2.01 - N0018926R0001 RFP.pdf

SEE ADDENDUM

(No Collect Calls)

N0018926R0001 02-Dec-2025

b. TELEPHONE NUMBER

771-229-3607

8. OFFER DUE DATE/LOCAL TIME

01:00 PM 06 Jan 2026

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

N001899. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

ETHAN OTHERSEN

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

NAVSUP FLC NORFOLK CONTRACTING

NORFOLK OFFICE

ATTN: E OTHERSEN

1968 GILBERT STREET STE 600

NORFOLK VA 23511-3392

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE N00055 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

SEE SECHEDULE - N00055

BENJAMIN DEDJOE

SEE SCHEDULE VA

TEL: 410-873-1030 FAX:

FAX:

TEL: 771-229-3607

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$25,500,000

NAICS:

541330

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF122

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

N0018926R0001

Section SF 1449 - CONTINUATION SHEET

PERFORMANCE WORK STATEMENT

Performance Work Statement (PWS)

CONTRACTOR ENGINEERING AND TECHNICAL SERVICES

IN SUPPORT OF

FLEET CYBER COMMAND/COMMANDER, U.S. 10TH FLEET (FCC/C10F)

Shore Equipment Installation and Maintenance Management Program (SEIMMP) III

1. INTRODUCTION

1.1 The Shore Equipment Installation and Maintenance Management Program (SEIMMP) provides technical direction and labor for engineering, installation, and maintenance of electronic systems and equipment and their associated infrastructure in support of Fleet Cyber Command/Commander, U.S. 10th Fleet

(FCC/C10F) and other entities as directed for security, cyber and other IT related mission requirements.

Tasks performed under this contract shall directly relate to program management, design, engineering (both software and hardware), documentation, database analysis, installation, testing, training, maintenance, and logistics of the program as required and directed by FCC/C10F mission managers. This effort is to support

Department of Defense (DoD) and Department of Navy (DoN) systems and equipment working within

Navy facilities entities that are operationally aligned to FCC/C10F.

2. SCOPE

2.1 This PWS defines and establishes the requirements and tasks for a comprehensive program for quality assurance and engineering mission support of FCC/C10F security, cyber, and IT electronic systems and support equipment. The contractor shall provide worldwide technical support to all related systems critical to DoD and FCC/C10F mission execution and protection, including:

2.1.1 Secure Communication Networks (SCI/NGEN/VOIP/TELEPHONY), Tactical and Analysis

Systems, Communications Systems, and associated Distribution Systems ISO National Mission directives and agencies. Scope will often include the installation of network infrastructure (racks, cable trays, cabling, drops) for a multitude of classification networks and is not expected to include actual cryptologic or IT centric hardware for this area. Expertise in usage, installation and repair of multiple media types is required. The capability to work closely with a multitude of different agencies will be critical.

2.1.2 Electronic Security Systems (ESS) and Physical Security Equipment (PHYSEC) to include

Electronic Access Control (EACS), Intrusion Detection (IDS), Closed Circuit Television (CCTV), mechanical access control devices, video analysis, enterprise solutions, and other related physical security elements. The SEIMMP program is LENEL-centric; however, knowledge in multiple security-related types and equipment are required, such as DMP, BOSCH, LAMAS/RAMAS, and other varying systems used in securing of buildings. The SEIMMP program is expected to support system administration and potential network engineering of ESS systems, which will require certifications that are addressed in Section 12.

2.1.3 Minor construction in support of space modifications for FCC/C10F IT and PHYSEC installations. Construction will be coordinated with local NAVFAC/Building Representatives as needed. Minor construction efforts may include:

- Installation of cabinets, racks or furniture supporting mission operations.

- Installation of cabling to include copper and fiber.

- Installation of cable trays, conduits, ducting and other raceway ISO cabling.

- Installation of power whips ISO cabinets, racks and furniture.

- Installation of power distribution panels incidental to equipment operational requirements.

- Modification or replacement of doors incidental to Sensitive Compartmented Information

- Facility SCIF compliance standards and related instruction.

2.1.4 The contractor shall provide personnel required to successfully implement and manage the tasks prescribed in this PWS. The contractor shall execute individual efforts under this PWS upon receipt of Government task orders, which address and define specific requirements. The quality assurance and engineering support herein described is designed to achieve the maximum operational capability of each system by providing contractor support with skill levels and expertise that augment organic FCC/C10F capability.

3. APPLICABLE DOCUMENTS

3.1 The following documents form an essential part of this PWS. Subsidiary documents, referenced in the cited documents, are also applicable as referenced herein. In all cases of conflict between provisions of the PWS and the documents referenced herein, this PWS shall govern. Subsequent changes to cited documents are applicable.

- ANSI/ASME Y14.100M, Engineering Drawing Practices (Available for purchase online at the contractor’s expense)

- CNSSAM TEMPEST/1-13, RED/BLACK Installation Guidance, dated 17 January 2014.

