1.03 Updated SOW MER Great Lakes FY21.pdf

COMMANDER NAVY REGION MID-ATLANTIC (CNRMA)

CHAPLAINS RELIGIOUS ENRICHMENT DEVELOPMENT OPERATION (CREDO)

STATEMENT OF WORK

MARRIAGE ENRICHMENT RETREAT—LAKE GENEVA, WI AREA

1.0 Background

1.1 Chaplains Religious Enrichment Development Operation (CREDO) is a program sponsored by the United States Navy Chief of Chaplains that offers transformational retreat-based and non-retreat events designed to assist Sailors and their families in developing the spiritual resources and resiliency necessary to excel in the military environment. Since 1971, CREDO has offered spiritual, personal, and relational growth opportunities to enhance the lives and service of participants. CREDO provides commanders with a key resource by which to care for and strengthen their Sailors and families.

1.2 CREDO programs and personnel are operationally focused, family supportive, and flexible in provision.

CREDO programs are designed to maximize operational impact, offer standardized retreats and training, and clarify appropriate relationships for all Sailors. CREDO retreats enhance the Navy core values of honor, courage, and commitment by developing Sailors and families who are ethically and morally grounded, supportive of their families, spiritually ready, and sustained in their religious freedom and mission capability.

1.3 The Marriage Enrichment Retreat (MER) is a three-day, two-night retreat designed to equip military married couples with knowledge, skills, and insight to enhance their relationships and thrive in a demanding military lifestyle. Participants engage in discussion of sensitive personal experiences, and require a quiet, secure, and reflective environment.

2.0 Statement of Objectives & Period of Performance

2.1 The CREDO Program requires six Marriage Enrichment Retreats at 4-Star Rated (or current member of the Diamond Collection or Select Registry) venues for retreats in support of its mission. The facility shall be suitable, appropriate, fitting and conducive for the purposes listed herein (see Section 1.0).

2.2 The facility for this requirement shall be at a resort, hotel, boutique hotel, or inn within 1.5 miles of Lake Geneva, WI and shall have access to Lake Geneva.:

2.3 The period of performance will be for one (1) calendar year from contract award date. There will be two (2) retreats per calendar year.

2.4 The target dates may be changed prior to award of contract by mutual consent between CNRMA CREDO, the Contracting Officer, and the Vendor; or after the award of the contract only by a written contract modification requiring consent of all three parties.

2.5 Target Dates: 1. August 27-29, 2021

2. October 22-24, 2021

2.7 The retreat will begin with staff arriving at 1:00 p.m. and participants checking into their rooms after 3:00 p.m. on Day One. The retreat will end at 12:00 p.m. on Day Three. Appendix B is a sample schedule of the retreat.

3.0 Date Change, Rescheduling, and Cancellation

3.1 Retreat dates may change only by mutual written consent between CREDO, the Contracting Officer, and the vendor.

3.2 The government may elect to cancel, or to reschedule the retreat to an alternate weekend or days (mutually agreed upon by the government and the vendor as above), at no additional cost to the government.

3.3 If rescheduling or cancellation is required, the government shall notify the vendor of the request no later than fifteen (15) business days prior to the scheduled arrival time.

3.4 All cancellations, rescheduling and/or changes shall be finalized ONLY by written contract modification electronically signed by the Contracting Officer. Informal communication between GTPOCs and the vendor do not constitute authorized changes to the scope of this event.

4.0 Retreat Facility

4.1 The facility shall have a minimum 4-Star Rating or be a current member of the Diamond Collection or Select Registry (except as noted in Paragraph 2.2 above). The facility shall reflect an obvious enhanced level of quality throughout; include a high degree of hospitality, service, and attention to detail; and shall be free of mold, mildew or insects.

4.2 The facility shall have the following at a minimum:

4.3.1 Meeting space and room accommodations suitable for “Retreat Purposes" and similar functionalities.

4.3.2 Venue staff physically present 24-hours a day within the facility premises to provide customer service, resolve issues immediately and assist guests as necessary.

4.3.3 Swimming pool, hot tub and/or on-site spa and/or an exercise room or equipment, providing guests opportunities for physical fitness and relaxation.

4.3.4 Full-service restaurant on-site (lobby bar/lounge is NOT acceptable), with on-site catering sufficient to simultaneously accommodate at least 50 persons with buffet-style meals, allowing all participants to eat together at all meals included in this contract exclusive of Night 2 (See 6.1.4, Date Night).

4.3.5 Guest rooms equipped with coordinated furniture and décor, one queen or king bed and bed linens, blackout drapes or shades, closet with hangers, ironing board and iron, flat-screen TV with remote, land-line telephone, hair dryer, and toiletries. A mini-refrigerator and in-room coffee maker are preferred but not required. Rooms equipped with double beds, single/twin beds, or two queen beds are not acceptable.

