, workshops, seminars and trainings.

4.1.3. Over the Horizon travel to NAS Fallon, NAS Lemoore, NSA Monterey and NB Ventura County, NAWS China Lake, NAF El Centro and NWS Seal Beach to support CREDO retreats, workshops, seminars and trainings.

4.1.4. Administrative Functions: check registration numbers, record attendance, etc with the CREDO Director and the Chief of Chaplain’s electronic Analytical Tool. As well as an MSR to the Region Chaplain; Management and Program Analyst for upload to the CORT Tool.

4.1.4.1 To be available for weekly staff meetings with the CREDO Director.

4.1.4.2 CREDO obligations – required attendance at the following:

a. Weekly Staff Meetings

b. Weekly one-on-one meeting with the Region Chaplain or as required.

4.1.4.3 Maintain government purchased professional books, workbooks and any electronic training aids in an organized manner.

PART 5

EVALUATION, GUIDELINES, COMMUNICATION, PHYSICAL DEMANDS, WORK ENVIRONMENT AND TIME SHEET

5. EVALUATION, GUIDELINES, PERSONAL CONTACTS, PHYSICAL DEMAND, WORK ENVIRONMENT AND TIME SHEET: Contractor shall comply with the following:

5.1. Evaluation: Will be conducted by the Contracting Officer Representative (COR) via use of a Quality Assurance Surveillance Plan (QASP)

5.2 Guidelines

5.2.1. Normally accepted professional ministry standards will usually serve as guidelines for most work. In many cases, guidelines and expectations will be established by the Navy Chief of Chaplains, CNRSW or CNIC. The contractor uses judgment, initiative and resourcefulness in deviating from established methods to modify, adapt, or refine broader guidelines to resolve specific complex and/or intricate issues and problems; treat specific issues or problems; and propose new policies and practices.

5.2.2 The contractor shall notify the CREDO staff for coordination of duties if the contractor should become ill, on vacation or any other instance when the contractor is unavailable. If the absence is an emergency contact one of the CREDO staff immediately.

5.2.3 Must uphold and adhere to the highest standards of personal conduct, morals and ethics for a professional leader, and must always be conscious of the trusted position he/she holds and the reputation he/she embodies as a staff member of CREDO.

5.3 Communication

5.3.1. Confidentiality: SECNAVINST 5351.1 states all persons serving under the auspices of the PNC are bound by DON regulations and expectations governing professional and personal conduct. Such conduct includes, confidentiality and maintaining professional boundaries.

5.4 Physical Demands

5.4.1 Physical Demands:

The employee performs primarily sedentary work. Some walking, standing, carrying of light items, cleaning of immediate work area will be required. Travel will be required in the delivery of CREDO programs and services within CNRSW AOR.

5.5 Work Environment

5.5.1 The majority of work is performed in an office/classroom or contracted venue setting, with no unusual risks or discomfort. The employees must obtain and maintain an organizational Conflict of Interest affidavit on file with the client organization. Government point of contact is the Region Chaplain at (619) 532-3898.

6.1 Type of Contract: A Firm Fixed Price – Service contract.

7.1 Security Requirements: A security clearance is not required for this position.

7.1.2 The contractor will provide to the COR and the Security Manager a Visit Authorization Letter (VAL) identifying all employees performing on the contract. The VAL shall be validated and signed by the company Facility Security Officer (FSO) or company owner or president.

7.1.3 An application for a Contractor’s Access Card (CAC) will be initiated by the COR upon receipt of VAL. The CAC will be used to gain access to DoD resources and installations. When the CAC is no longer required, the Senior Enlisted Advisor to the Region Chaplain or Program Manager will recover the CAC from the Contractor employee and return the CAC to the local Personnel Support Detachment.

7.1.4 The VAL is required for CAC issuance and will include the following information:

7.1.5 Contractor’s company name, address, and telephone number, assigned CAGE Code, certification of the level of facility security clearance (if required), contract number and expiration date.