- MIL-HDBK-454A, General Guidelines for Electronic Equipment, dated 3 Nov 2000 (Available

Online)

- DoD 5220.22, National Industrial Security Program (NISP), dated 18 Mar 2011(Available

Online)

- DoD Manual 5220.22-M National Industrial Security Program Operating Manual, dated 18 Mar

2011 (Available Online)

- Intelligence Community Directive ICD 705 Sensitive Compartmented Information Facilities, dated 05 Nov 2020 (Available Online)

- USFLTCYBERCOM/C10F Computer Aided Drawing Standards (Attachment III)

- NSGINST 2450.1, NSG Shore Electronics Criteria dated 01 JUL 97 (Attachment VI)

- SECNAV M5510.36, Department of the Navy (DON) Information Security Program, dated June

2006 (Available Online)

- SPAWAR Shore Installation Process Handbook 2014 (12 NOV 2014) (Available Online)

4. REQUIREMENTS

4.1 Program Management

4.1.1 The contractor shall effectively manage the technical risks, cost and schedule aspects of all work performed in response to this PWS. Management efforts shall support the successful fulfillment of all contract requirements.

4.1.2 The contractor shall designate a Program Manager (PM) who will be the program management lead and primary Point of Contact (POC) with all Contracting Officer’s Representatives (COR) and serve as the manager of the application of this contract.

4.1.3 The PM shall provide oversight of contractor personnel, perform periodic inspection of tasks, serve as the principle point of contact with the Government, and adjust contractor resources in response to changes in workload and priorities as needed. The PM shall arrange for and provide the technical, managerial and administrative support necessary to ensure the effectiveness and integrity of these required services. The PM shall keep in close contact with the COR. The PM shall provide verbal and written notification to the COR and Contracting Officer (KO) of any event known to the contractor which may jeopardize cost, schedule, or technical performance within eight (8) hours of incident.

4.1.4 A Project Manager (PJM) can also be utilized to manage installation tasking and tasking specific to the contract to enable improved communication between onsite activities and the Program

Management Office (PMO) for FCC/C10F at Fort Meade, MD. The PJM, along with the PM, will encompass the contractor required portion of the Program Management Office (PMO), alongside the government Program Manager (PM) and Project Managers (PJM).

4.1.5 Both the PJM and PM shall work closely with the PMO to coordinate tasking, schedules and efforts to complete all requested tasking under the contract.

4.2 Tasks

4.2.1 Definitions

- Basic Electronic Systems Engineering Plan (BESEP) - The BESEP is an agreement between

FCC N42 PMO, the site receiving the installation, and all other parties that are affected or have responsibilities during the installation. It documents the plan for the installation and will define the installation plan as well as the physical, mechanical, electrical, safety, testing, training support, and operational transition requirements of the installation. It is important that the

BESEP clearly and succinctly defines how associated commands are affected and the actions or responsibilities that are expected by all participating activities. In short, it documents the agreement of principal commands on what is to be installed, who will provide the equipment to be installed, who is responsible for each part of the installation, and what is affected by this installation.

- Installation Design Plan (IDP) - The IDP is developed for every hardware installation in accordance with the format and content provided by FCC N42 PMO in conjunction with the contractor. An IDP is a drawing package containing all of the information needed to allow installers to successfully complete and troubleshoot an installation. Ideally, the IDP should enable trained installers to efficiently complete the installation without referring to any other documentation, less usage of the BESEP. If any other documentation is required, the contractor should ensure that it will be readily available at the installation site. The IDP should also contain drawings that are traditionally provided for troubleshooting. Block diagrams are drawings that usually fit into this category.

4.2.2 Site Surveys. The contractor shall participate in site surveys at FCC/C10F Continental United

States (CONUS) and Outside the Continental United States (OCONUS) locations for the purpose of gathering data necessary for the development of site BESEPs and IDPs. These surveys shall be coordinated with the PMO and shall include Government representatives to provide guidance on requirements for particular tasks. Further guidance on each site survey shall be specified in the associated task order.

4.2.3 Preparation of Site-Specific BESEP and IDPs. The contractor shall develop and prepare site-specific BESEP and IDPs. The BESEP shall be initiated and completed IAW task-specific guidance and requirements from Government technical representatives. The BESEP is the main technical standard from which the IDP shall be derived. The IDP and its associated drawings shall include elevation and floor layout details, power requirements, interface mountings, details of interface pipe, conduit, duct work, signal flow diagrams, block diagrams, wiring diagrams, cable diagrams, and other attachments. The drawings shall include identification of required hardware to effectively install, repair, and/or modify, and provide information on limitations of interconnecting criteria. Limiting criteria includes but is not limited to; maximum length of cables to maintain operational tolerance, piping and tubing fill rates, environmental considerations such as air conditioning, heating, and ventilation, shock and vibration requirements, auxiliary equipment and facility requirements, and human engineering considerations. After final signature approval from

FCC/C10F, final documentation packages, which accurately reflect building, room, and system configurations, shall be prepared and disseminated as directed by FCC/C10F.

