Attachment III PAST PERFORMANCE REPORT FORM.docx

PAST PERFORMANCE REPORT FORM

Solicitation N0018923R0006

Complete and return no later than the due date of the solicitation to:

Fleet Logistics Center Norfolk (FLCN) Contracting Department Attn.: Samantha Miller and Lorna Mohney Phone: (757) 443-1959 Email: samantha.a.miller77.civ@us.navy.mil and lorna.d.mohney.civ@us.navy.mil

Completed on behalf of:

Company’s Name:

POC, Title/Position:

Email Address:

Contract/Purchase Order No.:

Contract Type:

Period of Performance:

Business Address:

Phone Number:

NOTE: DO NOT RETURN TO THE CONTRACTOR WHO ORIGINATED THIS REQUEST

The completion of this questionnaire is requested from your agency/company in order for the U.S. Naval Supply System (NAVSUP) Fleet Logistics Center Norfolk (FLC) Norfolk to evaluate the aforementioned contractor’s past performance on previous contracts and efforts as it relates to the probability of successful accomplishment of the work required by the Government, relative to the award of a contract resulting from the solicitation.

Completed by:

Command/Company’s Name:

POC, Title/Position:

Email Address

Business Address:

Phone Number:

Quality:

1. Recruiting: The offeror’s demonstrated ability to recruit personnel with the skill sets, qualifications/certifications, experience and security clearance required of the contract. Provide additional comments if necessary.

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2. Retention: The offeror’s demonstrated ability to maintain a stable workforce.

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3. Meeting Contract Requirements: The offeror’s demonstrated history of delivering products and services that met or exceeded the requirements of the contract.

a. How would you describe your level of customer satisfaction?

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b. Were there instances of rework and/or deficiency reports? (If yes, explain)

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c. Did the contractor engage in effective and/or innovative work applications that were beneficial to the Government?

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Timeliness:

1. Did the Contractor meet/comply with performance schedules?

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a. Rate the timeliness of submission of requested information, reports and invoicing.

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Responsiveness:

1. Describe the offeror’s demonstrated ability to respond to customer concerns

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2. Describe the offeror’s efforts to isolate and resolve problems and take systematic improvement action. Please include:

· the number and severity of problems

· the effectiveness of corrective actions taken.

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3. Contractor's cost control. Did the contractor deliver at the agreed-to price/cost? Describe the reasons for changes to contract value (e.g., scope changes, overrun/under-run, Government-imposed schedule changes, etc.)

Additional Observations/Information:

1. Identify the contractor's overall strengths and weaknesses.

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2. Given hindsight, are you satisfied that the contract was awarded to this contractor? Would you be pleased to have this contractor perform work for you again? Why?

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3. Are you aware of any other contracted efforts performed by this contractor similar in nature to this contract? Please identify contract/program and point of contact.

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4. Is there anyone else we should send this questionnaire to? Please identify by name, organization, and phone number.

(If more comment space needed, please attach additional pages.)