7.1.6 Name, date and place of birth, Social Security Number (SSN) and citizenship of the employee(s).

7.1.7 Contractor employee(s) email address (for CAC issuance).

7.1.8 Certification of the employees’ personnel security clearance (type of clearance, date clearance granted, type of investigation and date investigation completed) and any special access authorizations required for the visit.

7.1.9 Purpose of visit.

7.1.10 Date or period during which the VAL is to be valid. (Can be up to 12 months)

7.1.11 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. If the contractor is the last one in the office space, they will ensure government facilities, equipment, and materials shall be secured (locked).

7.1.12 Identification of Contractor: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced are suitably marked as contractor products or that the contractor participation is appropriately disclosed.

7.1.13 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor’s performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor’s performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

7.1.14 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor’s performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. A Technical Assistant (TA) may be assigned by CNRSW to assist the COR in the administration and surveillance of the contract. The TA has no authority to provide technical direction or make any changes to the contract.

PART 6

APPLICABLE PUBLICATION

6. APPLICABLE PUBLICATION (CURRENT EDITIONS)

The publication is listed as a reference:

· SECNAVINST 1730.7 series provides specific guidance on Religious Ministry with the Department of the Navy

· SECNAVINST 1730.9 series provides specific guidance on Confidential Communications to Chaplains

· SECNAVINST 1730.10 series provides specific guidance on Chaplain Advisement and Liaison

· SECNAVINST 5351.1 series provides specific policy guidance for Professional Navy Chaplaincy programming

· OPNAVINST 1730.1 series provides specific guidance on Religious Ministry in the Navy

· COCINST 1738.1 series provides specific guidance for Chaplains Religious Education Development Organization (CREDO)

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. ATTACHMENT/TECHNICAL EXHIBIT LIST:

7.1 Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Requirements
Performance Standard

(and AQL) Method of Performance Assessment

Professionally Deliver CREDO programs to authorized members of the services and their family members
Provide 100% of the time
Review of submitted Monthly and Quarterly Status Reports by Surveillance Officer
Provide Chief of Chaplains pastoral care to all attendees of the retreats, workshops, seminars and trainings
Provide 100% of the time
Random checks and customer comments & complaints
Provide input to the CREDO schedule for any contractor obligated trainings in the AOR
Provide 100% of the time
Weekly CREDO staff meetings
Provide CREDO support for NAS Fallon, NAS Lemoore, NSA Monterey, NB Ventura County, NLF Imperial Beach, NB San Diego, NB Coronado, NB Point Loma, NWS Seal Beach, NAWS China Lake, NAF El Centro
Provide 100% of the time
Review of submitted Monthly and Quarterly Status Reports by Surveillance Officer
Proper Invoicing of services to the government
Submitted correctly 100% of the time
Review of submitted invoices by the COR
Confidentiality
Provide 100% of the time
Random checks and customer comments & complaints
Micro-soft suite
Provide 100% of the time
Review of submitted documents/metrics by the Surveillance Officer
Metrics
Provide 100% of the time
Review of metrics submitted to the Surveillance Officer/Mgmt & Pro Analyst
Propose new curricula /venues based on research/trends and demographics of service member metrics
Provide 100% of the time
Review of submitted Monthly and Quarterly Status Reports by Surveillance Officer

PRIMARY PERFORMANCE OBJECTIVES

Primary Performance Objective
Performance Standard
Method of Surveillance
Addressees
Method of Performance Assessment
Research and Develop proposed workshops, and seminar modules from a pastoral care perspective: sexual assault prevention, suicide prevention/ response, domestic violence prevention, healthy professional and interpersonal boundaries, ethical behavior/ spiritual resiliency; evaluate the above initiatives.
Provide 100% of the time
Monitor Tasks & Deliverables/ evaluate effectiveness rating by CREDO participants 80% favorable score is bench mark for minimum acceptable rating.
COR
Surveillance Officer/Mgmt. & Pro Analyst
Attend regularly scheduled weekly CREDO staff meetings
Provide 100% of the time
Provide 100% Inspection
CREDO Director
Provide a status of current work related subjects/ schedules
Monthly Status Reports and data trend analysis submitted
Provide 100% of the time
Provide 100% Inspection
COR
Monthly, NLT the 5th of each month to the Region Chaplain, cc COR

7. Performance Goals and Standards:

Contractor/Vendor’s performance will be measured on the ability to provide the deliverable products in the specified format and on time.