4.2.4 Preparation of Fabrication/Installation Drawings. The contractor shall prepare drawings and related documentation with sufficient information and supporting detail to allow for procurement of parts and material for fabrication/installation to be performed by non-engineering craftsmen.

The system design and equipment installation shall conform to standards set forth by the

Government in the form of written system descriptions and standard installation drawings

(ANSI/ASME Y14.100M). All installation drawings shall be AUTOCAD-based, which will be provided by the Government via a Government-controlled computer system on NMCI NIPR.

Usage and conversion to Adobe PDF formats is common. Knowledge and ability to create CAD documents from other formats, i.e. PDF, JPEG, etc., will be necessary. All planning and final documentation shall be maintained and kept on Government networks and portals For Official Use

Only (FOUO), i.e. NMCI NIPR, and are managed as Controlled Unclassified Information (CUI).

Contractor-procured and maintained networks may be utilized for day-to-day work efforts associated with the documents, but only after FCC/C10F approval. Any documentation stored or used on a contractor network of equipment for this program shall be made for inspection and review/control by the COR/KO and meet Government and classification controls.

4.2.5 Installation Design Plan Reviews. There will be three levels of design review as noted below.

4.2.5.1 Initial Design Submittal Review (30%). The Initial Design Review shall be held at such time as documentation has been prepared to an extent which defines the overall scope of the project, but which may still lack the details necessary for actual fabrication or installation of equipment. Development of the 30% will be based BESEP submittals and red-lined drawings used from site surveys. A minimum of two copies of the 30% drawings shall be furnished to the government. One copy will be returned to the contractor with comments after review by the Government. The 30% will be reviewed by external sources, i.e. FCC/C10F commands.

4.2.5.2 Second Design Submittal Review (90%). The Government's review and approval of the 30% documents shall constitute approval for the contractor to proceed with the 90% plans. These

90% drawings shall constitute a complete design that details all aspects of the construction, modification, relocation, and installation efforts that shall be required. A minimum of two copies of the 90% drawings shall be submitted; one copy will be returned with comments after review by the Government.

4.2.5.3 Final Design Submittal Review (100%). The Government’s review and approval of the 90% shall constitute approval for the contractor to proceed with the 100% plans. Once the comments and changes noted in the 90% review are incorporated into the drawings, the 100% drawings shall constitute a complete design that details all aspects of the construction, modification, relocation, and installation efforts that shall be required. A minimum of two copies of the 100% drawings shall be submitted to the government.

4.2.5.4 Software Formats. The contractor shall maintain requisite ability to create, manipulate and update data and information in Microsoft Word, Excel, and Project 2000, Adobe and

AUTOCAD formats. The COR will provide the listed formats and upgrades to the contractor as required.

4.2.6 Electronic Equipment Site Preparation and Installation

4.2.6.1 The contractor shall participate in site surveys at FCC/C10F CONUS and OCONUS locations for the purpose of site familiarization and coordination to effect electronic equipment site preparation based on BESEP/IDP and other supporting documentation relevant to the installation. Facility efforts to be coordinated with other Navy facility entities, to include

FCC/C10F N4, N00SEC, N6 and NAVFAC as applicable to the prospective installation. The contractor shall create a checklist so that all aspects of the survey are properly documented and this can be utilized for planning and follow-on documentation efforts under the contract.

As a reference, SPAWAR Shore Installation Process Handbook 2003 (12 JUNE 2003), may be utilized for examples of survey checklists.

4.2.6.2 The contractor shall, working with the COR, provide requirements for site preparation, to include lay down requirements, shipping constraints and needs, delivery expectations and, after installation, expectation for disposal and removal of material/equipment. Most equipment will be turned over to the cognizant command representative of the installation effort for proper disposal, i.e. the Defense Logistics Agency (DLA) Disposition Services.

However, the contractor will be expected to remove and return any un-used material and or requested material back to a program managed warehouse. Various means for shipment of material and equipment ISO the installation may be used, to include FEDEX, military shipments methods (TAC code) and Secure Shipment. All shipping shall be coordinated with the SEIMMP PMO and other FCC logistics entities. Site logistics may include portable offices, containers for secure storage, etc. – any new means of storage must be approved and set up no earlier than 6 months from the start of the installation. All costs for this will be included in the original cost estimate and not provided as a modification to the contract task order. SEIMMP PMO approval is required as significant work with local entities is required.

4.2.6.3 The contractor shall utilize documents provided by the Government to determine the effort necessary to complete the equipment site preparation. Documents may include 100% IDP and associated Base Electronic System Engineering Plan (BESEP) or other documents reflecting the intended outcome of the installation effort. A formal Project Plan will be completed and reviewed/approved by SEIMMP PMO prior to execution of the installation. Daily schedules will be incorporated into the plan, with daily end of day updates provided to the SEIMMP

Project Lead.