4.3.6 Wi-Fi Internet access provided free of charge to retreat participants.

4.3.7 Elevator (in safe operating condition) for any facility more than two-stories.

4.3.8 Ice machines within the facility premises.

4.4 The facility shall be available to persons of any race, gender, creed, religion, or sexual orientation.

4.5 The facility must be compliant with the requirements of the Americans with Disabilities Act.

4.6 The facility shall have appropriate and adequate physical and electronic security measures in place in support of its guests, patrons and functions.

4.7 The facility shall be compliant with requirements of the Hotel and Motel Fire Safety Act of 1990 (Public Law 101-391) (15 U.S.C. 2201 et. Seq.), and is listed on the U.S. Fire Administration Hotel and Motel National Master List found at http://www.usfa.fema.gov/hotel/search.cfm.

5.0 Accommodations and Amenities

5.1 The maximum number of rooms required for each Marriage Enrichment Retreat (MER) is 23 rooms, equipped with one (1) King or Queen bed each, to accommodate 43 individuals (20 couples and 3 CREDO staff).

5.2 Checkout time on Day 3 shall be no earlier than 12:00 p.m.

5.3 Participating couples shall occupy the same assigned bedroom for the entire retreat period. Any room changes/requests by the facility must be individually authorized by the Government Technical Point of Contact (GTPOC) or on-site CREDO representative.

5.4 The facility shall provide two large meeting rooms (one for training and one for meals/activities) able to comfortably and simultaneously accommodate 50 persons each, such that participants’ movement during large and/or small group activities is not impeded.

5.4.1 The training room shall be equipped with tables and chairs in a classroom arrangement (appropriate for this setting, function and purpose) that will allow participating couples a forward view of a projection screen and interaction with one another.

5.4.2 The facility shall provide a ready-to-use working large projection screen, power strip and small table in front of the screen for CREDO A/V equipment. No other A/V equipment is necessary.

5.4.3 The meal and activity room shall be equipped with round tables and chairs sufficient to comfortably seat all participants, six (6) to eight (8) persons per table, with additional space to allow free movement both to and from the serving area and between tables.

5.4.4 Meeting rooms shall be located in an area that affords privacy, such that group activities, music, and conversation will neither disturb, nor be disturbed by, other patrons utilizing the facility.

5.5 The facility shall provide one (1) voucher per participant, or one (1) room credit per couple, for use at a 4-or 5-star restaurant located at or adjacent to the facility at a time of their choosing on Night 2 (See 6.1.4, Date Night). Vouchers shall be valued as follows:

5.5.1 $50 per voucher; $100 per couple.

5.6 The facility shall provide free Wi-Fi / Internet access to all participants and staff, both within the meeting space and in each guest bedroom.

5.7 The facility shall provide parking free of charge to retreat participants. If free on-site parking is not available, parking rate for one vehicle per couple shall be included in the rate for the length of the retreat.

5.8 When available, a “Romance Package” or “Special Activity” such as a spa-package voucher may be included as an option in the quoted overall price.

6.0 Food Service

6.1 The facility shall provide six (6) meals during the retreat. Appendix A is a suggested list of food items desired. The following are required meals and preferred times as reflected in Appendix B:

6.1.1 Dinner – Day 1, served no later than 6:00 p.m to 7:00 p.m. (buffet style).

6.1.2 Breakfast – Day 2, served from 8:30 a.m. to 9:00 a.m. (buffet style).

6.1.3 Lunch – Day 2, served no later than 12:00 p.m. (buffet style).

6.1.4 Date Night

6.1.4.1 The facility shall provide one (1) voucher (same as cash) or gift card per participant, or one (1) room credit per couple for use at a 4- or 5-star restaurant located at or adjacent to the facility at a time of their choosing.

6.1.4.2 The facility shall guarantee acceptance of vouchers by the participating restaurant, and ensure that vouchers are inclusive of tax and gratuity.

6.1.4.3 Vouchers shall not be redeemable for alcoholic beverages; participants shall pay for alcoholic beverages individually.

6.1.4.4 Participants shall be provided the regular dinner menu of the restaurant, and be seated in the usual dining area for restaurant patrons. Neither limited menus created solely for this retreat nor separate seating areas solely for retreat participants are acceptable.

6.1.4.5 A hotel bar/lounge is not an acceptable venue for this feature.

6.1.5 Breakfast – Day 3, served between the hours of 8:30 a.m. to 9:00 a.m. (buffet style).

6.2 All meals shall consist of hot food items served buffet style with the exception of the vouchered Date Night meal (Paragraph 6.1.4) No two meals shall be exactly the same.