Work a 40-hour week over a seven-day period; to include weekends and evenings. Weekly hours may fluctuate, but will not result in the utilization of the total hours of effort prior to the final day of the Base Year of the contract (2,080 hours).

8. Hours of Operation:

The Individual and Family Resiliency Instructor is responsible for conducting business full time, 40 hours a week over seven days, except recognized federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

9. A Government issued CAC is required for this position.

10. Place of Performance:

Work is to be performed in the government-provided office space, classrooms and various contracted venues within Navy Region Southwest Area of Responsibility, in coordination with CREDO Director but as directed by the CNRSW Region Chaplain.

11. Deliverables:

All deliverables must meet professional standards and the requirements set forth in the contract, and any work orders. Monthly Status Reports (MSRs) are also required, which provide information of work completed, work in progress, work outstanding, as well as highlighting problems encountered and anticipated, and hours expended and remaining, and accumulated costs. MSRs will be submitted electronically to the CNRSW Region Chaplain, carbon copy the Management and Program Analyst/COR, and CREDO Director.

12. Travel and Other Direct Costs (ODC):

This contract does not claim responsibility for relocation nor dislocation allowance for Contractor/Vendor moving expenses.

The Contractor/Vendor will be required to travel to Coast Guard and Navy Installations within Navy Region Southwest AOR. Quotes are based on GSA Per Diem rates: https://www.gsa.gov/travel/plan-book/per-diem-rates

Travel Authorized under this task order:

Installation
Performance

Standard

Qtr.
Allowable cost
NB San Diego, NB Coronado, NB Point Loma, NLF Imperial Beach, NAF El Centro, NWS Seal Beach
Provide 100% of the time
1st, 2nd, 3rd, 4th
1,000.00
NAS Fallon, NAWS China Lake, NB Ventura Co.
Provide 100% of the time
1st
2,000.00
NSA Monterey, NAS Lemoore
Provide 100% of the time
2nd
1,980.00
NB Ventura Co.
Provide 100% of the time
3rd
1,000.00

CREDO staff will ensure all trainings, workshops, and retreats have adequate supplies and training materials staged (if METRO SD) for the Instructor to use during all events provided by the Instructor.

13. Points of Contact:

Personal contacts include individuals or groups from outside the Region, including other Government personnel, consultants, vendors, or representatives of professional associations, in moderately unstructured settings. Ad hoc contacts may include Navy officials who are several managerial levels removed.

14. Third Party Offers: No Third Party Offers will be considered.

1.5.2 Recognized Federal Holidays: Contractor is not required to perform services on the following holidays if they fall on a weekday:

Labor Day

Martin Luther King Jr.'s BirthdayColumbus Day
President's DayVeteran's Day
Memorial DayThanksgiving Day
Independence DayChristmas

New Year’s Day

INSPECTION AND ACCEPTANCE:

Inspection and acceptance of the services to be furnished hereunder shall be made at destination by the receiving activity. All deliverables must meet professional standards and the requirements set forth in the contract. COR: Cindy Blankenship, Management and Program Analyst (619) 532-4820; Cindy.Blankenship@navy.mil.

16.0 INVOICING INSTRUCTIONS:

The vendor will invoice for monthly payment by, (1) Receive and Acceptance form (R&A) submitted to the Management and Program Analyst, and (2) Payment will processed each month via electronic submission of invoice in Wide Area Work Flow/iRAPT – Receipt and Acceptance (WAWF).

WAWF/iRAPT Routing Data Table

Field Name in WAWF
Data to be entered in WAWF
Pay Official DoDAAC
N68732
Issue By DoDAAC
N00244
Admin DoDAAC
N00244
Inspect By DoDAAC
N00242
Ship To Code
N00242

Service Approver (DoDAAC)

Accept at Other DoDAAC
N/A
LPO DoDAAC
N00052

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