4.2.6.4 As-Built Documentation. Upon completion of the installation, the contractor shall revise the

IDP drawings to reflect the as-built condition. Two (2) copies of the as-built packages shall be made. One copy shall be left with the affected site and one for the contractor. The contractor shall utilize this as-built package to facilitate and assist the drafting program in the as-built process. The as-built effort may require revisions to the existing Station Master Drawing Set

(SMDS); therefore, the contractor shall allow for time and management of the drawing package above completion of the as-built for the SMDS inclusion. All as-built packages will be provided to the PMO for review, with only final completion approved by the PMO.

Completed drawings shall be placed on approved FCC/C10F portals, with instructions to formally print out on 11x17 size with solid covers being sent to the command as a final deliverable, along with a CD version. Drawings shall be industry standard compatible

CD_ROM disks directly readable by Adobe without conversion. All as-built documents shall be maintained and recorded on Government-managed networks in AUTOCAD and Adobe.

Only Adobe versions will be provided to external customers outside the program, unless directed by the PMO.

4.2.6.5 Installation/De-Installation Services. The contractor shall remove, relocate, and install equipment and materials as described on the approved 100% IDP drawings and associated

BESEP. Installation standards and practices, as well as final installation checkout, shall be described in accordance with SPAWAR Shore Installation Process Handbook V4 (12 NOV

2014). Installations shall conform to CNSSAM 1/13 and ICD 705 specifications. Specific requirements shall be provided by FCC/C10F PMO, security, and the COR. The Government will provide tools and test equipment to support the equipment installation as listed in

Attachment II - Scheduled Government-Furnished Property (SGFP).

4.2.6.6 Provide a Test and Acceptance Plan (T&A). The T&A plan shall include manufacturer/OEM-suggested test procedures for equipment, sensors, and passive devices, as well as test results for any installed medium (fiber, copper, microwave, etc.) with tolerances compliant with industry standards installed under the task. Each T&A shall be conducted IAW ICD 705 and

FCC/C10F specified requirements and shall be documented, as required, in each specified task order.

4.2.7 Maintenance

4.2.7.1 Definitions

- Preventative Maintenance (PM) is the concept of providing ongoing care of a system, which includes software/licensing updates, cleaning and inspect of various components and system administrative areas, testing of hardware and batteries, demonstrating system functionality to site personnel in day-to-day operations to include system refresh, operational and system functional testing, and providing documentation to include overall connectivity of the system and red-line changes effected.

- Corrective Maintenance (CM) is the means to correct discrepancies and failures of systems and equipment to ensure command systems are operating at 100% effectiveness.

4.2.7.2 The contractor shall provide PM and CM to existing ESS and supporting PHYSEC infrastructure at FCC/C10F CONUS and OCONUS sites. PM and CM does not apply to network or other related projects, i.e. drop repair, etc., although this aspect can be done under a separate task order solely for this procedure (see Attachment I - Equipment List for

Maintenance).

4.2.7.3 PM shall be performed on an annual basis, though can be increased in frequency per task order to additional site visits according to need. Requirements for PM shall be set specifically under each task order and are standard for each command, although there may be site-specific requirements levied – said requirements shall be defined within the task order. All PM work shall be maintained and reported via Government networks. A clearly defined check sheet shall be provided by the Government and may be modified accordingly, pending changes to systems and/or commands. Testing accomplished as part of the PM work shall be utilized by

FCC/C10F to meet defined annual reporting as required under ICD 705. All PM visits shall be coordinated with the SEIMMP program.

4.2.7.4 The contractor shall provide On-Call Support (Materials and Services) utilizing technically qualified personnel on a 24-hour emergency or on-call basis to support FCC/C10F field sites.

Actual usage of after-hour or weekend calls may be limited to FCC/C10F procedures in place, i.e. FCC/C10F SOP mandates command setting up watch in an emergency. The CM process shall be initiated by FCC/C10F Security or PMO only and not direct from commands other than FCC/C10F, and shall begin with a request for issuance of a trouble ticket from either entity (FCC Security or PMO). The request shall have specified direction or shall be worked by the FCC PMO to provide as much information to the contractor as necessary to initiate the action. The contractor shall maintain and record a trouble ticket log - specifics shall be identified within the specified task order for content. CM shall be initiated in a two (2) tiered approach:

- TIER 1 – Long Distance Support. Can be either via email or phone between contractor, FCC/C10F PMO and site. Support may include troubleshooting efforts and subsequent shipment of materials ISO rectifying the specific problem, i.e. sending a reader to the command for them to install and correct an issue. Follow-up completion of the trouble ticket shall be coordinated for signatures with the respective security representative at the command.

- TIER 2 – Local Support. This level provides for a contractor technician to be on-site for troubleshooting and repair of the faulty system. The contractor will coordinate travel and anticipated repair/replace aspects of the issue with FCC/C10F N42 PMO. Authority to elevate to TIER 2 resides with FCC/C10F PMO at the request from FCC/C10F

Security.

4.2.7.5 CM Process (in chronological order)

1) Site experiences a failure or is in need of assistance.