6.3 Snacks. Three (3) snacks shall be provided at the times below.

6.3.1 Afternoon of Day 1, serving no later than 3:00 p.m.

6.3.2 Morning and Afternoon of Day 2, afternoon serving no later than 12:30 p.m.

6.3.3 Morning of Day 3.

6.3.4 Each snack shall consist of one healthy option and/or one sweet option. Prepackaged Breakfast Bars or Granola Bars are not acceptable.

6.4 Beverage service. The facility shall provide beverage services including regular and decaffeinated coffee, hot tea, juice, water and/or sparkling water for each day of the retreat as follows:

6.4.1 Day 1: 3:00 p.m. to 8:00 p.m.

6.4.2 Day 2: 10:00 a.m. to 3:00 p.m.

6.4.3 Day 3: 9:00 a.m. to 12:00 p.m.

6.5 The facility shall provide food groups and food group substitutes for participants with special dietary needs.

Special dietary requirements will be communicated to the vendor in conjunction with the rooming list.

6.6 The vendor shall provide a Banquet Event Order (BEO), which will include menus for meals for approval by the CREDO GTPOC five (5) business days prior to the scheduled retreat.

7.0 Invoicing and Payment

7.1 The vendor shall invoice the government only for the actual bedrooms and food service provided during the retreat period.

7.2 The vendor shall provide a detailed cost breakdown in support of the invoice for submission to the GTPOC.

7.3 Payment for this contract shall be made via DFAS Electronic Funds Transfer (EFT) utilizing the Wide Area Work Flow (WAWF) System. The contractor is required to register and setup an account in the WAWF System in order to receive payment. The U.S. Government reserves the right to change this method through other means only by a contract modification, if necessary.

8.0 Government Technical Points of Contact (GTPOC)

8.1 Commander, Navy Region Mid-Atlantic (CNRMA)

Regional Chaplain

CAPT Stephen Shaw, CHC, USN 1510 Gilbert Street, Suite 200 Norfolk, VA 23511 757-322-2939

Stephen.j.shaw1@navy.mil

8.2 CREDO Director

CDR Edward Erwin Director, CREDO Mid-Atlantic 1510 Gilbert Street, Suite 200

Norfolk, VA 23511 757-445-4502 Edward.h.erwin1@navy.mil

CREDO Norfolk GTPOC

LCDR Michael Monroig, CHC, USN Deputy Director, CREDO Mid-Atlantic 1510 Gilbert Street, Suite 200

Norfolk, VA 23511 757-445-4502 michael.monroig@navy.mil

8.3 GTPOC shall provide the facility with participant’s name listing and special food requirements (if any) five

(5) business days prior to the scheduled retreat.

APPENDIX A

SUGGESTED MENU

BREAKFAST (Day Two and Day Three)

・ PANCAKES OR FRENCH TOAST

・ BAGELS, TOASTS, PASTRY ITEMS, CEREALS

・ FRUIT

・ SCRAMBLED EGGS OR OMELET STATION

・ SAUSAGE, BACON OR HAM

・ HOME FRIED POTATOES OR HASHBROWNS

・ SELECTION OF FRESH JUICES

・ MILK

・ HOT COFFEE & TEA

・ ICED WATER

DINNER (Day One) & LUNCH (Day Two)

・ POTATOES, PASTA, RICE

・ 2 OR MORE HOT ENTRÉES

・ TOSSED GREEN SALAD WITH VARIETY OF DRESSINGS

・ FRESH SEASONAL VEGETABLES

・ WARM ROLLS AND BUTTER

・ ASSORTED DESSERTS

・ HOT COFFEE AND HOT TEA

・ ICED TEA & SODA

・ WATER & SPARKLING WATER

APPENDIX B

EXAMPLE SCHEDULE

DAY 1

1:00pm CREDO Staff Arrive Conference Room Open 2:00pm Participant Arrival/Session Conference Room 3:00pm Room Check-In Snack #1/Beverage Service (Half Day) 3:30pm Training Session Conference Room 6:00pm Dinner Separate Dining Room 7:00pm Training Session Conference Room

DAY 2

6:30am Conference Room Open 8:30am Breakfast Separate Dining Room 9:00am Training Session Beverage Service (Full Day) 10:30am Break 12:00pm Lunch Separate Dining Room 12:45pm Training Session Beverage Service (Full Day) 3:00pm Couple Free Time Dinner Voucher (same as cash) for on-site restaurant Day 3 6:30am Conference Room Open 8:30am Breakfast Separate Dining Room 9:00am Training Session Snack #1/Beverage Service (Half Day) 10:00am Break 12:00pm Retreat Ends/Check-out