2) Site contacts FCC Security, where they receive preliminary assistance and evaluation on measures needed, if any. If feasible, corrective actions may be completed at this level by FCC

Security personnel - if not, further attention is required.

3) Once evaluated, FCC N42 PMO is notified, via email, of a request for maintenance action, providing details on noted issues and any corrective actions taken. PMO evaluates to determine best level of effort for actions required, as well as coordinating the priority of the ticket. Levels of effort can be long distance support (TIER 1) or QRC/site visit (TIER 2).

4) A trouble ticket is created. Trouble ticket database shall be maintained by contractor and on approved government resources, i.e. NMCI NIPR.

5) FCC N42 PMO will direct contractor to specified level of effort and requests trouble ticket be initiated.

6) In some cases, TIER 2 effort will be required after exhausting TIER 1 means. Ultimate decision on all TIER 2’s reside with FCC N42 PMO and FCC Security.

7) Upon satisfactory completion of effort, contractor will provide detailed report within trouble ticket and provide back to PMO database.

4.2.8 Station Master Drawing Set (SMDS)

4.2.8.1 SMDS is a systematic approach of formalizing and standardizing reference drawing packages at all Navy Information Operations Commands (NIOC), Navy Information Operations

Detachments (NIOD), Naval Computer and Telecommunications Stations (NCTS) and Naval

Computer and Telecommunications Area Master Stations (NCTAMS) and other FCC/C10F related sites. The contractor shall develop SMDS drawing packages in accordance with

USFLTCYBERCOM Computer Aided Drawing Standards as referenced herein.

4.2.8.2 The SMDS drawings packages shall reflect the information pertinent to location of mission system equipment, electrical power distribution, heating and ventilating systems, floor plans, and other related physical characteristics of the facility space to include floor layout details, detail of interface pipe, conduit, and ducts. Drawings shall reflect signal flow diagrams, block diagrams, wiring diagrams, cable diagrams, and other attachments as necessary.

4.2.8.3 The contractor shall update SMDS drawings periodically to reflect changes due to installation or de-installation of equipment or other alterations to the space. Updates of the SMDS drawings include incorporating as-built drawings created during the installation and de-installation of systems.

4.2.8.4 The contractor shall complete site visits as required to compare existing drawings with the existing configuration of equipment and ancillary systems at FCC related sites. Information collected during these visits will be incorporated into the SMDS drawing.

4.2.8.5 The contractor shall submit all changes to the SMDS drawings to the COR for final review and comment. Once the SMDS update is accepted, the contractor will deliver drawings in formats and quantities as defined in the task order.

4.2.9 Quick Response Capability

4.2.9.1 On-Call Support (Materials and Services). The contractor shall provide technically qualified engineering, installation, maintenance, and drafting personnel, on a 24-hour, emergency or on-call basis, to support FCC/C10F field sites.

4.2.9.2 Materials and services shall encompass equipment repairs, repair parts, installation and fabrication materials, installation drawings, technical manuals, other documentation and plans, and other materials such as piece parts, modules, peripherals, and minor equipment required to support FCC projects in accordance with FCC/C10F tasking.

4.2.9.3 Materials and services shall be provided on an on-call basis or QRC basis when tasking is received from FCC/C10F. QRC tasking may include;

- Completed engineering, drafting, fabrication, repair, installation, and integration products and services.

- Supply support, fly away support, supply services.

- Incidental installation materials, units, piece parts, repair parts, and minor materials;

drawings, plans, and documentation.

4.2.9.4 The contractor shall submit maintenance and installation reports summarizing the results of each period of on-call QRC service.

4.2.10 Systems Installations

4.2.10.1 The contractor shall provide CONUS and OCONUS installation support to Navy FCC/C10F installations. The tasks to be performed by the contractor shall include:

- Prepare schedules and project plans using Microsoft Project or other approved software to aid in the planning of each installation. Coordination with FCC N42 PMO is critical to ensure that each project meets criteria set forth from other entities as required, i.e.

MILCON-set schedules. FCC PMO shall provide site-specific details and other entity information pertinent to each project to allow for proper scheduling and avoid conflicts to the maximum extent possible. Overall project start and completion dates shall be coordinated with FCC PMO and shall be promulgated and advertised by FCC PMO only.

- Preparing detailed daily work orders for the rack-and-stack to include the installation of equipment and systems.

- A contractor Site Lead will be required on-site for duration of the project. Oversight may be managed by the contractor via a Project Manager, however this role will not be completed remotely. The Site Lead is responsible for the day-to-day operation and will be the main POC for the project to the command. The Site Lead will have access to appropriate contractor resources (i.e. PM, System Engineer/Physical Security (SEPS), Systems Engineer IT (SEIT) as well as the installation SEIMMP Project Lead. The Site

Lead will coordinate with FCC PMO for any issues arising from local forces, shipping, and questions on the installation. The Site Lead may be required to sit-in on periodic installation meetings with local command personnel, but only after approval from FCC

PMO. During the installation, all questions regarding the installation will be forwarded to FCC PMO for answers. If, issue arise during an installation that demand changes to the IDP or BESEP, only the FCC PMO may authorize such changes and are to be documented and approved in advance.

- Providing properly trained technicians in accordance with section 12 of this PWS for the worldwide installation of CCP, DCP, TCP equipment and systems.

- Providing engineering services in support of the rack-and-stack, integration, and installation of project equipment. The contractor shall be required to perform the installation and check-out of equipment prior to integration. This will be accomplished at the FCC Integration and Test facility at NSA Hampton Roads Northwest Annex, and no other location. The lab is fully integrated with approved networks, racks, power, and all necessary material to properly build, configure, and prepare all material for any installation. The ability for proper shipment, even by secure means, is available from this location. The contractor is expected to fully utilize these facilities for installation support, testing of new equipment, and training of all contract personnel.

- Perform installations IAW BESEP and IDP and applicable references. All installation work shall be reviewed and accepted by FCC PMO. There will be no modifications to the BESEP and IDP unless specifically noted by the PMO and KO.

- Provide a Test and Acceptance Plan (T&A). The T&A plan shall include manufacturer/OEM-suggested test procedures for equipment, sensors, and passive devices as well as test results for any installed medium (fiber, copper, microwave, etc.)

with tolerances compliant with industry standards installed under the task.

- Documenting installations through red-line drawings and appropriate technical manuals for the installation or alteration service provided.

4.2.11 Training

4.2.11.1 The contractor shall provide training in support of varying types of installations specified in task orders. Training will be for existing and new equipment and systems. The contractor shall provide certified personnel with specific training where required in the task order.

4.2.11.2 Training shall be accomplished at the site level IAW the following guidance:

- Training will be to Navy-associated site personnel only.

- Training will be at a level to understand the operational aspects of the equipment and systems. This training is not necessarily considered Equipment Manufacturer Systems-certified training such as LENEL certification, etc.

- Training shall cover aspects to include operation of a system to minor maintenance aspects, which will enable TIER 1 maintenance support.

- Training will be directed and specified in each task order as necessary with oversight by

FCC N42 PMO.

- The contractor shall create a roster of personnel given training and provide the same to

FCC PMO for documentation purposes. PMO will provide a format for documentation of all training.

4.2.11.3 The contractor may be directed, under a specified task order, to provide services in support of training creation and implementation for FCC Security. Such measures will be clearly defined and detailed in the specified task order. This effort will be a more structured training environment and incorporate more structured lesson plans and/or training plans.

4.2.12 Systems Integration

4.2.12.1 For expansions, hardware and software upgrades, alterations, new additions, and all systems integration activities, the contractor shall organize and implement an overall development, test, and integration plan to include the major FCC/C10F initiatives and their interfaces with other FCC/C10F and related entities. When specified in the task order, end-to-end integration testing shall be included. Tasking may include SCI Information Security System Manager

(ISSM) network integration support for applying security principles in analysis planning and development phases of information systems, and ensuring Information Systems (IS) are installed, operated, maintained and disposed in accordance with IS security policy and procedures.

4.2.12.2 The contractor will be expected to provide System Administrative (SA) and possible Network

Engineering (ISE/NE) in support of ESS systems under this contract. Roles shall be predominately in support of and located in Chesapeake, VA, but SA locations may also include the PMO office in Fort Meade, MD. This may include but is not limited to:

- Provide oversight of electronic equipment and associated software connected to the

ESS system and supporting network.

- Participate in Corrective Maintenance activity in response to system faults and reported discrepancies.

- Ensure system components are installed, operated, maintained, and disposed of IAW policy and procedures.

- Oversee implementation, maintenance, and enhancement of ESS system policies, procedures, and tools affecting software, hardware, router configuration, switches, and network firewalls.

- SQL Database Management - Ensure dataflow is occurring daily between both

FCC/C10F’s badging system and other agencies system.

- SQL Database Integrity - Troubleshoot data errors, maintain accuracy of data thereof, and perform database cleanup.

- SQL Database backup – Create and maintain maintenance plans

- Weekly application of patch management by applying OS and application system updates on all workstations, servers, switches, and routers.

- Maintain Agency compliance through the installation of NSA’s security software agents.

- Daily system scans and bi-monthly full administrative scans. Audit logs are viewed with Information Systems Security Officer (ISSO) frequently to see if there are any anomalies.

- Troubleshoot issues pertaining to compliance reports such as McAfee, audit logs, scans, and User Activity Monitor (UAM).

- Report any system changes or configurations to the ISSO to maintain accuracy of the

System Security Plan (SSP).

- Troubleshoot badge data record discrepancies and initiate corrective activity.

- Monitor daily network connectivity and troubleshoot connectivity issues if any are noted

- Bi-weekly synchronization between NSA upstream Windows Server Update Services

(WSUS) and our downstream WSUS server.

- Assist with user account management with both Windows and LENEL systems.

- Provide support for LENEL OnGuard patches and upgrades.

- Become familiar and manage the installation and configuration of the NEC

ExpressCluster operation.

- Assist in the creation and distribution of the Defense Intelligence Security Agency (

DISA)’s Secure Host Baseline (SHB) windows images to client PCs

4.2.12.3 The contractor may be requested to provide network engineering services in support of ESS system builds, accreditations, and installation. The contractor shall work in conjunction with

NSA counterparts, other FCC/C10F entities, program SAs, ISSOs, and ISSMs to ensure proper integration of all components meet both operational requirements and security requirements as directed by appropriate entities. Roles and responsibilities may include but are not limited to:

- Proficiency with network infrastructure, including routers, switches, firewalls, and load balancers. The contractor shall have knowledge of networking protocols like TCP/IP, BGP, and OSPF. Should be able to configure and troubleshoot network devices and be familiar with network devices and configurations like Cisco ASA.

- Knowledge of security best practices and being able to implement and maintain network security measures, as well as the ability to implement firewalls and update security systems and virus protection software as needed.

- Proficiency with virtualization technologies and cloud platforms, including the ability to design, deploy, and manage virtual networks and cloud-based infrastructure.

- Proficiency in scripting languages such as Python, Perl, or Shell in order to streamline repetitive tasks, deploy configurations more efficiently, and reduce the potential for human error.

- An understanding of SDN enabling programmable network configurations that adapt to application needs. Understanding SDN architectures, protocols, and deployment models is vital, which can optimize network performance and agility, facilitating rapid deployment of new services and applications.

4.2.13 Equipment Infrastructure

4.2.13.1 Equipment Infrastructure is the physical hardware used to supply power, house electronic equipment and interconnect electronic systems. Equipment infrastructure includes the transmission media (telephone lines, cable television lines, satellites and antennas as well as routers, aggregators, repeaters, converters and the devices that control transmission path) and the raceways, conduits, ducts and hangar systems to support the data and power cables within

SCIF standards. Equipment Infrastructure materials are required in support of tasking for

PHYSEC systems to include Access Control Equipment, Intrusion Detection Equipment, Closed Circuit Television System Equipment, IT equipment, and mission systems equipment.

In some instances, existing doorways and walls may be modified to assist with installation and ensure compliance.

5. Place of Performance

5.1 The principal places of performance are as follows:

- Primary Program Management Office

Fort George G. Meade

Fort Meade, MD 20755

- Secondary Program Management Office, Program Contract HQ, Warehouse & Lab

Naval Support Activity, Northwest Annex

Chesapeake, VA 23322

- Pacific Installation Office

Joint Base Pearl Harbor, Hickam Wahiawa Complex

Oahu, HI 96818

5.2 At least eighty percent (80%) of work on the overall contract effort will be conducted at Government facilities and up to twenty percent (20%) may be conducted at Contractor facilities due to space limitations.

6. Travel

6.1 The contractor, and any subcontractor working for the prime contractor, will be required to travel periodically to various CONUS and/or OCONUS field sites to deploy and support installations or in response to outages or upgrades. Most installation work will be performed at FCC/C10F facilities.

However, some work may be performed at sites external to FCC/C10F operational responsibility. Site locations for Navy facilities will include Navy Information Operations Commands/Detachments

(NIOC/NIOD) as well as select Navy Communications/Tele-Communications Master Stations, Stations and

Detachments (NCTAMS/NCTS/NCTDet) worldwide, but may include other commands/locations external to FCC/C10F as directed by the PMO. All travel shall be in accordance with the Joint Travel Regulations

(JTR). The COR shall approve all travel, in writing, prior to performance. Local travel will not be reimbursed. Travel requirements shall be defined on each task order.

6.2 If foreign travel is required, all outgoing Country/Theater clearance message requests will be coordinated with the PMO for action. A Request for Foreign Travel form shall be submitted for each traveler, in advance of the travel, to initiate the release of a clearance message at least 30 days in advance of departure. Each Traveler must also submit a Personal Protection Plan and have a Level 1

Antiterrorism/Force Protection briefing within one year of departure and a country-specific briefing within

90 days of departure. Anti-Terrorism/Force Protection (AT/FP) briefings are required for all personnel

(DoD enlisted or civilian, and contractor) per OPNAVINST F3300.53C.

6.3 EUCOM has mandated that all personnel going on official travel to the EUCOM AOR must register with the Smart Traveler Enrollment Program (STEP). The contractor shall follow all respective instruction and regulation associated with such.

6.4 The travel locations are listed below:

- NIOC BAHRAIN - Bahrain, BH

- NIOC PENSACOLA - Pensacola, FL

- NIOC WHIDBEY ISLAND - Whidbey Island, WA

- NIOC YOKOSUKA – Yokosuka, Japan

- NIOD GROTON – Groton, CT

- NCTAMS PACIFIC - Oahu, HI

- NCTAMS ATLANTIC Norfolk, VA

- NCTS SAN DIEGO - San Diego, CA

- NCTS FAR EAST - Yokosuka, Japan

- NCTS BAHRAIN – Manama, Bahrain

- NCTS GUAM - Guam

- NCTS JACKSONVILLE - Jacksonville, FL

- NCTS SOUDA BAY - Souda Bay, Crete

- NCTS NAMPLES - Naples, Italy

- NCTS SICILTY - Sicily, Italy

- NCTS HAMPTON ROADS (NH95) - Norfolk, VA

- NAVY CYBER WARFARE DEVELOPMENT GROUP/FCC (NCWDG) - Chesapeake, VA

- NSA CHESAPEAKE NORTHWEST – Chesapeake, VA

- IWTG NORFOLK - Norfolk, VA

- IWTG SAN DIEGO - San Diego, CA

- NAVIFOR - Suffolk, VA

- NCDOC - Suffolk, VA

- NNWC - Suffolk, VA

7. Section 508 Compliance

7.1 The contractor shall conform to all Section 508 requirements when developing, procuring, or maintaining electronic and information technology products or systems.

8. Security

8.1 The contractor shall fully comply with the requirements of the DD Form 254, Contract Security

Classification Specification. All contractor personnel under this contract shall possess a current Top Secret with Sensitive Compartmented Information (TS/SCI) eligibility by time of award and be capable of passing a Counter Intelligence Polygraph (CI). The contractor may be authorized to utilize subcontractors with a

Secret clearance, but on a case-by-case basis and only with approval from PMO and FCC/C10F N00SEC.

All subcontract personnel who are not cleared must be fully vetted by NSA or waived by NSA prior to installation. All new contract employees without the appropriate TS/SCI clearance shall, at a minimum, have a TS (Top Secret) clearance to be eligible able to perform any work under this contract, with SCI appointments for read-ins set in place as well as CI polygraphs scheduled before being allowed to work within FCC/C10F Secure spaces. Under no circumstances will the awarded contracting entity be allowed to have personnel without a TS clearance work on this contract, less as previously stated about subcontractors.

The Cognizant Security Office (CSO) will be responsible for all TS clearances, with FCC/C10F providing

Sensitive Compartmented Information (SCI) eligibility and coordination for all polygraphs. FCC/C10F

Security will retain security administration with the assistance of PMO and cognizant CSO.

8.2 In addition to clearances, all contractor personnel shall utilize Common Access Cards (CACs) for access to military facilities for work and for access to network services supporting this contract, i.e. NMCI NIPR.

Usage of non-CAC for the contractor shall not be utilized for access for work, i.e. retiree cards, DBIDS access. Subcontractor access will be addressed on case-by-case basis. The Contractor's Facility Security

Officer shall forward the company's employee clearance information for Common Access Cards (CACs) using form DD1172 with all the pertinent information for the CAC request. The completed forms shall be submitted to the COR to process. Personnel with privileged access (such as System Admins, Database

Admins (DBA), IA, or other roles) shall meet all training and certification requirements before the start of work and submit the System Authorization Access Request Navy (SAAR-N) forms via TWMS or equivalent network access tools.

8.3 As required by National Industrial Security Program Operating Manual (NISPOM) Chapter 1, Section 3, contractors are required to report certain events that have an impact on: 1) the status of the facility clearance (FCL); 2) the status of an employee's personnel clearance (PCL); 3) the proper safeguarding of classified information; 4) or an indication that classified information has been lost or compromised.

Contractors working under this contract shall ensure information pertaining to assigned contractor personnel are reported to the COR/CSO when that information relates to the denial, suspension, or revocation of a security clearance of any assigned personnel; any adverse information on an assigned employee's continued suitability for continued access to classified access; any instance of loss or compromise, or suspected loss or compromise, of classified information; actual, probable or possible espionage, sabotage, or subversive information; or any other circumstances of a security nature that would affect the contractor's operation while working under this contract.

8.4 The contractor shall submit, update, and maintain a current Contractor Position Roster Log (CPRL), Form

G5573. The contractor shall work to ensure that modifications to the CPRL are minimal. The Government

COR will provide a Classification/ Declassification Guide for use as needed.

9. Deliverables

9.1 Initial Design Report (Initial Design Submittal Review (30%)). The Initial Design Review shall be submitted within 60 calendar days after the site survey. The documentation shall be prepared to an extent which defines the overall scope of the project, but which may still lack the details necessary for actual fabrication or installation of equipment. Development of the 30% will be based on BESEP submittals and red-lined drawings used from site surveys. A minimum of two copies of the 30% drawings shall be furnished to the government. One copy will be returned to the contractor with comments after review by the Government.

9.2 Second Design Review (Second Design Submittal Review (90%)). The second design review shall be submitted within 30 calendar days of receipt of the 30% comments from the government. Development of the 90% will be based on the Government comments on the BESEP and drawings. These 90% drawings shall constitute a complete design that details all aspects of the construction, modification, relocation, and installation efforts that shall be required.